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Opiniones de La Quinta Inn & Suites by Wyndham Flagstaff

2.5 out of 5
La Quinta Inn & Suites by Wyndham Flagstaff
2015 S Beulah Blvd, Flagstaff, AZ

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 1221 de 1896 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 388 de 1896 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 153 de 1896 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 74 de 1896 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 60 de 1896 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

karla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excelente servcio
Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 14 feb. 2024
Hello karla,Gracias por compartir tus comentarios positivos sobre nuestro servicio. Nos complace saber que tu experiencia en nuestro hotel fue excelente. Esperamos poder darte la bienvenida nuevamente en el futuro.

8/10 Bueno

Kathia

Se hospedó 2 noches en febrero de 2024
Respuesta de Manager, el 22 mar. 2024
Hello Kathia, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Excelente

Jorge

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice hotel , nice room , nice people
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 27 ene. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excelente

Luis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Solo el desayuno, deben poner mas equipo para los waffles solo tiene uno y se hace mucha fila.....
Se hospedó 3 noches en enero de 2024
Respuesta de Manager, el 10 ene. 2024
Hello Luis,Agradecemos sus comentarios sobre nuestro desayuno y la fila para los waffles. Tomaremos en cuenta su sugerencia de agregar más equipos para agilizar el proceso y mejorar la experiencia de nuestros huéspedes. Esperamos contar con la oportunidad de recibirlo nuevamente en el futuro.

10/10 Excelente

Brenda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 9 ene. 2024
Hello Brenda,We appreciate you taking the time to rate our hotel with a perfect score! We are thrilled to hear that you had an excellent experience during your stay with us. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly so that we can address any concerns. We hope to welcome you back in the future for another outstanding stay.

10/10 Excelente

Dania

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy cómodo y limpio
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 27 dic. 2023
Hello Dania,Gracias por compartir su experiencia con nosotros. Nos alegra saber que encontró nuestras instalaciones cómodas y limpias durante su estancia. Nos esforzamos por mantener un ambiente agradable para nuestros huéspedes y su satisfacción es nuestra prioridad. ¡Esperamos darle la bienvenida de nuevo en el futuro!

10/10 Excelente

Vernon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de General Manager, el 5 feb. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

10/10 Excelente

Eduardo D

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpieza de la habitación, amabilidad en recepción .
Se hospedó 1 noche en diciembre de 2023
Respuesta de Manager, el 5 dic. 2023
Hello Eduardo D,Agradecemos sus comentarios sobre la limpieza de la habitación y la amabilidad de nuestro personal de recepción. Nos esforzamos continuamente por ofrecer un servicio de calidad a nuestros huéspedes. Su opinión es valiosa para nosotros y la transmitiremos a nuestro equipo. Esperamos poder darle la bienvenida nuevamente en el futuro.

10/10 Excelente

Marco

Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 1 oct. 2023
Hello Marco, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.

10/10 Excelente

Deborah

Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 15 sept. 2023
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Flagstaff. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Have a great day.

2/10 Terrible

Jose, Tucson

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
More than 2 hours waiting the room, from 4:00 pm to 6:30 pm…
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 23 jul. 2023
Hello Jose,Thank you for sharing your experience with us. We appreciate the input referring to our room. We appreciate you taking the time to share your experience.

10/10 Excelente

Samuel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy recomendable
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 10 may. 2023
Hi Samuel,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

10/10 Excelente

Samuel

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bueno
Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 21 mar. 2023
Hello Samuel,We appreciate the comments, especially with regards to your opinion of our hotel. We hope to someday have another opportunity to host your stay.

6/10 Aceptable

Teresa

Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
Lo que no me gusto fue el servicio de la cafeteria
Se hospedó 1 noche en febrero de 2023
Respuesta de Front Desk Supervisor , el 6 feb. 2023
Thank you for taking the time to write a review. I apologize that you did not have a perfect stay.

8/10 Bueno

Luis

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Buen Hotel, solo el desayuno es de 7 a 9 AM y antes de las 9 lo estan quitando; el primer dia estuvo muy lleno y no se dio abasto, solo tienen una waflera, un tostador, un de hotcakes, y era tanta la gente que no se dieron abasto y el personal que atendia antes de las nueve estaban quitando todo, y se quedo gente sin desayunar..... Por otro lado la limpieza a cuartos no hubo en los 3 dias que nos quedamos y tampoco surtieron de jabon, papel, cambio de toallas....
Respuesta de Front Desk Supervisor , el 7 ene. 2023
Thank you for taking the time to write a review. I do apologize that you did not enjoy your stay.

10/10 Excelente

Josefina

Se hospedó 3 noches en febrero de 2022

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un gran hotel, todo estuvo perfecto
Se hospedó 1 noche en enero de 2022
Respuesta de General manager, el 18 ene. 2022
Thank you for reviewing your stay with us. I will be sure to share your review with my team. Have a great day

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendado
Muy buena experiencia, buen servicio e instalaciones en muy buen estado
Se hospedó 1 noche en diciembre de 2021
Respuesta de General manager, el 28 dic. 2021
Gracias por tomarse el tiempo para revisar su estadía con nosotros. Me aseguraré de compartir su reseña con mi equipo. Qué tengas un lindo día

10/10 Excelente

Stephany

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Free pet friendly y espectacular lugar
Excelente hotel, muy amplio, comodo y sobre todo es pet friendly sin ningún cargo extra!!! Es increíble sus áreas comunes y el personal es muy amable. El único punto malo es el desayuno, demasiado simple y no es nada rico
Se hospedó 1 noche en noviembre de 2021
Respuesta de General manager, el 29 nov. 2021
Muchas gracias por comentar su estancia con nosotros. Me aseguraré de compartir su reseña con mi equipo. Que tengas un maravilloso día Seguimos trabajando en nuestras opciones de desayuno.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo perfecto desde el chek-in muy amable la muchacha y el cuarto muy bobito muy limpio, la alberca muy limpia, el desayuno rico
Se hospedó 1 noche en julio de 2021
Respuesta de General manager, el 13 jul. 2021
Gracias por revisar su estadía con nosotros. Me aseguraré de compartir sus comentarios con mi equipo. Ten un día maravilloso

10/10 Excelente

Tara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
clean, good breakfast and pretty woodsy location.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Ming

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Waited for 10 minutes to get checked in. Only one person at the registration desk and she was on the phone. Other than that, the room is decent for the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Ming,We're sorry to hear about the delay during check-in. Our team aims to provide efficient service, and we'll address this internally. It's great to hear you found the room to be satisfactory for the value. Your feedback helps us improve for the future.

10/10 Excelente

Roberto

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Roberto,We are thrilled to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to welcome you back soon for another exceptional stay!

10/10 Excelente

Adam

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great stay for the price, highly recommend!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Adam,We are delighted to hear that you had a great stay with us and appreciate your recommendation. Your satisfaction is our top priority, and we look forward to welcoming you back in the future for another enjoyable experience.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Richard,We are delighted to hear that you had an excellent experience at our hotel! Should you have any further thoughts or feedback, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

8/10 Bueno

Terry

Le gustó: Limpieza y servicio y personal
I would go back for sure
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 1 may. 2024
Hello Terry,We are so pleased to hear you enjoyed your stay with us! Your satisfaction is our top priority. Should you have any future inquiries or need assistance, please do not hesitate to reach out. We look forward to welcoming you back in the future.

10/10 Excelente

Heather

Le gustó: Servicio y personal y condiciones de la propiedad
Check in was great. Staff was very kind and accommodating.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 28 abr. 2024
Hello Heather,We're delighted to hear you had a pleasant check-in experience with our friendly team. Thank you for choosing to stay with us. If there's anything else we can assist you with, feel free to reach out to our management team directly.

10/10 Excelente

Monique R

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 28 abr. 2024
Hello Monique R,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience at our hotel. Hope to see you again soon!

10/10 Excelente

cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice property
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 26 abr. 2024
Hello cheryl,We're thrilled to hear you found our property nice! Your feedback is valuable to us as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to our management team for assistance. Thank you for choosing to stay with us.

10/10 Excelente

Khadijeh

The cleanest , front desk, kate were so friendly and sweet and helpful, i will recommend this location to my friends and family
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excelente

Cindy

Front desk person was very helpful!
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 26 abr. 2024
Hello Cindy,We are pleased to hear that you found our front desk team accommodating during your stay. Guest satisfaction is a top priority for us, and we will be sure to share your kind words with our staff. Should you have any further feedback or queries, please do not hesitate to reach out to us directly.

10/10 Excelente

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 26 abr. 2024
Hello Brandon,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.

10/10 Excelente

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Stephen,We are delighted to hear that you had an excellent experience at our hotel. Your satisfaction is our top priority and we appreciate your positive feedback. We hope to welcome you back soon for another wonderful stay.

10/10 Excelente

Wendy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 25 abr. 2024
Hello Wendy,We are delighted to hear that you enjoyed our service during your stay. Your feedback is greatly appreciated. We strive to provide exceptional experiences for all our guests. Thank you for choosing to stay with us.

8/10 Bueno

Nhan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 24 abr. 2024
Hello Nhan,We are pleased to hear that you were satisfied with the customer service during your stay. Your feedback is valuable to us as we continually strive to make improvements. If you have any other comments or suggestions, please feel free to reach out to our management team directly. Thank you for sharing your experience with us.

10/10 Excelente

Frank

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 24 abr. 2024
Hello Frank,We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back again soon for another fantastic stay!

10/10 Excelente

Dave

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Flagstaff is a wonderful town. This is a good place to spend the night.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Dave,We are delighted to hear that you had a pleasant stay in Flagstaff. We appreciate your kind words about our hotel and we hope to welcome you back in the future. Thank you for choosing to stay with us.

10/10 Excelente

Brenda

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Brenda,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Aceptable

Fernando

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place.. but just average.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Fernando, We appreciate your feedback and are glad you found our hotel pleasant. Your opinion is valuable to us as we strive to improve our guests' experience. Thank you for sharing your thoughts with us.

10/10 Excelente

Debra, honolulu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is not facing a busy street or intersection which made access much more convenient, as well as quieter. Also, nice to have the included breakfast before heading out.
Se hospedó 2 noches en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Debra,We're delighted to hear you found our location convenient and peaceful during your stay. It's great to know you enjoyed our complimentary breakfast to start your day off right. We appreciate your kind feedback and hope to welcome you back for another enjoyable stay soon.

10/10 Excelente

Karinne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Très grande chambre avec lit confortable. Bon déjeuner.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 20 abr. 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excelente

Nicole

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, great amenities, quiet and family friendly.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved how the Hotel felt like we were in the mountains, even though we were downtown
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 19 abr. 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice place in a great area.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 20 abr. 2024
It's rewarding to learn that we exceeded your expectations, most especially with the accommodations, hospitality from our staff and cleanliness of our guest rooms. On behalf of our entire staff, we thank you for your business and we hope to see you again soon when your travels bring you back to the area!

10/10 Excelente

Stacey

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice clean room
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Willard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast appears to be understaffed. Cold eggs and bacon cooked beyound recognition. Otherwise the breakfast was good. We loved the room and the staff was very friendly. Oh yes, keeping some quarters on hand would make using the laundry much more convenient. We would certainly stay with you again.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 23 abr. 2024
Hello Willard, Thank you for taking the time to share your detailed feedback with us. We're pleased to hear you enjoyed your room and found our staff to be friendly. Your comments about breakfast and the laundry service are duly noted and will be shared with the team for further review. We look forward to the opportunity to welcome you back in the future.

6/10 Aceptable

David

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not sure what kind of mattresses they use but the wife and I both work up with sore backs.
Se hospedó 1 noche en abril de 2024
Respuesta de Manager, el 18 abr. 2024
Hello David, We are sorry to hear about your discomfort during your stay. Our mattresses are typically well-received, but we understand that comfort preferences can vary. We appreciate your feedback and will share your comments with our team for review.

8/10 Bueno

Ralph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, up to date, amenities excellent. con: doors close loudly!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
We are so glad we were able to provide you with such a wonderful experience and we hope you will come back to see us again on your next trip to the area!

2/10 Terrible

Piriya

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very disappointed, Probably the worst hotel I’ve ever stay. My room floor was sticky and found chapstick that wasn’t mine on the floor next to bed. First day housekeeping lady with cart full of towels walked right in as soon as elevator open on the first floor, she stood there blocking us from walking out, and she look at us like we were in the wrong. So I don’t know if hotel didn’t train their employee for basic manner. After that we got breakfast at 8:30am (breakfast 6-9am) and there only fews pieces of sausage on the tray, no egg, no waffle batter, syrup or butter. There were full of people at that time waiting for food refill, I heard people asked employee at the register, he said about 10 more min. She refill the food almost 9am, people were in line for food. The 2nd day was worst, came to get breakfast at 8:15am and almost everything ran out, even hot coffee, eggs, waffle batter, no milk for cereal. The drink machine out of order so no water, I asked lady who seem like she the only one who work at breakfast area and she answered me with the attitude like I was annoying her. I heard at least 5 people were complained about breakfast, and 1 family of 5 had to told their kids that they can’t wait for breakfast or they will be late for tour. I don’t know what the problem if hotel short staffs or were trying to cut budget by not have enough staff working but this is not okay. If hotel can’t provide hot breakfast then don’t advertising that they have free breakfast.
Se hospedó 3 noches en abril de 2024
Respuesta de Manager, el 17 abr. 2024
Hello Piriya, We appreciate you taking the time to share your feedback with us. We apologize for any inconveniences during your stay and will share your comments with the team for further review and improvement. Your experience is not reflective of the high standards we strive to maintain. We hope that you will consider reaching out to our management directly to discuss your concerns in more detail.

10/10 Excelente

John

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 17 abr. 2024
Hello John,We appreciate you taking the time to share your feedback with us. If there's anything we can do to enhance your experience in the future, please feel free to reach out to our management team directly. Thank you for staying with us.