Dra Hiroki,Thank you for sharing your feedback regarding your recent stay with us at Boma Inn Eldoret. We are deeply disappointed to learn that your experience fell short of your expectations, resulting in a 1/5 rating.We sincerely apologize for any inconvenience or dissatisfaction you encountered during your time with us. Your feedback is invaluable to us as we continuously strive to improve and enhance the guest experience.We would greatly appreciate the opportunity to discuss your concerns further and work towards a resolution. Please feel free to reach out to us directly so that we can better understand your specific issues and address them accordingly.Once again, we apologize for any shortcomings during your stay, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Warm regards,Yasmine EidCluster General Manager

Dear John,Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that you had a fantastic stay and that we were able to meet or exceed your expectations. Your 5/5 rating means the world to us and serves as a wonderful motivation for our team to continue delivering exceptional service.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Yasmine EidCluster General Manager

Thank you so much for your fantastic review! We are thrilled to hear that you had a 5/5 experience with us. Our team works hard to provide the best service possible, and it's always rewarding to know that our efforts are appreciated. If there's anything else we can do to make your next experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!

Dear Ono,Thank you for choosing Boma Inn Eldoret for your recent stay. We appreciate your decision to stay with us and value the feedback you've provided.We sincerely apologize for the inconvenience you and your wife experienced with the shower system. Ensuring the safety and comfort of our guests is of utmost importance to us, and we are genuinely sorry for any distress caused.Rest assured, we take your feedback seriously and will promptly address the issue with the shower system to prevent any recurrence. Your insights are invaluable, and we appreciate your understanding.If there's anything else you would like to share or if we can assist you further, please do not hesitate to reach out directly. We hope to have the opportunity to welcome you back in the future and provide an improved and comfortable experience.Thank you once again for choosing Boma Inn Eldoret.Kind regards,Kenneth KorirOperations Manager

Dear Zeid,Thank you for taking the time to review your recent stay at Boma Inn Eldoret. We truly appreciate your feedback and are thrilled to hear that you had a positive experience overall.Your rating and comments are invaluable to us as we strive to continuously improve our services and facilities. We're delighted that you found many aspects of your stay satisfactory, and we will take note of your suggestions regarding areas where we can enhance the guest experience further.We're glad that you enjoyed your time at Boma Inn Eldoret, and we look forward to welcoming you back in the future for another memorable stay.Warm regards,Yasmine EidCluster General Manager

Wow! Thank you for the perfect 10/10 rating! We're over the moon to hear about your fantastic experience with us. It's customers like you that make what we do so rewarding. If there's ever anything you need or if you have more feedback to share, feel free to reach out. Looking forward to exceeding your expectations again in the future

Thank you for taking the time to leave a review! We appreciate your positive feedback and the 8/10 rating. We're delighted that you had a good experience with us. If there's anything specific you think we could do to make it a perfect 10 next time, please let us know. We're always looking for ways to enhance our services and meet our customers' expectations. We hope to have the pleasure of serving you again soon!

Dear Isaac, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time. Yes, all our profits go to Red Cross

Dear Nathalie, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time

Dear Sunit. Thank you for your review. Looking forward to your next stay with us.

Dear Jeffrey, Thank you for sharing your thoughts and kind comments following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. I have passed on your praises to my team about how you appreciated their friendliness and hospitality. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to hosting you back soon

Dear Joseph, Thank you for sharing your thoughts and kind comments following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. I have passed on your praises to my team about how you appreciated their friendliness and hospitality. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to hosting you back soon

Dear Joseph, Thank you for sharing your thoughts and kind comments following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. I have passed on your praises to my team about how you appreciated their friendliness and hospitality. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to hosting you back soon

Dear Mr Daniel, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time Best regards, Yasmine Eid Maalouf - Cluster General Manager Boma Hotels

Thank you for your stay. Looking forward to your next stay.

Dear Mr/Mrs Colleen, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time Best regards, Yasmine Eid Maalouf - Cluster General Manager Boma Hotels

Dear Mr/Mrs Colleen, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time Best regards, Yasmine Eid Maalouf - Cluster General Manager Boma Hotels

Dear Mr/Mrs Colleen, thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time Best regards, Yasmine Eid Maalouf - Cluster General Manager Boma Hotels

Dear Mr Chin Cheng, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time Best regards, Yasmine Eid Maalouf - Cluster General Manager Boma Hotels

Dear Loice, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time

Dear Mr Peter, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time

Dear Mr Jonathan, Thank you for sharing your thoughts following your stay with us on our guest page review. We are glad that you had an enjoyable experience during your stay. Such review will surely motivate all of us to always go beyond our guests’ expectations and deliver our brand promise to our guests. Once again, we would like to extend our sincerest gratitude for taking your time to send us your comments. We look forward to your visit next time

Dear Valued Guest, Greetings from Boma Inn Eldoret. Thank you so much for having chosen us, for your stay and for highlighting the pleasant experience you had with us through such a great review on Trip Advisor. I am extremely delighted to note that you had a fabulous stay and that you found our services to be warm and impeccable. We at Boma Inn Eldoret take great pride in our service and our happy guests are the greatest source of motivation for all of us. I have passed on your kind compliments to the entire team and they are overjoyed to have been of service to you. Above all we have also taken note areas of improvement. My team and I will look forward to the pleasure of welcoming you back to Boma Inn Eldoret soon again. Warm regards, Kenneth Korir Ag. Operations Manager

Dear Sherri, Thank you very much for taking the time to post your review following your recent stay at Boma Inn Eldoret. I am glad to notice that your overall rating was quite satisfactory. We appreciate your valuable feedback and look forward to welcoming you back to Boma Inn Eldoret assuring you of our personalized service and best attention at all times. Best regards, Yasmine Eid Maalouf - General Manager

Dear David, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We are glad that you had an enjoyable experience during your stay. Once again, we would like to extend our sincerest gratitude for taking the time to send us your comments. We look forward to your visit next time Best regards, Yasmine Eid Maalouf - General Manager

Dear Valued Guest, Greetings from Boma Inn Eldoret Kenya! We do appreciate you taking time out to share with us your experience. We are delighted that you had enjoyed staying with us. Thank you for valuable feedback. We are continuously working with our team to ensure flawless service and great product experience for all our guests. . My sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards, Management Team Boma Inn Eldoret Kenya.

Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at the Boma Inn Eldoret Kenya. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Boma Inn Eldoret Kenya.

Dear Valued Guest! Greetings! Thank you for writing this review over this platform, we are glad that you had a wonderful stay with us. Thank you for your words of encouragement. My sincere efforts will go with my team to provide a high level of comfort to our guests. We look forward to seeing you in the near future. Warm Regards, Management Team Boma Inn Eldoret Kenya.

Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at Boma Inn Eldoret. Thank you so much for your word of encouragement. We look forward to you visiting us very soon in the near future. Warm Regards Management Team Boma Inn Eldoret Kenya.

Dear Valued Guest, Greetings! Thank you for taking the time to review about your stay at Boma Inn Eldoret. We have noted your feedback very positively and is shared with the concerned department in order to take corrective measures. We empathize for the inconvenience that has caused you. We look forward to you visiting us very soon in the near future. Warm Regards, Management Team Boma Inn Eldoret Kenya.

Greetings from Boma Inn Eldoret. Thank you for your feedback and for sharing a vivid picture of the experience. We have checked into the matter and found out more about the incident; we greatly regret that it happened. Our customer's comfort and experience is greatly valued, and as a result, we have put up corrective measures to ensure that it never happens again. I will reach out to you, through your email address, to discuss the best way of making up for you during the next visit. Kindly accept our sincere apologies and rest assured the matter has been addressed with the required seriousness. We look forward to your next visit.

Thank you for your Feedback.

Thank you for your great feedback. We look forward to hosting you once again in the near future.