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Opiniones de Albert Cottage Hotel

4 out of 5
Albert Cottage Hotel
York Avenue, East Cowes, England

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 50 de 69 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 16 de 69 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 2 de 69 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 69 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 69 opiniones" "

9.4/10

Limpieza

9.6/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Peaceful & quiet
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Graham

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful original Victorian decor. Some of the best cuisine that I have ever tasted. Delicious, generous breakfast. Lovely gardens. A short walk to Osborne house. Fabulous.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

John

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Lorraine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Magical place, great food very good value.
I have wanted to stay here for some time. Finally got to do a pre Christmas stay. Our room was amazing, you get a real feel of the history of the building. A lovely warm welcome, with a welcome letter, giving some history of the hotel. Dinner was so good, a reasonable priced wine list and first class food. Breakfast which was included, so rare these days, and was very good. Really loved our stay and it will now be a place to return to, again and again. Would be a wonderful place for a wedding, family reunion, or any special occasion. Many thanks to the owner and wonderful staff for such a lovely stay.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Phillip

Viaje en pareja
Had an amazing stay at Albert Cottage for a Christmas party. The suite was amazing, the staff couldn’t do enough for you, and both dinner and breakfast were very good indeed. Thoroughly recommend this hotel for any occasion or just a treat!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not enough great words to describe our stay. The service we received from Chris and others was top level. Our room was lovely and had all the amenities needed without losing on the history of building. We loved the location and proximity to Osborne house but it may not be right for those looking to be closer to the town and restaurants. Our only disappointment was that our stay was to short.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful history
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Susan

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

JAMES NEIL

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Simon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Annie, el 1 sept. 2023
Thank you for your great feedback score; much appreciated; we look forward to welcoming you back real soon.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property indoors and outdoors. Great staff and walking distance to Queen Victoria and Prince Alberts summer home to tour. Worth the visit
Se hospedó 1 noche en agosto de 2023
Respuesta de Annie, el 1 sept. 2023
Thank you for your lovely review. I am so pleased you enjoyed your stay with us at Albert Cottage and will most definitely pass on your feedback to the staff too. We look forward to welcoming you back real soon.

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel was full of charm and character being excellent value with a great breakfast.
Se hospedó 1 noche en julio de 2023
Respuesta de Annie, el 1 sept. 2023
Thank you for your lovely review. I am so pleased you enjoyed your stay with us at Albert Cottage and look forward to welcoming you back real soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff. Stayed over during IOW festival period and easy to access East Cowes ferry and festival site.
Se hospedó 7 noches en junio de 2023
Respuesta de Annie, el 1 sept. 2023
Thank you for your lovely review; we really appreciate it.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Annie, el 6 sept. 2023
Thank you for your great feedback score, we’re so pleased you enjoyed your stay at Albert Cottage.

10/10 Excelente

NICK

Se hospedó 1 noche en mayo de 2023
Respuesta de Annie, el 1 sept. 2023
Thank you for your great feedback score; we really appreciate it.

10/10 Excelente

Bonnie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Annie, el 6 sept. 2023
Thank you so much for your great feedback score. We’re so pleased you enjoyed your stay at Albert Cottage.

10/10 Excelente

Caron

Se hospedó 1 noche en enero de 2023
Respuesta de Annie, el 1 sept. 2023
Thank you for your great feedback score; we really appreciate it.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very lovely hotel. Victorian decor. Roomy accommodation with fabulous bathroom. Epic breakfast menu. Staff very pleasant and helpful. Convenient for the ferry.
Se hospedó 1 noche en diciembre de 2022
Respuesta de Annie, el 6 sept. 2023
Thank you for your great feedback score, we really appreciate it.

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good and friendly
Se hospedó 1 noche en noviembre de 2022
Respuesta de Annie, el 1 sept. 2023
Thank you for your great feedback score; we really appreciate it.

10/10 Excelente

Stuart

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Lovely property. Great value.
Se hospedó 1 noche en octubre de 2022
Respuesta de Annie, el 1 sept. 2023
Thank you for your great feedback score and review; we really appreciate it.

8/10 Bueno

Vincent

Le gustó: Servicio y personal
welcoming hotel with personal touch
welcoming reception. has nice character. Bedroom suite was good size though would benefit from an upgrade and modernisation. This is same throughout the hotel. Food service was good standard though not fine dining level.
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Daniel, Fort Collins

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a truly lovely and elegant accommodation. It is historic and was originally part of the Osborne estate of Price Albert and Queen Victoria. It was a garden house and visitors stayed there when visiting Osborne. Everything, but especially the remodeled bathroom, was perfect. The bath was huge, with an elegant claw-foot tub. There was also a huge shower as well. The food was excellent, and there was a gourmet restaurant on site. The architecture, garden, and ambiance were perfect for our trip. They made us feel welcome and special throughout our stay. Highly recommended. It's adjacent to the historic Osborne estate for easy visitation.
Se hospedó 2 noches en junio de 2022
Respuesta de Annie, el 1 sept. 2023
Thank you so much for your amazing review and feedback score; we really appreciate it. I will most definitely pass on your comments to all the staff; they really are a fantastic team and it’s always great when customers notice that. Thank you and we look forward to welcoming you back real soon.

10/10 Excelente

VICTORIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short break
Short break to visit the Isle of Wight and particularly Osborne House. Friendly welcome and throughout stay, large, clean very comfy room and absolutely fantastic food.
Se hospedó 2 noches en mayo de 2022
Respuesta de Annie, el 1 sept. 2023
Thank you so much for your lovely review and feedback score; we really appreciate it.We look forward to welcoming you back real soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A lovely place for staying and dining
Albert Cottage Hotel is simply charming. Once part of the Osborne Estate, the covered walkway once used by Victoria & Albert remains. Our room (Alice) was more a suite, with two bedrooms, a large bathroom with both shower and soaking tub and a small central sun room with tables and chairs. The grounds are beautiful with flowering shrubs and trees and large lawns. The onsite restaurant is excellent! Creative, delicious dishes; with a good wine list and even a mixologist who enjoys creating cocktails. There is a nice inside dining room as well as outdoor seating. There’s also a lovely parkour near the reception area that is ideal for after-dinner libations and chatting with fellow travelers. Breakfast was good and they even have American-style bacon. Only thing missing were facial tissues and a safety mat for the shower. It has a slippery floor and made me uncomfortable when I used it for fear of falling. I can’t imagine nicer accommodations on the Isle of Wight.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Clare

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Albert Cottage May 2022
Stay was perfect. Service, cleanliness, food, decor, all excellent. Would highly recommend.
Se hospedó 3 noches en mayo de 2022

10/10 Excelente

John

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a very agreeable break in this hotel with my family. Very pleasant surroundings, comfortable rooms and friendly and efficient staff. I can't think of any negatives. There was a good and varied breakfast and a comfortable and well stocked bar with a varied and good value wine list. We didn't eat in the Consort restaurant but we were provided with some of their starters in the bar which indicated a high standard there too. Some staff were new to the hotel but they all had a great attitude and were flexible and ready to help. I'd happily stay there again.
Se hospedó 3 noches en abril de 2022

10/10 Excelente

R

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2022

4/10 Malo

Marcus

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Interesting building, bed pretty worn out lack of hot water in the morning.
Se hospedó 2 noches en febrero de 2022

8/10 Bueno

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is lovely, although the decor is beginning to look a little tired (in our room anyway). The room also was a little cold until the heating came on which seemed to be at 6pm. The breakfast service was a little disappointing on the second morning. It was the perfect location for going to explore the island.
Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022

8/10 Bueno

Gerald

Se hospedó 2 noches en noviembre de 2021

10/10 Excelente

Ian

Le gustó: Servicio y personal
Food & staff excellent
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Ryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely building and fantastic, helpful staff.
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Restful and perfect
Restful and perfect
Se hospedó 1 noche en agosto de 2021

8/10 Bueno

Nicola

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Breakfast fail
Beautiful accommodation, very unimpressed with the breakfast service and availability of basic items.
Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the history and setting
Se hospedó 3 noches en agosto de 2021

8/10 Bueno

Linda

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Set in gorgeous surroundings. Room was very comfortable and clean. Friendly staff and good service apart from in the restaurant. My only criticism was the food. My risotto was undercooked, the burgers and chips looked bought rather than home cooked and no one even asked if the food was OK or if we wanted dessert. I had to find someone to sign for the bill.
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Jacqueline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room seemed clean
Se hospedó 1 noche en julio de 2021

6/10 Aceptable

Simon

Viaje de negocios
No le gustó: Servicio y personal
Se hospedó 2 noches en noviembre de 2020
Respuesta de Annie, el 11 nov. 2020
Thank you for taking the time to give us a review score. And thank you for choosing Albert Cottage for your stay, we look forward to welcoming you back real soon.

10/10 Excelente

Stephen

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely place
Great place to stay, lots of history attached to the property. Staff were very friendly and helpful, great evening meal and breakfast. Bedrooms are a little dated but are comfortable. Will not hesitate to stay again.
Se hospedó 1 noche en noviembre de 2020
Respuesta de Annie, el 11 nov. 2020
Thank you for your kind review, customer feedback is very important to us. We are so pleased you enjoyed your stay with us. Being new owners of the hotel we do have a programme of ongoing refurbishment, including the bedrooms. We look forward to welcoming you back real soon.

10/10 Excelente

Lee

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superb. Lovely find.
Se hospedó 1 noche en agosto de 2020
Respuesta de Annie, el 11 nov. 2020
Thank you for your great feedback. We are so pleased you enjoyed your stay and thank you for choosing Albert Cottage. We look forward to welcoming you back real soon.

8/10 Bueno

Nicholas

Viaje familiar
Le gustó: Servicio y personal
Fantastic restaurant.
The restaurant and food in general is superb. The chefs deserve a medal. Go for the crab sandwich starter followed by the open fish pie; then spoil yourself with a chocolate brownie with rum soaked raisins.....divine... The cottage has a lovely Victorian facade. However, refurbishment is clearly incomplete: the roof leaks in multiple places, and the decor is 'fading glory'. Water pressure to the showers is inadequate, but the heating system is superb. The windows let in air and too much road noise, and this bijou hotel is right on a main road to the ferry - the lorries start thundering past before 6am. Ask for a room that faces into the car park at the back (we tried several). With some secondary double glazing, a new roof, and increased water pressure to the showers, the contents would live up to the promise of the facade.
Se hospedó 3 noches en octubre de 2020
Respuesta de Annie, el 11 nov. 2020
Thank you for taking the time to give us a good review. As you may know as new owners of the hotel we have a programme of ongoing refurbishment, which has had to be adjusted in these unprecedented times. We are so pleased you enjoyed your stay and thank you for choosing Albert Cottage.

10/10 Excelente

Michael

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2020
Respuesta de Annie, el 15 oct. 2020
We are so pleased you enjoyed your stay with us and thank you for taking the time to leave a score. We look forward to welcoming back real soon.

6/10 Aceptable

Cliente verificado

Se hospedó 5 noches en agosto de 2020
Respuesta de Kat, el 31 ago. 2020
Thank you for your review, we are pleased that you enjoyed your stay with us and hope to see you again, kind regards Albert Cottage team

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
The staff were excellent and the breakfasts were superb, we had an enjoyable stay and used it as a base to explore the island.
Se hospedó 2 noches en agosto de 2020
Respuesta de Kateryna , el 27 ago. 2020
Dear John, Thank you very much for your comments, we are pleased that you enjoyed your stay with us and hope to see you again, kind regards Albert Cottage team

10/10 Excelente

Tim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An ideal night away
Perfect
Se hospedó 1 noche en agosto de 2020
Respuesta de Phil Wilson, el 26 ago. 2020
Thank you very much for your kind review, we all very much hope to see you again soon. Kind regards Phil and The Albert Cottage Team

8/10 Bueno

Chris, Norwich

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice friendly hotel set in lovely grounds very close to Osborne House and ferry
Se hospedó 5 noches en agosto de 2020
Respuesta de Phil Wilson, el 23 ago. 2020
Thank you very much for your review, our staff are a wonderful bunch and the grounds will be even more lovely next year as we add new things to them and even more beautiful plants. Osborne house is just around the corner from us and Red Funnel ferry's dock just down the road. We can get great rates on these for guests so please check with us to get a quote. Kind regards Phil and The Albert Cottage Team

10/10 Excelente

Kelly, London

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Such a lovely hotel. Total luxury and really friendly staff. Will definitely be returning and highly recommend. Kelly and Matt
Se hospedó 5 noches en agosto de 2020
Respuesta de Phil Wilson, el 8 ago. 2020
Thank you Kelly and Matt, we thinks it's a lovely hotel too and there's more refurbishments to come at the end of this year too to make it even nicer! The staff will be pleased to hear their friendly yet professional approach is appreciated and we can't wait to see you again soon, we hope! Kind regards Phil and the Albert Cottage Team.