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Opiniones de Golden Tulip Deira

4 out of 5
Golden Tulip Deira
Al Maktoum Street, Near Clock Tower, Dubai, Dubai

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 13 de 60 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 20 de 60 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 60 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 60 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 60 opiniones" "

7.0/10

Limpieza

7.4/10

Servicio y personal

6.2/10

Servicios

6.4/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Emilio C

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
esta e 15 minutos del aeropuerto internacional
fui por un dia , estubo bien , Buena comida, tienen un bar y servicio de masaje, volveria a regresar
Respuesta de Amit, el 3 abr. 2018
Querido invitado, Gracias por hospedarse con nosotros durante su reciente visita a Dubai. Estamos contentos de que nuestros esfuerzos sean muy apreciados. Esperamos su próxima visita a nuestro hotel. Mi renovado agradecimiento

4/10 Malo

Ayman Marwan

No le gustó: Servicio y personal y condiciones de la propiedad
Very noisy in night due to many discos in different floors. Breakfast in very bad because it is made for one nationality or group f guest. The breakfast doesn't take intoconsideration international guests. Very crowded in night from people not guests inside the hotel, they come to attend the discos inside the hotel
Se hospedó 5 noches en agosto de 2023

2/10 Terrible

Azi, Oxford

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mold and mildew everywhere in the bathroom. It is unbelievable how filthy and noisy the property is, yet they charge almost the same price as some great properties in Dubai. I left early and filed a complaint with Expedia.
Se hospedó 3 noches en abril de 2023

6/10 Aceptable

Ryan

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Good service, will never return
I thought the night club would only work on the weekends, but no! You have banging on your head every day, every day till 04:00 am! Pity there is no coffee at breakfast - only tea. The day staff were amazing! All issues dealt with immediately, but I felt a lack of integrity from the front desk.
Se hospedó 6 noches en marzo de 2023

4/10 Malo

Ryan

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Good service, won't return
Very good service, if you have an issue it's dealt with immediately, however 2 things: 1. You will not sleep till 04:00 am because of the night club by the pool - except on Ramadan, guaranteed! 2. No coffee at breakfast - no problem if you drink tea.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Valeriano

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The concierge was great. He helped us with 2 tours we booked with Viator that almost did not pick us up at the hotel. If not for him we would have had wasted our stay in Dubai.
Se hospedó 2 noches en diciembre de 2022

4/10 Malo

Salim

Viaje en grupo, Viaje de negocios, Viaje familiar
No le gustó: Limpieza y servicios
Ok
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Ahmad, Riyadh

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal
The club music was making disturbance
Se hospedó 6 noches en febrero de 2020

8/10 Bueno

abdullah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 9 noches en diciembre de 2019

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y servicio y personal
Sehr freundliches Personal und sehr aktive Auszubildende speziellen Dank an Mr. Babloosaiwi
Se hospedó 5 noches en enero de 2020

6/10 Aceptable

Fola, Lagos

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal
Maintenance response and efficiency poor. It took two days to fis toilet vent.Hot water efficiency poor. Internet connection down my last night and not rectified
Se hospedó 13 noches en enero de 2020

2/10 Terrible

Giuseppe

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
En dessous des lit c est sale personne qui te laisse attendre même si t arrive avant à l hotel alors qu avec expérience je me suis déjà arrivé plutôt et on m’a donné une chambre
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Cliente verificado

Hospitality was excellent. Despite a late check-in, I was given the best room!
Se hospedó 1 noche en enero de 2020
Respuesta de Arun Kumar, el 26 ene. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en enero de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Stinker, smutsig aldrig mer.
Se hospedó 2 noches en enero de 2020

4/10 Malo

Chang-young

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I would not recommend you to stay with your family.
Se hospedó 1 noche en enero de 2020

2/10 Terrible

MOHAMMAD

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst service.
Due to an urgent surgical treatment in my left kidney, I had to cancel my whole trip few days before check in. But hotel.com and the hotel didn’t cancel my reservation. I send my medical reports requesting to cancel my reservation. It is unwanted. People may get sick and definitely Hotel.com and the Property should consider guests these unwanted situations. It seems Hotel.com and the property has no human ! They all are robots and never have situation like mine and they are free from sickness forever !! Thanks
Se hospedó 4 noches en diciembre de 2019

8/10 Bueno

SHAHRUKH

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en enero de 2020
Respuesta de Arun Kumar, el 26 ene. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

10/10 Excelente

Roxy, Lagos

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loads of places to eat. Just outside the hotel gave me a good view of the new year Burj khalifa fireworks
Se hospedó 7 noches en diciembre de 2019
Respuesta de Arun Kumar, el 26 ene. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020
Respuesta de Arun Kumar, el 26 ene. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

8/10 Bueno

Jackie, 日本

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
全体的によかったが、ドライヤーが弱いところが少し気になった
Se hospedó 2 noches en enero de 2020

6/10 Aceptable

B

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 8 noches en diciembre de 2019

2/10 Terrible

Tetsutaro

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Too noisy
Hotel location and clearness are good. But it was terribly noisy in the night till over 3am due to music pub in 1st floor. Never able to get good sleep even in the 7th floor.
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Najib

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and honest staff and the property location was not bad
Se hospedó 3 noches en diciembre de 2019
Respuesta de Arun Kumar, el 26 ene. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

6/10 Aceptable

Abubakar

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2019

8/10 Bueno

Ayad

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en noviembre de 2019
Respuesta de Arun Kumar, el 26 ene. 2020
Dear Guest, Thank you for your valuable feedback. We look forward to welcome you again.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Disorganized check out process. They also keep your passport. Very loud patrons.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Delowar

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Mohamed Hussein

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super hitel
It was amaizng. I wish to come bavk and sray in the same hotel
Se hospedó 4 noches en septiembre de 2019
Respuesta de Arun Kumar, el 28 nov. 2019
Dear Mr. Hussein, Thank you for your valuable feedback. Look forward to welcome you again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en septiembre de 2019
Respuesta de Abhilash Moses, el 3 oct. 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

8/10 Bueno

Gibson Mashoko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The stay was fantastic
Se hospedó 2 noches en agosto de 2019
Respuesta de Abhilash Moses, el 17 ago. 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Welcoming
I always feel welcome there. It is conveniently located, well priced and has everything I need. The staff go out of their way to help. This time, a small photo card fell behind a very heavy piece of furniture. They made a special effort to retrieve it for me before I left.
Se hospedó 2 noches en agosto de 2019
Respuesta de Abhilash Moses, el 17 ago. 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

10/10 Excelente

Cliente verificado

Se hospedó 4 noches en abril de 2019
Respuesta de Amit, el 22 abr. 2019
Dear Guest, Thank you for choosing to stay with us and sharing such an encouraging feedback. We look forward to welcome you soon at Golden Tulip Nihal Palace Hotel.

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en abril de 2019
Respuesta de Amit, el 17 abr. 2019
Dear Guest, We thank you for choosing to stay with us and sharing your feedback with fellow travelers. We look forward to welcome you back and delight you with our services.

4/10 Malo

Silvia, Roma

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La struttura non rispecchia più le foto presenti su internet, dalle quali, presumibilmente, sono trascorsi diversi anni. La pulizia delle stanze non è stata effettuata quotidianamente. Il phon palesemente datato e poco potente. Colazione ripetitiva (in una settimana mai una novità) e reparto dolci davvero scarso. Stanze ampie.
Se hospedó 7 noches en abril de 2019
Respuesta de Amit, el 14 abr. 2019
Dear Guest, We thank you for choosing to stay with us during your recent visit to Dubai. We also regret the fact that we did not lived up to your expectations. We look forward to welcome you back in not so distant future and have the opportunity to restore the lost confidence.

10/10 Excelente

Ali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019
Respuesta de Amit, el 27 mar. 2019
Dear Mr Ali, Thank you for choosing to stay with us and sharing such an encouraging feedback. We look forward to welcome you back.

8/10 Bueno

Ali

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
جيد
Se hospedó 6 noches en marzo de 2019
Respuesta de Amit Sandal, el 28 mar. 2019
Dear Guest, Thank you for your feedback we appreciate it and we look forward to welcome you again. Regards, Amit Sandal

10/10 Excelente

Sevdail

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
It's very nice hotel and kindly staff.
Se hospedó 5 noches en febrero de 2019
Respuesta de Amit, el 10 feb. 2019
Dear Guest, Thank you for choosing to stay with us during your recent visit to Dubai. We thank you and appreciate for sharing the feedback. We look forward to welcome you soon.

4/10 Malo

Afzal

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A very poor 4 star hotel
It wasn't what I had in mind as it was a 4 star hotel first of all I requested a queen bed but instead received two single beds and they essentially comfortable the sofas were stained dirty the toilet didn't flush probably and the sinks tap was very lose and the drain plug was stuck shut and the hair dryer was a joke and there was no iron or ironing board in the room as stated.
Se hospedó 2 noches en enero de 2019
Respuesta de Amit, el 6 feb. 2019
Dear Mr Afzal, We thank you for choosing to stay with us and your feedback. We regret the fact that we did not lived up to your expectations. A stray incident like this does not reflect our usual standard of services. Please accept our sincere apologies. We are hopeful to welcome you back and restore your lost confidence.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2019
Respuesta de Amit, el 1 abr. 2019
Dear Guest, Thank you for staying with us and sharing your feedback with fellow travelers. We look forward to welcome you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
had a overall good stay, really enjoyed the comfy beds.
Se hospedó 1 noche en enero de 2019
Respuesta de Amit, el 2 feb. 2019
Dear Guest, Thank you for staying with us and sharing such an encouraging feedback. We look forward to welcome you back soon.

8/10 Bueno

Hameed

No le gustó: Limpieza
موقع ممتاز
الاقامه ليست سيئه ولكن الفندق بحاجه الى اعادة صيامه لدورات المياه داخل الخرف وتنوع الفطوله ليناسب الذوق للنزلاء العرب ، والاهتمام بتوظيف مدراء عرب
Se hospedó 1 noche en enero de 2019
Respuesta de Amit, el 27 ene. 2019
Dear Guest, Thank you for staying with us and sharing the feedback on your recent stay. We have noted the concern raised by you and assure they will be taken care of. We look forward to welcome you back.

2/10 Terrible

Minhoo

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
느린 서비스 소란한 주변
체크인도 느리고, 체크아웃 하는데 여권을 자기네가 가지고 있는지도 모르고, 찾지도 못하고 무슨 색깔이냐고 물어봐서 어이가 없어서 말이 안 나오더라구요 밤새 인도 노래 주변에서 들리고 암튼 비추입니다
Se hospedó 1 noche en enero de 2019
Respuesta de Amit Sandal, el 9 ene. 2019
Dear Guest, We thank you for choosing to stay with us during your recent visit to Dubai and regret the kind of experience you had. Please accept our sincere apologies and rest assured the corrective measures has been taken to avoid occurrence of such incident in future. We also look forward to welcome you again and restore the lost confidence.

8/10 Bueno

Cliente verificado

The location is good - close to Dubai International Airport but in the old part of Dubai. It is inexpensive, and the staff are sincere and helpful. Reception staff are not always on top of the billing so you need clarity and patience but it has worked out well each time. The building is not new - I had to call for help removing a plug from a washbasin - but help was forthcoming, even at night-time.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Amit, el 28 nov. 2018
Dear Guest, Thank you for sharing your experience of the recent stay in our hotel and taking time out of your busy schedule to write such an encouraging feedback. We thank you for appreciating the value for money and the sincerity, helpfulness of our team members. We have noted your comments with regards to billing issue at reception and assure to take corrective measure to make your stay even more memorable on your next visit.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No way this hotel can be a 4 stat hotel, it should be 2-3 stars only
Se hospedó 6 noches en octubre de 2018
Respuesta de Amit, el 4 nov. 2018
Dear Guest, Thank you again for writing and taking time out of your busy schedule. A feedback has been shared to your previous review. We look forward to welcome you back and restore your lost confidence.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The hotel should be rated as 3 star , no way nesr to 4 star, for reasobs: Food is really bad Pool is v small, u can not imagine it is for adults Room, is small and stinky
Se hospedó 1 noche en octubre de 2018
Respuesta de Amit, el 4 nov. 2018
Dear Guest, We thank you for choosing to stay with us during your recent visit to Dubai. We regret the fact that we did not lived up to your expectation this time. Rest assured the feedback is shared with all concerned to take necessary steps in order to avoid recurrence of same.

4/10 Malo

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
my 5 days
far from city center and it looks like only Indian hotel (foods and smell) and most important point there is 3 night clubs in hotel (asian, indian, russian clubs), it is noisy at nights. Clean hotel. i stayed 5 days, i can give 2 points only. Hotel has parking fee too (only cash payment).
Se hospedó 5 noches en octubre de 2018
Respuesta de Amit , el 27 oct. 2018
Dear Sir, We thank you for choosing to stay with us during your recent visit to Dubai. We regret the fact that we failed to live up to your expectation. The hotel is strategically located close to various shopping malls, well connected by public transport like bus, metro and taxis. It is also just 05 minutes drive from Dubai Airport. Nihal Palace Hotel is proud host of guest from different nationalities all over the world and a multi-cultural and multi-national employer too. Our Al Riqa Restaurant at the lobby level serves multi-cuisine food and also cater to the preferences of major nationality guests staying in house, which may be the case during your stay with a particular nationality staying in large number and thus the food variety. Our team would have been more than happy to serve your preferences had you shared with them. Thank you for appreciating the cleanliness of the hotel. The parking facility is outsourced and a fee is levied by the vendor directly. We do look forward to host you again on your next visit to give you an experience you look for.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly hotel and staff are cooperative. I enjoyed my stay
Se hospedó 1 noche en octubre de 2018
Respuesta de Amit Sandal, el 4 oct. 2018
Dear Guest, We thank you for choosing to stay with us and sharing such encouraging feedback. We look forward to welcome you soon.

10/10 Excelente

MURDHI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de Amit, el 6 ago. 2018
Dear Mr Murdhi, Thank you for sharing your feedback on recent stay at our hotel. We look forward to welcome you again.

4/10 Malo

Scott

No le gustó: Comodidad de las habitaciones
Constant music in the room from club!
The hotel wasn’t to bad, the facilities were good, the only problem was there were 2 night clubs on the first floor and I stayed on the floor above it, so all you could hear was club music until 3am everyday. Spoke to reception and all they could say is we apologise for this.
Respuesta de Amit Sandal, el 2 may. 2018
Dear Mr Scott, We thank you for staying with us during your recent visit to this part of the world and taking time to share the feedback. Whilst we are happy to know that you enjoyed the services offered, we regret the fact that we fell short on the expectation. We understand the inconvenience you may have faced due to the noise. Rest assured corrective measure has been taken to reduce the noise and team members has also been given training to handle such situations. We are also hopeful that a stray incident like this would not dissuade you to stay again with us and we are hopeful to restore your confidence in our services.