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Opiniones de Villa San Michele, A Belmond Hotel, Florence

5 out of 5

Opiniones

10

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 44 de 47 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 3 de 47 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 47 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 47 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 47 opiniones" "

10/10

Limpieza

10/10

Servicio y personal

10/10

Servicios

9.8/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
GREAT!
EVERYTHING WAS EXCELLENT! THE SERVICE IN THE FRONT DESK AND ALL STAFF WAS GREAT!!
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Jason

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had the most amazing stay at this hotel. My husband and I arrived and the concierge Adriana. I think. She set us up with a wine tasting and pizza cooking class that was perfect for us. Small Italian owned and gave you a real feel for the countryside. She also showed us a hiking path from the hotel. Above and beyond service. We stayed in some fancy hotels and this stay was BY FAR our favorite ❤️ thank you.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Luana Di Tullio - Guest Relations Manager, el 28 sept. 2023
Dear Mr Lenz,thank you for taking the time to share with us your recent experience.Our hearts melted while reading your lovely feedback.It is such a joy to learn you have enjoyed your stay so thoroughly, appreciating our property and the genuine hospitality of our gem, Eleonora (the concierge).This is simply "until the next time" and we definitely cannot wait to welcome you back for another escape with us.We truly hope you could always have sweet memories of our property and the pleasure of calling Villa San Michele your Florentine home away from home.A presto.

10/10 Excelente

Sebastien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Accueillant , propre, d’une beauté incroyable! Un service hors pair …. Merci cela fut un séjour hors pair, paisible et relaxant !
Se hospedó 2 noches en septiembre de 2023
Respuesta de Luana Di Tullio - Guest Relations Manager, el 17 sept. 2023
Cher Monsieur Leblanc,Nous vous remercions pour votre commentaire et nous sommes ravis d'apprendre que votre séjour à Villa San Michele a dépassé vos attentes.Nous tenons à vous remercier pour cet excellent review et pour nous avoir choisis pour votre séjour en Toscana.Nous espérons avoir la chance de vous accueillir à nouveau,Chaleureusement

10/10 Excelente

Aashish

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Possibly the best hotel I have ever visited! The resort has wonderful views of Florence. We didn’t want to leave the resort! Just amazing all around!
Se hospedó 1 noche en julio de 2023
Respuesta de Luana Di Tullio - GUEST RELATIONS MANAGER, el 9 jul. 2023
Dear Susan,our hearts are exploding with joy while reading your comments.We are glad you loved the property so thoroughly and enjoyed your stay to the fullest.We definitely cannot wait to welcome you back for another dreamy escape with us and let you create new unforgettable moments together.A presto

10/10 Excelente

Erin

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is a Tuscan dream come true.
Se hospedó 4 noches en junio de 2023
Respuesta de Luana Di Tullio - GUEST RELATIONS MANAGER, el 12 jun. 2023
Dear Ms Lavelle,first of all, thank you for reviewing your recent visit at Villa San Michele.It goes without saying that we feel extremely happy to learn you have enjoyed your stay so thoroughly.We cannot wait to welcome you back to our hilltop Villa soon and amaze you once again.This is simply "until the next time". It is our hope you could always have the pleasure of calling our Villa your Florentine second home. A presto.

10/10 Excelente

DIANE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were spacious and comfortable. Two separate sinks and Toilette had it's own room. Breakfast had it all and staff was very attentive. Concierge assisted us with all our transfers and every other need. Wish We had booked a longer stay. Planning on going back some day.
Se hospedó 4 noches en octubre de 2022
Respuesta de Luana Di Tullio - GUEST RELATIONS MANAGER, el 12 oct. 2022
Dear Mrs Cara,first of all, we thank you for having taken the time to share with us your recent experience and insight.We could not be happier to read that you enjoyed your experience with us so thoroughly and loved our unique setting, the delicious breakfast, the room and mostly the professionalism and attentiveness of our team.It is such an honour to receive this amazing feedback from you and I am delighted to forward your kind words with all my colleagues. It has been a true pleasure to have you here and we thank you once again for sharing your escape with us.We can't wait to welcome you all back for another longer dreamy Tuscan holiday to our hillside retreat.This is simply "until the next time" and we truly hope you could have the pleasure of calling Villa San Michele your Florentine second home.A presto.

10/10 Excelente

Mary Clare

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No words (in English, at least) to describe the beauty and class.
Se hospedó 3 noches en agosto de 2022
Respuesta de Luana Di Tullio - GUEST RELATIONS MANAGER, el 12 oct. 2022
Dear Mrs Bonaccorsi,first of all, we thank you for having taken the time to share with us your recent experience..We could not be happier to read that you enjoyed your experience with us so thoroughly and loved our unique setting and its beauties.It is such an honour to receive this amazing feedback from you and I am delighted to forward your kind words with all my colleagues. It has been a true pleasure to have you here and we thank you once again for sharing your escape with us.We can't wait to welcome you all back for another longer dreamy Tuscan holiday to our hillside retreat.This is simply "until the next time" and we truly hope you could have the pleasure of calling Villa San Michele your Florentine second home.A presto.

10/10 Excelente

Sillas

Se hospedó 2 noches en mayo de 2022
Respuesta de Luana Di Tullio - GUEST RELATIONS, el 8 jul. 2022
Dear Sillas, We could not be happier to read that you enjoyed your experience here with us so thoroughly and thrilled to learn you have appreciated our unique setting. We can't wait to welcome the 3 of you for another dreamy Tuscan holiday to our hillside retreat. A presto,

10/10 Excelente

rodrigo f

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantástico
Espetacular a vista e experiência
Se hospedó 2 noches en mayo de 2022
Respuesta de Luana Di Tullio - GUEST RELATIONS, el 8 jul. 2022
Apreciado Rodrigo, Muchas gracias por su amable comentario y su visita. Celebramos que le haya gustado su experiencia en Villa San Michele y esperamos poder recibirle de nuevo muy pronto. Cordiales Saludos,

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Belmond properties are always top notch and the Villa San Michele is no exception. Great service, views, and quality of facilities in a gorgeous venue above Florence.
Se hospedó 2 noches en abril de 2022
Respuesta de LUANA DI TULLIO - GUEST RELATIONS, el 23 abr. 2022
Dear Andrew, I sincerely thank you, on behalf of all the team, for the lovely comments you have shared. We are thrilled to hear you loved your experience at our Villa and you have appreciated the original setting with the breathtaking views, the great service and the quality of our restyled facilities. We are so glad you have collected new and memorable memories at our Villa and we all hope that our legendary property will amaze you once again. It has been a true pleasure to have had you. A presto,

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021

10/10 Excelente

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing staff and hotel! Makes Italy even more magical.
Se hospedó 2 noches en junio de 2021
Respuesta de LUANA DI TULLIO - GUEST RELATIONS, el 19 jun. 2021
Dear Mr John, I sincerely thank you, on behalf of all our team, for the lovely comments you've shared. We are delighted to know that your stay at our hotel exceeded your expectations. We hope to welcome you back soon and wish you a wonderful weekend. Warm Regards,

10/10 Excelente

John

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The view is the best in Florence.
Amazing property be even more amazing staff. Highly recommend!
Se hospedó 1 noche en junio de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointing service
Somewhat disappointed unfortunately. A lot of things simply could have been better. Particularly service. On Thursday 17th September the service was extremely poor. By the evening of Saturday 19th things were improving. Just not the standard expected. Not enough staff. Staff clearly very over worked. Lack of management evident. Puts us off Belmond. We picked this property over the Four Seasons and in hindsight would not have done so. Go here for dinner and the view.
Se hospedó 3 noches en septiembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en septiembre de 2020

10/10 Excelente

Lorenzo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the best in tuscany
Amazing place, excellent service
Se hospedó 2 noches en agosto de 2020
Respuesta de Luana Di Tullio, el 18 ago. 2020
Dear Mr Lorenzo, I sincerely thank you, on behalf of our hotel and staff, for the lovely comments you've shared. We are delighted to hear you have appreciated our Villa and our passionate team. We value all comments and they encourage us to keep working and do our best. We hope to welcome you back soon! Warm Regards,

8/10 Bueno

bontemps

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2020

10/10 Excelente

Mohammad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019
Respuesta de BELMOND VILLA SAN MICHELE TEAM, el 28 oct. 2019
Dear Mr. Mohammad, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Vill and your experience with us. We look forward to welcome you once more and wish you a wonderful day. With our warmest regards,

10/10 Excelente

Eliott, Paris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2019
Respuesta de BELMOND VILLA SAN MICHELE TEAM, el 26 oct. 2019
Dear Mr. Eliott, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Vill and your experience with us. We look forward to welcome you once more and wish you a wonderful day. With our warmest regards,

10/10 Excelente

Michele

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019
Respuesta de BELMOND VILLA SAN MICHELE TEAM, el 14 oct. 2019
Dear Michele, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Villa. We look forward to welcome you once more and wish you a wonderful day.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de BELMOND VILLA SAN MICHELE, el 14 oct. 2019
Dear loyal Guest, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Villa. We look forward to welcome you once more and wish you a wonderful day.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lives up to hype
Beautiful grounds and great service.
Se hospedó 2 noches en septiembre de 2019
Respuesta de BELMOND VILLA SAN MICHELE TEAM, el 24 sept. 2019
Dear Loyal Guest, we thank you for choosing our hotel and for your great feedback. This means a lot for us! We are delighted to hear you have appreciated our Villa, its lovely grounds and our passionate team. We look forward to welcome you once more and wish you a wonderful day. With our warmest regards,

10/10 Excelente

Miles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel in stunning gardens with magnificent views over Florence. Exceptional
Se hospedó 1 noche en agosto de 2019
Respuesta de BELMOND VILLA SAN MICHELE, el 24 sept. 2019
Dear Mr. Miles, we thank you for choosing our hotel and for share your precious feedback. We are delighted to hear you have enjoyed your stay with us, you had loved our Villa, its beautiful grounds and the stunning view of Florence. We look forward to welcome you once more and wish you a lovely day. With our warmest regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2019
Respuesta de BELMOND VILLA SAN MICHELE TEAM, el 24 sept. 2019
Dear Loyal Guest, we thank you for choosing our hotel and for your great feedback. We are delighted to hear you have enjoyed your stay in our Villa and your experience with us. We will be honored to welcome you once more and we wish you a wonderful day ahead. With our kindest regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en agosto de 2019
Respuesta de Belmond Villa San Michele Team, el 19 ago. 2019
We thank you for your lovely feedback. We have done our best to make your stay memorable. Hope to welcome you soon in Fiesole. Warm regards

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The view was amazing and the people that work there are so friendly and helpful
Se hospedó 1 noche en agosto de 2019
Respuesta de Belmond Villa San Michele Team, el 19 ago. 2019
We thank you for your lovely feedback and comments. We have done our best to make your stay memorable. Hope to welcome you soon in Fiesole. Warm regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel para ser aproveitado. Lugar lindo com vista de Florença maravilhosa. Equipe atenciosa. O wi-fi não funcionava bem no meu quarto. Diante da categoria do hotel não havia necessidade de cobrança extra pelo uso das "camas" na piscina, ponto negativo. Café da manhã bom e incluso na diária. Precisam melhorar o cardápio, pequeno e com poucas opções vegetarianas. Banheiro e toalhas ótimas.
Se hospedó 4 noches en julio de 2019

10/10 Excelente

Albert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A piece of heaven above Florence.
The most beautiful views. The food was amazing g and the rooms were fantastic. Excellent service from the staff. They shuttle you into Florence so you can see for Florence without being in the hustle and bustle.
Se hospedó 2 noches en julio de 2019
Respuesta de Denis, el 29 jul. 2019
Thank you very much, we really appreciate you review. The VSM Staff

10/10 Excelente

Frode

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastisk meget hyggelig personal og hjelpsom
Se hospedó 5 noches en julio de 2019
Respuesta de Denis, el 14 jul. 2019
Thank you very much, we really appreciate your comment. Hoping to welcome you again. The VSM Staff

8/10 Bueno

Jay B., 대한민국 서울

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2019
Respuesta de Luana Di Tullio, el 30 jun. 2019
Dear Mr. Jay, we thank you for your kind review! We are so glad to hear you spend a lovely time here in Fiesole at our Villa. We hope to welcome you once more and make your stay the most enjoyable one! With our warmest regards

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2019
Respuesta de The VSM Staff, el 17 jun. 2019
Thank you very much!

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2019
Respuesta de Belmond Villa San Michele Team, el 30 may. 2019
We thank you for your amazing review and your lovely feedback. This means a lot for us! With the hope to welcome you once more in our beautiful Villa, we wish you a pleasant rest of the day. With our kindest regards,

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The location over looking Florence is beautiful. The room we had was extremely comfortable. Tea and coffee making facilities in the room would have been appreciated but, room service was very prompt. The staff are very helpful and friendly, we were looked after extremely well - nothing is too much trouble. My husband is a coeliac and his dietary requirements were handled very well. The shuttle bus into Florence is a great service and we used this most days without any problems. The hotel and grounds are beautiful,t his is a wonderful place to stay.
Se hospedó 5 noches en mayo de 2019
Respuesta de Belmond Villa San Michele Team, el 30 may. 2019
We really thank you for a such amazing comments and we are so glad you have enjoyed our beautiful Villa. The team of Belmond Villa San Michele has been delighted to welcome you as our guests and happy to read you have appreciated our service. We do all our best to make memorable your stay and hear these kind of feedback means a lot for us. Thanks once more for choosing our Villa for your Tuscan trip and we look forward to welcome you soon again. With our kindest regards,

10/10 Excelente

Paolo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Personale cortese e molto efficiente, disponibile a soddisfare tutte le esigenze. Consigliatissimo!
Se hospedó 3 noches en abril de 2019
Respuesta de LUANA DI TULLIO - Front Office Agent, el 18 may. 2019
Gentilissimo Paolo, la ringraziamo per la sua bellissima recensione e per aver apprezzato la nostra struttura e il servizio eccellente. E' stato per noi un onore ospitarla al Belmond Villa San Michele. Speriamo di rivederla presto e colgo l'occasione per augurarle una meravigliosa giornata. Cordialmente

10/10 Excelente

Catherine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parfait !
Se hospedó 1 noche en abril de 2019
Respuesta de The front desk team , el 29 abr. 2019
Dear Mrs Catherine, thank you for your feedback! Warmest regards Belmond Villa San Michele

10/10 Excelente

Rodrigo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Simply outstanding.
Se hospedó 3 noches en abril de 2019
Respuesta de The front desk team , el 29 abr. 2019
Dear Mr Rodrigo, thank you for your feedback! Warmest regards Belmond Villa San Michele

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
An absolute dream. We stayed for 2 nights in October 2018 and it was the highlight of our entire european vacation. Pure heaven.
Se hospedó 2 noches en octubre de 2018

10/10 Excelente

Jeroen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A little slice of heaven
Just a wonderful location, lovely building, perfect room and extraordinary service.
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Harry, Massachusetts

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What an amazing experience and beyond our expectations. The views of Florence, proximity to the local village were only surpassed by the hotel staff. The experience we had, celebrating our 40th wedding anniversary, at Belmond Villa San Michele was simply, outstanding. Words can not explain the kindness, the warmth and professionalism of the staff. We can't wait to return.
Se hospedó 6 noches en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a view!! Outstanding staff and superb terrasse for meals. Shuttle service to Florence central much appreciated.
Se hospedó 2 noches en julio de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2018

10/10 Excelente

Anitha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ett av världens i särklass vackraste hotell
Helt otrolig. Så vacker plats. Ganska dyrt. Uppskattade dock allt väldigt mycket.
Se hospedó 2 noches en julio de 2018

10/10 Excelente

Alessandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Siamo stati 3 gg ...tutto TOP!! Il personale e’ molto cordiale ed attento ad ogni necessità. La location e’ superlativa.
Se hospedó 2 noches en junio de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Superior villa
Beautiful villa overlooking Florence. Extraordinary experience!
Se hospedó 2 noches en abril de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice setting. Beautiful hotel built in a former monastry. The shuttle service to the town is very convenient. Great breakfast. Nice people. Lot's of stairs. Something you should know in case you have issues with walking.
Se hospedó 2 noches en septiembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hôtel mythique dans un paysage somptueux
Superbe endroit service impeccable cuisine excellente et raffinée prix élevé mais un passage ici est inoubliable