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Opiniones de The Garden House Inn

3 out of 5
The Garden House Inn
Framwellgate Peth, Durham, England

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 64 de 204 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 100 de 204 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 31 de 204 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 204 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 204 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Maria Begoña

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en julio de 2018

8/10 Bueno

AMBROSIO H

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agradable estadía
Ubicado cerca de la estación de tren, limpio y cómoda la habitación. En el piso inferior hay un típico pub agradable.
Se hospedó 1 noche en junio de 2018

6/10 Aceptable

angela

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Muy amables, pero despues de separar una habitación con 6 meses de hanitación nos dan una sin ducha, porque estaba mala. No deberían ofrecerla. Eso no nos gustó.
Se hospedó 1 noche en junio de 2017

8/10 Bueno

Kevin

Se hospedó 1 noche en enero de 2022

10/10 Excelente

Chirag

Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

Chris

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en diciembre de 2021

6/10 Aceptable

Keith

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Redecoration
In need of redecoration. Wallpaper loose in bathroom noisy plumbing
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Maj-Britt

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dejlig oplevelse
Dejligt at sådanne steder stadig eksisterer og alt ikke er blevet revet ned og erstattet af anonyme hotelkæder. Vi havde et perfekt ophold med hyggeligt værelse, god pub mad og hyggelig stemning og ikke mindst venlig, imødekommende betjening fra start til slut. Tusind tak
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Sharon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect for Durham visit
Brilliant weekend in Durham and this was a perfect place to stay. Far enough from the center to be too noisy but close enough to walk to the city centre and also the railway station. The rooms were very clean, the beds comfy and the staff were extremely helpful and friendly
Se hospedó 2 noches en noviembre de 2021

2/10 Terrible

Rachel

Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

Charles

No le gustó: Servicio y personal
No food available,all of the draught beers were not available,the Inn closed at 10pm
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Valerie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Had to change room bathroom not up to scratch
Se hospedó 4 noches en octubre de 2021

8/10 Bueno

James

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Al
Se hospedó 1 noche en octubre de 2021
Respuesta de Linda, el 19 oct. 2021
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Joanne

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Good location, great staff
Great staff, professional and friendly. Good location, walking distance into town. The accommodation was clean but is very tired, needs a complete overhaul. The first room we were given didn't have a shower, the staff were good enough to swap our room with out question, however the shower in that room was very, very poor. Toilet made a loud noise when flushing, think its fair to say the accommodation needs re plumbing! Again although clean, carpets frayed, furniture tired. Upgraded mattress definitely needed.
Se hospedó 2 noches en octubre de 2021

6/10 Aceptable

Ian

Le gustó: Limpieza y servicio y personal
Dated. Give it a pass if I were you.
Not great. Failed on three counts. 1 -No working WIFI 2- Arrived at 18:00 on sunday evening. No food available. Bar was closing soon after. 3- room very dated. No temp control in room. Will not be revisiting or recommending.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021
Respuesta de Linda, el 13 sept. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Arlene

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Generally a satisfactory place to stay. Clean, though not sure room carpet vacuumed regularly. Mattress was the worst part! Not sure it was a regular mattress. Felt like boards & slats were penetrating through to our bodies. But know covid pandemic has hurt business & not a lot of extra money to spend on updates. Very friendly. Miss the breakfast. Would stay again.
Se hospedó 18 noches en agosto de 2021

8/10 Bueno

Sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really friendly staff and comforta le and quiet to sleep. Only problem was that the pressure in the shower was poor but i imagine theyll sort that at some point.
Se hospedó 2 noches en agosto de 2021

6/10 Aceptable

Michelle

No le gustó: Comodidad de las habitaciones
Basic
Basic accommodation.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Hugh

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good times
We were met by the owner and we had a great chat on arrival. Really friendly and welcoming. We will definitely come again, if they’ll have us? 😉
Se hospedó 1 noche en agosto de 2021
Respuesta de Linda, el 16 ago. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

HARRIS

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de Linda, el 16 ago. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

jess

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021

4/10 Malo

Sheila

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oh dear me .
I’m afraid to say in spite of the lovely lady who checked me in being super friendly, the Garden house Inn is more like the garden shed. Clearly they are having staffing problems and the entire place was in gloomy dismal darkness apart from the bedrooms being occupied. It’s in a very poor state of repair, in desperate need of decorating & most of all needs a thorough deep clean. You will see from the wall of the bathroom where dirty hands have lent across the bath to steady the person clambering into the shower. The shower is generally grubby, the shelves in the wardrobe just horrible and the paintwork on the window sill non existent. I was handed a small piece of wood to jam one window open and I used the waste bin to open the other one as neither window would stay open and it was an extremely hot evening. This should not have cost £85, more like £45 and that is purely due to the convenience of being within walking distance of the city centre .
Dirty handmarks on the wall as you climb in to use the shower
Grubby shower
Ughie inside of the wardrobe. I certainly wouldn’t put my clothes in here
Appalling state of the radiator .
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Terry

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021
Respuesta de Linda, el 19 jul. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Thomas

Nice Inn with a pizzaria in the other end, lovely wood fired oven
Se hospedó 1 noche en julio de 2021
Respuesta de Linda, el 19 jul. 2021
Thanks for staying with us. We appreciate your feedback!

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Maybe once nice - but not now!
This is a poor hotel. It may once have been OK, but is now very tired. There are many issues with this place and few if any positives. 1) Parking. Much of the parking area has been given over to outside tables. When we arrived, two cars were parked that effectively used the whole car park. I parked on the road outside, which because it was after 2pm on Saturday, was free. At other times this is chargeable 2) The initial impressions are very mixed. There is no reception area, you have to go to the bar. The staff are friendly and helpful. BUT no one was wear masks. We were then told that although Breakfast is usually included, due to COVID this wasn't possible. There was no reduction in the room rate. It seems strange that an establishment should be able not to provide breakfast as a result of COVID, but on the other hand treat it so casually that none of the staff were masks. 3) The room was not large, but big enough. Although the bed linen, and towels were clean, the rest of the room wasn't. In particular, the handles of everything, doors, drawers etc, were extremely grimy. 4) The bathroom was the worst part of the room. In our bathroom, the shower fitting over the bath had been removed and blanked off - so no shower. The bath itself was old and the enamal had come off in several places and the bath panel was badly cracked. The toilet brush was disgusting. I wanted to raise my issues, but the next morning the only person I could find was the cleaner. We wont be back
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Timothy

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Linda, el 12 jul. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Thomas

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en julio de 2021
Respuesta de Linda, el 12 jul. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parking was a little hit and miss as there were only 4 parking spaces, however, we were lucky each time we moved the car to get back in. The shower in the family room only trickles, but the water is red hot. Only coffee in the room, no teabags. Clean & tidy room and staff very pleasant
Se hospedó 2 noches en junio de 2021
Respuesta de Linda, el 28 jun. 2021
Thanks for staying with us. We appreciate your feedback! Apologies for no tea bags that must have been an oversight

8/10 Bueno

Fergal

Le gustó: Limpieza y servicio y personal
Weekend in Durham
Located near the train station and a pleasant walk into the city, the Garden Room Inn is idealy placed for a short break or business travel. We enjoyed a lovely welcome on arrival and found the room to be clean and functional, that said, it would benefit from investment in a new mattress and upgrading the decor. The bathroom was clean but the loo made a loud noise when flyshed but the shower was excellent with good pressure. We returned to the hotel in the afternoon of our stay as the city was busy because of the bank holiday: we sat in the lovely garden space and enjoyed excellent food (amazing pizza's) and premium beers served by friendly staff who couldn't do enough for us.
Se hospedó 2 noches en mayo de 2021
Respuesta de Linda, el 28 jun. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quick visit
5 mins walk from railway station, good location, comfortable room and was clean with helpful staff
Se hospedó 1 noche en junio de 2021
Respuesta de Linda, el 28 jun. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Simon

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
University overnight stay
Overall we were happy with our stay. Room was good size and clean. Staff friendly and the pub was nice. The only negative point was the shower. It was either cold or extremely hot, and it wasn’t anywhere near powerful enough and the mixer tap leaked everywhere making the bathroom floor wet.
Se hospedó 1 noche en mayo de 2021
Respuesta de Linda, el 28 jun. 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Arthur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Durham City
Good small pub hotel not too far from town. Could do with a make over to improve stand of the room.
Se hospedó 2 noches en septiembre de 2020
Respuesta de Linda, el 23 sept. 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Joanne, West Yorkshire

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
On the whole the staff were very hospitable but the room needs some updating in order to make the accommodation more comfortable. The bathroom espically needs an overhaul for a good overall stay.
Se hospedó 1 noche en septiembre de 2020
Respuesta de Linda, el 16 sept. 2020
Thanks for staying with us. We appreciate your feedback

10/10 Excelente

John

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Friendly staff and perfect for our stay
Se hospedó 1 noche en agosto de 2020
Respuesta de Linda, el 4 ago. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Emma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Linda, el 17 mar. 2020
Thanks for staying with us. We appreciate your feedback!

4/10 Malo

Marilyn, Durham

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The breakfast was good, the staff were really nice and helpful, the room was clean. However, the room was classed as a superior room.......my room was NOT superior. It was more like a standard to basic room. Bathroom ...the bathroom was dated especially the shower. Every time you flushed the toilet there was a lot of noise coming from the plumbing. The furniture in the bedroom was hand painted, poor mattress and cushion on the bed was frayed. I have never complained about a room before but sorry I expected more for a superior room.
Se hospedó 1 noche en marzo de 2020

8/10 Bueno

Neil

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2020
Respuesta de Linda, el 17 mar. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

d

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely helpful staff, comfortable and very clean room and excellent food.
Se hospedó 1 noche en febrero de 2020
Respuesta de Linda, el 27 feb. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was very good for Durham city just a walk away, and the fact you could come back and have a lovely meal enjoyed my stay.
Se hospedó 2 noches en febrero de 2020
Respuesta de Linda, el 13 feb. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just good. Can't elaborate on this concise to your questionnaire requiring many words
Se hospedó 1 noche en febrero de 2020
Respuesta de Linda, el 13 feb. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2020
Respuesta de Linda, el 13 feb. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the proximity of the property to Durham only a 10 minute walk.The room was very clean and the staff excellent,The breakfast was huge and very tasty.The only quibble for me was the bed not to my taste but saying that would stay again
Se hospedó 1 noche en enero de 2020
Respuesta de Linda, el 23 ene. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Nicola

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely hotel
Convenient family fun hotel, lovely place. Really nice stay with helpful and friendly stuff - made anice hotel into a fantastic one. The food was lovely and all made fresh on the premesis
Se hospedó 2 noches en enero de 2020
Respuesta de Linda, el 13 ene. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Nicola

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel- great food and friendly service
This hotel was really nice we had a comfortable good stay. However the food was amazing! We didn't expect such reasonably priced home made food to be available - fantastic find!
Se hospedó 2 noches en enero de 2020
Respuesta de Linda, el 13 ene. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here over the New Year's Eve period for three days. The Garden House Inn was very easy to find, had lots of parking and was a very short walk in to town. In fact, the station was so close the two of us day tripped to Newcastle for less than £13. We ate here on two of the evenings and were very happy with the qaulity and price of the food. There was a varied menu, which even helped set us on our way for Veganuary. There were three options for breakfast and it seemed more about quality than mass selection. The staff went out of their way to make sure that we were comfortable, especially the waiting staff who squeezed us in for dinner on New Year's Eve. We would recommend this place.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Linda, el 6 ene. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Brrrrr!
This hotel is located approx 15 mins walk from Durham City centre. First impressions were that it was a warm and cosy place but the room was actually quite chilly despite the radiator being on. The conservatory dining room was closed due to a problem with the heating but we had dinner in the bar where there was an open fire. The food was excellent although breakfast the next day was uninspiring (we had continental). It has its own car park but it was full when we arrived at around 4pm so we parked on a meter across the road. The room was clean, plenty of hot water and towels. Probably wouldn't stay again.
Se hospedó 1 noche en noviembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comfortable room in friendly inn. Great location for City Centre and Station.
Se hospedó 1 noche en noviembre de 2019
Respuesta de Linda, el 11 nov. 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Rooms very poor and dirty, wallpaper hanging off the wall in bathroom
Se hospedó 1 noche en noviembre de 2019