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Opiniones de Best Western Plus Bayshore Inn

2.5 out of 5
Best Western Plus Bayshore Inn
3500 Broadway St, Eureka, CA

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 468 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 314 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 110 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 63 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 48 de 1003 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

7.8/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful building, great housekeeping
Se hospedó 6 noches en octubre de 2020
Respuesta de General Manager, el 26 oct. 2020
Dear Eric, From our beautiful accommodations to our fantastic staff, we are elated to earn your wonderful review. We can’t wait until your next visit.

10/10 Excelente

Dorla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always clean and comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 22 may. 2024
Dear Dorla,Thank you for recognizing our commitment to cleanliness and comfort here at Best Western Plus Bayshore Inn. We take pride in providing a fresh and relaxing environment for our guests, and we're glad that you enjoyed your recent stay with us. We look forward to welcoming you back very soon.

10/10 Excelente

Karen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was a little concerned after reading some of the reviews, but our stay here was perfect. We opted for a room with a jetted tub which was great after two long days of hiking (though one person complained that the jets weren't powerful enough.) The room was clean and the grounds were well maintained. Sound was not an issue, but the door doesn't block sound that well so it's possible to hear people coming and going from their rooms within the courtyard quite easily. On the other hand, we were serenaded by the frogs in the koi pond every night. The outdoor hot tub was closed for maintenance, but the indoor hot tub was open. Pool closes at 9pm so by the time we were at our room each night, it was already closed, but that's why we got the room with the tub. The area around the hotel and the parking lot did not seem unsafe in any way. I rarely saw anyone who wasn't a hotel guest when I looked out the window. Our room had a sliding door that looked out onto the adjacent street and it wasn't an issue. Oh, one minor complaint - the TV had motion smoothing enabled on every channel so all the movies looked like soap operas. TV was basically unwatchable. Should be disabled but there's no way to adjust the menu settings.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager, el 16 may. 2024
Dear Michael,Thank you for being our valued guest at Best Western Plus Bayshore Inn. We're thrilled to hear we exceeded your expectations and provided you with a perfect stay! We appreciate you highlighting our relaxing amenities and clean, well-maintained grounds. Thank you again for your feedback, and we look forward to welcoming you back soon for another fantastic stay!

8/10 Bueno

Tonya

Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Laura, Benicia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a pretty property! Beautiful gardens, koi pond and hot tub. The rooms were spacious, beds were comfortable. Basic breakfast is provided. Also there is a decent sized refrigerator with a freezer.
Se hospedó 2 noches en mayo de 2024
Respuesta de Maggie, el 14 may. 2024
Thank you Laura for choosing to stay with us here at the Best Western Plus Bayshore Inn and we really appreciate your feedback

10/10 Excelente

Kim

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Had a great experience and will be staying there again.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 10 may. 2024
Dear Kim,Thank you so much for choosing to stay with us at Best Western Plus Bayshore Inn. Our goal is to provide every guest with a wonderful experience, so we're thrilled you enjoyed your visit. The pleasure was all ours, and we can't wait to welcome you back.

10/10 Excelente

Bradley

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager, el 14 may. 2024
Dear Bradley,We are so happy to know that you had a great time with us overall and we trust that everything was in order for your stay. Your perfect rating means the world to us and we hope to see you again soon.

10/10 Excelente

Emily

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very cute building and lovely koi pond and garden
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 20 abr. 2024
Dear Emily,Thank you for your kind words! We're delighted to hear that you enjoyed the charm of our building and the serene ambiance of our koi pond and garden. We look forward to welcoming you back to Best Western Plus Bayshore Inn for another enjoyable visit.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love the view of the bay and hearing the frogs every night
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 18 abr. 2024
Dear Jennifer,Our team enjoyed hosting you at Best Western Plus Bayshore Inn. We're delighted you loved the scenic view and peaceful sounds of wildlife. It would be a pleasure to welcome you back again!

2/10 Terrible

Eddie

Se hospedó 4 noches en abril de 2024
Respuesta de Nicole, el 10 may. 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Malo

Gilda

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
I was given a back room and refused it because it’s very unsafe. Insisted and it took a while to convince clerk that as a single woman, it was not safe for me to be where he had put me.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 12 abr. 2024
Dear Gilda,Thank you for sharing your experience with us. We're disappointed to hear about the inconvenience you faced during your stay. Ensuring our guests' safety is a top priority, and we apologize for any delay in addressing your concerns. Your feedback has been taken seriously, and we're committed to improving our service. We hope to have the opportunity to welcome you back for a more positive experience.

10/10 Excelente

Trent

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly and helpful. Easy check-in, easy checkout. Kids loved the pool and hot tub. Cool Koi pond. I wish the sauna worked.
Se hospedó 5 noches en abril de 2024
Respuesta de General Manager, el 9 abr. 2024
Dear Trent,It was a pleasure to welcome you and your family to Best Western Plus Bayshore Inn, and we are delighted everyone had such a wonderful stay. Your kind comments about our friendly staff and great amenities are appreciated and will be shared with the team. Please come see us again any time you want to check out our excellent koi pond.

6/10 Aceptable

Courtney

Se hospedó 1 noche en marzo de 2024
Respuesta de Maggie, el 14 may. 2024
Thank you Courtney for choosing to stay with us here at the Best Western Plus Bayshore Inn. We really appreciate your feedback

6/10 Aceptable

Brenda

Viaje familiar
Le gustó: Limpieza y servicio y personal
The property was utilitarian in a less than desirable area. The beds were not comfortable and the toilet did not work probably. The staff for the most part were friendly and supportive. Breakfast was included and my traveling party said they enjoy it. The property was near the zoo which has the Redwood Sky Walk. It is also about a 30 minute drive to the Avenue of the Giants which was breathtaking and a must see. We were there to see the redwoods and that did not disappoint but the lodging in the area will not nearly match this experience.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Brenda,Thank you for sharing your feedback. It's wonderful to hear that our location near the zoo and the proximity to the Avenue of the Giants enhanced your visit. We're also glad your party enjoyed our breakfast and the hospitality of our team. We always strive to improve our guest experience and appreciate your insights on the beds and bathroom facilities. It is our hope to welcome you back, ensuring a more comfortable stay while you explore the stunning redwoods.

10/10 Excelente

Nancie

Viaje en pareja, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Maggie, el 14 may. 2024
Thank you Nancy for choosing to stay here with us at the Best Western Plus Bayshore Inn, we really appreciate your feedback

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only negative was the Body soap was empty!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Jennifer,Thank you for taking the time to review your stay! We are thrilled to learn that you had an excellent experience, and we appreciate your feedback on the soap. Our team will ensure it is well-maintained moving forward, and we eagerly anticipate welcoming you back to the Best Western Plus Bayshore Inn for another enjoyable visit.

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 28 mar. 2024
Dear Chris,Our friendly staff works hard to ensure all our guests feel welcome, and they'll be delighted you appreciate their kind assistance. The next time you're in the area, please come see us again at Best Western Plus Bayshore Inn!

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Huge room. Nice staff. Great continental breakfast.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 28 mar. 2024
Dear Chris,Thank you for your feedback! We appreciate all guest feedback we receive, and it's great to hear you enjoyed our friendly staff, comfortable rooms, and complimentary breakfast. We're happy to hear you had a great visit with us and we hope you'll come back soon.

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay. Clean room, nice breakfast options, convenient to parks.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Robert, Comfort, cleanliness, and convenience can always be found at Best Western Plus Bayshore Inn. Thank you for the perfect rating and for taking the time to leave a review. It would be a pleasure to host you again, so we hope you have plans to come back soon!

10/10 Excelente

Franci, Maple Grove

Viaje en grupo
Le gustó: Servicios y condiciones de la propiedad
Our room was very nice and the staff were courteous.
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Franci,We're so thrilled to know that our friendly team members were the highlight of your visit and that you had a great time with us overall. Thank you, and we hope to see you again soon.

4/10 Malo

Andrew

Viaje familiar con niños
No le gustó: Servicio y personal
The hotel is older but relatively clean. Walls are pretty thin. For some reason a group of men decided to congregate on the balcony above us talking up a storm at 2AM. We were also in the room next to the door/hallway leading to the gardden area which was very noisy as well. At check-out had a rather unpleasant experience with staff being quite short with me. Overall, i would not stY here Gain.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 19 mar. 2024
Dear Andrew,While we are happy you enjoyed our clean accommodations, we are sorry your stay wasn't as enjoyable as we had hoped. Please know that we are known for our peaceful offerings and top-notch service and apologize this wasn't your experience. We hope you'll reconsider and give us another opportunity to show you we are better than this.

10/10 Excelente

Pennee K

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Front Desk, el 15 mar. 2024
Glad you and your family enjoyed your stay! Thank You for choosing Best Western Plus Bayshore :}

8/10 Bueno

Christie

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was great, very friendly. Our room was as expected. Clean and quiet. Breakfast buffet was above and beyond. The area in which they have set aside for dogs to do their business is not lighted well, and with homeless folks in the area I did not feel safe taking my dog out after dark. There is a lovely walking path within a block of the hotel, but again homeless are camped along it. Such is California!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 11 mar. 2024
Dear Christie,Thank you for choosing Best Western Plus Bayshore Inn and for sharing your feedback. While we are sorry your stay wasn't quite perfect, we are delighted you enjoyed our amazing staff, delicious breakfast, and clean, peaceful accommodations. We look forward to welcoming you back for another comfortable visit.

10/10 Excelente

Kathleen

Viaje en pareja
Such a great welcome. Thank you for that.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 4 mar. 2024
Dear Kathleen,Thank you for choosing Best Western Plus Bayshore Inn! Our team is delighted you received excellent service during your recent visit. We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience.

10/10 Excelente

Sheldon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Jessica

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Annie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed our stay!!! Loved how close our room was to hot tub and breeze way to exit and enter property! Would definitely stay again!!!
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager, el 7 feb. 2024
Dear Annie,It is wonderful to know that you had an excellent experience with us! Thank you so much for your kind words and for giving us a perfect rating. We look forward to your return!

10/10 Excelente

Kathleen, Sun Prairie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was located on a easy to find route, not far from the old town and the rooms were clean and quiet!
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager, el 2 feb. 2024
Dear Kathleen,We are grateful for your perfect rating. It makes us pleased to know that we are located in a convenient location near desired roadways and parts of town. We are glad that you enjoyed your stay inside with us as well, thanks to the high standards of cleanliness and quietness that our accommodations have to offer. We hope to provide you another great experience in the future.

8/10 Bueno

Indigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Laurie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and comfortable
Great staff! Clean! Delicious breakfast!
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 31 ene. 2024
Dear Laurie,Thank you for your kind words! We're delighted you found our team great and started your day with our delicious breakfast. Your feedback motivates us, and we can't wait to have you back at Best Western Plus Bayshore Inn for another exceptional experience!

10/10 Excelente

Christine

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super nice people at the front desk! Even got a doogy goodie bag for my pup. The pool is awesome.
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 19 ene. 2024
Dear Christine,Thank you for taking a moment to share your wonderful review. We know the staff at Best Western Plus Bayshore Inn makes all the difference, and we truly appreciate you highlighting the commitment of our wonderful team. They will be honored by your kind compliments, and we hope to have the pleasure of welcoming you back again soon.

10/10 Excelente

CHIAOCHIEH

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Britany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Lance

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Center courtyard was beautiful. We were able to get a room with a jet tub and a view of the ocean. Hidden gem in downtown Eureka.
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 10 ene. 2024
Dear Lance,Thank you for being our guest and for sharing such a delightful review. We are thrilled you were impressed with our beautiful courtyard, wonderful accommodations, and stunning ocean view. It would be an honor to welcome you back to Best Western Plus Bayshore Inn for another memorable getaway.

6/10 Aceptable

Jacob

Le gustó: Servicio y personal
Bathroom door didn’t close room 144
Se hospedó 3 noches en diciembre de 2023
Respuesta de General Manager, el 10 ene. 2024
Dear Jacob,Thank you for being our guest and providing your feedback. Our maintenance team will address the issue with the bathroom door, and they appreciate you bringing this to our attention. We hope you will stay with us again.

10/10 Excelente

Haley

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff had a computer error happen during my stay and the young red haired gentleman was extremely professional and easy to work with. Give him a raise! Amy at the front desk is a doll and very sweet! Best pool/hot tub in the area and your entire staff are wonderful. The breakfast crew are kind and work hard. Love love love bayshore best western 😍 Ill be back next holiday season :) Keep up the great work.
Se hospedó 4 noches en diciembre de 2023
Respuesta de General Manager, el 10 ene. 2024
Dear Haley,Your outstanding review of Best Western Plus Bayshore Inn brightened our day! Amy and the rest of our team are delighted to be acknowledged for our warm hospitality. It's also great that you consider our pool and hot tub to be the best in the area. Many thanks for your thoughtful compliments and we look forward to your next visit!

10/10 Excelente

Maya L

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This place rocks!
I have family in Eureka, and when I and my dogs are visiting, we look no further than here. They're pet-friendly, the staff is friendly, and they serve a modest breakfast. We have stayed here many times since 2019. Thank you!!
Se hospedó 2 noches en diciembre de 2023
Respuesta de General Manager, el 2 ene. 2024
Dear Maya,It was a pleasure hosting you at Best Western Plus Bayshore Inn! We're glad our pet-friendly, welcoming accommodations and tasty breakfast impressed you, and we look forward to your next visit.

10/10 Excelente

Jamie

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ann

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Sandy

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Linda

Se hospedó 5 noches en diciembre de 2023

8/10 Bueno

Robin

Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All good . Staff friendly when checking in
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 26 dic. 2023
Dear Robin,Thank you so much for taking the time to share your thoughts with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. It was a pleasure having you as our guest, and we hope you return soon.

6/10 Aceptable

Kristen Houghton

6/10 Aceptable

Kristen Houghton

10/10 Excelente

Jane, Westhampton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bed was comfortable
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 13 dic. 2023
Dear Jane,It's good to hear you had a comfortable stay at Best Western Plus Bayshore Inn. Thank you for sharing your positive experience, and please return soon for another fantastic time.

10/10 Excelente

John

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Kristina, Cedar Rapids

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, comfortable and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 10 dic. 2023
Dear Kristina,Thank you for the outstanding review of your recent stay at Best Western Plus Bayshore Inn. We're glad you enjoyed your time with us and our clean and comfortable accommodations and quiet surroundings. It would be our pleasure to host you again in Eureka, so come back soon!

10/10 Excelente

Dhruva

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and great breakfast!!
Se hospedó 3 noches en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear Dhruva,Our friendly staff truly enjoyed hosting you and will be glad you felt welcome while you were here. It's also great to know that our tasty breakfast was to your liking. The next time you're in the area, please come see us again at Best Western Plus Bayshore Inn!

10/10 Excelente

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
🤘
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear Joseph,It was our pleasure to host your visit, and we appreciate your rating. Our team trusts you had a comfortable stay and a great night's sleep. We hope to welcome you back again soon.