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Opiniones de Al Khoory Courtyard Hotel

Al Khoory Courtyard Hotel
Al Waha St, Dubai, Dubai

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 12 de 21 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 6 de 21 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 21 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 21 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 21 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sergio Raul Soto

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto la privacidad
Se hospedó 11 noches en enero de 2024
Respuesta de Gopinath Gopalan, el 26 ene. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Gopinath GopalanHotel Manager

8/10 Bueno

Saman Wahed

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
I liked the swimming pool and also breakfast
Se hospedó 10 noches en abril de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 12 may. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excelente

Yolanda, Greensboro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love my stay there
Se hospedó 6 noches en marzo de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 26 mar. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excelente

Anas, Sabah Alsalem

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Staff was friendly. Hotel and room were very clean. If you stay in this hotel you need car.
Se hospedó 2 noches en marzo de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 10 mar. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

6/10 Aceptable

Navid

Viaje de negocios
Le gustó: Limpieza y servicio y personal
It's a new hotel and the building is clean and modern. Although everything was new, the showerroom floor was not sloped properly and water was always accumulated there, which was not pleasant. Controlling the temprature of water was very difficult if not impossible. The staff were polite and helpful. The neighborhood was terrible, far from everywhere, dirty, and ugly. Overally, it is ok if you are travelling alone for business. For families and vacation? I don’t think so.
Se hospedó 2 noches en marzo de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 7 mar. 2024
Dear Valued Guest,Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations.I sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excelente

TAEJOO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 17 feb. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excelente

Saher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 13 feb. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excelente

Muhammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en febrero de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 12 feb. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.

10/10 Excelente

BAL MURALI

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 22 mar. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

10/10 Excelente

Omar

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Al Khoory Courtyard Hotel Management., el 8 feb. 2024
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management.

8/10 Bueno

Tommi

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Perus mukava hotelli, sijainti huono koska aina piti lähteä johonkin, sijainnissa ei mitään. Ravintola ok, aamiainen suppea.
Se hospedó 8 noches en diciembre de 2023
Respuesta de Gopinath Gopalan, el 7 ene. 2024
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

10/10 Excelente

Natalie

Se hospedó 8 noches en noviembre de 2023
Respuesta de Gopinath Gopalan, el 11 dic. 2023
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Bon séjour dans cet hôtel. Il y'avait juste la propreté de la salle de bain qui n'était pas irréprochable.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Gopinath, el 14 nov. 2023
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

2/10 Terrible

Rubina

Se hospedó 3 noches en octubre de 2023
Respuesta de Gopinath Gopalan - Hotel Manager, el 4 nov. 2023
Dear Valued Guest, Thank you for staying with us and for sharing your experience. We appreciate your patronage, hence were disappointed to read that your recent experience was not up to your expectations.I sincerely apologize for the challenges experienced and rest assured that we have shared your feedback with our management in order to bring you a better experience on your next visit.Warm regards,Gopinath Gopalan.Hotel Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Gopinath Gopalan - Hotel Manager, el 4 nov. 2023
Dear Valued Guest, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services.We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards, Gopinath GopalanHotel Manager

10/10 Excelente

Hatim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I would like to take the opportunity to thank Kishan Negi who had served me many mornings at the breakfast coffee. He always had a huge smile on his face, very resourceful with suggestions & alternatives. Very knowledgeable about the menue. I as very friendly & professional. Kishan made my stay much better with his helpful insights.
Se hospedó 8 noches en agosto de 2023
Respuesta de Gopinath Gopalan - Hotel Manager, el 4 oct. 2023
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Gopinath GopalanHotel Manager

10/10 Excelente

Corinne, Luzern

Se hospedó 3 noches en octubre de 2022
Respuesta de Al Khoory Courtyard Hotel, el 24 mar. 2023
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and hotel location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile, please do contact us at your convenience for any requirements for your future stay in Dubai. Looking forward to welcoming you again.Warm regards,Dhiraj Bagai,Hotel Manager

8/10 Bueno

Tareq

Se hospedó 1 noche en agosto de 2022
Respuesta de Al Khoory Courtyard Hotel, el 25 ago. 2022
Dear Valued Guest,We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay.We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you enjoyed your experience with us. We are glad to know that our rooms, staff, and the location suited your trip to Dubai, and we shall share your compliments with our team to keep them motivated. Meanwhile,please do contact us at your convenience for any requirements for your future stay in Dubai.Looking forward to welcoming you again.Warm regards,Al Khoory Courtyard Hotel Management

8/10 Bueno

Sidney Nyoungho Fulai

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not very smooth check in and check out process
The hotel room and Communal areas were very clean and comfortable. I enjoyed the services and food at the restaurant Mr Jack who assisted me during check in was simply Amazing. However my check in and checkout process wasn’t as smooth. During check in, I was asked to pay 900AED for the reservation despite paying £159 via hotels.com, got me surprised. I am not sure why the receptionist didn’t see that until I showed them the receipt. I was then asked to pay just the 200AED deposit. My check out wasn’t smooth as well. I was delayed at the reception during check out. I was asked to wait while they inspect my room which to me was ridiculous because I have never experienced that in any hotel before and I travel a lot actually. it took more than 30 minutes for them to figure out the amount I am to be reimbursed from my deposit. This made me to almost miss my flight and I wasn’t quite happy about it
Se hospedó 2 noches en mayo de 2022
Respuesta de Al Khoory Courtyard Hotel, el 20 jun. 2022
Dear Mr. Nyoungho, We sincerely thank you for having chosen Al Khoory Courtyard Hotel for your recent stay. We value quality in all we do and strive to achieve it. It is important for us to understand how effectively we meet our guests' needs in order to constantly improve the standards of our services. We appreciate receiving your feedback and were delighted to read that you had a satisfying experience. On the other hand, we regret to hear that there were certain aspects of your stay which fell below your expectations, and we apologize for the inconvenience caused. Please rest assured that we will carry out the necessary measures to correct and further enhance our services. Thank you for your feedback which is so important for us. We look forward to welcoming you again soon. Best regards, Al Khoory courtyard Hotel Management