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Opiniones de Knights Inn Flint

2 out of 5
Knights Inn Flint
2324 Austin Parkway, Flint, MI

Opiniones

4.8
Puntuación de 10, es decir, Excelente. Basada en 51 de 386 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 51 de 386 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 64 de 386 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 49 de 386 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 171 de 386 opiniones" "

4.6/10

Limpieza

6.0/10

Servicio y personal

4.2/10

Servicios

4.6/10

Condiciones de la propiedad

4.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cesar

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I payed on the app for one night, and then they did not have me the room
Respuesta de Chris, el 12 abr. 2024
I am very sorry that you didn't enjoy your stay. We are remolding our rooms and I hope that you come back

10/10 Excelente

Martin

Le gustó: Servicio y personal y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en junio de 2022
Respuesta de Chris, el 1 ago. 2022
Thank you for your stay.

2/10 Terrible

Luz

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the most horrible hotel dirtiest with blood on the walls without the necessary things (towels, blankets) the worst experience
Se hospedó 1 noche en noviembre de 2021
Respuesta de Christine General Manager, el 9 nov. 2021
I am very sorry about your stay we are in the process of remolding our rooms, I hope that you come back.

2/10 Terrible

eduardo

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
no lo recomiendo
no me gusto su limpieza es horible. me tuve que ir y quedarme en otro hotel. el necesita mucho mantenimiento. y personas que sepan atender al cliente. no lo recomiendo
Se hospedó 1 noche en julio de 2021
Respuesta de Christine General Manager, el 14 oct. 2021
I am very sorry that you didn't stay with us. I am looking into your issues and i will get my maintance on your issues.

2/10 Terrible

Cliente verificado

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal la habitación súper sucia no se podía ni entrar el lugar huele a cigarro su personal muy mal aspecto parecen personas que viven en la calle
Se hospedó 4 noches en octubre de 2019
Respuesta de Guest Relations , el 7 nov. 2019
It is our goal to provide clean and comfortable accommodations as well as excellent customer service. It seems we failed you on this matter. On behalf of our team, we apologize for the unpleasant odor and the oversight in cleanliness. We can assure you that we will remind our housekeeping team to be more attentive when servicing rooms, so cleaning standards are fully met. It saddens us to learn about your perceptions regarding our staff. However, please know that our dependable team is always ready to help in any way possible. We hope that you will consider staying with us again on your next visit to the area as we'd love another opportunity to impress you.

6/10 Aceptable

Barbara

Viaje de negocios, Viaje con mascota, Viaje familiar
No le gustó: Servicios
The tubs had burnt holes in them cuz people have been in there smoking when they're not supposed to be smoking in the rooms and the fire alarm kept beeping so I had to keep taking the battery out of it and then it's still beep sometimes the bed my sister sat down on it and it hit the floor cuz it's sitting on these little tiny bags I called the front desk about the bed and they said that they would let their boss know and then I never saw anybody I think giving them a three is a little over but they really did try to renovate this room that we were in cuz it had new paint and a new fire thing but the knobs on the air conditioning heater unit the turn button was off you couldn't tell what you were doing to adjust it so three maybe two on the star rating
Se hospedó 5 noches en mayo de 2024
Respuesta de Chris, el 8 may. 2024
I am looking into all of these issues and im very sorry about your stay

2/10 Terrible

Lashanda

No le gustó: Limpieza, servicio y personal, servicios
There was roaches crawling around the walls carpet floors were dirty
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations, el 1 may. 2024
Dear Lashanda,We're sorry to hear that you didn't have a good time. While we treat our property regularly, we'll be sure to have our pest control and housekeeping teams look into all of your comments further. Please consider coming back to give us another chance soon.

10/10 Excelente

Charleena

Le gustó: Servicio y personal
Older hotel needs remodeling
Se hospedó 2 noches en marzo de 2024
Respuesta de Chris, el 15 abr. 2024
Thank you for your feed back, We are in the process of remolding the rooms.

2/10 Terrible

Madelynn

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was quiet. I did not like the dirtiness, smell of the room, or how unsafe we felt.
Se hospedó 1 noche en abril de 2024
Respuesta de Chris, el 15 abr. 2024
I am very sorry about your stay. I hope that you will come back when we are done remolding the rooms

8/10 Bueno

Jamie

Se hospedó 2 noches en marzo de 2024
Respuesta de Chris, el 10 abr. 2024
thank you for your stay

6/10 Aceptable

Mahagony

Se hospedó 1 noche en marzo de 2024
Respuesta de Chris, el 5 abr. 2024
I am sorry that you didn't enjoy your stay with us

2/10 Terrible

Juan

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 4 mar. 2024
I am very sorry that you didn't enjoy your stay

2/10 Terrible

Mahagony

Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 25 mar. 2024
Im very sorry that you didn't enjoy your stay

8/10 Bueno

Mahagony

Viaje en pareja
Le gustó: Servicio y personal
It was decent for the price. The staff that runs the office is very helpful . . . .and they have security!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 28 feb. 2024
Thank you for your stay. Please come back soon

2/10 Terrible

Juan, A porte

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad the restroom for is brok and the chewer is nasty
Se hospedó 1 noche en febrero de 2024
Respuesta de Chris, el 28 feb. 2024
I am very sorry that you didn't enjoy your stay

2/10 Terrible

Linda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is the nastiest room I've ever stayed in. White substance spewed across the headboard, bathtub looked like it had never been cleaned, bedspread had burn holes all over it, indoor security lock was broken and TV did not work.I wish I could upload my photos and share how disgusting the room was.
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 23 feb. 2024
I am very sorry about your stay. We are remolding the rooms at this time

10/10 Excelente

Shannon

Le gustó: Condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de Chris, el 21 feb. 2024
Thank you for your stay. please come back soon.

6/10 Aceptable

Marcus

Se hospedó 5 noches en febrero de 2024
Respuesta de Chris, el 21 feb. 2024
Thank you for your stay. Please come back soon

2/10 Terrible

Shawn

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t cancel you will still pay
I called the hotel to cancel two days before my scheduled trip due to a traffic accident and now they tell me too bad you must pay. What a joke
Se hospedó 1 noche en febrero de 2024
Respuesta de Guest Relations, el 12 feb. 2024
Dear Shawn,Thank you for sharing your thoughts, and we apologize for any inconvenience caused. We encourage you to contact us offline if you have any further questions, as we are always willing to help in any way we can. We hope to welcome you back down the line.

4/10 Malo

Jeffery

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property has fallen off terribly over the last few years. The cleaning of the rooms isn’t up to par. The floor boards in the room were weak. The furniture was stained and or broken.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Relations, el 26 ene. 2024
Dear Jeffery,It's disheartening that your time with us was less than ideal, and we apologize for failing to meet your standards and our own. Our team is constantly searching for ways to improve and will use your feedback as a guide to help us enhance the quality of our accommodations. Thank you for taking a moment to share your thoughts, and we wish you all the best.

6/10 Aceptable

Nancy

Le gustó: Servicio y personal
It was ok for the money not best
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 12 feb. 2024
Thank you for your stay

8/10 Bueno

Melanie

Se hospedó 2 noches en enero de 2024
Respuesta de Chris, el 12 feb. 2024
Thank you for your stay

2/10 Terrible

Kimberly

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not for single women.
The first room she gave me was a room that had a conjoining door and it was very dirty. Old furniture, it was it showed no consideration. The second room she gave me. I complained and the second room that she gave me had no ball lock at the top. And metal double lock button lock. So I had to purchase a security bar to make sure that no one can come in there. My key was deactivated every day which indicated that she gave out my key to other people for my room
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations, el 21 ene. 2024
Dear Kimberly,Your experience is not one that we're proud to read about, as we know we're capable of much better. Thank you for letting us know what was not to your satisfaction during your stay, as this will allow our team to reflect and improve in the areas that matter most to you, especially regarding our attention to cleanliness, accommodations, and all we offer. We wish you well and hope you'll consider giving us another try someday.

2/10 Terrible

Dion

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Filthy room,towels,sheets,and not clean at all
Se hospedó 3 noches en enero de 2024
Respuesta de Guest Relations, el 21 ene. 2024
Dear Dion,What you have detailed regarding cleanliness certainly does not reflect the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know we will give our property and rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you, and please consider returning down the line for a better experience.

6/10 Aceptable

DAVID

Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 16 ene. 2024
Thank you for your stay

2/10 Terrible

Lyne

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Chris, el 16 ene. 2024
Sorry you didn't enjoy your stay. I hope that you will come back

2/10 Terrible

Ashley

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property needs to address housekeeping. Living condition are bad, rooms not cleaned properly and safety measures need to be inforced. As well as replacing door locks and water damage. This is health and safety issue.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Relations, el 4 ene. 2024
Dear Ashley,We appreciate you sharing your thoughts with us. We are very sorry for any way in which we failed to meet your expectations. Guest feedback only helps us improve, and that is what we intend to do. Thank you for your time, and we wish you well.

2/10 Terrible

Micah

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Didnt like the fact that the property was filthy cigarette butts everywhere damage to the rooms property plumblimg was horrible room was dirty sheets blankets floors was sticky every junkie and prostitute goes there
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chris, el 26 dic. 2023
I Am very sorry about your stay. I will look into the issues that you have.

2/10 Terrible

AntQuniece, Mt. Morris

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms old no update dirty nasty
Se hospedó 2 noches en diciembre de 2023
Respuesta de Chris, el 26 dic. 2023
Sorry about your stay

4/10 Malo

Miranda

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023
Respuesta de Chris, el 26 dic. 2023
Sorry that you didn't enjoy your stay

2/10 Terrible

Shalon

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Chris, el 26 dic. 2023
Sorry about your stay

4/10 Malo

Vanessa

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Chris, el 26 dic. 2023
Sorry about your stay

2/10 Terrible

AntQuniece, Mt. Morris

Viaje de negocios, Viaje con mascota, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel is very dirty half ass clean rooms has a very bad odor stuff is falling apart in the rooms old dirty beds the list just goes on
Se hospedó 3 noches en diciembre de 2023
Respuesta de Chris, el 6 dic. 2023
I am very sorry about your stay I will look into the issues. I am hoping to remodel the rooms the first of the year

10/10 Excelente

Sharon

Se hospedó 28 noches en noviembre de 2023
Respuesta de Chris, el 26 dic. 2023
Thank you for your stay

2/10 Terrible

Jimmy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en noviembre de 2023
Respuesta de Chris, el 6 dic. 2023
I Am very sorry for your stay

6/10 Aceptable

Monika

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Chris, el 8 nov. 2023
Thank you for your stay.

2/10 Terrible

Scott

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chris, el 8 nov. 2023
I am very sorry that you didn't enjoy your stay.

2/10 Terrible

Tonya

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios
No clean linen or towels available. Garbage up n down the sidewalk
Se hospedó 3 noches en octubre de 2023
Respuesta de Guest Relations, el 5 nov. 2023
Dear Tonya,The upkeep and cleanliness of our accommodations and amenities are very important to us, so we'll be sure to discuss your comments internally and make changes where necessary. Thank you so much for the feedback and we hope you will give us another chance soon.

2/10 Terrible

Maggie

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Despite a friendly, professional desk clerk, the room had water damage, smelled musty, and the furniture was dirty. For the cost and deposit, the motel was a disappointment and we won’t be returning.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations, el 1 nov. 2023
Dear Maggie,Though we are glad you enjoyed our friendly front desk staff, we regret that our accommodations fell below your expectations. What you have detailed regarding cleanliness and our rooms is certainly not reflective of the spirit of service and value we pride ourselves on. Please accept our sincere apologies for our shortcomings, and know we will give our rooms the extra care they deserve. We will also make sure that our housekeeping efforts improve moving forward. Thank you, and please consider giving us another chance to change your perceptions down the line.

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Chris, el 6 dic. 2023
Thank you for your stay

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not bad, pretty chill
Checked in around 7:40 ish, finding the place wasn't too hard. Receptionist was a bit rude but other than that it is a cheap hotel suitable and comfortable for a visit.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chris, el 24 oct. 2023
I will look into my staff. Thank you for your stay

2/10 Terrible

Montel

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Run down place
Dont stay here spend $30 more at a better hotel!
Se hospedó 1 noche en octubre de 2023
Respuesta de Chris, el 24 oct. 2023
Sorry that you didn't enjoy your stay

2/10 Terrible

Lacey

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Chris, el 24 oct. 2023
I am very sorry that you didn't enjoy your stay

10/10 Excelente

Angela

Viaje de negocios
Le gustó: Servicios
The bed was very comfortable and it was quiet. Only real complaints are bathtub is in bad shape needs replacing and parking lot needs to be kept clean and they would have more clientele. I will stay here again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chris, el 24 oct. 2023
Thank you for your stay.

4/10 Malo

Lucricia

No le gustó: Limpieza, servicios, condiciones de la propiedad
It was okay room was a bit raggedy. Bathroom was dirty.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Relations, el 31 oct. 2023
Dear Lucricia,We regret that our rooms fell below your expectations on this occasion. Rest assured, your feedback remains essential and will be shared with the respective teams as we ensure we uphold our high-quality standards across the board. Down the line, we hope to welcome you back for a better experience.

2/10 Terrible

Haleigh

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wrong room late check inn roaches their price is lower than yours on sign but don’t honor it
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Relations , el 12 oct. 2023
Dear Haleigh,We're sorry to hear about what you've described, as this isn't the experience we want our guests to have. Our team will be sure to look into your comments further and make changes where necessary. Please consider giving us another chance soon, as we know that we can impress you.

10/10 Excelente

Montel

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cheap prices
You get what you pay for.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chris, el 24 oct. 2023
Thank you for your stay

8/10 Bueno

Jill

Le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 4 oct. 2023
Thank you for your stay

8/10 Bueno

Lloyd

Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 4 oct. 2023
Thank you for your stay. Please come back soon

4/10 Malo

Nathan

No le gustó: Limpieza, servicios, condiciones de la propiedad
The place was filthy and the first room smelled like cigarettes and weed. The second room was filthy but didn’t smell terrible. Trash all over outside and one of the beds looked like it had blood stains on the mattress that wasn’t covered with sheets. I just needed to sleep after a long day on the road. I’m never staying here again. The bed frame on the non bloody bed was also broken.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Chris, el 28 sept. 2023
I am very sorry about your stay. I am taking care of several issues about the room.