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Reviews of Ella Mansion

2 out of 5
Ella Mansion
No.15, Ratnagiri Estate, Ella

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sashigan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ella Mansion
Very nice view, the staff were really friendly. The chef there named Boothi was amazing. Definitely recommend for people new to Ella
Stayed 1 night in Feb 2024

2/10 Terrible

Kumail

This homestay was not ready for my arrival. He first asked me to come 2 hours late and then when i arrived there was no one at home. He finally accommodated me into another adjacent property which was much better, but i could have selected that in the first place.
Stayed 1 night in Nov 2018

10/10 Excellent

Dominima, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and very nice staff
This place is 5mins by tuk tuk from the busy and very touristy main street in Ella. The staff is extremely nice and helpful. The rooms are clean and comfortable. Great views. A newly built place.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Okay stay
Hotel is new, 3 km away from the city center (tough road to walk) so you definitely need a tuk-tuk to take yo there 300 rupees. On the bright side, it is a quiet, green, secluded area! Service was great, people are kind and willing to assist you. I was a little bit disappointed with the cleanliness inside the rooms, bathrooms look clean since they are new however there was a lot of hair in the drain and it seemed it had no been cleaned.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super ihana asiakaspalvelija aulassa, joka tarjosi meille aamupalan ilmaiseksi, vaikka se ei hintaan olisi kuulunut. Olimme aamulla lähdössä aikaisin seuraavaan kohteeseen ja respan mies oli tehnyt munakkaat, hedelmäsalaatit ja paahtoleivät meitä varten. Huone oli hyvin siisti ja tilava. Suuri parveke, josta kauniit näköalat vuoristoon.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Schönes Hotel mit einigen Problemen
Das Zimmer war sauber, das Personal freundlich und hilfsbereit. ABER: Der Strom war immer wieder weg, genauso das Wasser. Wir konnten am Morgen nicht duschen und zeitweise die Toilette nicht spülen. Eines unserer Betten war und wurde einfach nicht bezogen. In der Toilette gab es kein Klopapier und keine Handtücher. Zum Glück hatten wir alles selbst dabei. Das Hotel wirkt neu/unfertig, hat aber bestimmt Potential.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
It's a really relaxt hotel. It's new and they are still working on it. But it already looks great! The staff is very friendly and helpfull. And the food they make is good! I had a great time here and if I come to Ella again, I will go to Ella Mansion again!
Stayed 2 nights in Mar 2018

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018