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Opiniones de Super 8 by Wyndham Drayton Valley

2 out of 5
Super 8 by Wyndham Drayton Valley
3727 50th St, Drayton Valley, AB

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 32 de 117 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 62 de 117 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 117 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 117 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 117 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.4/10

Servicios

7.6/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Linda, Simpsonville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very pleasant
Se hospedó 2 noches en febrero de 2024
Respuesta de Ray, el 24 feb. 2024
Thank you for participating the review. We truly appreciates it.

8/10 Bueno

Luc Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ray, el 24 feb. 2024
Thank you for participating the review. We truly appreciate this.

10/10 Excelente

SUE

Se hospedó 1 noche en enero de 2024
Respuesta de Ray, el 24 feb. 2024
Thank you for participating the review. We truly appreciates this.

6/10 Aceptable

Luc Kelly

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Check-in was NOT welcoming and rude. Rooms and cleanliness meet expectations.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ray Labossiere - General Manager, el 1 ene. 2024
Dear Kelly,Thank you for taking your time to let us know of your experience during your checked-in which the front desk on duty was not welcoming and rude. Your experience is not the standard we strive to uphold. We fully appreciates the importance of friendliness and welcoming atmosphere to all our valued guests. The entire Super 8 Team is very sorry for the recent inconvenience. Please contact me personally for your next reservation at our property. I assure you will serve you well and that you will enjoy your next stay with us.

6/10 Aceptable

Keri

Se hospedó 1 noche en octubre de 2023
Respuesta de Ethel-Guest Services Rep., el 20 oct. 2023
Dear Keri,Thank you for taking the time to send us a review. We greatly appreciate it.

2/10 Terrible

Geri

Se hospedó 1 noche en octubre de 2023
Respuesta de Ray Labossiere - General Manager, el 20 oct. 2023
Dear Geri,Thank you for your feedback. We do apologize that you found our property - Terrible. Your experience is not the standard we strive to uphold. I spoke to our Guest Services Manager regarding the issue. Nonetheless, in fairness, the charges were waived. We take pride in the cleanliness of our guest rooms and again, we are very sorry to learn of your experience and not meeting your standard.

10/10 Excelente

ron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
family wedding
hotel was clean, breakfast was good, parking was good. I would stay here again
Se hospedó 2 noches en septiembre de 2023
Respuesta de Ray L, el 26 sept. 2023
Thank you for your feedback. We are looking forward to serving you again in the near future.

10/10 Excelente

ron

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
family wedding
rooms were great, comfortable, breakfast was good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ray L, el 26 sept. 2023
Thank you Ron for your feedback. We truly appreciates it.

10/10 Excelente

ron

Se hospedó 1 noche en septiembre de 2023
Respuesta de Ray L, el 26 sept. 2023
Thank you for this second feedback.

8/10 Bueno

Richard W

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The room was clean. The staff very helpful and friendly. The breakfast was good. The parking area and area around the hotel was not that great.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Ray, el 8 sept. 2023
Thank you for your feedback. We truly appreciates it.

6/10 Aceptable

Amber

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
There was limited amounts of “hot” breakfast available. Eggs, hash browns and meat were cold and there were small amounts in the trays.
Se hospedó 2 noches en julio de 2023
Respuesta de Ray Theresa, el 31 jul. 2023
Hi Amber,Thank you for this feedback. We truly appreciates it. I have contacted the weekend host on duty so that this situations won't happened again. Please accept our sincere apology for the inconvenience. it is our goal to provide the best accommodations to each and every one of our guests. Truly yours,

10/10 Excelente

Shayla

Se hospedó 1 noche en julio de 2023
Respuesta de Ray L, el 5 sept. 2023
Thank you for your feedback. We truly appreciates it.

8/10 Bueno

Irina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room looked nice.
Se hospedó 2 noches en abril de 2023
Respuesta de GSM, el 13 abr. 2023
Dear Irina,Thank you for taking your time to send us your review. We greatly appreciate it. Hope to see you next time you are in town.

8/10 Bueno

Sharon

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Great staff.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Grace, el 29 dic. 2022
Hi Sharon,Thank you so much for your feedback. We are grateful that you took time to give us a good rating. We hope to see you again!

10/10 Excelente

Matthew

Se hospedó 1 noche en diciembre de 2022
Respuesta de Ray L, el 4 ene. 2024
Thank you for this rating. We truly appreciates this.

8/10 Bueno

Lara

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent breakfast and good selection of food in the attached restaurant.
Se hospedó 2 noches en julio de 2022
Respuesta de Ray L, el 19 jul. 2022
Hi Lara, We sincerely appreciate your positive feedback. It is much appreciated.

8/10 Bueno

Peter

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2022
Respuesta de Super 8 Management and Team, el 22 feb. 2022
Thank you for your rating. Greatly appreciated.

8/10 Bueno

Jody

Se hospedó 1 noche en enero de 2022
Respuesta de Super 8 Management and Team, el 10 ene. 2022
Thank you for your rating. It is greatly appreciated.

10/10 Excelente

Dawn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
there was nothing wrong
Se hospedó 2 noches en octubre de 2021
Respuesta de Guest Services Manager, el 18 oct. 2021
Dear Dawn, Thank you for taking the time to send us your review. We truly appreciate it.

4/10 Malo

Melanie

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Very clean. Unable to open front door as both doors into the room had been kicked in multiple times, holes in the walls. In very rough shape. A lot of foot traffic in and out of one room. Wasn’t bothered by anyone though.
Se hospedó 2 noches en octubre de 2021
Respuesta de Super 8 Management and Team, el 11 oct. 2021
Dear Melanie, Thank you for your feedback. We are very sorry of your poor experience with us. Please accept our apology during your stay from October 8-11. Hence we are open 24 hours and we were positively hoping that you would inform us during those 3 days of your stay to openly communicate with us with your concerns. We strive to ensure our valued guests experience the best stays possible during their travels and we fell short of our goal this time. Again, please accept our sincerest apology.

10/10 Excelente

Orlando

Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Hugh

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Not enough coffee in the room
Se hospedó 1 noche en septiembre de 2021
Respuesta de Ray, el 6 sept. 2021
Your business is very important to us. Thank you for your feedback, thus, greatly appreciated. Due to pandemic, we only provide minimal coffee in all our rooms. Guest can request more when needed. Looking forward to serving you again in the near future.

8/10 Bueno

Adrien

Viaje familiar
Le gustó: Limpieza
DV hotel
The hotel is clean but dated. The location was fine, price was good.
Se hospedó 2 noches en agosto de 2021
Respuesta de Ray, el 31 ago. 2021
Thank you for your feedback. We will definitely be looking into upgrading the property to meet the guest's standards.

10/10 Excelente

Terence

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service
Se hospedó 1 noche en agosto de 2021
Respuesta de Ray, el 30 ago. 2021
Thank you for your feedback. We truly appreciates it.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Only one cleaning in a five nite stay and it was after the first night staff was very good though.have stayed here lots and will stay here again good value
Se hospedó 4 noches en mayo de 2021
Respuesta de Ray, el 2 jun. 2021
Thank you for this review. We truly appreciate it.

6/10 Aceptable

Dale

Viaje en grupo
Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2021
Respuesta de Ray, el 15 mar. 2021
Thank you for your for participating the survey. We truly appreciates your feedback.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service was excellent. Had 2 minor issues in the room that were rectified immediately. I would stay here again.
Se hospedó 1 noche en febrero de 2021
Respuesta de GSM, el 10 feb. 2021
Thank you for taking the time to take the review. We are glad we were able to fixed the issue. Thank you for staying with us and we look forward to serve you in the future.

10/10 Excelente

Kayla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We barely left our room❤
It was lovely! Everyrhing requested was supplied, the room was emaculate. Esther was a sweetheart and made everything a breeze. We even showed up to CHOCOLATES in our room!! Wish we had more time there. (No picture is supplied as we were having too much fun 😊)
Se hospedó 1 noche en enero de 2021
Respuesta de Grace-GSM, el 26 ene. 2021
Dear Kayla, Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Drayton Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience and we look forward to serving you in the future.

8/10 Bueno

Charlene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2021
Respuesta de Ray, el 18 ene. 2021
Thank you for choosing Super 8 by Wyndham Drayton Valley. We definitely can provide you wine glasses. In regards to candles, we would suggest that you bring your own based on your preference. See you on soon!

8/10 Bueno

Dawn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One night
We stopped over to see family on our way to Jasper. I asked for a quiet room and sure got it. I can't give this the highest rating because the bed wasn't comfortable and the shower wasn't the greatest. That being said they had the best breakfast others in their chain lacked. Breakfast burrito, hard boiled egg, Danish water and juice. Also a granola bar. We didn't have enough pillows but they gave an extra one. Tea and coffee weren't kept in the room, but oddly enough asking for it seemed less wasteful given Covid. The desk folks were great. We didn't eat at the adjoining restaurant but they have a coupon if you want to try it.
Se hospedó 1 noche en octubre de 2020
Respuesta de GSM, el 28 oct. 2020
Dear Dawn, Thank you for taking the time to tell us about your experience during your stay with us. We are glad that you like our breakfast to go. We are sorry you were not comfortable with our bed and that you didn't like the shower. Since Covid 19 started, we took precautionary measures to do our part to flatten the curve of Covid.Guests room items are limited which includes tea,coffee,pillows,towels and the likes. Extra supplies are upon request since we take away all unused supplies/items once guest/s checked out. Thank you again Dawn for this review, we hope to see on your next visit in town.

8/10 Bueno

Joe, Calgary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The breakfast pack was very good. Good selection of stuff.
Se hospedó 1 noche en octubre de 2020
Respuesta de Ray, el 26 oct. 2020
Thank you for your feedback. We truly appreciates it.

8/10 Bueno

Dianne, Calgary

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Attention was paid to the Covid protocol. Easily handled. Very safe and secure.
Se hospedó 1 noche en septiembre de 2020
Respuesta de GSM, el 25 sept. 2020
Thank you Dianne for taking the time to give us this review. We truly appreciate it.

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet and Comfortable Stay
Very comfortable mattress and pillows. Clean. Quiet location. Good service, decent breakfast, even with Covid-19 restrictions in place (breakfast in a bag including a breakfast burrito, danish, fruit cup, juice box, bottle of water, granola bar, and a hard boiled egg).
Se hospedó 1 noche en septiembre de 2020
Respuesta de Ray, el 22 sept. 2020
Thank you for your feedback. We truly appreciates it. We, the Super 8 Team takes pride of our work by providing our guests an excellent service.

10/10 Excelente

Samuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel downtown near shopping
Great hotel close to shopping
Se hospedó 2 noches en agosto de 2020
Respuesta de Ray, el 1 sept. 2020
Thank you for this review. Greatly appreciated.

8/10 Bueno

Daryl

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2020
Respuesta de Ray, el 6 ago. 2020
Thank you for your business. We appreciates your feedback.

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
Clean Room very comfortable beds and pillows we’re great , friendly staff very accommodating
Se hospedó 1 noche en junio de 2020
Respuesta de Ray, el 23 jun. 2020
Thank you for participating the survey. We truly appreciates your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en junio de 2020

10/10 Excelente

jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jacuzzi
I got the jacuzzi suite and it was awesome for how cheap it was
Se hospedó 1 noche en mayo de 2020
Respuesta de GSM, el 1 jun. 2020
Hi Jordan, We appreciate you're taking the time to let us know your experience during your stay with us.Thank you and we hope to see you again on your next trip in town.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I stayed here over Christmas while I was working in the area, staff was excellent at helping us, even getting us a free Christmas Eve dinner. They took care of us well. Would recommend this place to anyone needing to stop in for a couple nights.
Se hospedó 2 noches en diciembre de 2019
Respuesta de GSM, el 3 ene. 2020
We are glad that you were happy during your stay with us. Thank you for this wonderful review. We hope to see you again in the future.

8/10 Bueno

Ben

Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Very cost efficient . Good location . Very helpful staff
Se hospedó 5 noches en agosto de 2019
Respuesta de Ray, el 20 ago. 2019
Thank you for your feedback. We truly appreciated.

8/10 Bueno

nextflight

Le gustó: Limpieza, servicio y personal, servicios
Easy access, great people. Bad thing was the quantity and depth of the potholes in the driving and parking areas.
Se hospedó 3 noches en julio de 2019
Respuesta de Ray, el 30 jul. 2019
Thank you for your feedback. We truly appreciates it. Please accept our apology in regards to the parking lot potholes. Hopefully this will be fixed once it stops raining. Hope to serve you again when you are in the area.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff were wonderful, very clean and breakfast was good
Se hospedó 1 noche en julio de 2019
Respuesta de Guest Services Rep, el 16 jul. 2019
Thank you for staying with us and taking the time to give us a wonderful review. We were pleased to know that you had a good stay. At Super 8 Drayton Valley,we always try to improve the quality of service we provide to our guests. We hope to see you on your next visit in town.

10/10 Excelente

Anita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not your average motel
The beds and pillows are fantastic! I normally stay at much pricier places but would recommend this hotel for the very helpful staff and comfortable beds. River Rock Grill attached has a very friendly and helpful chef/owner. After a long day it’s great to get a tasty and plentiful meal that you can dine in or take to your room. Thanks to everyone for making this difficult trip easier by making me feel like I am at a home away from home.
Se hospedó 2 noches en julio de 2019
Respuesta de Ray, el 8 jul. 2019
Dear Anita, Thank you for your feedback. Your positive review is greatly appreciated. We are pleased that we have met your expectations. We are looking forward to serve you again in the near future.

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
View from the restaurant down into the valley was good-location for access in and out of town also good-rooms were very clean-beds excellent-slept like babies! Hot breakfast very good-made our own omeletes-well set up area-pleasant staff.
Se hospedó 1 noche en junio de 2019
Respuesta de Ray, el 25 jun. 2019
Thank you for this feedback. It is truly appreciated!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en junio de 2019
Respuesta de Ray, el 8 jun. 2019
Thank you for this rating. Greatly appreciated.

8/10 Bueno

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very Good
Quite nice property in Drayton Valley. The adjoining restaurant closes fairly early, otherwise it's very good. A good hot breakfast is included in the rate. Overall, pleased with the hotel.
Se hospedó 1 noche en mayo de 2019
Respuesta de RayL, el 29 may. 2019
Thank you for your feedback. We thrive to always accommodate the needs of our guests. This review is very important to us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Having previously lived in the Drayton Valley area, an oil service based community, I was not sure what to expect in the accommodation. I was pleased to discover that the room was clean and fresh, everything worked as it should...including the mini-fridge, and the bed and pillows were super comfy. The desk service was friendly and prompt. I have no negatives to report. I already shared my experience with local friend. My only comment is that the wi-fi was a bit slower than I am used to. But Drayton Valley is a small rural town.
Se hospedó 2 noches en abril de 2019
Respuesta de RayL, el 23 abr. 2019
Thank you for this positive response, it is indeed greatly appreciated. In regards to our wifi connection, I will advise our Telus provider to look into this and we hope to serve you again in the near future.

6/10 Aceptable

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was a terrible smell in the hallway. Hotel is a little dated.
Se hospedó 1 noche en abril de 2019
Respuesta de Ray, el 16 abr. 2019
Thank you for this feedback and it is greatly appreciated.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2019
Respuesta de Ray, el 26 mar. 2019
Thank you for your feedback. Greatly appreciated!