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Opiniones de DoubleTree by Hilton Edmonton Downtown

4 out of 5
DoubleTree by Hilton Edmonton Downtown
9576 Jasper Avenue NW, Edmonton, AB

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 415 de 930 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 262 de 930 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 139 de 930 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 60 de 930 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 930 opiniones" "

8.8/10

Limpieza

8.6/10

Servicio y personal

7.8/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Kyla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Patrick

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel had limited and overpriced parking. Bar closes at 930. Tv was horrible with limited English Chanel's. The staff was polite but ineffective and the phone was outdated and confusing. The food although edible was not great. I could go on but will save for my media ppl
Se hospedó 4 noches en mayo de 2024

4/10 Malo

Fergle

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios
Front desk staff was rude, carpet was dirty and full of human hair. A lot of teenagers on the floor were noisy and disturbed
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

ronald, Airdrie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The check in was a nightmare because the computers were down. There. We’re 50 people trying to check in. The staff was incredible and dealt with it pleasantly and as well as they could have. They gave free cookies to people in line while they tried to get everything back up. It turned out to be a great experience even with the long wait. Great job staff
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Melody

No le gustó: Servicio y personal
I wasn't even allowed to check in.
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Eva

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
There were times there was no towels in the whirlpool and teenagers were walking in there with their street shoes and eating pizza in the pool.
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Joel

Viaje familiar
No le gustó: Limpieza
Check in process was long and drawn out. Finally able to check in through the app as waiting in the line up to check in was about 30 min long. Get up to the room i checked into and it had not been cleaned from the last guest who was there. Garbage unmade bed dirty etc. Went back to the check in desk and was not offered any additional incentives for my inconvenience. Do not recommend this place other than it was close to the hockey arena.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

teddydave

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Lindsay

Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Mallory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay
Se hospedó 2 noches en abril de 2024

10/10 Excelente

carlo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very nice hotel in a not a very nice area
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love the cookies
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

Kingsley

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There is absolutely no parking close to residence, and the night shift staff on may 4th/2024 at the lobby was so rude. When Giving directions to find the under ground parking, and when I had a few questions checking in.
Se hospedó 1 noche en mayo de 2024
Respuesta de KS, el 14 may. 2024
Hello Mr. Kingsley, we are sorry to hear that.This is Karim Writing you back Kindly give a call back and we will get into details about this incident.Thank you

8/10 Bueno

Tommy

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked everything
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Dina Marie

Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Erin

Se hospedó 3 noches en mayo de 2024

10/10 Excelente

ally

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds and pillows are extremely comfy! Huge hot tub, easy parking, had very good check in experience. overall very good stay and will be returning.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Liudmyla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is great! 10 minutes walk away from the downtown area and 5 minutes to the river and park. The service was nice.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Angela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Shaun

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Karmen

Le gustó: Servicios y condiciones de la propiedad
Happy with our stay
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Brooke, Edmond

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel itself was fine. Service and restaurant were good. Parkade beneath the hotel was interesting to say the least. Very small and difficult to get in and out. Should be free to park there if you are staying at hotel. Area surrounding the hotel was sketchy. Broken windows on lowest floor of hotel. More security would have been helpful.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Robert

Viaje de negocios
Le gustó: Limpieza y servicio y personal
The staff and management of the hotel were awesome they went above and beyond for myself and friends for business.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Lauren

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were amazing as they allowed an early check-in - and the room was spacious and clean. Excellent!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Valerie

Viaje en grupo, Viaje en pareja, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The area is very sketchey, graffite on the hotel building outside.We had to pay extra for secure parking! Was advertised to have a pool so we told the kids and then got here and there is no pool just a hot tub! The price is outragious for what you get! Went to the resturant for supper and a simple buger was $25.00 No breakfest included ! Had we known all of this we never would have stayed here! Next time we will stay at the Delta! This place is a ripoff!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kaylan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Candis

Viaje familiar
Le gustó: Servicios
The hotel is beautiful and clean. Great place to stay. The area is a bit rougher but has so many great places close by to shop and eat at. Beautiful views. The hotel has 3 elevators. When we arrived two were functional but by the time we left only one was which makes it very difficult to get up and down. Rooms are great size and beds were very comfortable. Bar/restaurant closes a bit early on weekends
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Michael, Surrey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Only issue was one elevator was working during a sold out weekend at the hotel. It took us 15 min to wait to go from main lobby to our floor - other than that good place
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Lyle

Le gustó: Limpieza
The parking was very awkward. And trying to get food there was very difficult
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brittany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Katia

Se hospedó 1 noche en abril de 2024

10/10 Excelente

chitundu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Rian A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Marjorie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Kayla

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find. Parking was good outside but unable to park in the parkade because of angled door. Rooms were great, but didn’t like the glass bathroom door. The light shined right through the door when everyone was sleeping and someone would use the bathroom.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Amber

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Jamie

Viaje familiar
Le gustó: Servicio y personal
The hotel location was sketchy. Many transient people and ALL the main floor building windows were smashed. We didnt feel safe walking around. Also we thought that breakfast was included but the hotel kitchen is just for looks. Staff was nice.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Deanna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I appreciated the efficient and courteous reception. Also, super quiet. Great Sleep!
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Emilie

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Christine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice gym and pool area. Beds are comfy and nice sized room for two people
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Heated underground parking. Expensive and if you have a larger vehicle, may not fit.
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Arend

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Doreen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is very friendly, rooms are comfortable and quiet.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Jasmine, Calgary

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Conveniently located, great rates and good people. Staff are kind and helpful. Rooms are clean, but a little bit worn down (walls a bit damaged from bags, bathroom tile grout a bit worn). I would stay again based on the overall experience.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Kiara

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy check in! Got damage deposit right away back which is lovely
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

derek

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was excellent
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Dallas

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Sheila

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Love the environment and friendly staff
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Claes

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service, albeit slow. Great room.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Marcy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
perfect price and close enough to Rogers Place to walk.
Se hospedó 1 noche en marzo de 2024