Thank you for taking the time to review your stay at the Runnymede on Thames.I am very sorry that the absence of a desk in your room caused you an inconvenience; We do have desks in our superior rooms so do please request one of these in the future.Regarding the room size, I would suggest, may you wish to revisit us in the future, to book a Deluxe Room as they are more spacious. Thank you for your feedback.We look forward to welcoming you back. Best Regards Elvio Ferreira Senior Duty Manager

Thank you for your 5 star rating. I am,however, sorry to see that you thought the room was very small. We do have larger rooms and on your next visit please enquire about our superior or deluxe rooms. Kind regards Craig Spencer Resident / Guest Relations Manager

Thank you for your great review of the Runnymede on Thames and we look forward to welcoming you back in the near future.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am pleased that you found the spa great. The buffet offering is the same as we served in Leftbank but currently without the rotisserie chicken, pizza and pasta station but these will return when the new restaurant is re-opened in mid May. We have adjusted the pricing accordingly.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am delighted that the team were helpful throughout your stay.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you like the newly refurbished rooms and that you felt the food and service offered great value for money.There should be coffee machines and coffee in every room so I am sorry the coffee was missing on this occasion but glad we rectified this.We look forward to welcoming you back to the Runnymede in the future when all the refurbishments are completed and we are operating as a Warner Hotel.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and we look forward to welcoming you back in the near future.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the hotel clean and quiet despite the work being carried out.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for taking the time to review your stay at the Runnymede on Thames.I am sorry that you rated us 2 out of 5; please may I request further feedback so that we may address your concerns?Thank you for your feedback.Best Regards Elvio Ferreira Senior Duty Manager

Thank you for your lovely review of the Runnymede on Thames and I am delighted that you found the room great, the spa fabulous and the breakfast selection excellent. We look forward to welcoming you back, Best Regards Elvio Ferreira Senior Duty Manager

Thank you for your great review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the team friendly and had a great dinner in the Riverside Restaurant.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you enjoyed your breakfast and the vegan options available and that you found the service provided by our team excellent. I am also glad that you enjoyed our location by the River Thames, our Spa and that you found your room comfortable. We look forward to welcoming you back.Best Regards Elvio Ferreira Senior Duty Manager

Thank you for your review of the Runnymede on Thames.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great 10 out of 10 review.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am delighted that you found the hotel amazing.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the hotel lovely and the team friendly.I am also pleased that breakfast was good and that there was lots of variety.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for taking the time to review your stay at the Runnymede on Thames and I am delighted that you rated us 5 out of 5.We look forward to welcoming you back. Best Regards Elvio Ferreira Senior Duty Manager

Thank you for taking the time to review your stay at the Runnymede on Thames and I am delighted that you rated us 10 out of 10.We look forward to welcoming you back. Best Regards Elvio Ferreira Senior Duty Manager

Thank you for taking the time to review your stay at the Runnymede on Thames and I am delighted that you rated us 10 out of 10.We look forward to welcoming you back. Best Regards Elvio Ferreira Senior Duty Manager

Thank you for your review and I am sorry that you felt that all the facilities were not available as we have kept all the outlets and spa open during the work being carried out but one or two service such as archery are temporarily unavailable.We hope you will revisit soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the hotel beautiful and that you would highly recommend the hotel to others. Thank you.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you had a lovely stay with us and found the team very helpful. I am also pleased that you thought the breakfast was great and the that the hotel was great value for money.We look forward tow welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames although I am disappointed to see such a low score. If you would like to give us any further feedback please contact me directly at the hotel.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you thought the hotel was great.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames. We are in the process of refurbishing the hotel which includes all the bedrooms. The standard rooms are going to have new walk in showers so hopefully this will make the hotel a better option for you.I am sorry about the noise and if we had been made aware at the time we would have been happy to investigate the source of this and rectify the problem or find you an alternative room.I am pleased that you enjoyed the spa but sorry that you were disappointed with the food in the lounge as we do usually receive good feedback for the food in this area. I have advised the Executive Chef the the flatbread was not up to our usual standard. We look forward to welcoming you back in the future when hopefully the rooms will be more suitable and comfortable for your stay.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the hotel and spa lovely.I have passed on your kind feedback to all the team as it is always nice for them to see how much their efforts are appreciated.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am delighted that you always find your visits to us lovely and I am pleased that the current refurbishment works did not disrupt your stay too much.I am delighted that you enjoyed the breakfast in Leftbank although disappointed that the lounge offering was not to your liking. I have passed on your feedback to the Food and Beverage Manager. I am, however pleased that you liked the relaxed cosy atmosphere of the lounge.The pool temperature is kept between 29 and 30 degrees which is the advised range for the indoor pool but with the atmosphere in the spa being warm the water can feel a little chilly. I am sorry if this was not to your preference.We look forward to you visiting us again when the changes may be more apparent.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I hope that the location of the M25 was a positive for you as access to the hotel from the major road network is so easy.We look forward to welcoming you back soon.Kind regardsCraig Spencer

Thank you for your great review of the Runnymede on Thames and I am delighted that you liked the location of the hotel on the banks of the River Thames and nearby attractions.I am also pleased that you found the hotel clean and the room well equipped with the amenities you required.I am glad that you found the spa really nice and that breakfast had a good selection of food on offer.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am delighted that you found the hotel lovely.I am, however sorry that there were faults in the bathroom and I hope that these will be rectified with the current refurbishment.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the food on offer in Leftbank excellent and the wine reasonably priced, especially the champagne.I am also pleased that you found the spa facilities excellent and enjoyed the saunas, steam room and plunge pool.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your feedback. We take all feedback very seriously at the Runnymede on Thames and I believe one of the Management team has made contact with you directly regarding your stay and the shortcomings you experienced. My apologies.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am pleased that you found the hotel ‘cute’. We do offer an in room dining option from the restaurant but I am sorry that this was not your preference. We are undergoing a refurbishment as advertised on all the websites but I am truly sorry that you were disturbed by the works.I hope you will revisit the Runnymede in the future.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the hotel's location on the banks of the River Thames great and the the proximity to Windsor only a taxi ride away.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames although I am sorry that there were some technical issues during your check in and hope that this did not delay you too much.As you are aware the hotel is undergoing a full refurbishment and over 100 of the rooms are currently in the process of being refurbished with the remainder starting when these return to our inventory. This phase of the refurbishment will provide new bathrooms in all the standard rooms and new carpets throughout the bedrooms and corridors.I am pleased that you enjoyed the spa facilities and that you found the team, especially at breakfast fabulous and lots of variety at breakfast.We look forward to welcoming you back in the near future.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the hotel's location on the banks of the River Thames nice and the lounge area comfortable.We look forward to welcoming you back in the future.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am delighted that you chose to return to the hotel and that you enjoy the hotel's location on the banks of the River Thames.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and i am delighted that you find the views of the River Thames from the terraces, lounge and restaurant lovely. I am also pleased that you found the team friendly and efficient.We look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your great review of the Runnymede on Thames and I am delighted that you found the team polite, happy and always willing to help. We are undergoing a refurbishment of the hotel and I hope that the new look will be more appealing to you. During the refurbishment we are limited to one elevator but the second one will be re-implemented once the refurbishment is complete.I am pleased that you enjoyed your stay and we look forward to welcoming you back soon.Kind regardsCraig SpencerResident Manager

Thank you for your review of the Runnymede on Thames and I am pleased that overall you had a lovely stay.You will be pleased to hear that the refurbishment of the bedrooms will improve the wiring and the location of sockets in the rooms. The pillows usually receive very positive feedback but I am sorry these were too soft for you.We look forward to welcoming you back in the future.Kind regardsCraig SpencerResident Manager