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Opiniones de Holiday Inn Fargo, an IHG Hotel

3.5 out of 5
Holiday Inn Fargo, an IHG Hotel
3803 13th Ave S, Fargo, ND

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 390 de 837 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 252 de 837 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 113 de 837 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 837 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 837 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yanet

Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Very good
Se hospedó 2 noches en marzo de 2023
Respuesta de Alexis R., el 20 mar. 2023
We're so happy to see you enjoyed your stay with us! We hope to see you again!

8/10 Bueno

A. Paulino

Se hospedó 1 noche en febrero de 2022
Respuesta de Alexis R., el 22 feb. 2022
Thank you for staying with us! If there is anything you feel we could have done better to make your next stay a 10-out-of-10, don't hesitate to let us know at any time. We hope to see you again!

6/10 Aceptable

Cecilia

Se hospedó 1 noche en diciembre de 2021
Respuesta de Alexis R., el 21 dic. 2021
Thank you for your recent stay with us! If there is anything you feel we could have done better to make your next stay a 10-out-of-10, don't hesitate to let us know at any time. We hope you have a great week!

2/10 Terrible

Monserrath, Fargo

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me cobraron 15 dólares extra cuando llegue aparte de lo que yo ya había pagado antes
Se hospedó 1 noche en agosto de 2020
Respuesta de FargoAGM, el 20 ago. 2020
Sorry they did not communicate at check in that the $15 was not a charge, just a hold in case of any extra charges like room service. That hold should disappear from your statement within a few days. If you need anything else. Please feel free to let me know!

8/10 Bueno

Abe

Le gustó: Servicio y personal y servicios
Yes
Se hospedó 1 noche en abril de 2024
Respuesta de Laura A., el 22 abr. 2024
Thank you for staying with us, if there was anything that we could have done to make your stay better, please feel free to let us know!

10/10 Excelente

Emma

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura A., el 17 abr. 2024
We are so happy that you enjoyed your stay with us and hope to see you again soon!

4/10 Malo

Kent

Viaje familiar
Hotel is run down and showing its age. Pool was freezing cold, rooms are worn , no hot water, dirty.
Se hospedó 2 noches en marzo de 2024
Respuesta de Laura A., el 25 mar. 2024
We are sorry to hear that we did not meet your expectations. We will discuss the issues of cold water in the pool and the room with the appropriate staff, as well as the cleanliness issue with housekeeping.

8/10 Bueno

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots fun for the kids. Took a long time to get hot water in the shower, while the sink had hot water faster than at home.
Se hospedó 1 noche en marzo de 2024
Respuesta de Laura A., el 25 mar. 2024
We are delighted to hear that the kids had fun during their stay! We appreciate the feedback regarding the issue with the water. We are currently working to update a few things to have it work better! Hopefully we can see you again the future.

2/10 Terrible

David

Viaje familiar
The smell
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura A., el 28 feb. 2024
Thank you for your feedback regarding your stay. We are very sorry that it did not meet your expectations. We have talked directly with maintenance regarding the smell, and are working to figure out what is causing it, so that it can be fixed. We hope that you will still consider us in the future.

8/10 Bueno

Roshanda R

Se hospedó 1 noche en febrero de 2024
Respuesta de Alexis R., el 20 mar. 2024
Thank you for staying with us! If there was anything we could have done better to make your next stay a 5-out-of-5, don't hesitate to reach out to us at any time. We hope to see you again!

8/10 Bueno

Brandi

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The pool area was great for my kiddo and was sectioned off so that he could play in the very shallow area and I didnt have to worry.
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura A., el 24 feb. 2024
Thank you for staying with us and we are glad to hear you and your family enjoyed the pool. If there was anything we could have done to make your stay a 5 out of 5, please feel free to let us know!

10/10 Excelente

Emily, Watertown

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura A., el 22 feb. 2024
We are so glad to see that you enjoyed your stay with us. Thank you for the feedback and hopefully we will see you again in the future!

10/10 Excelente

Krista

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have stayed at this hotel before and it’s always been a great stay !!
Se hospedó 2 noches en febrero de 2024
Respuesta de Laura A., el 20 feb. 2024
We are so glad that you enjoyed your stay with us. Not just this time, but before as well! Hopefully, we will see you again soon!

8/10 Bueno

Megan

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Laura A., el 20 feb. 2024
Thank you for staying with us. I am sorry to see that we did not entirely meet your expectations. If there was anything we could have done to make your stay better, feel free to reach out and let us know!

10/10 Excelente

Roger, Headingley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Grandkids loved the pool
Se hospedó 2 noches en febrero de 2024
Respuesta de Laura, el 18 feb. 2024
We are delighted to hear that you enjoyed your stay. Hopefully we will see you again in the future!

4/10 Malo

Julie and Clarence

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The smell of sewer was so strong. We staying on the 6th floor in the towers. It was awful. Every time i walked back in our room i got a headache. Didnt seem safe to be breathing that in. Paid over $180/night.
Se hospedó 2 noches en enero de 2024
Respuesta de Alexis R., el 20 mar. 2024
Thank you for staying with us, and we apologize that the sewer smell issue made for a less-than-enjoyable stay. We sure haven't been enjoying it either, and this area is currently closed while a permanent solution is being found. We appreciate having you as our guest, and hope to see you again!

10/10 Excelente

Lenni

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
Very nice hotel. My kids loved the pool area. We will definitely be coming back everytime we come to Fargo.
Se hospedó 1 noche en enero de 2024
Respuesta de Laura A., el 27 ene. 2024
We are so glad that you and your family enjoyed your stay with us! Can't wait to see you again in the future!

8/10 Bueno

Isabel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 29 dic. 2023
Thank you for staying with us. We are sorry to see that we did not quite meet your expectations. If there was anything we could do better, please let us know.

10/10 Excelente

Robert, West Fargo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The check in staff greeted me with a Smile and check in was fast and easy! The Dining and Bar Staff were also Friendly and Easy to talk with!Breakfast was Great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura A., el 27 ene. 2024
Thank you so much for the wonderful feedback and we are delighted that you enjoyed your stay! We hope to see you again soon!

10/10 Excelente

Todd

Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 25 dic. 2023
We are glad to see that you enjoyed your stay with us! Thank you and hope to see you again!

10/10 Excelente

Megan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 25 dic. 2023
Thank you for staying with us! We are glad to see that you enjoyed your stay.

10/10 Excelente

Janet

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 24 dic. 2023
We are delighted to see that you enjoyed your stay with us! Thank you for staying and hopefully we will see you again soon!

4/10 Malo

DAVID

Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 24 dic. 2023
We are very sorry that your stay did not meet your expectations. If there is anything we could have done better, please let us know.

6/10 Aceptable

Gay

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 18 dic. 2023
We apologize that your stay did not meet your expectations. If there is anything we could have done to make your stay better, please let us know! We strive to make every guests experience the best possible experience.

10/10 Excelente

Alicia

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 16 dic. 2023
We are delighted to see that you thoroughly enjoyed your stay with us! Thank you for choosing us and we hope to see you again in the future!

10/10 Excelente

Reed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 16 dic. 2023
We are delighted to see that you enjoyed your stay with us! Thank you for choosing us and we hope to see you again in the future!

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 18 dic. 2023
We are so delighted to see that you thoroughly enjoyed your stay with us! Thank you for staying and we hope to see you again in the future!

10/10 Excelente

jim

Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 14 dic. 2023
We are delighted to see that you enjoyed your stay with us! We hope to see you again in the future.

10/10 Excelente

Keith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 24 dic. 2023
We are delighted to see that you enjoyed your stay with us! Thank you for staying and hopefully we will see you again soon!

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Laura, el 11 dic. 2023
We are delighted to hear that you enjoyed your stay and hope to see you again in the future!

8/10 Bueno

Amy

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Alexis R., el 5 dic. 2023
We're glad you enjoyed your stay with us! If there was anything we could have done better to make your next stay a 5-out-of-5, don't hesitate to reach out to us at any time. We appreciate having you as our guest!

10/10 Excelente

Jerad

Le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexis R., el 5 dic. 2023
We appreciate having you as our guest! We hope to see you again!

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice, clean. Reasonable good prices and very good breakfast.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Alexis R., el 30 nov. 2023
We're glad to hear you enjoyed your stay with us! We hope to see you again!

10/10 Excelente

Mike

Se hospedó 1 noche en noviembre de 2023
Respuesta de Laura, el 11 dic. 2023
We are delighted to see that you enjoyed your stay with us. Hopefully we can see you again in the future.

6/10 Aceptable

Jason

Viaje de negocios
Se hospedó 1 noche en noviembre de 2023
Respuesta de Alexis R., el 13 nov. 2023
Thank you for staying with us! If there was anything we could have done better to make your next stay a 10-out-of-10, don't hesitate to reach out to us at any time. We hope to see you again!

8/10 Bueno

Kayla

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Laura, el 9 nov. 2023
We are glad to hear you enjoyed your stay but seems there may be room for improvement. If there is anything we can do to improve it for next time, please let us know!

8/10 Bueno

Pamela

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location was perfect for my needs
Se hospedó 4 noches en octubre de 2023
Respuesta de Alexis R., el 4 nov. 2023
We're glad you enjoyed our convenient central location in Fargo! We hope to see you again!

10/10 Excelente

Betsy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great hotel! Downfall was the layout. It wasn't very convenient to an elevator. It was difficult to find our room. We enjoyed the Sports lounge, the coffee shop, the hotel shuttle and our room. Sadly we werent able to experiece the pool area or resturant.
Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 30 oct. 2023
We are delighted to see that you enjoyed not only your room but the amenities that we provide as well! You are correct that the layout is best put, "unique". Hopefully you can stay with us again and dine in the restaurant!

2/10 Terrible

Jason

Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 30 oct. 2023
We are sorry to hear that your stay did not meet your expectations. If there are any notes you have for improvement we greatly appreciate any and all feedback.

6/10 Aceptable

Dawn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
It was very nice and quiet and pool was clean. Pool was quite chilly water. Was very disappointed that being a child oriented hotel, they did not have any dining option open for under 21 in the evening. Website we couldn't get to work to even see a menu to order something to pick up and no paper menu available at the front desk. Had to order KFC using uber eats. Our granddaughter was very disappointed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 30 oct. 2023
We are very sorry to hear that your stay did not meet your expectations. We will get with the appropriate departments to address your concerns.Thank you.

10/10 Excelente

Julianne

Se hospedó 1 noche en octubre de 2023
Respuesta de Alexis R., el 18 nov. 2023
We're glad to see you had an excellent stay with us! We hope to see you again!

8/10 Bueno

Timeka

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Hot tub is extremely loud. Other than that, it was a great stay.
Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 30 oct. 2023
We are glad to see that you enjoyed your stay, other than the noise. We hope to see you again in the future!

4/10 Malo

Hannah

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Old and musty. Needs to be updated badly.
Se hospedó 1 noche en octubre de 2023
Respuesta de Alexis R., el 21 oct. 2023
We appreciate your feedback and are sorry to hear that you found your recent stay at our hotel to be less than satisfactory. We are always looking for ways to improve & refresh, and hope you might give us another chance in the future!

10/10 Excelente

jim

Se hospedó 1 noche en octubre de 2023
Respuesta de Laura, el 21 oct. 2023
Thank you for staying with us and we are delighted to hear that you enjoyed everything! We hope to see you again in the future!

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en octubre de 2023
Respuesta de Alexis R., el 20 oct. 2023
We appreciate having you as our guest! We hope to see you again!

10/10 Excelente

Daryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023
Respuesta de Alexis R., el 17 oct. 2023
Thanks so much for spending some time with us, and for taking the time to leave us a great rating! We hope to see you again!

10/10 Excelente

Peggy

Se hospedó 1 noche en octubre de 2023
Respuesta de Alexis R., el 4 nov. 2023
Thanks so much for taking the time to leave a great score! It was a pleasure having you as our guest!

10/10 Excelente

Darla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Alexis R., el 14 oct. 2023
Thanks so much for staying with us! We're glad you had an excellent time!

2/10 Terrible

Leslie

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Most unexpected experience- when it comes to hygiene- and having urine and hairs not only on the toilet seat but in the bed as well! On the way from lobby to our room there was so much garbage and the smell was so awful; like rotten eggs! - my son has seizers and we left with him feeling very sick; my little boy said he felt “dizzy” and his “head hurt” we believe jt was from the strong smell of chlorine. That lingered in our room. It was so bad that both my husband and myself felt sick. I called for a refund but apparently because I called after we left. I called Expedia and because the hotel denied my request- Expedia was not able to issue me the proper refund - I have instead taken the proper steps to report this property. After reading many reviews, from what I have discovered it seems not only I have had an issue with the property- many others have as well! It is my hope this comes to an end! and does not continue for the sake future guests- and families. !
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Team, el 17 oct. 2023
Thank you for the feedback and will discuss with the proper departments.

4/10 Malo

Mark

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
You're petty much just paying for a nice pool. There is no continental breakfast, just a restaurant that charges $20 a person for the buffet. The Room just sub par and the bathroom door hit the toilet every time you opened it. Not horrible but definitely not worth what they charge for the stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Alexis R., el 3 oct. 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We're always open for improvements & want guests to feel their getting their money's worth when they stay with us with lots of amenities on site for the whole family, but regret we fell short in this regard for you. Our rates tend to fluctuate based on demand, but you ever find yourself in the Fargo area again, our weekday rates tend to be our most economical especially for those just looking to use the pool. We hope to see you again!