Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 412 de 1000 opiniones" "
10 - Excelente
412
Puntuación de 8, es decir, Bueno. Basada en 391 de 1000 opiniones" "
8 - Bueno
391
Puntuación de 6, es decir, Aceptable. Basada en 125 de 1000 opiniones" "
6 - Aceptable
125
Puntuación de 4, es decir, Malo. Basada en 47 de 1000 opiniones" "
4 - Malo
47
Puntuación de 2, es decir, Terrible. Basada en 25 de 1000 opiniones" "
2 - Terrible
25
8.4/10
Limpieza
8.8/10
Servicio y personal
8.0/10
Servicios
7.6/10
Condiciones de la propiedad
8.2/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Cliente verificado
10 jun. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente vista
Muy bonita vista , el área muy tranquila y el desayuno muy bueno y a precio accesible, está lejos del centro de Victoria por lo que es recomendable si traes automóvil
Cliente verificado
Se hospedó 1 noche en mayo de 2019
Respuesta de Rob G. - Director of Sales, el 10 jun. 2019
Gracias por sus amables palabras. Nos complace que haya disfrutado su estadía con nosotros y esperamos verlo nuevamente.
8/10 Bueno
Victor M.
4 nov. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel cómodo con buen servicio y una vista espectacular!!!
Victor M.
Se hospedó 1 noche en noviembre de 2017
Respuesta de Rob, el 6 nov. 2017
Gracias por sus amables palabras. Esperamos volver a verte pronto.
4/10 Malo
Lorenzo, México
11 sept. 2016
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Experiencia mala el Oceanfront
Bastante mal. Solo conviene si vas a uno de los colegios cerca. Pero conviene más quedarse en Victoria. Los cuartos muy viejos. La recepción muy mala. Desayuno continental incluido pero para que te atiendan es todo un logro.
Lorenzo
6/10 Aceptable
MIGUEL ANGEL, Celaya
14 sept. 2015
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel viejo, con muy poco personal
MIGUEL ANGEL
4/10 Malo
Olga, Mexico
13 sept. 2015
No le gustó: Servicio y personal y condiciones de la propiedad
Cuidado!!!!
Cuidado !!!!
Las fotos no son reales, a mi parecer es del departamento de alguien, el cuarto no tenía ni cabecera, viejo, la alfombra y los sillones con manchas, clóset sin puertas, cuando reclame, dijeron que era de otra tarifa, pero nunca vi ninguno, me quisieron cambiar a otro cuarto pero olía a humedad.
Olga
8/10 Bueno
Dawn
Viaje familiar
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Waterfront with amazing views!
Dawn
Se hospedó 1 noche en abril de 2024
Respuesta de Cori , el 23 abr. 2024
Thank you for your kind words Dawn! We hope to welcome you back soon!
10/10 Excelente
RONALD D
22 abr. 2024
RONALD D
Se hospedó 1 noche en abril de 2024
Respuesta de Cori, el 23 abr. 2024
We appreciate you taking the time to share Ronald! Hope to see you again soon!
8/10 Bueno
Robert
12 abr. 2024
Le gustó: Servicio y personal y condiciones de la propiedad
Robert
Se hospedó 1 noche en abril de 2024
Respuesta de Cori , el 16 abr. 2024
Thank you for taking the time to share Robert! We hope to see you again soon!
10/10 Excelente
Jaime
Viaje en pareja
8 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
Amazing staff Wendy was so inviting and accommodating
Jaime
Se hospedó 1 noche en abril de 2024
Respuesta de Cori , el 10 abr. 2024
Thank you for your kind words Jaime! We also appreciate Wendy! We hope to welcome you back soon!
10/10 Excelente
Thilak
5 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thilak
Se hospedó 3 noches en marzo de 2024
Respuesta de Cori, el 10 abr. 2024
Thank you for taking the time to share Thilak! We look forward to seeing you again soon!
10/10 Excelente
Helen
28 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I liked the location
Helen
Se hospedó 3 noches en marzo de 2024
Respuesta de Cori , el 1 abr. 2024
Thank you for taking the time to share Helen! We hope to welcome you back soon!
10/10 Excelente
Vincent Shing Hei
Viaje familiar
23 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Exceed my expectations. I highly recommend this place to anyone!
Vincent Shing Hei
Se hospedó 1 noche en marzo de 2024
Respuesta de Cori, el 25 mar. 2024
We appreciate your kind feedback Vincent! We hope to welcome you back soon!
10/10 Excelente
David
18 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great views , small pool and hot tub. Room was spacious with full kitchen facilities, sadly no balcony. Town is small and closes early and is pretty much closed on Mondays.
David
Se hospedó 1 noche en marzo de 2024
Respuesta de Cori , el 19 mar. 2024
We appreciate you sharing your experience David! Each suite on the 2nd - 5th floors have juliet balconies in most bedrooms and all living rooms. Should you decide to visit again, possibly consider booking a patio suite which has a small patio area and walks right out onto the oceanfront. We hope to see you again soon!
10/10 Excelente
brad
Viaje familiar
17 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great experience started with Wendy at check in awsome asset the the hotel
brad
Se hospedó 1 noche en marzo de 2024
Respuesta de Cori , el 19 mar. 2024
Thank you for taking the time to share Brad! Wendy is lovely and we are very lucky to have her with us. We hope to welcome you back soon!
8/10 Bueno
Marcus, Victoria
17 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
Excellent views of the marina and ocean. Place is a bit dated but still very nice.
Marcus
Se hospedó 1 noche en marzo de 2024
Respuesta de Cori , el 19 mar. 2024
Thank you for sharing Marcus! We are working on updating the property (we have renovated 3 floors of guest suites, as well as the restaurant.) We hope to welcome you back soon!
2/10 Terrible
Matthew
3 mar. 2024
Matthew
Se hospedó 1 noche en marzo de 2024
Respuesta de Cori , el 4 mar. 2024
Hi Matthew! May we ask how we could have improved your experience?
10/10 Excelente
jodi
28 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
jodi
Se hospedó 1 noche en febrero de 2024
Respuesta de Cori, el 4 mar. 2024
Thank you for your kind review Jodi! We look forward to welcoming you back!
10/10 Excelente
Andrea
Viaje de negocios
24 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Although the exterior is a bit dated, the room was updated and really nice. The shower had amazing water pressure, and the bed was super comfortable!!! The lady at the front desk was really nice and helpful in what was surrounding the area. Didn’t stay long as I was on a quick road trip so wasn’t able to check out the rest of the amenities.
Andrea
Se hospedó 1 noche en febrero de 2024
Respuesta de Cori, el 4 mar. 2024
Thank you for taking the time to share your experience Andrea! We hope to see you again soon!
10/10 Excelente
James
23 feb. 2024
James
Se hospedó 1 noche en febrero de 2024
Respuesta de Cori , el 21 mar. 2024
Thank you for sharing James! We hope to see you again soon!
8/10 Bueno
John
Viaje familiar
23 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice older hotel. Rooms need an upgrade but restaurant is great as are the views at the location.
Whole town is still a bit weird with the Covid stuff. Check in still has a separate pens container thing set up (new and used pens)... like we're all not vaccinated and the pandemic is still on and we can catch Covid from a pen and die. Lots of signs in the town about 6 ppl only in the shops, social distancing, and contactless payment avail at the restaurants. Weird like it's 2020 still. They should make a movie here for Netflix here... some places still living the pre-vaccinated world life ha.
John
Se hospedó 1 noche en febrero de 2024
Respuesta de Cori , el 23 feb. 2024
Thank you for taking the time to share John! Should you visit us again, we have renovated 3 floors of guest suites (deluxe king suites, executive suites and patio suites.) We continue to work on the updating the property each winter. As we are a small rural community, some businesses are taking proactive measures to prevent the spread of communicable diseases. Implementing strategies for disease prevention is crucial for the well-being of the community members and our visitors. We hope you to welcome you back soon!
2/10 Terrible
Sandy
Viaje en pareja
22 feb. 2024
No le gustó: Limpieza y servicio y personal
Our room was infested with large ants, some with wings.
Could not sleep, as they were on the foor and walls. We refused to pay but they only took ,$50 off and said they had to deal with you for us to get a full refund. We are waiting!
Sandy
Se hospedó 2 noches en febrero de 2024
Respuesta de Cori , el 23 feb. 2024
Hi Sandy! Ants, including flying ants, are highly adaptable creatures, and their behavior can be influenced by various environmental factors, including temperature and humidity. We are all aware that the winter of 2023-2024 has been a very odd one. In terms of maintenance, the timing of ant-related activities like swarm control or nest management might need adjustment due to these changing patterns and we effectively rectified the issue immediately. We appreciate you sharing this information with us so that we were able to take care of it. Also, we did inspect the room 45 minutes prior to your arrival at which point there were no ants present. As these types of ants are nocturnal, we believe they came out over night, which is very unfortunate and not ideal for anyone. As you have already discussed this with our management team, we did refund 50% of the total fee back to you and cancelled your second night without penalty. We sincerely hope that you will give us another chance in the future.
8/10 Bueno
Len
20 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Len
Se hospedó 2 noches en febrero de 2024
Respuesta de Cori , el 22 feb. 2024
Thank you for sharing Len! We hope to welcome you back soon!
10/10 Excelente
Jason
Viaje en pareja, Viaje familiar
5 feb. 2024
Le gustó: Servicios
Wendy at the front desk was lovely. Room was clean and bigger than expected. Beautiful room.
Jason
Se hospedó 1 noche en febrero de 2024
Respuesta de Cori , el 20 feb. 2024
Thank you Jason! It appears that there has been an technical issue as this just came through to us today. We appreciate you taking the time to share and we hope to welcome you back soon!
10/10 Excelente
Karen
Viaje de negocios
22 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, amazing staff will definitely be going back
Karen
Se hospedó 4 noches en enero de 2024
Respuesta de Cori , el 23 ene. 2024
Thank you for the great review Karen! We look forward to seeing you again soon!
8/10 Bueno
Jackie
14 ene. 2024
Jackie
Se hospedó 1 noche en enero de 2024
Respuesta de Cori, el 16 ene. 2024
Thank you for taking the time to share Jackie! We hope to see you again soon!
10/10 Excelente
jodi
Viaje familiar
13 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
jodi
Se hospedó 1 noche en enero de 2024
Respuesta de janis, el 13 ene. 2024
Thank you so very much. we look forward to you returning
10/10 Excelente
Jonahs
Viaje en pareja, Viaje con mascota
7 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were absolutely amazing. Being able to have my dogs with me was a key for picking this location. We went to a dance for new years and it was beautiful to wake up looking at the marina and some fog. Oven was not working well for cooking a snack we brought, but morning breakfast we had for room serving was so delightful. Was very satisfied and worth the short drive off the highway.
Jonahs
Se hospedó 1 noche en diciembre de 2023
Respuesta de janis, el 13 ene. 2024
Jonahs, we are sorry that the oven was not working, you should of told us we would of loved to fix the problem asap. thank you for staying with us and we look forward to your return again.
8/10 Bueno
John
Viaje en pareja
6 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice!
John
Se hospedó 1 noche en diciembre de 2023
Respuesta de janis, el 13 ene. 2024
Thank you John, hope to see you again
10/10 Excelente
Reilly
Viaje en grupo
4 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Reilly
Se hospedó 2 noches en diciembre de 2023
Respuesta de janis, el 13 ene. 2024
Thank you Reilly, look forward to seeing you again
10/10 Excelente
Tracy
Viaje en pareja
4 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios
The views from the room are awesome & loved falling asleep to the sounds of the water and waking to the sounds of the birds. Enjoyed watching the King Blue Heron every morning on the shore!
Tracy
Se hospedó 6 noches en diciembre de 2023
Respuesta de janis, el 13 ene. 2024
Hi Tracey I am glad that the Heron was here to visit, in the last spring to early fall there are so beautiful swans that hang out at the hotel and we have been blessed to watch their babies grow up. Please come and visit again.
10/10 Excelente
Claire
Viaje en pareja
1 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved this room! I couldn’t believe my luck when J opened the door and saw this amazing room and the view from each room of the suite. It was clean and well equipped. I wish I would have stayed longer. The guest service agents at the front desk were so personable and friendly too. I will be back!
Claire
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cori , el 31 ene. 2024
Thank you for sharing Claire! We are thrilled you enjoyed your stay in one of our recently renovated Deluxe king suites. We look forward to welcoming you back soon!
8/10 Bueno
Karin
31 dic. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
It was newly renovated and comfortable.
Quiet and the views outside lovely!
Karin
Se hospedó 2 noches en diciembre de 2023
Respuesta de Cori, el 3 ene. 2024
Thank you for sharing Karin! We hope to welcome you back soon!
10/10 Excelente
Nichola
Viaje en pareja
31 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outstanding view and super friendly staff.
Nichola
Se hospedó 3 noches en diciembre de 2023
Respuesta de janis, el 31 dic. 2023
thank you so much for your kind words we look forward to seeing you again
10/10 Excelente
Gordon
Viaje familiar
31 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and clean - great staff.
Gordon
Se hospedó 2 noches en diciembre de 2023
Respuesta de janis, el 31 dic. 2023
Thank you for kind words, glad we had room at the dock for your boat. Look forward to the next visit
10/10 Excelente
Terra
Viaje en pareja
14 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed in the Executive Suite and it was very nice and comfortable too
Terra
Se hospedó 1 noche en diciembre de 2023
Respuesta de janis, el 31 dic. 2023
Thank you for staying with us, we look forward to having you come again.
10/10 Excelente
Joseph
13 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Joseph
Se hospedó 1 noche en diciembre de 2023
Respuesta de janis, el 31 dic. 2023
wow thank you so much for the great score please come again soon.
10/10 Excelente
Shantel
9 dic. 2023
Shantel
Se hospedó 1 noche en diciembre de 2023
Respuesta de janis, el 31 dic. 2023
Thank you for the great score. Having you stay was great. we look forward to you coming again.
8/10 Bueno
Ganz
Viaje en pareja
5 dic. 2023
Le gustó: Servicio y personal
Suite space was large and view facing Ocean, was Great. Did not see the Sea Lions, which was grossly harped.
Ganz
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cori , el 5 dic. 2023
Thank you for sharing Ganz! The sea lions visit annually and their time with us depends on the salmon run up the rivers, as well as weather. You are correct that they have just recently departed, although we heard a couple yesterday. We hope to welcome you back soon!
8/10 Bueno
Maire
Viaje en pareja
26 nov. 2023
Le gustó: Limpieza
It has beautiful views. Front desk staff were okay. Pool deck needs a good scrub.
Maire
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cori , el 29 nov. 2023
Thank you for taking the time to share! We appreciate your feedback and will address your concerns as soon as possible. We hope to see you again!
10/10 Excelente
Lorna
Viaje en pareja
26 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful quaint village with waterfront rooms that are peaceful. Rooms are like small apartments !
Lorna
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cori , el 29 nov. 2023
Thank you for your kind review Lorna! We hope to welcome you back soon!
10/10 Excelente
Dave
Viaje familiar
19 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The views are amazing and wildlife was abundant
Dave
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cori , el 20 nov. 2023
Thank you for sharing your experience Dave! We hope to see you again soon!
8/10 Bueno
Robert
14 nov. 2023
Le gustó: Condiciones de la propiedad
Dining room was not open on this date. Disappointing.
Robert
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cori , el 15 nov. 2023
We appreciate you taking the time to share Robert! When you booked with us, a welcome letter was sent to you advising that our restaurant is closed on Mondays. We do our best to communicate things such as this with our guests in an effort to provide the best experience possible. We hope you will visit again in the future so that you can experience the delicious offerings from the Cook and Butcher.
6/10 Aceptable
andy, Quesnel
Viaje familiar
12 nov. 2023
Le gustó: Limpieza y condiciones de la propiedad
The hotel itself was very noisy. Many guests roaming the halls, and no one doing anything about it
andy
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cori , el 14 nov. 2023
We appreciate you taking the time to share Andy. We apologize for the noise disturbances during your stay, we did make every attempt to have these young guests return to their rooms. We are working on strategies to avoid this in the future and please be aware that there were repercussions for their behaviour and lack of respect for the property, staff and our other hotel guests.
10/10 Excelente
WILLIAM
Viaje en pareja, Viaje familiar
9 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sea lions both a pro and con
WILLIAM
Se hospedó 3 noches en noviembre de 2023
Respuesta de Cori , el 9 nov. 2023
Thank you for sharing William! The sea lions are an amazing thing to experience, but they can get loud at times. We do offer complimentary ear plugs if needed. For your reference, they only visit for a month or two each year, typically October - mid November.
10/10 Excelente
Shawn
4 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesomeness at Cowichan Bay
Hotel suite was more than most could ask for. Very clean with friendly and helpful staff. We would stay here again without question. Food at the on site restaurant was of the highest quality.
Shawn
Se hospedó 1 noche en noviembre de 2023
Respuesta de Cori , el 8 nov. 2023
Thank you for your kind review Shawn! We look forward to welcoming you back soon!
8/10 Bueno
Shelagh
26 oct. 2023
Beautiful view from our Ocean facing suite.
Wonderful to watch and hear the California Sea Lions on docks below us ; but very noises all night long- definitely need good ear plugs !
The Restaurant attached to Hotel( but not affiliated) had very good food.
Close to the Raptures Bird Sanctuary just north Duncan which is very interesting.
Shelagh
Se hospedó 2 noches en octubre de 2023
Respuesta de Cori , el 26 oct. 2023
Thank you for sharing Shelagh! The singing sea lions can be a little loud, which is why we have complimentary ear plugs at our front desk. Please be aware that they only visit for a short period each year (when the salmon are spawning.) We work closely with the Cook and Butcher Oceanfront and appreciate their delicious creations! We hope to w
6/10 Aceptable
Terry
Viaje en pareja
26 oct. 2023
No le gustó: Limpieza y condiciones de la propiedad
The hotel is quite dated and were not offered and did not get maid service. No fresh towels or even replenish the K cups for coffee in the room.
Terry
Se hospedó 2 noches en octubre de 2023
Respuesta de Cori , el 31 oct. 2023
Thanks for taking the time to share Terry! We have been renovating the property in stages and we have 3 floors of guest suites updated and the restaurant was also just renovated. For future reference, our executive suites (5th floor), patio suites (1st floor) and deluxe king suites (4th floor) have all new furniture, appliances, fixtures etc. We fell behind on renovations by a couple years due to the pandemic. You received a confirmation email when you made your reservation which indicated that stay over services (or maid service) are available upon request through our front desk. Fresh linens (sheets, towels etc), additional coffee, creamer etc are also available upon request and most of the time we will deliver these items directly to your room. May I ask if you contacted our front desk regarding your questions?
10/10 Excelente
Kerry
21 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and view. The room is well equipped and the view is spectacular. Will stay here again for sure.
Kerry
Se hospedó 1 noche en octubre de 2023
Respuesta de Cori , el 23 oct. 2023
Thank you for taking the time to share your kind words Kerry! We look forward to welcoming you back soon!
10/10 Excelente
Neil
15 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely view of the harbour and bay...fun watching the sea lions from our room.
Neil
Se hospedó 1 noche en octubre de 2023
Respuesta de Cori , el 17 oct. 2023
Thank you for taking the time to share Neil! We hope to welcome you back soon!
10/10 Excelente
Jeffrey
Viaje en pareja
14 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Showers in room are a bit stained and look old. The hot tub was broken but was not mentioned in the booking as I have back issues and a indoor pool and hot tub was preferred for my stay.
Jeffrey
Se hospedó 1 noche en octubre de 2023
Respuesta de Cori , el 17 oct. 2023
Thank you for sharing Jeffrey! We did fall behind on our renovations due to the pandemic, but we also have managed to renovate 3 floors of suites since then. Should you decide to return again, maybe consider booking a deluxe king suite, patio suite or executive suite which all have brand new bathrooms. The executive suites have walk in showers, so if a bath tub is needed, we recommend a deluxe king or patio suite. The hot tub broke down on the day of your arrival, it was not pre planned maintenance that caused it's closure. It is unfortunate when unexpected maintenance issues arise. Hopefully everything will be perfect should you decide to visit us again.