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Opiniones de Royal Lodge

2.5 out of 5
Royal Lodge
3815 Gateway Boulevard, Edmonton, AB

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 68 de 250 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 95 de 250 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 43 de 250 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 250 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 250 opiniones" "

7.6/10

Limpieza

7.8/10

Servicio y personal

6.6/10

Servicios

7.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfy bed, nice and quite
Se hospedó 2 noches en abril de 2024
Respuesta de royal lodge, el 22 abr. 2024
Thankyou for staying with us.We really appreciate your business

10/10 Excelente

Roger

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Beautiful room with huge jacuzzi. Can't watch tv from the bed. Strange odor but not too strong. No towel hooks. No ice machine on the premises. Nice mini fridge with freezer space.
Se hospedó 1 noche en abril de 2024
Respuesta de royal lodge, el 10 abr. 2024
Thankyou for staying with us.We really appreciate your business

10/10 Excelente

Jasmin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de royal lodge, el 10 abr. 2024
Thankyou for staying with us.We really appreciate your business.

10/10 Excelente

Cynthia, Eaglesham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de royal lodge, el 10 abr. 2024
Thankyou for staying with us.We really appreciate your business

10/10 Excelente

Davinder

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de royal lodge, el 6 abr. 2024
Thank you for staying with us we really appreciate your business

10/10 Excelente

Stacey, Sylvan Lake

Se hospedó 1 noche en marzo de 2024
Respuesta de royal lodge, el 31 mar. 2024
Thank you for staying with us we really appreciate your business

6/10 Aceptable

Kevin

Viaje en pareja
Early check in
Se hospedó 1 noche en marzo de 2024
Respuesta de royal lodge, el 31 mar. 2024
Thank you for staying with us we really appreciate your business

6/10 Aceptable

Jerry

Le gustó: Limpieza y servicios
A little bit run down but clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de royal lodge, el 17 mar. 2024
Thank you for staying with us we really appreciate your business

4/10 Malo

Rene Norbert

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de royal lodge, el 4 mar. 2024
Thank you for staying at Royal Lodge. we appreciate your feedback.RegardsRoyal Lodge

8/10 Bueno

Uche

Se hospedó 1 noche en enero de 2024
Respuesta de royal lodge, el 31 mar. 2024
Thank you for staying with us we really appreciate your business

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Mohit

No le gustó: Limpieza y condiciones de la propiedad
Average
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Sherry

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay and will be back again!
Se hospedó 2 noches en noviembre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Sherry, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

2/10 Terrible

Devon

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Sheets and bedding were stained. Curtains were stained. Furniture had stains. All the furniture was very beat up and just looked nothing like the pictures shown on the website
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Nicole

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Good if you need a place in a pinch. Nothing special but it's a place to rest your head. Not the greatest but not the worst.
Se hospedó 2 noches en noviembre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Nicole, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

10/10 Excelente

Gabriel

Se hospedó 1 noche en noviembre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Gabriel, for staying at Royal Lodge. We appreciate your business.RegardsRoyal Lodge

4/10 Malo

Brent

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Lots of damage
Lots of damage (some was extensive): table, both chairs, headboard, bed side table, dresser, rug, walls, vanity, mirror, bathtub, and bathroom door. Made the place look like a dump. Kind of ironic they take a damage deposit. All the furniture is probably not worth $150. For both check-in and check-out nobody was at the front desk. It took a minute or 2 for someone to arrive. Not great service in my opinion. On the plus side the bed was comfortable and the mini-fridge was one of the best I have seen.
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Wendy

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Kishan

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Tracy

Se hospedó 1 noche en octubre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Tracy, for staying at Royal Lodge. We appreciate your business.RegardsRoyal Lodge

8/10 Bueno

Mia

Se hospedó 1 noche en octubre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Mia, for staying at Royal Lodge. We appreciate your business.RegardsRoyal Lodge

8/10 Bueno

Ashkiro

Se hospedó 2 noches en octubre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Ashkiro, for staying at Royal Lodge. We appreciate your business.RegardsRoyal Lodge

10/10 Excelente

Zachary

Se hospedó 1 noche en octubre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Zachary, for staying at Royal Lodge. We appreciate your businessRegardsRoyal Lodge

8/10 Bueno

Robert

Long way from the locations I like to go too. Was a little dirty in the room at check in. No Decaf coffee. Funiture was a little rough. Good things, I did get a good nights sleep. Was quiet at night. Parking is OK.
Se hospedó 2 noches en septiembre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Robert, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

8/10 Bueno

Jeffrey

Affordable and convenient. Friendly staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de royal lodge, el 22 nov. 2023
Thank you, Jeffrey, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

10/10 Excelente

Estelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Susana A

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Friendly front desk staff
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Donna

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Recently renovated.. comfortable beds .. good value for what I paid
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Akiff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en agosto de 2023

4/10 Malo

Kevin

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Sarah

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Robert

Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Ritika

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
So much homeless around and towels were even not clean, funny smells going around. Everything was broken, had to sleep without air conditioning.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

RAMON

Se hospedó 1 noche en julio de 2023
Respuesta de royal lodge, el 2 ago. 2023
Thank you, Ramon, for staying at Royal Lodge. we appreciate your feedback.

10/10 Excelente

SHELLY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de royal lodge, el 26 jul. 2023
Thank you, Shelly, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

10/10 Excelente

Brandon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was newly renovated. Staff was friendly. Everything was clean. All in all was good.
Se hospedó 1 noche en julio de 2023
Respuesta de royal lodge, el 26 jul. 2023
Thank you, Brandon, for staying at Royal Lodge. We are glad that you enjoyed your stay. Looking forward to welcoming you again!RegardsRoyal Lodge

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
Se hospedó 4 noches en julio de 2023
Respuesta de royal lodge, el 26 jul. 2023
Thank you, James, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

10/10 Excelente

Victoria

Se hospedó 1 noche en julio de 2023
Respuesta de royal lodge, el 26 jul. 2023
Thank you, Victoria, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

4/10 Malo

James

Se hospedó 1 noche en julio de 2023
Respuesta de royal lodge, el 15 jul. 2023
Dear Jame, We are sorry to see you did not enjoy your stay with us. Our staff are always looking to help guests if they encounter any issues during their stay but we did not hear anything from you, while you were staying with us. If there were any specific issues relating to your stay we would love to hear from you.

4/10 Malo

Reggie

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
City view is a scam
There was some weird substance in the carpet, on the wall, and weird stains on the sheets. Looked to me like construction adhesive.Had a great big pile of hair in one corner, and the shower hadn't been cleaned. The floor had some kind of heaves in it making the bathroom humped and the beds uneven. Other than that, it was quiet and the beds were comfy, the shower was hot, the tv was clear. Just fine if you just need a place to sleep after a long day, just don't spend the extra on "city view". There is no such thing at this motel.
Se hospedó 2 noches en julio de 2023
Respuesta de royal lodge, el 15 jul. 2023
Dear Reggie, Thank you for taking the time to leave a review and your feedback. We are very disappointed to hear about your experience and would like to deeply apologize. Please be assured we will follow up with our management and housekeeping teams on your comments.

6/10 Aceptable

Arvid

Le gustó: Limpieza y comodidad de las habitaciones
A one night dtand
An average hotel/motel. Awkward to get to from the north or leave if heading south. Room tends to be dark and rather drab but it was clean and comfortable.
Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 7 jul. 2023
Thank you, Arvind, for staying at Royal Lodge. We appreciate your feedback. We apologize for the light issues in the room. We will address them with our team. RegardsRoyal Lodge

10/10 Excelente

Amiela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 20 jun. 2023
Thank you, Amiela, for staying at Royal Lodge. we appreciate your feedback.RegardsRoyal Lodge

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 20 jun. 2023
Thank you, Kevin, for staying at Royal Lodge. we appreciate your feedback.RegardsRoyal Lodge

10/10 Excelente

Tracy

Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 20 jun. 2023
Thank you, Tracy, for staying at Royal Lodge. we appreciate your feedback.RegardsRoyal Lodge

8/10 Bueno

Jayme

Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 7 jul. 2023
Thank you, Jayme, for staying at Royal Lodge. we appreciate your business.RegardsRoyal Lodge

8/10 Bueno

Rick

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023
Respuesta de royal lodge, el 12 jun. 2023
Thank you, Rick, for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge

8/10 Bueno

denise

Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 7 jul. 2023
Thank you, Denise, for staying at Royal Lodge. we appreciate your business.RegardsRoyal Lodge

10/10 Excelente

Tamara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I had called ahead to request an early check in. The lady at the front desk was very pleasant and quick to agree to the check in time. The day of arrival I happened to have the same lady, she was very pleasant & check in went very fast and efficiently.
Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 12 jun. 2023
Thank you, Tamara, for your staying at Royal Lodge. We appreciate your feedback. We are glad you enjoyed your stay with us. We look forward to welcoming you back. Regards Royal Lodge

10/10 Excelente

Maddison

Se hospedó 3 noches en junio de 2023
Respuesta de royal lodge, el 7 jul. 2023
Thank you, Maddison, for staying at Royal lodge. We appreciate your feedback. RegardsRoyal Lodge

8/10 Bueno

Andrea

Viaje familiar
Le gustó: Servicio y personal
Some of the furniture is junk, chair was stained and torn, lamp shades looked like blood spatter inside it, table look like it was from a detention facility all carved up. No mirror in room other than the bathroom.
Se hospedó 1 noche en junio de 2023
Respuesta de royal lodge, el 12 jun. 2023
Thank you for staying at Royal Lodge. We appreciate your feedback.RegardsRoyal Lodge