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Opiniones de Novotel World Trade Centre

4 out of 5
Novotel World Trade Centre
Al Mustaqbal Street, Dubai, Dubai

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 356 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 426 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 126 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 58 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 35 de 1001 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Juan Diego

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en marzo de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 27 mar. 2023
Dear Juan Diego, Thank you for taking the time to share your feedback following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

6/10 Aceptable

FADY, ALEY

Viaje familiar
Hotel bien ubicado , las habitaciones pequeñas, los baños incómodos
Se hospedó 6 noches en diciembre de 2021
Respuesta de Anoop Dhondoo Cluster General Manager, el 27 ene. 2022
Dear FADY, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's convenient location was to your satisfaction. We look forward to welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

10/10 Excelente

Cliente verificado

Se hospedó 6 noches en diciembre de 2019
Respuesta de Frederic Gitzner Cluster General Manager, el 15 ene. 2020
Dear Valued Guest, Thank you very much for your satisfactory rating on your overall experience and we are glad to note you had an enjoyable stay with us. We look forward to welcoming you again in the near future. Best Regards, Frederic Gitzner Cluster General Manager

8/10 Bueno

Silvia Al

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hermoso lugar excelente desayuno
Se hospedó 1 noche en septiembre de 2019
Respuesta de Frederic Gitzner Cluster General Manager, el 3 oct. 2019
Dear Silvia Al, We are happy to know that you have enjoyed your stay with us we truly appreciate your satisfactory rating and comment on the hotel as well as the breakfast. Thank you for sharing a review and we look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager

8/10 Bueno

LLUIS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Frederic Gitzner Cluster General Manager, el 5 sept. 2019
Dear LLUIS, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

8/10 Bueno

GIOVANNI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
para congresos optimo
me gusto mucho lo unico a lado hay solo el centro de congresos y la metro o la naveta que te lleva alos centro comerciales si no no hay nada
Se hospedó 3 noches en septiembre de 2017
Respuesta de General Manager, el 18 oct. 2017
Dear Mr. Giovanni, Thank you for taking the time share a review following your stay with us. It is a delight to know that you had a pleasant stay with us and our location was to your satisfaction. We look forward to welcoming you again in the near future. Sincerely, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central Dubai

8/10 Bueno

Giovanni

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2017
Respuesta de General Manager, el 8 oct. 2017
Dear Giovanni, We would like to thank you for choosing to stay at the Novotel World Trade Centre and for taking the time to share your experience with us. It is a pleasure to know that you were satisfied with your stay and greatly appreciate your positive feedback. We look forward to welcoming you again at our hotel in the near future. Sincerely, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Muy buen hotel, excelente desayuno. El personal muy amables. Esta pegado al convention center y caminando por dentro de este puedes ir a la estacion del tren. Muy comodo en ese sentido.
Respuesta de General Manager, el 8 abr. 2017
Dear Valued Guest, Greetings from Dubai! We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. It is a pleasure to know that you had an excellent stay and the hotel' services, location and facilities have met your needs and expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

10/10 Excelente

Agustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel a excelente precio!
El Hoteles es excelente. La relacion precio calidad es inigualable en Dubai. Sin duda volveria!
Respuesta de Cluster General Manager, el 30 mar. 2017
Dear Valued Guest, Greetings from Dubai! Thank you very much appreciate your positive feedback about our hotel and we are glad to learn that you enjoyed your stay. We look forward to welcoming you back soon. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre and Ibis One Central

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de General Manager, el 1 feb. 2017
Dear Valued Guest, Greetings from Dubai! Thank you so much for your review of our hotel and I am pleased to hear you enjoyed your stay with us. We look forward to welcoming you again at Novotel World Trade Centre. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

10/10 Excelente

Agustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super recomendable!
Muy buen hotel! Excelente relacion precio calidad! No dudaria en volver!
Respuesta de General Manager, el 23 ene. 2017
Dear Valued Guest, Greetings from Dubai! We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. It is always a pleasure to receive positive feedback. I will share your comments with the Team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service. Thank you for sharing your experience with us and we look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Es la cuarta vez que repito en este hotel. Hotel muy recomendable.
Respuesta de Cluster General Manager, el 14 may. 2016
Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive feedback from satisfied clients is our greatest reward, thank you once again! We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

8/10 Bueno

Cliente verificado

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Muy bien ubicado
Hotel esta bien situado. Buffette de desayuno y cena es muy variado y tiene buena atencion. Creo que falta poner mas esfuerzo en la limpieza de las habitaciones, sobre todo en el baño, ademas de hacerlo temprano y no, a las 3:30 pm (paso en nuestro cuarto)
Respuesta de General Manager, el 28 nov. 2015
Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring their attention. We look forward to welcoming you at Novotel World Trade Centre in the near future. Sincerely yours, Frederic Gitzner General Manager Novotel & Ibis World Trade Centre Dubai

2/10 Terrible

Roberto, Mexico

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Información de no uso
Muchas gracias me imagino que es muy bueno pero no tuve la oportunidad de estar con ustedes,debido que la agencia virtual Best Day no me cumplió con mis boletos de avión y al llegar al aeropuerto de México me informaron que estaban cancelados. Por tal motivo perdí mi estancia con ustedes espero poderlo hacer en otra ocasión. Gracias

6/10 Aceptable

Cliente verificado

buen hotel servio regular
El personal es amable pero poco profesional, los jefes de los distintos departamentos no llevan un buen control sobre las tareas de su personal. frecuente olvido por reponer toallas, mala atención en los desayunos.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent.

8/10 Bueno

PEDRO, Isla de Menorca, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BUEN HOTEL PRECIO CALIDAD
EL HOTEL ES RECOMENDABLE ,EL DESAYUNO FUE BASTANTE COMPLETO Y DE MUY BUENA CALIDAD.EL PERSONAL MUY AMABLE Y SERVICIAL,ESTA A 5 MINUTOS EN COCHE DE LA TORRE BURJ KHALIFA.

10/10 Excelente

Hossam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice Hotel, will definitely stay back again
Se hospedó 2 noches en abril de 2024

8/10 Bueno

ARVIND KUMAR

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Nicola

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ottima struttura, ci sono tutti i confort. Personale super disponibile, buona colazione. Inoltre, è vicino ai punti d’interesse. Consigliatissimo
Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Anil

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to easy to go anywhere around
Se hospedó 3 noches en marzo de 2024
Respuesta de Best regards, Dynne Binua - Director of Rooms, el 31 mar. 2024
Dear Anil,Thank you for sharing your positive feedback about our hotel's convenient location. We're delighted to hear that you found our location to be convenient and easily accessible, allowing you to explore the area with ease.We strive to provide our guests with a comfortable and convenient stay, and we're pleased to know that our location contributed to your overall satisfaction. Thank you once again for choosing to stay with us, and for taking the time to provide your feedback. We hope to have the opportunity to welcome you back at Novotel World Trade Centre in the future and provide you with an even better experience.

10/10 Excelente

Lillian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient and comfortable bed.
Se hospedó 2 noches en febrero de 2024
Respuesta de Best regards, Dynne Binua - Director of Rooms, el 31 mar. 2024
Dear Lillian,Thank you for sharing your feedback about your recent stay with us. We're pleased to hear that you found our beds to be comfortable, contributing to a convenient and restful stay.At Novotel World Trade Centre, we prioritize our guests' comfort, and we're glad to know that you had a comfortable night's sleep during your time with us.Thank you once again for staying with us and we hope to have the opportunity to welcome you back for another comfortable stay in the future.

10/10 Excelente

Asad

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome ambience in affordable price.
Se hospedó 3 noches en febrero de 2024
Respuesta de Novotel World Trade Centre, el 18 feb. 2024
Dear Valued GuestThank you very much for your recent stay at Novotel World Trade Centre and for taking the time to share your feedback with us.We're delighted to hear that you enjoyed the ambience of our hotel and found our prices affordable. Providing a welcoming atmosphere and great value for our guests is always our top priority.Thank you once again for choosing to stay at Novotel World Trade Centre We look forward to welcoming you back in the future for another wonderful stay. Best Regards, Dynne Binua Director of Rooms

10/10 Excelente

Renata

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 6 noches en febrero de 2024
Respuesta de Dynne Binua - Director of Rooms, el 13 feb. 2024
Dear Renata,Thank you for your outstanding rating! We are thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future.Best regards,Dynne BinuaDirector of Rooms

6/10 Aceptable

Catherine

No le gustó: Servicio y personal
Walking distance to World Trade Center, good food, luxury room is spacious but bath room is small. House keeping is poor: trash my toothbrush, only one bottle complementary water provided for three night stay, no common sanitary stuff provided, flood bath room after cleaning. Transportation to airport is poor, cost of hotel car is double than of Uber, while Uber is more expensive than local taxi but it’s difficult to get local taxi, as hotel does not help to book.
Se hospedó 3 noches en febrero de 2024
Respuesta de Dynne Binua Director of Rooms, el 10 feb. 2024
Dear Catherine,Thank you for choosing Novotel World Trade Centre Dubai for your recent stay and for taking the time to share your feedback with us. We appreciate your kind words regarding our convenient location, good food, and spacious luxury rooms. We apologize for any inconvenience caused by the size of the bathroom and the housekeeping issues you experienced. Your feedback regarding the provision of amenities and the cleanliness of the bathroom after cleaning has been duly noted. We understand your concerns about transportation to the airport and the availability of local taxis. We appreciate your feedback and will take it into consideration. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Best regards,Dynne BinuaDirector of Rooms

2/10 Terrible

Wenyuan

Se hospedó 1 noche en febrero de 2024
Respuesta de Dynne Binua - Director of Rooms, el 13 feb. 2024
Dear Valued Guest,We have acknowledged your low rating and are eager to better understand your experience to address any concerns you may have. Kindly share additional details with us via email at H5261-FO@accor.com. Your insights are highly valuable as we work to improve our services and ensure a more positive experience for you in the future. Thank you for your cooperation.Best regards,Dynne BinuaDirector of Rooms

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza y servicios
NIce place to start tours. Close to Metro station.
Se hospedó 1 noche en enero de 2024
Respuesta de Dynne Binua - Director of Rooms, el 6 feb. 2024
Dear Robert,We're thrilled to hear that you found our hotel to be a convenient starting point for tours, especially with its proximity to the Metro station. Accessibility to transportation hubs is essential for our guests, and we're delighted that it contributed positively to your experience. Thank you for choosing us as your base for exploration, and we hope you had a fantastic time discovering the area. Best regards,

4/10 Malo

Kajan

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios
There was no polite staff when asking there help with some locations to visit felt very rude with all the answers was no and none help what so ever!
Se hospedó 5 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sincerely sorry to hear about your experience with the staff during your stay. Providing courteous and helpful service is a top priority for us, and I regret that you felt the staff was not polite and unhelpful when seeking assistance with locations to visit.Your feedback is valuable, and I assure you that we will address this matter promptly. We will be providing additional training to our staff to ensure that they are well-equipped to assist guests with information and directions, fostering a more positive and welcoming atmosphere. Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room

10/10 Excelente

YONG ZUN

Se hospedó 3 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

10/10 Excelente

Kyungbae

Se hospedó 5 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

2/10 Terrible

Haitham

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad bedding, bad service
Se hospedó 4 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sorry to hear about your dissatisfaction with the bedding and service during your stay. Providing a comfortable and enjoyable experience for our guests is of the utmost importance to us, and I apologize that we fell short of your expectations.Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room

10/10 Excelente

YONG ZUN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

10/10 Excelente

K W K

Se hospedó 5 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

8/10 Bueno

SEYEDVAHID

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios
The price was right the free shuttle bus for shopping was a main reason for staying there. Price was in accordance….would stay again. I don’t check out the the hotel always in and out…
Se hospedó 3 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

10/10 Excelente

Hyeyeon

Se hospedó 3 noches en enero de 2024
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

4/10 Malo

Rokaya

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Carpet in the room was dirty. Breakfast was bad, cold eggs and only one scrambled egg option, we need more options here. Pancakes were always empty and even when asking it took 20 minutes and the waiter was not able to bring us. The coffee station was also not quality, we need to see high quality coffee machines there.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you for taking the time to share your feedback on your recent stay.I'm sincerely sorry to hear about the shortcomings you experienced during your stay, particularly with the cleanliness of the room, the quality of breakfast, and the service at the coffee station. Your feedback is important, and I want to assure you that we take these concerns seriously.Regarding the dirty carpet, we will be conducting a thorough inspection of our cleaning procedures to identify areas for improvement. Additionally, your comments about the breakfast options, especially the quality and availability of certain items, will be shared with our culinary team for review and enhancement.We understand the importance of a high-quality breakfast experience, and we appreciate your suggestions for improvement. Your feedback will guide us in making necessary adjustments to ensure a more enjoyable stay for our guests.Thank you for choosing to stay at Novotel World Trade Centre, and we hope to have the opportunity to welcome you back for a more serene experience. Best regards, Dynne Binua Director of Room

10/10 Excelente

Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Central location with proximity to public transpor
Great stay. Customer service by employees was excellent. Breakfast had quite a variety of food.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

6/10 Aceptable

YingFu

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en diciembre de 2023
Respuesta de Novotel World Trade Centre, el 1 feb. 2024
Dear Valued Guest,Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed your stay. Your kind words are truly appreciated, and we look forward to welcoming you back to Novotel World Trade Centre in the future. Best Regards,Novotel World Trade Centre

8/10 Bueno

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 20 dic. 2023
Dear Gregory, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

8/10 Bueno

Kari

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loistava sijainti Wetex 2023 tapahtuman kannalta. Muutenkin palvelu hyvää ja majoittumisen laatu ok. Liikkumisrajoiteiselle tarkoitetun huoneen suihkun viemäröinti ei toiminut kunnolla.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 30 nov. 2023
Dear Kari, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

10/10 Excelente

ali

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 30 nov. 2023
Dear Ali, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

4/10 Malo

yeoeun

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023
Respuesta de Maggie - Jing Ma Cluster Hotel Manager, el 30 nov. 2023
Dear Yeoeun, We very much appreciate your constructive comments following your overall experience. Please accept our sincerest apologies for any inconvenience we may have caused you and rest assured your feedback has been shared with the respective teams in our efforts to better improve our overall services. We hope your experience will not deter you from staying with us again in the near future. Sincerely, Maggie - Jing Ma Cluster Hotel Manager

8/10 Bueno

Onur

Se hospedó 4 noches en noviembre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 30 nov. 2023
Dear Onur, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

4/10 Malo

Mohammed

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
We stayed long time to check in. 1 person in the front desk. Price too high to compare with other hotels in same level.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Maggie - Jing Ma Cluster Hotel Manager, el 16 nov. 2023
Dear Mohammed, We very much appreciate your constructive comments following your overall experience. Please accept our sincerest apologies for any inconvenience we may have caused you and rest assured your feedback has been shared with the respective teams in our efforts to better improve our overall services. We hope your experience will not deter you from staying with us again in the near future. Sincerely, Maggie - Jing Ma Cluster Hotel Manager

10/10 Excelente

Russell

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 16 nov. 2023
Dear Russell, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

10/10 Excelente

CORPORATION

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 20 oct. 2023
Dear Valued Guest, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

10/10 Excelente

CORPORATION

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en septiembre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 20 oct. 2023
Dear Valued Guest, It is a pleasure to learn that you had a pleasant stay with us and that the hotel's services and facilities were to your satisfaction. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

8/10 Bueno

Jan Peter

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Anoop Dhondoo Cluster General Manager, el 20 oct. 2023
Dear Jan Peter, Thank you for taking the time to share your positive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Anoop Dhondoo Cluster General Manager

6/10 Aceptable

Rachele Andrea

Le gustó: Limpieza y servicio y personal
Se hospedó 5 noches en septiembre de 2023
Respuesta de Maggie - Jing Ma Cluster Hotel Manager, el 7 oct. 2023
Dear Rachele Andrea, Thank you for taking the time to share your constructive rating following your stay with us. We look forward to welcoming you again in the near future. Sincerely yours, Maggie - Jing Ma Cluster Hotel Manager