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Opiniones de Hampton Inn by Hilton Fort Saskatchewan

2.5 out of 5
Hampton Inn by Hilton Fort Saskatchewan
8709 101 St, Fort Saskatchewan, AB

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 268 de 472 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 152 de 472 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 472 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 472 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 472 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo estuvo excelente, solo un comentario respecto al desayuno: Aún cuando el desayuno es muy sencillo, debería haber suficiente comida durante el tiempo establecido por el hotel.
Se hospedó 1 noche en agosto de 2019
Respuesta de Guest Services, el 5 sept. 2019
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will bring up this matter with our breakfast staff, as there should be food at all times for our guests. We hope you give us another chance to ensure a superior experience. We appreciate your review and hope to see you again.

8/10 Bueno

Colby

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Good overall. Friendly staff. Pool was closed
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Abraham

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Luvy and the staff were brilliant!
Se hospedó 3 noches en mayo de 2024
Respuesta de Pooja, el 18 may. 2024
Thank you for your review about our staff and services. We would like to have you stay again with us again in future.

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The front desk staff was super friendly and accommodating. Nice rooms.
Se hospedó 1 noche en mayo de 2024
Respuesta de Pooja, el 10 may. 2024
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.

6/10 Aceptable

Christine

Viaje familiar con niños
Le gustó: Limpieza
We chose this hotel because it had a pool and it was close to where we needed to go for our Dance Competition. When we showed up and the pool was out of service we were very disappointed. We were able to use the Holiday Inn pool across from this hotel but had we be given notice that the pool was out of service, we would've stayed somewhere else. It was clean enough. The pillows and showers really need to be updated though.
Se hospedó 1 noche en abril de 2024
Respuesta de Pooja, el 24 abr. 2024
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future. Thank You

6/10 Aceptable

david

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The area surrounding the hotel is dated in some areas, better in others. Bed was quite uncomfortable. The fridge must have been left all the way up as all our food froze and went to waist (unexpected). Met Luvy from the kitchen, very pleasant lady.
Se hospedó 2 noches en marzo de 2024
Respuesta de Pooja, el 16 abr. 2024
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel. We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.

4/10 Malo

Dean

Se hospedó 1 noche en marzo de 2024
Respuesta de Pooja, el 16 abr. 2024
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel. We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.

2/10 Terrible

Jamie

Se hospedó 2 noches en febrero de 2024
Respuesta de Pooja, el 16 abr. 2024
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel.We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.

8/10 Bueno

Shane

Se hospedó 3 noches en febrero de 2024
Respuesta de Pooja, el 16 abr. 2024
Thank you so much for the feedback survey. It gives us immense pleasure to see our guests leave on a positive note. We hope to see you back in near future.

2/10 Terrible

Golda

Se hospedó 2 noches en febrero de 2024
Respuesta de Pooja, el 16 abr. 2024
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future.Thank YouPoojaFront Desk

2/10 Terrible

aubrey

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The fire alarm went off for two of the three nights, we didn’t get any sleep and the girls had a hockey tournament. Fire department was there 4 times. Really bad
Se hospedó 3 noches en enero de 2024

2/10 Terrible

Sheldon

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Brenda

No le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Israel, Fort McMurray

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great pool and hot tub area
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Vaden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hilton
We stayed here for New Year’s Eve. Very friendly staff. Had a great stay,
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pooja, el 30 abr. 2024
Thank you so much for the feedback survey.It gives us immense pleasure to see our guests leave on a positive note.We hope to see you back in near future.

2/10 Terrible

Arundeep

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Breakfast is delivered in packets with an apple and a bottle of water. No elevators were working, no one to clean the rooms ? Why did I pay 100 dollars a night ?
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Janny

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Shelley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Tracy

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Carlos, grande prairie

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really nice and helpful staff
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you so much for the feedback survey.It gives us immense pleasure to see our guests leave on a positive note.We hope to see you back in near future.

10/10 Excelente

Philip

Se hospedó 1 noche en noviembre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you so much for the feedback survey.It gives us immense pleasure to see our guests leave on a positive note.We hope to see you back in near future.

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very quiet, clean and central for our purposes. Able to walk to shopping and dining locations quit easily. The staff were friendly and helpful. Enjoyed our stay.
Se hospedó 2 noches en octubre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.

10/10 Excelente

Ken

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place. Clean, quiet and well kept.
Se hospedó 2 noches en octubre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.

8/10 Bueno

jeanlyn

Le gustó: Condiciones de la propiedad
The room
Se hospedó 1 noche en octubre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel.We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.

8/10 Bueno

Steve

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was clean and comfortable. Love the breakfast
Se hospedó 3 noches en octubre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.

6/10 Aceptable

Vinod

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I have stayed here few times since it opened. Unfortunately it is not maintained properly anymore.
Se hospedó 1 noche en octubre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you for taking the time to leave us feedback regarding your recent visit at our hotel.We sincerely apologize for the kind of experience you had and hope you will give us a chance to serve you better.

10/10 Excelente

Paige

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Pooja, el 16 nov. 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.

10/10 Excelente

Saroeun

Se hospedó 1 noche en octubre de 2023
Respuesta de Pooja, el 9 oct. 2023
Thank you for the Excellent survey! We are so glad you enjoyed the hotel staff and services. Hope to serve you again in near future. Sincerely, Pooja

10/10 Excelente

Steve

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was nice and clean
Se hospedó 2 noches en octubre de 2023
Respuesta de Pooja, el 8 oct. 2023
Thank you for the Excellent survey! We are so glad you enjoyed the hotel staff and services. Hope to serve you again in near future.Sincerely, Pooja

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Pooja, el 4 oct. 2023
Thank you for the Excellent survey !We are so glad you enjoyed the hotel staff and services.Hope to serve you again in near future.Sincerely,Pooja

10/10 Excelente

Dale

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk staff were very helpful and accomadating.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Pooja, el 5 oct. 2023
Thank you so much for the Excellent feedback and we truly appreciate your Hilton loyalty.We are glad your stay went awesome.Our team is seasoned with professional employees that strive for excellence.Hope to serve you again soon!Sincerely,Pooja

10/10 Excelente

Graham

Se hospedó 1 noche en septiembre de 2023
Respuesta de Pooja, el 28 sept. 2023
Thank you very much for responding to our guest survey. Your feedback truly means a great deal to us. I am very happy to hear that you enjoyed your stay at the Hampton Inn by Hilton in Fort Saskatchewan, and we look forward to having you stay with us again in the future.Thanks,Pooja

10/10 Excelente

Steven J.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was friendly and accommodating Lady who made the breakfast was wonderful
Se hospedó 3 noches en septiembre de 2023
Respuesta de Pooja, el 23 sept. 2023
Thank you very much for responding to our guest survey. Your feedback truly means a great deal to us. I am very happy to hear that you enjoyed your stay at the Hampton Inn by Hilton in Fort Saskatchewan, and we look forward to having you stay with us again in the future.Thanks,Pooja

8/10 Bueno

Fred

Se hospedó 1 noche en septiembre de 2023
Respuesta de Pooja, el 19 sept. 2023
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.

8/10 Bueno

Theresa

Very good
Se hospedó 2 noches en agosto de 2023
Respuesta de Pooja, el 24 ago. 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

10/10 Excelente

Yuliya

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love staying in Hamptons, but not this time. Rooms, service and everything is great, except for them charging me for the rooms i already paid for. After i contacted expedia, i got refund for one room. Now, i have to waste my time again and contact expedia to get refund for another one.
Se hospedó 2 noches en agosto de 2023
Respuesta de Pooja, el 14 sept. 2023
Thank you for giving us your feedback and I apologize for any inconvenience caused regarding payments for your room. I assure you this won't happen again if you decide to stay with us in future.Thanks,Pooja

8/10 Bueno

Brenda

Everything was great except the breakfast. It could be more enticing. We ended up going to A&W next door for the last too mornings.
Se hospedó 3 noches en agosto de 2023
Respuesta de Pooja, el 24 ago. 2023
Thank you very much for staying with us, and for reviewing our property. I am very sorry that you did not thoroughly enjoy your stay with us, and the breakfast was not also very good.We truly appreciate your feedback and will use this to better our services and products in the future.We hope that you will consider staying with us again in the future.

10/10 Excelente

Cody

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Pooja, el 24 ago. 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

10/10 Excelente

Maury

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Pooja, el 17 ago. 2023
Thank you so much for the valuable feedback regarding our staff & services. It is always a pleasure to see our guests have a positive experience.

10/10 Excelente

Elene

Se hospedó 2 noches en agosto de 2023
Respuesta de Pooja, el 6 sept. 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

10/10 Excelente

Shams

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice quit location,staff were friendly and the breakfast was standard.Lived with family for 2 days.No complaints what so ever.
Se hospedó 2 noches en agosto de 2023
Respuesta de Pooja, el 17 ago. 2023
Thank you so much for the valuable feedback regarding our staff & services. It is always a pleasure to see our guests have a positive experience.

10/10 Excelente

Andrew

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome Breakfast
Se hospedó 2 noches en agosto de 2023
Respuesta de Pooja, el 9 ago. 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

10/10 Excelente

Sean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Pooja, el 9 ago. 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

8/10 Bueno

Frank

Se hospedó 3 noches en julio de 2023
Respuesta de Pooja, el 20 jul. 2023
Thank you so much for the valuable feedback regarding our staff & services. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future.We hope that you stay with us again in the future.Sincierly,Pooja

10/10 Excelente

Gail

Se hospedó 2 noches en julio de 2023
Respuesta de Pooja, el 18 jul. 2023
Thank you so much for the perfect score and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.Thank You,PoojaFront Desk

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Pooja, el 18 jul. 2023
Thank you so much for the perfect score and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.Thank YouPoojaFront Desk

8/10 Bueno

murray

Se hospedó 1 noche en julio de 2023
Respuesta de Pooja, el 9 ago. 2023
Thank you so much for the feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

8/10 Bueno

Tina

Respuesta de Pooja, el 9 ago. 2023
Thank you so much for the giving us your feedback and for staying with us at the Hampton Inn Fort Saskatchewan. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.