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Opiniones de Pinewoods Resort

3 out of 5
Pinewoods Resort
1460 E Duck Creek Ridge Road, Duck Creek Village, UT

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 113 de 319 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 110 de 319 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 319 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 319 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 319 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

7.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2022
Respuesta de Jenni, General Manager, el 31 may. 2022
Thank you for the rating, Ana. We hope you had a wonderful stay! :)

6/10 Aceptable

Juan

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
El cuarto estaba muy sucio con muchos pelos de perro en la alfombra y no había señal en la tv
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Sandra

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020
Respuesta de Resort Manager, el 23 jun. 2020
Thank you the high ratings! We look forward to your return visit.

2/10 Terrible

Suzan

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Abandoned
Owner was having a baby so lobby and restaurant were closed. Check in info was in an envelope by the door. After a 10 hour drive and no nearby restaurants thank God I had a couple cans of soup to heat up in the microwave. Our room was called the "Ice Cave" fitting since it was so cold! Room was so small it was claustrophobic. Congrats on the baby, but have back up to run the hotel please.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place in a cute village. We had problems with our door code at check in but the owners responded quickly and it was fixed. We didn't have time to explore the facilities, but the property was cute. The only improvement would be the bed. We liked the mattress itself, but it was sloped down at the head. We would stay here again.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Ridge

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a fun time. If you like rustic, this resort is for you. The pool was well maintained. They have a game room. Equipment is dared, but the kids still had fun. We also played basketball. Separate bathroom/shower facilities are state of the art.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Marilyn

Viaje en pareja
Le gustó: Limpieza
Duck Creek is best described as primitive. We didn’t have much in the way of service - except a delivery of bedding for the cot when we called the listed phone number. The room was fine.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Fanny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Chambre grande et propre, conforme. Frigo dans la chambre appréciable. Restaurant uniquement du jeudi au dimanche… nous sommes donc allés manger dans un vrai « dîner » Américain à moins de 5 minutes en voiture, typique et très bon rapport qualité prix !! : « Aunt Sue’s »
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wedding trip
We loved our stay. We will be staying again.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza y servicio y personal
Very clean. Staff very polite and helpful
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

Luke

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely people
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Ronald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de Jestina Bennett, el 7 may. 2023
Thank you Ron!! We appreciate you!!

4/10 Malo

Michael, New Rockford

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
We arrived and no one was in office, had to call their number, no one answered. They did call back, were instructed to grab envelope at office in a box outside with instructions how to find and access our room. The parking lot was a muddy mess, no decent parking. We cut our losses and moved on. There was no place open to eat at 5 pm. Drove 40 minutes to find something to eat.
Se hospedó 1 noche en abril de 2023
Respuesta de Jestina Bennett, el 7 may. 2023
Hi Michael, we do apologize you weren't happy with our mountain mud. April and May are Duck Creeks muddiest months of the year due to the beautiful snow melt. We do our best to keep our parking lots accessible for our lovely guests. Our Grille is open Thurs-Sun 5pm-8pm, we do apologize you caught us on our day off from the Grille.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
AVOID AT ALL COSTS!
AVOID! AVOID! AVOID! We arrived during operating hours and it was closed! Front desk office was closed and my family could not gain access to our room. We could not reach anyone by phone as no one picked up our calls. We contacted hotels.com and waited in our car while they also tried to contact the property. They were disconnected multiple times as well. Someone finally got back in touch with us and said our reservation was missed or overlooked, but that if we could wait, someone would come back out to get us to our room. On top of this, the roads to get into the property were packed with snow and our car was slipping and got stuck on the thick layer of snow and ice. Again, no one was there to assist and there should have been a warning about booking at any time there's a possibility of snow. You WILL get stuck if you're not driving 4WD. The person we spoke with from the property agreed to refund us because at this point it was getting dark and we were scared we'd be stuck in our car in the snow. It has been over a week and we still haven't received the refund. I cannot emphasize enough what a horrible and nerve-wracking experience this was, being up in the mountains as it got darker and darker, having no one answer our calls, and our wheels spinning in at least 4 inches of packed snow with our young children in the car.
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Tim

Se hospedó 1 noche en abril de 2023
Respuesta de Jestina Bennett, el 7 may. 2023
Thanks Tim!! We appreciate the love!!

10/10 Excelente

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Absolutely wonderful!
When I booked the trip, the intention was to show the kids snow. Not only did the weather not disappoint, but the Pinewoods was the BEST choice we made. The owner, Lee was beyond wonderful. The food and service in the restaurant were 5 🌟 s. If you are looking for a place to stay in Duck Creek look no further than the Pinewoods.
Se hospedó 2 noches en enero de 2023

8/10 Bueno

John F Gardetto My Townhouse is in Sylmar. I am interested in an awning for my patio .Call or text me anytime.

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
It was sanctuary as it is isolated from the everyday chaos that we challenge . Has all the needs and wants we crave including a restaurant grill beer and wine. Comphy bed , coffee in room , heated pool . Escape here !
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

John

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The get away I was looking for.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Mel, el 1 oct. 2022
We're glad you enjoyed your stay! Thank you for coming up to this beautiful place to stay with us, the Pinewoods Resort family! -Mel at Pinewoods Resort

6/10 Aceptable

Colton

Le gustó: Limpieza
It sure what to think
We didn’t really know what to expect and we left with the same impression. The area was beautiful, but unfortunately they were completely reconstructing the roadway into the resort. We arrived at 8pm to check in and found that we must have been “after hours”. We did get a check in instruction sheet that was left for us in the lobby and accessing the room was easy. We thought the office was open until 10. The room was comfortable…somewhat dated, but comfortable. The WI-FI was terrible, even with multiple access points. We were rained in so we tried the Direct TV - almost none of the channels were available to watch. We were excited that the game room had air hockey, ping pong and foosball, but they were no ping pong balls or foosballs and the air hockey table didn’t work well at all. We were able to enjoy the pool and hot tub the first night and it was great. Overall, we didn’t pay much for the room so this is a “you get what you pay for” scenario. We completely understand that we hit the renovation/off-season, but the combination of construction, no Wi-Fi, no TV and the lack of people at the front desk made this a very strange experience.
Se hospedó 2 noches en septiembre de 2022

4/10 Malo

William

Le gustó: Limpieza
No le gustó: Servicio y personal
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Shelley

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great experience. The kids loved the pool. The area was beautiful.
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Cynthia

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2022

8/10 Bueno

Tom

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good and fit my solo needs.
Rustic but adequate. Front desk has limited hours so could not communicate easily. There were some things left in a dresser drawer from prior traveler. Shower could use a shelf to set soap, ect. on. Bed was comfortable.
Se hospedó 2 noches en agosto de 2022

10/10 Excelente

Melanie

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was very comfortable. Pet friendly so that’s a bonus for me. If you have kids there are a bunch of things for them to do. The restaurant is a quick walk from the cabin or room and the food was fantastic. I will be returning!
Se hospedó 2 noches en agosto de 2022

8/10 Bueno

Ann

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peaceful, comfortable room. My only problem was cooling the room down after a hot day. The fan they provided helped. Ideally I might have opened the windows for cross ventilation, but I couldn’t pull/push hard enough.
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Angela

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Decoration is a little older but cozy and our room was really clean and seemed well maintained. We had one of the suites which was roomy for our family of four. Staff at both the hotel and restaurant was friendly and helpful. The surrounding area was really pretty and nice for a walk. Wish we had more time to spend there and explore.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pie was great! The staff was extremely friendly and helpful. It was beautiful.
Se hospedó 1 noche en junio de 2022
Respuesta de Jenni, General Manager , el 28 jun. 2022
We’re so happy that you enjoyed your stay, Rebecca! Come back soon! 😃

4/10 Malo

Francisco

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
It was disappointing due to the lack of parking. I had to park on the main road because everyone had too many cars there. Also my truck got hit and they have no cameras around the building so nothing could be done/ identified. Overall the room was great until i got locked out because they said their computer malfunctioned. Luckily it was during the day and not at night when the office closes.
Se hospedó 3 noches en junio de 2022
Respuesta de Jenni, General Manager, el 25 jun. 2022
We are deeply saddened that your vehicle was hit. We have cameras scattered throughout the property, but none that were able to catch the accident on the road. We hope that you were able to enjoy the rest of your stay at the resort.

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice friendly place. Loved the big room with ceiling fan. Nice and roomy and comfortable. Has fridge, microwave in a forest environment. Older places so sound travels.
Se hospedó 1 noche en junio de 2022
Respuesta de Jenni, General Manager, el 11 jun. 2022
Thanks, Lori! We enjoyed having you as our guest and hope to see you back in one of our remodeled rooms. :)

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quiet and relaxing
Greeted by a warm and friendly host, who even walked over to make sure guests were comfortable. Room was tiny, but very clean and nicely decorated. The quiet porch with the wind blowing thru the pines was the best part.
Se hospedó 1 noche en junio de 2022
Respuesta de Jenni, General Manager, el 10 jun. 2022
Thank you for the feedback. We're happy you had a quiet and relaxing stay! :)

10/10 Excelente

Tina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved our large room with two queen beds and the generously sized shower in the bathroom. Everything was very clean and it was a great place to relax.
Se hospedó 1 noche en junio de 2022
Respuesta de Jenni, General Manager, el 9 jun. 2022
Thank you, Tina! We are happy that you enjoyed a relaxing experience. :)

10/10 Excelente

Cristina

Viaje familiar
Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
super friendly staffs.
Se hospedó 2 noches en mayo de 2022
Respuesta de Jenni, General Manager, el 9 jun. 2022
Thank you, Christina! We hope you enjoyed your stay. :)

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay. Very nice
Se hospedó 1 noche en mayo de 2022
Respuesta de Jenni, General Manager, el 11 jun. 2022
Thank you, Brian! We love that you had a great stay. :)

10/10 Excelente

Josiah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family stayed here while traveling across Utah. This was a beautiful resort. Our room was clean. We enjoyed the swimming pool and game room. We slept well in the comfortable beds. I enjoyed the pine trees.
Se hospedó 1 noche en mayo de 2022
Respuesta de Jenni, General Manager, el 11 jun. 2022
Thank you, Josiah! We are so happy that your family had a wonderful stay. :)

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2022
Respuesta de Jenni, General Manager, el 23 may. 2022
Thank you, Matthew! We think you're a "10 out of a 10" too!

10/10 Excelente

Shawn

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Sergey, Las Vegas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2022

6/10 Aceptable

Phillip

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The area was awesome. Fresh air and clean The property is under new management and the restaurant was not open and no facilities close Will be awesome when fully open
Se hospedó 1 noche en mayo de 2022
Respuesta de Jenni, el 4 may. 2022
We sure enjoyed having you as our guest, Phillip. It would be wonderful if the surrounding businesses were open year 'round, but this entire park area is seasonal. We are happy to announce that Aunt Sue's Too, our on-site restaurant, will open Friday, May 6th and will remain open each day 9:00 am - 9:00 pm throughout the year. We hope to see you back at Pinewoods Resort! :)

10/10 Excelente

Mark

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Highly recommended.
Se hospedó 1 noche en abril de 2022
Respuesta de Jenni, General Manager, el 1 may. 2022
Thanks, Mark! It was delightful to have you as our guest and we hope to see you back here at Pinewoods Resort. :)

10/10 Excelente

jonathan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great find!
Se hospedó 1 noche en abril de 2022
Respuesta de Jenni, el 29 abr. 2022
Thanks, Jonathan! We are so happy that you stayed with us! :)

10/10 Excelente

Matthew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Seven of us (4 adults and 3 teenage children) spent 5 nights at Pinewoods Resort in mid-April 2022, in one of the Zion Lodge cabins. The location was ideal for us as it is situated about half-way between Bryce Canyon and Zion National Parks (takes just over an hour to get to either). Although the decor was older, the cabin was spotlessly clean with plenty of space for us all, and very easy to keep warm (even though there were piles of snow on the ground outside for our whole visit). Good kitchen and fridge with freezer. There aren't too many restaurants or supermarkets nearby, but Aunt Sue's Chalet was very good for an early dinner (it closes quite early) and the Country Store in Duck Creek Village has groceries. Larger supermarkets can be visited on the way back from Bryce/Zion if necessary. Very close to our cabin on the resort was a laundry (actually on the ground floor of our building), and an indoor heated swimming pool and hot tub which we used 4/5 evenings. The staff were very friendly and helpful. Would definitely stay there again.
Se hospedó 5 noches en abril de 2022
Respuesta de Jenni, el 29 abr. 2022
Thank you for a wonderful review, Matthew! We are happy that you enjoyed our cabin and that you were able to enjoy some of the most spectacular sites on the planet! We hope to see you again. :)

10/10 Excelente

Xiaonan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We like it
Se hospedó 1 noche en abril de 2022
Respuesta de Jenni, el 29 abr. 2022
Thank you, Xiaonan! :)

10/10 Excelente

Dewayne

Viaje familiar
Le gustó: Limpieza y servicio y personal
Great property.
Se hospedó 1 noche en abril de 2022
Respuesta de Jenni, el 29 abr. 2022
Thanks, Dewayne! We appreciate having you as our guests and hope to see you back. :)

8/10 Bueno

Bryan

Se hospedó 4 noches en abril de 2022

10/10 Excelente

Shehan

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Charles, Troy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great amenities and bed quality in room. On my list to go back.
Se hospedó 1 noche en abril de 2022
Respuesta de Jenni, el 29 abr. 2022
Wonderful! We hope to see you see back! :)

10/10 Excelente

Andrea

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Other then the altitude sickness my stay was great!
Se hospedó 2 noches en abril de 2022
Respuesta de Jenni, el 29 abr. 2022
Thank you, Andrea! I'm so sorry to hear of your altitude sickness. I hope the great beauty of the Dixie National Forest helped to provide some comfort. :)

8/10 Bueno

Jimmy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hard to find the building after dark.
Se hospedó 1 noche en abril de 2022
Respuesta de Jenni, el 29 abr. 2022
We agree! We are installing lighting throughout the property and will have new signage very soon. :)