Hello Anonymus, Thanks so much for taking the time to review us. We loved having you here. We work hard every day to WOW our guests and I’m glad that we successfully delivered our brand spirit to you. Hope to see you again soon! Cheers, Orsolya Reti Welcome Desk Manager

Hello Tyree, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our team made your experience memorable. It's wonderful to know that you appreciated the spacious and clean room, as well as the stunning view from your balcony. We're glad our convenient transportation options added to the ease of your trip. We hope to have the pleasure of welcoming you back soon for another fantastic stay!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Inderpal,Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Sukh, Thank you so much for your positive review! Your feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay.Apologies regarding the lack of view, our partial sea view may have. Please do let me know of your next visit ahead of time and I will personally ensure to look after you and provide you with the best view to manage your expectations. Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Jason, Thank you for sharing your recent experience at the W Dubai The Palm! We're thrilled to hear that you and your little ones had such an enjoyable stay with us. It's fantastic to know that our staff went above and beyond to make your holiday special, particularly by providing excellent care for your children.We understand that Dubai can get quite lively, especially on weekends, but we're glad to hear that you were still able to make the most of your time exploring the city. It's great that our hotel's amenities catered to both adults and families, offering something for everyone to enjoy.We truly appreciate your recommendation of the W Dubai The Palm for families. It means a lot to us that you had such a positive experience and that you'd choose to stay with us again. We look forward to welcoming you back for another unforgettable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Philip, Thank you for your feedback! We appreciate your positive remarks about our hotel. We also value your constructive criticism regarding areas for improvement in catering to families.Regarding the loud music, we understand how this can be challenging for families with young children. We will review our entertainment schedule to ensure that quieter evenings are available, especially for families, while still maintaining a vibrant atmosphere for our adult guests.In terms of food options for children, we apologize for any inconvenience caused by the limitations within our half board package. We will certainly take your feedback into consideration and work on expanding our menu to include more child-friendly options that cater to diverse tastes and preferences.Your insights are invaluable to us as we continuously strive to enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we've made based on your feedback. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know.Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Leili, Thank you for taking the time to share your feedback about your recent stay at the W hotel. We sincerely apologize for any inconvenience and disappointment you experienced during your weekend stay.It's disheartening to hear that the ambiance of the hotel, particularly during the weekends, did not meet your expectations for a 5-star experience. We understand the importance of a tranquil and relaxing environment, and we regret that the club-like atmosphere affected your overall impression.We genuinely appreciate your detailed comments as they provide valuable insights for us to address and improve upon. Rest assured, we will share your concerns with our management team to ensure that necessary measures are taken to enhance the guest experience, especially during peak times.We understand that you may have been looking for a more serene and exclusive experience at a 5-star hotel, and we regret that we fell short of delivering that during the weekends. Your feedback is crucial to our ongoing efforts to provide the best possible service to our guests.We hope you would consider giving us another opportunity in the future to showcase the true essence of the W hotel experience. Once again, we appreciate your candid feedback, and we sincerely apologize for any inconvenience caused during your stay.Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Nada, Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Johan,Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Abduallah, Thank you for sharing your experience about your recent stay at W Dubai - The Palm. I regret to read that you faced several challenges during your time with us. I have reached out to you directly to discuss your feedback further. Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Samuelina, Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Eduardo,Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Harry, Thank you for sharing your experience about your recent stay at W Dubai - The Palm. I regret to read that you faced several challenges during your time with us. I have reached out to you directly to discuss your feedback further. Kind regards, Kashif ShimajiriDirector of Quality Assurance

Hello Tracy, Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Robert, Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Richard, Thank you so much for your fantastic review! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future visits even more enjoyable, please let us know.We look forward to welcoming you back and serving you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Samuel,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Chizoma Helen, Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Regards,Kashif ShimajiriDirector of Quality Assurance

Hello Hei Man, Thank you for sharing your experience about your recent stay at W Dubai - The Palm. I regret to read that you faced several challenges during your time with us. I have reached out to you directly to discuss your feedback further. Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello B,Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards, Kashif Shimajiri Director of Quality Assurance

Hello Kailin, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services and enhance the overall guest experience.We are sorry to hear that you found the building hallways too dark, and we understand the importance of feeling comfortable and secure during your stay. Your concerns have been noted, and we will certainly look into addressing the lighting in the hallways to create a more inviting atmosphere.Our aim is to ensure that every aspect of your stay is enjoyable, and we apologize for any discomfort caused by the dimly lit hallways. Please rest assured that we take your comments seriously, and your feedback will be shared with our team to implement necessary changes.If there's anything else you'd like to share or if you have specific suggestions on how we can improve, please feel free to let us know. We value your patronage and hope to have the opportunity to welcome you back for an even more positive experience in the future.Thank you again for bringing this to our attention.Best regards,Kashif Shimajiri Director of Quality Assurance

Hello dzelal, Thank you so much for sharing your experience at our hotel in Dubai! We are thrilled to hear that you had an incredible stay and that our establishment struck the perfect balance for you.It's wonderful to know that you found our hotel to be stylish and welcoming, and we truly appreciate your kind words about our exceptional staff. We take pride in providing outstanding service, and it's heartening to hear that our efforts made your stay memorable.We understand that our location, while excellent, is a bit away from downtown and major activities. However, we're glad to hear that the warm welcome and excellent service you received made the distance entirely worthwhile. Your feedback on the breakfast being a highlight is particularly gratifying, and we're delighted that you enjoyed that delightful part of your stay.We appreciate your honesty in mentioning that there are more luxurious and extravagant hotels, but we're pleased that you found our hotel to offer outstanding value for the overall experience. Your feedback is invaluable, and we look forward to welcoming you back whenever your travels bring you to Dubai.Safe travels!Kashif Shimajiri Director of Quality Assurance

Hello Antonius,Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Sam, Thank you for your positive review! We're delighted to hear that you had a great experience with us. We can't wait to welcome you back for another wonderful stay. If there's anything specific you'd like during your next visit, please feel free to let us know, and we'll be more than happy to assist you.Once again, thank you for choosing us, and we look forward to seeing you again soon!Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Caryn, Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Janice, Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that you enjoyed the modern flair of our establishment and found it to be beautiful. Achieving a 10/10 rating from you is truly an honor and a testament to our team's commitment to providing exceptional service.It warms our hearts to know that you found both the interior and exterior of the hotel to be clean and well-maintained. Our staff takes great pride in ensuring a welcoming and comfortable environment for all our guests, and we're delighted to hear that their friendliness and helpfulness left a positive impression on you.We understand the importance of convenient transportation options, and we're glad our team was able to assist you in obtaining taxis and other transportation services. Dubai is indeed a fantastic destination, and we can't wait to welcome you back to our hotel on your next visit. Your loyalty means the world to us, and we're committed to making your future stays just as amazing as this one.Once again, thank you for choosing to stay with us and for sharing your fantastic review. We look forward to the pleasure of hosting you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Charlotte, Thank you for sharing your experience about your recent stay at W Dubai - The Palm. I regret to read that you faced several challenges during your time with us. I have reached out to you directly to discuss your feedback further. Kind regards,

Hello Susanne, Thank you for your kind words! We're thrilled to hear that you had a lovely experience at W Dubai The Palm and enjoyed our excellent food, drinks, and service. Whether you're a couple seeking a romantic getaway or a family looking for a relaxing retreat, we're delighted to be the place where you can unwind and enjoy your time.If there's anything specific you'd like to experience during your next visit, please feel free to reach out. We look forward to welcoming you back for another wonderful stay. Safe travels, and we hope to see you again soon!Regards,Kashif ShimajiriDirector of Quality Assurance

Hello Alireza, Thank you for your fantastic feedback! We're delighted to hear that you had a great stay and appreciated our service and hotel. We also appreciate your valuable suggestions for improvement.We understand the importance of providing a variety of activities for children, and we'll certainly consider expanding our offerings to cater to our younger guests' needs and interests.Regarding the rooftop bar, we apologize for any inconvenience caused by the loud music, especially for guests staying in suites below. We'll take your feedback into account to ensure a more comfortable ambiance for all our guests.Your input is invaluable, and we're grateful for your suggestions. If there's anything else you'd like to share or if you have any other preferences for your future stays, please feel free to let us know. We hope to welcome you back for another enjoyable experience soon. Safe travels!Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Morris, Thank you for choosing to stay with us again after four years! We truly appreciate your loyalty and are thrilled to hear that you had an excellent experience. It's wonderful to know that you found our staff friendly, enjoyed the great room with an amazing view, and savored the good food.We're delighted that your stay was perfect, and we hope to continue exceeding your expectations in the future. If there's anything specific you'd like for your next visit or if you have any preferences, please feel free to let us know. We look forward to welcoming you back for another memorable stay. Safe travels!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Adam,Thank you for sharing your experience about your recent stay at W Dubai - The Palm. I regret to read that you faced several challenges during your time with us. I have reached out to you directly to discuss yourfeedback further. Kind regards,

Hello Russell, We're thrilled to hear that you had a great experience, and we can't wait to welcome you back! Thank you for choosing us, and we look forward to providing you with another wonderful stay in the future. Safe travels, and see you soon!Regards,Kashif Shimajiri Director of Quality Assurance

Hello Jennifer, Thank you for your fantastic feedback! We are beyond delighted to hear that W Dubai The Palm has become your most favorite vacation spot, and we're truly honored that you chose to return for your second stay. It's wonderful to know that our hotel has left a lasting impression on you.We are committed to providing exceptional experiences, and your kind words reaffirm our dedication to delivering the best possible service. We look forward to welcoming you back for your next visit. If there's anything specific you'd like to experience or if you have any special requests for your upcoming stay, please do not hesitate to let us know. Your satisfaction is our top priority, and we're here to ensure your stay is nothing short of perfect.Once again, thank you for your loyalty and for making W Dubai The Palm your preferred vacation destination. We can't wait to have you back and create more memorable moments together.Kind regard,Kashif ShimajiriDirector of Quality Assurance

Hello Van, Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif Shimajiri Director of Quality Assurance

Hello Wilfred, Thank you so much for your fantastic review and stunning picture! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Yazan, Thank you so much for your fantastic review! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future visits even more enjoyable, please let us know.We look forward to welcoming you back and serving you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Ioanna, Thank you for your kind words! We're thrilled to hear that you had an amazing experience at our hotel and that our staff's friendliness and helpfulness made a positive impact on your stay. We take great pride in providing exceptional service to our guests, and it's truly rewarding to know that our efforts are appreciated.If you have any specific feedback or if there's anything else you'd like to share about your stay, please feel free to reach out. We're always here to ensure your future visits are just as wonderful.We hope to have the pleasure of welcoming you back to our hotel in the near future. Thank you once again for your feedback and for choosing our hotel for your stay.Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Nestor,Thank you so much for taking the time to share your wonderful experience at the W Dubai The Palm with us! We are absolutely thrilled to hear that your stay was nothing short of amazing and that every aspect of your visit, from the venue and rooms to the amenities, met your expectations.We take great pride in our attentive staff, and it brings us immense joy to know that their friendly demeanor and attention to detail made your stay even more special. Birthdays are indeed significant occasions, and we are delighted to have been a part of your celebration. Setting up the balloons, cake, chocolates, and the heartfelt note was our way of expressing our appreciation for choosing to spend such a special day with us.Your kind words truly mean the world to us, and we are deeply grateful for your praise. We would be honored to welcome you back in the future and provide you with another exceptional stay. If there's anything specific you would like for your next visit, please do not hesitate to let us know.Once again, thank you for choosing the W Dubai The Palm, and we look forward to hosting you again soon!Kind regards,Kashif ShimajiriDirector of Quality Assurance

Hello Philipp, Thank you so much for your fantastic review! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If there's anything else we can do to make your future visits even more enjoyable, please let us know.We look forward to welcoming you back and serving you again soon!Kashif ShimajiriDirector of Quality Assurance

Hello Medhat, Thank you so much for your fantastic review! Your positive feedback means a lot to our team, and it motivates us to keep delivering exceptional service.We're grateful to have had the opportunity to serve you, and we can't wait to welcome you back for another wonderful stay. If there's anything else we can do to make your future visits even better, please don't hesitate to let us know.Once again, thank you for choosing us and for sharing your positive experience. We look forward to seeing you again soon!Kashif ShimajiriDirector of Quality Assurance