Interior

Opiniones de The Gate Hotel

1 out of 5
The Gate Hotel
81 Parnell St, Dublin, County Dublin

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 31 de 206 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 58 de 206 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 36 de 206 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 206 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 38 de 206 opiniones" "

6.8/10

Limpieza

7.6/10

Servicio y personal

6.0/10

Servicios

5.8/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo genial, buena conexión al aeropuerto con el bus 16 y 41, y del rio como 6min andando
Se hospedó 1 noche en marzo de 2024
Respuesta de Vanya, el 9 mar. 2024
Dear Daniel,Thank you for taking the time to review our property.We hope when you will visit Dublin next, we will be able to welcome you back.Kind regards, Vanya

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Poco recomendable
Lo único bueno del alojamiento es que estaba en el centro y la simpatía de su personal. Por lo demás, la entrada olía bastante peste, en el baño de la habitación había una cucaracha, la cama poco cómoda y nos dieron la habitación encima de un pub el cual hace mucho ruido hasta las tantas y no te deja dormir dado que las ventanas no están insonorizadas...
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vanya, el 9 dic. 2023
Dear Guest, Thank you for your review and thank you for choosing The Gate hotel. We deeply regret that we were unable to meet and exceed your expectations, as we strive to provide each and every guest with an unforgettable experience that meets the highest standards. Please know that this is not the norm, and we used your comments to look into the issues and correct them. Thank you again for your review and we apologize for the inconvenience imposed on yourself. Kind regards, Vanya

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 4 noches en agosto de 2023
Respuesta de Ana , el 9 ago. 2023
Thank you for taking the time to review our property. We hope to welcome you again in the future! Kind regards, Ana

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022
Respuesta de Ana , el 3 oct. 2022
Dear Guest,Thank you for taking the time to review our property. It would be an absolute pleasure to host you once more. Kind regards, Ana, Reception Team

8/10 Bueno

Michelle

Le gustó: Servicio y personal
Outdated and no elevator. Good for a night stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de Vanya, el 18 may. 2024
Dear Michelle,Thank you for taking the time to review our property.Thank you for your comment, we are taking on board to improve our service. We hope to welcome you again in the future.Kind regardsVanya

8/10 Bueno

Nina, Belconnen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location although the proximity to a bar might be noisy for some. I am very sensitive to sound but I didn’t have any Issa with the noise (maybe because it was the noise of people not music). The staff was very friendly and helpful. The bathroom was renovated and quite new.
Se hospedó 3 noches en mayo de 2024
Respuesta de Vanya, el 11 may. 2024
Dear Nina,Thank you for your lovely feedback of our property, I am delighted you enjoyed your stay. Thank you for the kind words about the staff, we always strive to do our best for our guests. We hope to welcome you back in the future. Kind regards, Vanya

6/10 Aceptable

Martin

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Ok
Se hospedó 1 noche en mayo de 2024
Respuesta de Vanya, el 11 may. 2024
Dear Martin,Thank you for taking the time to review our property. We are delighted you enjoyed your stay We hope to welcome you again in the future! Kind regards, Vanya

6/10 Aceptable

Sofia

Viaje en grupo
Le gustó: Servicios
Stayed her for St Patrick’s day and it was so expensive for a low quality hotel. Right above a club which was so loud and loud right next to an outdoor bar. Very noisy. The room was pretty big which was nice though.
Se hospedó 2 noches en marzo de 2024
Respuesta de Vanya, el 6 may. 2024
Dear Sofia, Thank you for reviewing our property. As we are located very central, noise from the heart of Dublin it’s something we can’t control. The prices we are charging are in conformity with the regulations of Failte Ireland, but Dublin can be quite expensive, especially if there are events going on in the city. We are currently undergoing a full refurbishment so we hope to exceed your expectations on your next visit.Kind regardsVanya

8/10 Bueno

Marilena

Viaje familiar
Le gustó: Servicio y personal
La struttura è un po’ scadente Stanze tenute abbastanza bene Un po’ rumoroso ma d’altronde ci sono parecchi pub nelle vicinanze Personale al ricevimento splendido, si sono turnate diverse persone ma tutte disponibili e accoglienti
Se hospedó 4 noches en abril de 2024
Respuesta de Vanya, el 4 may. 2024
Dear Marilena,Thank you for your lovely review of our property, I am delighted you enjoyed your stay. Thank you for the kind words about the staff, we always strive to do our best for our guests. We hope to welcome you back in the future. Kind regards, Vanya

8/10 Bueno

Christiane

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Based very central between the Gate and Abbey Theatres it has good transport links to the airport and other parts of Dublin via busses and Luas. The hotel has recently been refurbished and the staff a really lovely. One of the down side of being so central is that it can get noisy at night especially with a pub with a big sports screen out at the back.
Se hospedó 2 noches en abril de 2024
Respuesta de Vanya, el 4 may. 2024
Dear Christiane ,Thank you for your lovely review of our property, I am delighted you enjoyed your stay. Thank you for the kind words about the staff, we always strive to do our best for our guests. We hope to welcome you back in the future. Kind regards, Vanya

8/10 Bueno

Sifiso

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Vanya, el 26 mar. 2024
Dear Sifiso,Thank you for taking the time to review our property. We are delighted you enjoyed your stay We hope to welcome you again in the future! Kind regards, Vanya

10/10 Excelente

Precious Phoebe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Vanya, el 26 mar. 2024
Dear Precious, Thank you for taking the time to review our property. We are delighted you enjoyed your stay We hope to welcome you again in the future! Kind regardsVanya

8/10 Bueno

Tanis

Le gustó: Limpieza y condiciones de la propiedad
Everything was as expected except there is no control over the heat. Was very stuffy.
Se hospedó 4 noches en marzo de 2024
Respuesta de Vanya, el 26 mar. 2024
Dear Tanis,Thank you for taking the time to review our property. We are delighted you enjoyed your stay. Regarding the heat, if this had been mentioned at time our 24 hours reception team, could of help you to turn off the heat. We hope to welcome you again in the future! Kind regardsVanya

2/10 Terrible

Molly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Vanya, el 19 mar. 2024
Dear Molly,Thank you for taking the time to review our property. We hope to welcome you again in the future! Kind regards, Vanya

6/10 Aceptable

Stephen

Le gustó: Servicio y personal y condiciones de la propiedad
Room really warm clearly old bed was extremely hard and uncomfortable the room was never hoovered while i stayed
Se hospedó 9 noches en enero de 2024
Respuesta de Vanya, el 13 feb. 2024
Dear Stephen, Thank you for taking the time aside to write a review regarding your recent stay here at The Gate Hotel. We promise our guests an excellent experience, and we will use your comments to ensure that we are continually working to achieve that ideal. We hope that as the days, weeks and months pass by, you will consider choosing The Gate Hotel as your hotel choice in Dublin City whenever you return. It would be an absolute pleasure to host you once more. Kind regards, Vanya

8/10 Bueno

Abdirazak Dahir

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Vanya, el 3 feb. 2024
Dear Abdirazak,Thank you for taking the time to review our property. We are delighted you enjoyed your stay We hope to welcome you again in the future! Kind regards, Vanya

10/10 Excelente

Lee

Se hospedó 1 noche en diciembre de 2023
Respuesta de Vanya, el 3 feb. 2024
Dear Lee,Thank you for taking the time to review our property. We are delighted you enjoyed your stay We hope to welcome you again in the future! Kind regards, Vanya

2/10 Terrible

Sean

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Vanya, el 9 dic. 2023
Dear Sean,Thank you for taking the time to review our property.We are taking on board to improve our service. We hope to welcome you again in the future Kind regards, Vanya

8/10 Bueno

Ronald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peaceful
Se hospedó 1 noche en noviembre de 2023
Respuesta de Vanya, el 6 dic. 2023
Dear Ronald, Thank you for your review. I'm delighted you enjoyed your stay. We hope to welcome you back again! Have a nice day!Kind regardsVanya

8/10 Bueno

Justine Marion

Viaje en grupo
Le gustó: Servicio y personal y servicios
Die Unterkunft ist sehr zentral, man erreicht vieles zu Fuss. ÖV-Möglichkeiten direkt beim Hotel. Das Personal ist freundlich und hilfsbereit. Die Hotelzimmer sind leider etwas hellhörig und die Bar neben an ist sehr laut. Für 6Tage aber völlig in Ordnung.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Vanya, el 6 dic. 2023
Dear Justine, Thank you for your feedback. Your kind words about the staff are much appreciated, we always strive to do our best for our guests. I'm happy to read you like our location. I'm sorry you had an issue with a noise, but as we are located so centrally the noise is sometimes inevitable and out of our control. We do hope to welcome you back in the future. Have a nice day!Kind regardsVanya

10/10 Excelente

Jemma

Se hospedó 1 noche en noviembre de 2023
Respuesta de Vanya, el 22 nov. 2023
Dear Jemma,Thank you for taking the time to review our property. We are delighted you enjoyed your stay We hope to welcome you again in the future! Kind regardsVanya

8/10 Bueno

Chloe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I don’t understand a lot of the reviews on this place. The hotel was quite nice and in a good area. Everything was easily accessible and close by. The bed was super comfortable and cosy, warm too. The bathroom was quite modern and the shower was amazing. The only downfall is that there is a pub/nightclub right underneath, this was fine to sleep to as a lot of the noise was kept to a minimum however, people outside shouting, screaming and singing until 3-4am is not ideal. This cannot be helped by the hotel but I didn’t see it stated anywhere when booking, and was surprised by it when we arrived. We did have the window open as it was quite hot overnight so it may not have been as bad with it closed and if you’re a heavy sleeper then you will be fine also. Other than this the stay was great, the hotel staff are lovely and very accommodating too.
Se hospedó 3 noches en octubre de 2023
Respuesta de Janelle, el 18 oct. 2023
Dear guest,Thank you for taking the time to leave this feedback regarding your recent stay. We are very appreciative of both positive and constructive feedback as we are always striving to improve our property and services.We are glad to hear that you found the location to be convenient for all of your plans sightseeing in the city.I am sorry to hear that you found the night to be a little noisy. While we are fortunate to have such a convenient central location, there are oftentimes city noises that are out of our control. Had this been mentioned at the time, our 24 hour reception team may have been able to assign a rear facing room depending on our availability, and in any case could have supplied you and your guests with earplugs for a bit more peace and quiet. Next time, if a preference is given in your booking for a quieter room, we can assign you straight away to a rear facing bedroom.It was our absolute pleasure looking after you this time, we do hope to get the opportunity to welcome you back to us again soon with these factors considered. Kind Regards,Front Office

8/10 Bueno

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Vanya, el 2 oct. 2023
Dear MarcThank you for taking the time to review our property.We hope when you will visit Dublin next, we will be able to welcome you back.Kind regards, Vanya

2/10 Terrible

justin carl, Nuevo vallarta

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
There is a bar on both sides of hotel and the noise is horrible loud music till 2:30am
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanya, el 2 oct. 2023
Dear Carl ,Thank you for your review. I'm sorry you had an issue with a noise, but as we are located so centrally the noise is sometimes inevitable and out of our control. If you should visit Dublin again, we would be delighted to welcome you back. Kind regards Vanya

2/10 Terrible

Judy

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I would not recommend this hotel.
Definitely the low point of UK and Ireland trip. The pictures do not depict the condition of the hotel or the rooms. This was the most expensive room that we had paid for...with the lowest quality. The picture reflects cute beds and wallpaper in the room, but the rest of the room was in poor condition. Only one of the beds was comfortable and the other two were in such bad shape that I felt sorry for the ones that had to sleep there. The carpet was of poor quality and I felt I needed to wear my shoes. We actually had a stuffed leather chair with no legs against one of the walls and a dirty coffee cup on the desk. The room was hot and stuffy and the noise from the dance club next door and the street was horrendous. I would not recommend this hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vanya, el 26 sept. 2023
Dear Judy Thank you for taking a time in reviewing our property. We are constantly striving to improve the service for our guests so it is your perspective which is essential. I'm very disappointed to read your review about the hotel in general and I regret not being informed about them, as you were informed at check in, reception is open 24 hours and we would have absolutely rectified them for you. The prices we are charging are in conformity with the regulations of Failte Ireland, but Dublin can be quite expensive, especially if there are events going on in the city. Regarding the photos posted on Expedia.com I would like to inform you that all of them reflect the reality of our rooms and surrounding area. However due the differing nature of our accommodation, images displayed are meant as a representative sample only. We have passed on your comments on the cleanliness and faults of the room to our housekeeping and maintenance teams at the hotel so corrective action can be taken and so we can identify ways to continually improve our service. We always want our guests to have a lovely and relaxing time and it is our policy to ensure that we exceed our guests’ expectations. Sadly, we were unable to do the same for you. I hope next time when you come to Dublin you will give us the opportunity to show you our improvements. It will be a great pleasure to accommodate you again. Have a nice day! Kind regards Vanya

2/10 Terrible

Ganesh

No le gustó: Limpieza, servicios, condiciones de la propiedad
Pictures are misleading. The rooms are extremely small. Couldn't fit two checked in bags in the room
Se hospedó 7 noches en septiembre de 2023
Respuesta de Vanya, el 4 nov. 2023
Dear Ganesh,Thank you for your review. It is disappointing to learn that you did not fully enjoy your stay. All our rooms meet and in some cases exceed the minimum floor area for registration and current classification with Irish Hotels Federation. Regarding the photos I would like to inform you that all of them reflect the reality of our rooms and surrounding area. However due the differing nature of our accommodation, images displayed are meant as a representative sample only. I hope this won't stop you from booking with us again and let us rectify this poor first impression. Have a lovely day!Kind regardsVanya

8/10 Bueno

Yimin

Se hospedó 3 noches en septiembre de 2023
Respuesta de Vanya, el 26 sept. 2023
Dear GuestThank you for taking the time to review our property.We hope when you will visit Dublin next, we will be able to welcome you back.Kind regards, Vanya

2/10 Terrible

Jorgen

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bad. No water in the shower. Not very accomodating people. Stay clear!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Vanya, el 26 sept. 2023
Dear GuestThank you for taking the time to review our property.Thank you for your comment, we are taking on board to improve our service. We hope to welcome you again in the future Kind regards, Vanya

6/10 Aceptable

Gerald

Viaje de negocios
Le gustó: Servicio y personal
For one night and no longer sufficient.
Se hospedó 1 noche en agosto de 2023
Respuesta de Vanya, el 7 sept. 2023
Dear Gerald,Thank you for taking the time to review our property.Thank you for your comment, we are taking on board to improve our service. We hope to welcome you again in the future Kind regardsVanya

2/10 Terrible

Patrick, Austin

Se hospedó 4 noches en septiembre de 2023
Respuesta de Vanya, el 26 sept. 2023
Dear GuestThank you for taking the time to review our property.We hope when you will visit Dublin next, we will be able to welcome you back.Kind regards, Vanya

2/10 Terrible

David

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awful experience! There is no elevator. Reception is up a steep flight of stairs. All rooms are up more stairs. Receptionist told us not to drink the water in the bathroom! Whole ground floor is a late night bar/club which was VERY noisy until 3:30 am. Area around hotel appears unsafe. Do not recommend this hotel, not even for one night stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Vanya, el 5 sept. 2023
Dear David, Thank you for your review! We deeply regret that we were unable to meet and exceed your expectations, as we strive to provide each and every guest with an unforgettable experience that meets the highest standards. Please know that this is not the norm, and we used your comments to look into the issues and correct them. Thank you again for your review and we apologize for the inconvenience imposed on yourself. Kind regardsVanya

8/10 Bueno

Bent Roy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Gate Hotel
Small hotell, nice personnel. Clean and nice rooms even though the hotel looks somewhat worn down. Not far from the city center, just a 10 min walk. A little noisy outside at night but was still able to sleep.
Se hospedó 2 noches en agosto de 2023
Respuesta de Ana , el 30 ago. 2023
Dear Bent Roy,Thank you for your lovely review. We are delighted you enjoyed your stay. Thank you for your comment, we are taking on board to improve our service. We hope we have the pleasure of welcoming you back to us again in the future.Kind Regards,AnaReception team

4/10 Malo

Elena

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sporco
La pulizia è stata la nota pessima di un vecchio hotel sito in posizione strepitosa. Moquette sporca. Dopo 4 giorni rimaneva in doccia il saponino degli ospiti precedenti, anche se avevamo avvisato la reception.
Se hospedó 4 noches en agosto de 2023
Respuesta de Vanya, el 24 ago. 2023
Dear Sporco, Thank you for your review. We have raised the issue regarding the cleanness with our house keeping team so that we can use this to improve upon our standards. I hope to welcome you again in the future. Kind regardsVanya

6/10 Aceptable

CEDRIC

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Good location with close proximity to the downtown tourist sites. Property is quite dated though and run down. On the positive the room was extremely spacious. The noise from the bar till the early hours can be very disturbing on the lower floors and the property does not have an elevator. Staff are very friendly.
Se hospedó 4 noches en agosto de 2023
Respuesta de Ana , el 15 ago. 2023
Dear Cedric,Thank you for taking the time to review your recent stay with us here in The Gate Hotel. Thank you for the kind words about the staff, we always strive to do our best for our guests. I am delighted to hear that you are satisfied with our location, it is one of the main features of our hotel. I am sorry to hear that you found the night to be a little noisy. While we are fortunate to have such a convenient central location, there are oftentimes city noises that are out of our control. We are taking on board to improve our service. We hope to welcome you back again.Kind Regards,AnaReception Team

4/10 Malo

William

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Personnel serviable et sympathique, hôtel vieillot très bien situé pour visiter Dublin mais très bruyant au dessus d'un bar musical où les clients finissent la soirée dans la rue à 3h du matin, difficile sur plusieurs nuits.
Se hospedó 4 noches en agosto de 2023
Respuesta de Vanya, el 10 ago. 2023
Dear William, Many thanks for taking the time to post your review following your recent stay with us. Thank you for your kind words regarding the staff. We always strive to do our best for our guests.I am pleased you liked our location as we do pride ourselves on being able to offer this key feature to our guests. Sorry you had an issue with the noise, but as we are located so centrally the noise is sometime out of our control. We hope to see you back at The Gate Hotel, it would be a pleasure to host you again! Kind RegardsVanya

8/10 Bueno

Tzu Rou

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Reasonable price located in city center
If you are looking for night life, there are 3 bars just downstairs has a joint beer garden, it's not too loud for us. As for the accommodate part, it's a building without elevator, so if you have luggage you will need to carry it yourself or ask the staff to help. And the stairs is a bit tilt. Other than that, this is a quite nice place, as it's close to Spire, and has fan, radiator inside the room, the room is spacious for us, lighting is really good as well.
Se hospedó 2 noches en julio de 2023
Respuesta de Ana , el 9 ago. 2023
Dear Tzu Rou,Thank you for taking the time to review our property. We promise our guests a singular experience, and we will use your comments to ensure that we are continually working to achieve that ideal. Thank you again for your review and we would be honored if you would stay with us again in the future. We hope on your next visit to Dublin you will choose us as your host again! Have a lovely day! Kind regards, Ana, Reception Team

4/10 Malo

Karen

Viaje en grupo, Viaje en pareja
No le gustó: Servicios
The hotel was well situated for Dublin tourists. Close to the River Liffey, shops, restaurants and the Temple Bar. The bed was lumpy, and no services. There appeared to be an elevator but it didn’t work. Fortunately our rooms were on the first floor so we only had to carry our bags that far. The major problem was a large nightclub below us. Maybe on the the upper floors you’d have some peace, but our Friday and Saturday stays reverberated with hard rock music well into the morning hours. The streets are also rowdy and noisy.
Se hospedó 2 noches en julio de 2023
Respuesta de Vanya, el 31 jul. 2023
Dear Karen, Thank you for taking the time to review our property. We deeply regret that we were unable to meet and exceed your expectations, as we strive to provide each and every guest with an unforgettable experience that meets the highest standards. Please know that this is not the norm, and we used your comments to look into the issues and correct them. Thank you again for your review and we apologize for the inconvenience imposed on yourself.Kind regards Vanya

8/10 Bueno

Johanne Franziska

Se hospedó 4 noches en julio de 2023
Respuesta de Vanya, el 25 jul. 2023
Dear Johanne, Thank you for your review. I hope you enjoyed your stay. We hope to welcome you back again.RegardsVanya

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overrated!
The staff was not friendly at all. The room was very disappointing. Hotels.com rating of 6+ is quite a stretch. Should be more like a 3. We left after 1 hour & found another place.
Se hospedó 1 noche en julio de 2023
Respuesta de Ana, el 16 jul. 2023
Dear Guest,Thank you for taking the time aside to write a review regarding your recent stay here at The Gate Hotel. We will use your comments to ensure that we are continually working to achieve that ideal. We deeply regret that we were unable to meet and exceed your expectations, as we strive to provide each and every guest with an unforgettable experience that meets the highest standards. Please know that this is not the norm, and we used your comments to look into the issues and correct them. We do hope on another occasion we can provide you with the stay you deserve.Kind Regards, Ana, Reception Team

4/10 Malo

Tyler

No le gustó: Limpieza y condiciones de la propiedad
The hotel itself is hot, noisy and expensive. If any other hotel is available in Dublin, you should book that one first. The desk staff are nice, but there's not much they can do to sprinkle glitter on this turd.
Se hospedó 1 noche en junio de 2023
Respuesta de Ana , el 4 jul. 2023
Dear Tyler,Thank you for choosing us and for sharing your review.It is disappointing to learn that you did not fully enjoy your stay. We always want our guests to have a lovely and relaxing time and it is our policy to ensure that we exceed our guests’ expectations. Sadly, we were unable to do the same for you. We hope you will decide to give us the opportunity to welcome you soon again and prove that your unsatisfactory stay was an exception!Kind Regards, Ana, Reception Team

6/10 Aceptable

David Francis

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de Vanya, el 25 jun. 2023
Dear David,Thank you for taking the time to review our property.We hope when you will visit Dublin next, we will be able to welcome you back.RegardsVanya

8/10 Bueno

Miroslav

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was standing there
Se hospedó 2 noches en junio de 2023
Respuesta de Vanya, el 25 jun. 2023
Dear MiroslavThank you for taking the time to review our property.We hope when you will visit Dublin next, we will be able to welcome you back.RegardsVanya

10/10 Excelente

Shannon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel and very friendly staff
For a 1 star hotel we were happily surprised by our stay. Our room was very spacious and the bathroom was pretty large. The staff was extremely kind and helpful. The only downsides were the beds were a little uncomfortable and it was very hot in our room on the second floor, but we were also visiting during a particularly warm week, so I expect if we were to stay again the temperature would not have been a problem
Se hospedó 3 noches en mayo de 2023
Respuesta de Ana , el 13 jun. 2023
Dear Shannon,Thank you for your lovely review of our property, we are delighted you enjoyed your stay.Thank you for the kind words about the staff, we always strive to do our best for our guests. We apologize for the issue you had with the beds and the heating, we have already informed maintenance team and they fixed it. The constructive feedback is always welcomed as that gives us the opportunity to take it into consideration and to improve it.We hope to welcome you back in the future. Kind regards, Ana, Reception Team

2/10 Terrible

Angelica

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
This property does not have the quality shown in the pictures. The hotel was dirty, hot and really noisy. There was a night club right next to it which made the noise unbearable. The sound carried into the room even with the windows closed. Unfortunately, it was extremely hot so we needed the windows open. There were two fans in the room, but neither worked properly.
Se hospedó 1 noche en junio de 2023
Respuesta de Ana , el 13 jun. 2023
Dear Angelica,Thank you for your review! I'm very disappointed we didn't meet your expectations regarding your stay. We value both positive and negative comments as they give us directions for improvements. We are constantly striving to improve the service for our guests so it is your perspective which is essential. Thank you for your comment, we are taking on board to improve our service. We hope to welcome you again in the future. Kind Regards, Ana, Reception Team

10/10 Excelente

Ann

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel is very convenient to O’Connell area of Dublin as well as a short walk to Dublin Castle and Trinity College. Hotel itself was clean and rooms were comfortable with beds for 4 people. Larger room overlooking the street. The street around the hotel was noisy and dirty. Staff were pleasant. Would stay here again.
Se hospedó 1 noche en mayo de 2023
Respuesta de Vanya, el 11 jun. 2023
Dear Ann,Thank you for taking the time to review our property. I'm happy you enjoyed your stay. Your kind words are much appreciated, we always strive to do our best for our guests. I'm glad to hear that you found the bed comfortable. We hope to welcome you back again. RegardsVanya

6/10 Aceptable

Matt

No le gustó: Condiciones de la propiedad
Good location and cheap
Se hospedó 2 noches en mayo de 2023
Respuesta de Ana , el 3 jun. 2023
Dear Matt,Thank you for taking the time to review our property. We are delighted you enjoyed your stay We hope to welcome you again in the future! Kind regards, Ana, Reception Team

4/10 Malo

Amanda

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Not great. Staff was nice and helpful. Room was kinda gross, shower was a sad trickle. The bathroom smelled horribly of urine and there was mold on the ceiling. Can't open windows to let in air because there is a club next door and the patrons are noisy on the street. No fault of the hotel but maybe fans should be provided.
Se hospedó 1 noche en mayo de 2023
Respuesta de Vanya, el 1 jun. 2023
Dear Amanda, Thank you for your feedback. It is disappointing to learn that you did not fully enjoy your stay. We always want our guests to have a lovely and relaxing time and it is our policy to ensure that we exceed our guests’ expectations. Sadly, we were unable to do the same for you. I do hope that we can welcome you back again in the future, and I hope that next time we can leave a much better impression. Regards Vanya

2/10 Terrible

mike

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2023
Respuesta de Vanya, el 23 may. 2023
Dear Guest,Thank you for taking the time to review our property.We are taking on board to improve our service. We hope to welcome you again in the future. Kind regards, Vanya

6/10 Aceptable

Paul

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Staff was very helpful and friendly. Good location. Very noisy ( huge loud bar right outside window).
Se hospedó 2 noches en mayo de 2023
Respuesta de Ana , el 19 may. 2023
Dear Paul,Thank you for taking the time to review our property. Thank you for the kind words about the staff, we always strive to do our best for our guests. I'm happy to read you found our location ideal for your needs. While we are fortunate to have such a convenient central location, there are sometimes city noises that are out of our control. Thank you again for your review and we apologize for the inconvenience imposed on yourself.Kind regards, Ana, Reception Team

2/10 Terrible

Emmanuel

Se hospedó 1 noche en mayo de 2023
Respuesta de Ana, el 19 may. 2023
Dear Emmanuel,Thank you for taking the time to review our property.We hope when you will visit Dublin next, we will be able to welcome you back.Kind regards, Ana, Reception Team