2/10
Place are letting homeless people to go in and out of the facility lots of bystanders in the lobby. Letting homeless people sort out their stuffs in the parking area no wonder why they are giving a small piece of paper to be put on the dashboard saying that the hotel will not take any responsibility if something happen with the guest vehicle in the parking lot. We checked in to this hotel for my wife to recover after her surgery as per university of alberta’s recommendation for us to stay for atleast 24hrs around the area because we’re not from edmonton. We checked in at 1pm but end up checking out at 5pm on the same day. If i can rate this hotel for 0 star i will but i have no other choice but to give this 1 star. From checking in the guy stated to me that he can’t see my reservation in his computer then homeless person coming in and out spitting inside the elevator and staffs are not even trying to ask the person to stop playing with the elevator lots of garbage in the parking lot etc.
Overall this place is terrible.
Jono
Se hospedó 1 noche en julio de 2025