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Opiniones de Super 8 by Wyndham Casper East/Evansville

2 out of 5
Super 8 by Wyndham Casper East/Evansville
739 Luker Lane, Evansville, WY

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 64 de 313 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 47 de 313 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 63 de 313 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 59 de 313 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 80 de 313 opiniones" "

5.4/10

Limpieza

7.0/10

Servicio y personal

5.2/10

Servicios

4.8/10

Condiciones de la propiedad

5.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

David

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
No es lo que anuncia la compañía..es una estafa ..
Se hospedó 1 noche en septiembre de 2022
Respuesta de melody, el 9 oct. 2022
thank you for taking the time to fill out this review, we do appreciate any and all feedback. I am sorry that we did not meet your expectations. we are a work in progress and trying to get everything up to standards. thank you again for the feedback

2/10 Terrible

JUAN

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Cuarto sucio, baño sucio, sin agua, olía a cigarro, los conectores de la la corriente eléctrica estaban defectuosos, estacionamientos poco iluminados. Atención al cliente muy bien, desayuno muy rico
Se hospedó 1 noche en agosto de 2022
Respuesta de melody, el 7 sept. 2022
thank you for taking the time to fill out the review, we do appreciate any and all feedback. we are a dated building, and we are in the process of updating we are a work in progress. i will let the staff and the breakfast lady know that commented on them thank you again.

10/10 Excelente

miguel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good staff and excellent service
Se hospedó 1 noche en septiembre de 2021
Respuesta de melody, el 19 sept. 2021
Thank you for taking the time to do this review. We do appreciate all and any feedback. Thank you for choosing to stay with us. we do hope you will stay with us again if you get back this way.

8/10 Bueno

Conrado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2021
Respuesta de melody, el 24 sept. 2021
thank you for choosing to stay with us here at the super 8. we do appreciate you and the feedback. We hope that you will consider staying with us again.

4/10 Malo

Vandana

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Super 8 staff , el 13 may. 2024
Thank you for taking the time to fill out this survey. We apologize for any issues you may have experienced during your stay.

4/10 Malo

Robyn

No le gustó: Limpieza, servicios, condiciones de la propiedad
From 12am to 4am on a Thursday I had to listen to the people above me partying. There was no phone in the room to call the front desk so I had to walk to the front desk at 4am which I did not feel safe to do as I was alone. The woman said she would go speak to them and I’m not sure she did as they continued to party. I understand you get what you pay for but it was very disappointing. The cigarette butts at the second entrance. The room itself was ok but between the parties and barking dogs, don’t expect to get any sleep.
Se hospedó 2 noches en abril de 2024
Respuesta de Staff at Super 8, el 9 may. 2024
thank you for taking the time to fill out the review. we do appreciate any and all feedback. I do want to apologize for the noise and it being 4am. I am sure she went and asked them to quiet down. I just want to apologize again to you. thank you again for the feedback and we will look into this.

4/10 Malo

Matthew

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The front desk staff were the only redeeming quality: very friendly and attentive. One of the two rooms that we checked into absolutely wreaked of cigarette smoke and actually had a cigarette burn in the comforter. There were mysterious stains on the bathroom walls and the bathroom fan didn’t work. Another bathroom fault was that the paint was actually peeling away from the walls all over the place because the ventilation was broken for what seems to be a LONG time. We went to the breakfast in the morning, only to find that the only thing that was there was yogurt and bagels, and no coffee left (there was some in the lobby). The breakfast host for the hotel let us know that the truck hadn’t arrived with food so there was none to offer. This was a very economical stay however, I would’ve gladly spent more money for a room that didn’t smell like cigarettes and breakfast served when it was supposed to be.
Se hospedó 1 noche en abril de 2024
Respuesta de melody, el 29 abr. 2024
thank you for taking the time to fill out this review. We do appreciate any and all feedback, we do apoligize for the smell, this is being dealt with. as well as the breakfast looking into this. thank you again for the feedback.

2/10 Terrible

Laverle, Chadron

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Water running out of the wall instead of the shower head
Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 staff , el 25 abr. 2024
Thank you for letting us know about this issue. We will get maintenance on this

6/10 Aceptable

Judith

Se hospedó 1 noche en abril de 2024
Respuesta de Super 8 staff , el 25 abr. 2024
Thank you for taking the time to fill out this survey. Please let us know if you have any issues we need to address

10/10 Excelente

Samantha

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Super 8 staff , el 25 abr. 2024
Thank you for taking the time to fill out this survey. We appreciate your business and look forward to seeing you again

2/10 Terrible

KENNETH

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ext is run down and covered in dog feces. The interior walls are falling apart, the carpet is stained with dog feces and smells. The room door wouldnt latch correctly, dirty, smelly and most of the light fixures were broken. Heater/AC cord was wire nutted together. Could go on... but it's disgusting!
Se hospedó 2 noches en abril de 2024
Respuesta de Super 8 staff , el 5 abr. 2024
Thank you for providing your feedback. We apologize for the inconveniences you experienced during your stay. We will get this passed onto our management

4/10 Malo

Julian

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Tv was a good size. Beds were comfortable. Everything else needs work.
Se hospedó 1 noche en marzo de 2024
Respuesta de Staff at Super 8, el 26 mar. 2024
Thank you for taking the time to fill out the review, We do appreciate any and all feedback.I apologize for not meeting your expectations, and be assured its all getting looked into and taking care of. Thank you again for the feed back.

4/10 Malo

Chris

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Property run down. Parking lot a mess with garbage, etc. Hallways dirty and gross.
Se hospedó 1 noche en febrero de 2024
Respuesta de Staff at Super 8, el 7 mar. 2024
thank you for taking the time to fill out the review and for your comments. we are a dated building and a work in progress. we are remodeling and not yet completed. thank you again.

4/10 Malo

Maxine

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very dirty and run down.
Se hospedó 1 noche en febrero de 2024
Respuesta de Staff at Super 8, el 7 mar. 2024
thank you for taking the time to fill out this review. I do apologize for not meeting your expectations, we are a work in progress, just had some remodeling done , we do apologize again for the inconvenience and not meeting you expectations.

2/10 Terrible

William

Viaje familiar
Don’t recommend
Staff was great. There was a generator running outside the building. The hallway smelled horrible our room door was wide open. The staff was extremely courteous and friendly
Se hospedó 2 noches en febrero de 2024
Respuesta de Staff at Super 8, el 7 mar. 2024
thank you for taking the time to fill out the review. i do apologize for the inconvenience. I will let staff know about the comment you made about them, do apologize for the inconvenience.

6/10 Aceptable

Dick

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
This place needs a lot of work to the whole facility. Bathroom grouting was terrible. No non slip pads for the tubs. Ceiling patches are ugly. Only thing good was the bed after workers quit at 9 pm.
Se hospedó 1 noche en febrero de 2024
Respuesta de Staff at Super 8, el 7 mar. 2024
thank you for taking the time to fill out this review, we are a work in progress it is slow going, however we are working on this. thank you again for taking the time .

10/10 Excelente

Jagpreet

Se hospedó 2 noches en febrero de 2024
Respuesta de Staff at Super 8, el 7 mar. 2024
thank you for taking the time to fill out the review

6/10 Aceptable

Josh

Le gustó: Servicio y personal
Se hospedó 2 noches en enero de 2024
Respuesta de Staff at Super 8, el 7 mar. 2024
thank you for taking the time to fill out the review.

2/10 Terrible

Peter Kim

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de melody, el 7 mar. 2024
thank you for taking the time on the review.

6/10 Aceptable

Mohamadou

Se hospedó 1 noche en diciembre de 2023
Respuesta de kim w, el 23 dic. 2023
Thank you

6/10 Aceptable

Joshua

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 3 noches en diciembre de 2023
Respuesta de melody, el 12 dic. 2023
Thank you for the feedback and taking nthe time to fill out the review. We do appreciate any and all feedback

10/10 Excelente

AMANDA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was cllean. Staff was very kind and accomodating. Would definitely stay again!!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Staff at Super 8, el 12 dic. 2023
Thank you for filling out the review, we do appreciate any and all feedback. I will share with the staff your comments. Thank you again

8/10 Bueno

Joseph, Hot Springs

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios
It’s old and showing it’s age - just like me, so, kind of a good match. “Pet Friendly” is always good, though. Bed was comfortable with nice fat ploofy pillows. Everything worked: a/c, tv, fridge, in-room coffee. Large, almost empty truck parking area to let my dogs run for a bit. Right off the freeway, so there’s a ton of food options nearby. A good enough place to stop for a night.
Se hospedó 1 noche en noviembre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out the review we do appreciate any and all feedback. we are happy that we met your expectations

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Don't stay here.
This hotel needs to be torn down. It is disgusting.
Se hospedó 1 noche en noviembre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feedback. yes we are a dated building and getting ready to do some updating

6/10 Aceptable

Karen

Viaje familiar
No le gustó: Condiciones de la propiedad
Property needs paint and updated.
Se hospedó 1 noche en noviembre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feedback, we do agree about the paint and updating on the place.

4/10 Malo

Darcy

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I went to take a shower and it sprayed all over and not from where it was supposed to. There was hair in the tub they went to move me rooms and the shower didn’t work there was mold around the tub so I ended up going back to the first room.
Se hospedó 1 noche en noviembre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for filling out the review we do appreciate any and all feedback, i do want to apologize for the inconvenience, and we are taking care of this.

6/10 Aceptable

Kenzie

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Our key did not work properly. We had to insert It and take it out really fast to work. It smelt weird and it was kinda creepy.
Se hospedó 1 noche en noviembre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feed back. i do apologize for the inconvenience.

8/10 Bueno

KENNETH G, Glenrock

Se hospedó 1 noche en octubre de 2023
Respuesta de kim w, el 23 dic. 2023
Thank you for staying with us

4/10 Malo

Yeonsoo

No le gustó: Limpieza y condiciones de la propiedad
I can understand that the property is old but the cleanliness is a separate matter. There was a stain on bedding and dity filmy residue in toilet, and the peephole on the door was gone, so anyvody can look into the room while you're staying! Also I had to open the window due to very strong ramen like stench that did not subside..
Se hospedó 1 noche en octubre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out the review. I want to apologize for not meeting you r expectations, that is unacceptable. we do appreciate any and all feedback

10/10 Excelente

Parris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great
Se hospedó 2 noches en octubre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out the review

10/10 Excelente

Shay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service and stay!
Se hospedó 1 noche en octubre de 2023
Respuesta de melody, el 12 oct. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feedback. it makes me so happy to hear that we met your expectations and wad satisfied with your stay. we do hope that you will come back and see us again. thank you again for your feedback.

6/10 Aceptable

Terri

Super 8 is where we stayed all the time. Now we try to avoid them. Not as clean and comfortable as they once were.
Se hospedó 1 noche en octubre de 2023
Respuesta de melody, el 12 oct. 2023
Thank yo0u for taking the time to fill out the review, we do appreciate any and all feedback, I am saddened to hear this, I hope that someday after our renovations you will give us another try. thank you again for your feedback

8/10 Bueno

Sharon

Le gustó: Limpieza y servicios
Nice room… comfy bed… a dog had been at the carpet… hope the owners paid up so it can be repaired… There was a damp patch outside the bathroom… discovered when our socks were wet… think it was from a leak in the ceiling which had a watermark but no more water coming through… told front desk as we left, who made a note for maintenance, not particularly interested but definitely made a note, so hopefully remedied for the next person in the room… someone must have caused a slight flood upstairs, not the motel’s fault, no one would know unless they took their shoes off. The hairdryer and coffee machines kept cutting out and a lightbulb was out in the bathroom… could be connected, so won’t mark down for this. Breakfast was a bit limited by 8:30, no coffee, but could make one in the room… (for 30 secs anyway)…. I guess the early bird catches the worm… a lot of workers there…. Reasonable price and comfortable, would stay again.
Se hospedó 1 noche en octubre de 2023
Respuesta de melody, el 12 oct. 2023
Thank you for taking the time to fill out the review, we do appreciate any and all feedback. it makes us happy to hear nice things about your experience, on the other hand we are taking care or all these issues as we can, thank you again for the feedback

6/10 Aceptable

Nina

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Nice staff. Room not very clean. Bathroom soap dish broken stain on the rug. TV remote didn't work.
Se hospedó 1 noche en octubre de 2023
Respuesta de melody, el 12 oct. 2023
Thank you for taking the time to fill out the review, we do appreciate any and all feedback. thank you for your comment on the staff. and we are taking care of these issues as best we can. thank you again for your feedback.

4/10 Malo

Cliente verificado

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out review

4/10 Malo

Bruce

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Floor was dirty door was broke
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 5 oct. 2023
thank you for taking the time to fill out the review we do appreciate any and all feedback. i want to apologize for not meeting you expectation's and we are looking into and taking of the problem. thank you again for your feedback

10/10 Excelente

shawn

Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 15 nov. 2023
thank you for taking the time to fill out the review

2/10 Terrible

Luis

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was bed bugs
Respuesta de melody, el 5 oct. 2023
thank you for filling out the review we do9 appreciate any and all feedback. allow me to apologize for on behalf of out hotel for failing to catch this issue. we have taken care of it and will be more diligent on checking better. so as not to run into this problem again. thank you again for the feedback

6/10 Aceptable

Yvette

Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for the feedback

6/10 Aceptable

Nick

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wont be going back
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feedback. we do apologize for not meeting your expectations. thank you again for the feedback

4/10 Malo

Sandra

No le gustó: Servicio y personal y condiciones de la propiedad
The area around the motel felt unsafe. The motel itself appeared unkept on the outside weeds right next to the building. The inside appeared dingy. When we arrived we waited 20 minutes at the desk before anyone came to the desk. We yelled and tried calling on phone. The room was very small no room to move around. The bathroom was very nice and clean. The bed was clean and comfortable. The chair was stained and dirty and the carpet was dingy.The continental breakfast was insufficient.
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
on behalf of out team, I would like to apologize for falling to exceed your expectations. your satisfaction is important to us and we will be using the feedback you provided to make improvements. thank you again for the feedback

4/10 Malo

Marcy

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty
The room was dirty. Tv remote didn’t work. Lamp shade fell off lamp.
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feedback. we want to apologize for the condition of the room no excuse for any of that. be assured we are addressing these issues. thank you again for the feedback

2/10 Terrible

Jeremy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t stay!!
No running water, door lock was missing & holes in the wall. Might be the worst hotel I’ve ever seen.
Se hospedó 2 noches en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for the feedback we want to apologize for the appearance of the room, we have been going through staff changes and getting things fixed as best as we can. thank you again for the feedback.

6/10 Aceptable

Lynn

No le gustó: Limpieza, servicios, condiciones de la propiedad
On the outside the building had peeling paint, weeds and did not look like a safe place to stay. Hallways had trash on the floor when I checked in and same trash plus more when I checked out. I could barely get in my room because the door was so bad. The bedside lamp did not work. The remote control for the tv only worked a little. The room smelled musty and like someone had been smoking in it.
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for taking the time to fill out the review, we do appreciate any ands all feedback. we would like to apologize for the appearance, we are dated and in need of some upgrading thank you again for the feedback we are addressing this as we can

2/10 Terrible

CHANDA

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The pictures on Expedia are not the actual pictures of the hotel. The outside of the building hasn't had any maintenance or paint in years. The breakfast consisted of mini muffins and a couple choices of cold cereal. The inside of the hotel does not smell clean at all. Our room was a non-smoking, but you could smell that it had been a smoking room at one point. We ended up having to open the window to get fresh air in. All in all, I was very disappointed and felt deceived by the pictures. We will not stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feedback. we are a dated building and in need of some upgrading, we are dealing with the issues at hand, thank you for your feedback

2/10 Terrible

Kristen

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pictures are a joke. Holes in the carpet, leaking water, horrible noise, God awful smell. We will drive an hour to Douglas next time Casper is this full.
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for the feedback I would like to apologize for not meeting any expectations, we are addressing these issues thank you again for the feedback

10/10 Excelente

Kaylynn

Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 5 oct. 2023
thank you for taking the time to fill out the review, we do appreciate any and all feedback.

2/10 Terrible

Lois

Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for the feedback

6/10 Aceptable

Janet

Viaje en pareja
No le gustó: Condiciones de la propiedad
Exterior and interior of property needs a refresh. Room assigned was occupied by someone else. Another offered. Way overpriced for condition of property.
Se hospedó 1 noche en septiembre de 2023
Respuesta de melody, el 20 sept. 2023
thank you for taking the time to give us your feedback. we do appreciate all feedback. we are a dated building and in need of some upgrades. thank you again for the feedback

2/10 Terrible

Kauz, Anaconda

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was filthy, not properly cleaned. There was a used condom in the bed. Absolutely disgusting. None of the outer doors locked. Parking lot had trash and garbage all around. Noisy tenants. I will not be staying at a super 8 again.
Se hospedó 1 noche en agosto de 2023
Respuesta de melody, el 20 sept. 2023
thank you for taking the time to give us your feedback. I want to apologize to you for the conditions of the room, we are dealing with these issues . thank you again for the feedback