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Opiniones de Rodeway Inn Florence - Cincinnati South

2 out of 5
Rodeway Inn Florence - Cincinnati South
7928 Dream Street, Florence, KY

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 135 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 236 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 228 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 170 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 232 de 1001 opiniones" "

5.8/10

Limpieza

6.8/10

Servicio y personal

5.2/10

Servicios

5.4/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

abel

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place is quite dirty, I olia a lot to cigarette my room, it was a very ugly experience, I hurt my head, unfortunately I arrived very late 12pm and when I received the room I was already very tired and I did not say anything but honestly it was horrible.
Se hospedó 1 noche en mayo de 2024
Respuesta de dee, el 22 may. 2024
Thankyoufortaking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements

10/10 Excelente

Denis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very good
Se hospedó 1 noche en octubre de 2022

2/10 Terrible

Alberto

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I'm disappointed
No breakfast as they specify in the website swimming pool was closed room stink
Se hospedó 1 noche en octubre de 2020

8/10 Bueno

salvador

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendable
Bien
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018

10/10 Excelente

fernando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Noce place
Se hospedó 1 noche en junio de 2018

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Se hospedó 2 noches en mayo de 2018

4/10 Malo

Jullisa

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Place had terrible smells and facility needs to be updated. Air conditioner didn’t work. Ok for a quick visit.
Se hospedó 1 noche en mayo de 2024
Respuesta de dee, el 19 may. 2024
Thankyouforyourreview. We were very disappointed to read of your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We continually try to do our very best for all of our guests. The odor issue that you have noted will be addressed in an attempt to correct and improve our hotel

8/10 Bueno

Edvanio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I found the accommodation very quiet, the breakfast I found very weak, I suggest putting a fruit as an option.
Se hospedó 1 noche en mayo de 2024
Respuesta de dee, el 19 may. 2024
Thankyoufortaking the time to write your review. I am sorry breakfast did not meet your expectations. It is only through your feedback that improvements are considered and made, to improve our guests' experience. We very much appreciate your business and thank you for staying with us.

4/10 Malo

Kenneth

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty
Se hospedó 1 noche en mayo de 2024
Respuesta de dee, el 15 may. 2024
Thankyoufortheopportunity to respond to your concerns. We are very sorry to hear that your stay at the hotel was not up to par. We will share your review with our room attendant staff to ensure improvements are made. We very much appreciate your business and thank you for staying with us

10/10 Excelente

Michael

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de dee, el 15 may. 2024
Wearehappytohearthatyouenjoyed your stay with us at Rodeway Inn Florence KY. We truly want all of our guests to find comfort at our hotel. Thank you for staying with us and thank you for taking the time to let us know how your stay was. We hope that when you are in the Northern KY area you will stay with us again.

2/10 Terrible

Edson

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
It wasn’t safe. Some stranger came to knock on my door thinking that I was hammering his wife. The place is full of junkies. However, if you want cheaper things that is the best place to be.
Se hospedó 3 noches en mayo de 2024
Respuesta de dee, el 15 may. 2024
Thankyoufortaking the time to post about your recent stay with us. I want you to know that guest comfort and safety are our utmost concerns. We are committed to making every possible effort to provide a secure environment with our security services which is on property. If you have further questions please contact management directly at the hotel

2/10 Terrible

Firas

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nasty, bed got blood spots, other bed got bugs, floor sticky and patched, toilette was awful.
Se hospedó 1 noche en mayo de 2024
Respuesta de dee, el 9 may. 2024
I am so sorry for the experiences you have encountered at our property. Your commentsconcern me greatly. If you could reach out to me directly at the hotel, so we can discuss thisfurther. I look forward to speaking with you with you soon.

8/10 Bueno

Patricia

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
I like the location. I like was quiet. I don't like the shower bath was dirty, and on the back door were some guys in an inconvinient condition.
Se hospedó 3 noches en abril de 2024
Respuesta de dee, el 4 may. 2024
Thank you for taking the time to post about your recent stay with us. I want you to know thatguest comfort and safety are our utmost concerns. We are committed to making every possibleeffort to provide a secure environment with our security services which is on property. If youhave further questions please contact management directly at the hotel.

10/10 Excelente

Nichole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The front desk representative was awesome
Se hospedó 1 noche en abril de 2024
Respuesta de dee, el 4 may. 2024
Thank you for the outstanding review of your recent stay at Rodeway InnFlorence KY. I will be sure to share you kind comments with the staff, as they lovereceiving feedback. We cannot wait to have you back as our guests, and continueto "wow" you.

2/10 Terrible

Marcella

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is nasty and disgusting it's very unhealthy and just plum gross
Se hospedó 1 noche en abril de 2024
Respuesta de dee, el 28 abr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you very much for bringing your concerns to our attention.

2/10 Terrible

Scott

Se hospedó 1 noche en abril de 2024
Respuesta de dee, el 15 may. 2024
Thankyouforleaving a review. I am truly sorry you didn't have a pleasant experience when staying with us. We strive to make sure each guest has a memorable experience and we didn't do that for you. I will share your comments with our housekeeping staff so we can improve. I hope you'll give us another chance in the future.

6/10 Aceptable

Michelle

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is outdated. The outlets couldnt hold the plug in all the way. The toliet clugged to easy.
Se hospedó 1 noche en abril de 2024
Respuesta de dee, el 25 abr. 2024
Thank you for your review. We truly regret that the accommodations were not what you hadexpected. Your opinion and satisfaction is very important to us and we are very sorry we wereunable to meet your expectations. We continually try to do our very best for all of our guests.

6/10 Aceptable

Victor

Se hospedó 1 noche en abril de 2024
Respuesta de dee, el 15 may. 2024
Thankyoufortaking the time to write a review of your stay. The issues you described are truly regrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we will do everything we can to make the necessary improvements

8/10 Bueno

Juan Pablo

Le gustó: Servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de dee, el 22 abr. 2024
I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards

8/10 Bueno

Dayner

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was good, the personal its amable
Se hospedó 4 noches en abril de 2024
Respuesta de dee, el 22 abr. 2024
We are happy to hear that you have enjoyed your recent stay at Rodeway InnFlorence KY. Thank you for staying and taking the time to post a review. We hopeto see you again on your next visit to the Northern KY area.

10/10 Excelente

DEEPAK

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and friendly staff
Se hospedó 4 noches en abril de 2024
Respuesta de dee, el 19 abr. 2024
Thank you for taking the time to post a review of your stay with Rodeway InnFlorence KY. We are happy to see you enjoyed your stay with us and we hope tosee you again on your next trip to Northern KY.

4/10 Malo

Joe

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de dee, el 19 abr. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you'll give us another chance in the future.

4/10 Malo

Suzanne

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Inexpensive stay but in really poor condition- multiple holes in blanket and a stain, really uneven floor, and the pool area looked like it was used for mattress storage.
Se hospedó 1 noche en abril de 2024
Respuesta de dee, el 15 abr. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.Thank you very much for bringing your concerns to our attention.

10/10 Excelente

deepak

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Vary good location,clean and safe environment at convenient price
Se hospedó 3 noches en abril de 2024
Respuesta de dee, el 15 abr. 2024
Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon at Rodeway Inn Florence KY

8/10 Bueno

Mohammad Reza

Se hospedó 2 noches en marzo de 2024
Respuesta de dee, el 15 abr. 2024
Thank you for brightening our day with your kind comments. We are happy thatyou enjoyed your stay with us. We will see you soon at Rodeway Inn Florence KY

10/10 Excelente

Matthew

Se hospedó 2 noches en marzo de 2024
Respuesta de dee, el 15 abr. 2024
Thank you for your outstanding review of the hotel. I'm happy to hear that youenjoyed your accommodations, and we hope to see you again very soon atRodeway Inn Florence KY.

10/10 Excelente

Ritu

Nice Stay and clean hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de dee, el 23 mar. 2024
Thank you for your recent stay with Rodeway Inn Florence KY and for taking thetime to review the hotel. We appreciate the outstanding review, and the kindcomments you have mentioned. We are happy that you enjoyed your stay withus. We will see you on your next visit to Northern KY.

2/10 Terrible

Kande

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We did not enjoy our stay. Our room was very dirty the bathroom was extremely dirty the tub was disgusting we couldn’t even use it. I even went to housekeeping to tell her to clean and it’s like she didn’t know what I was saying. The blanket had cigarette burn holes in them. Some of the outlets didn’t work. There was only a few channels that actually worked on the tv. There was a man walking up and down our hall and laying on the steps just very weird. My kids and I were not comfortable at all we had no choice but to stay since I already paid for it. Never again
Se hospedó 3 noches en marzo de 2024
Respuesta de dee, el 19 mar. 2024
Thank you for leaving a review. I am truly sorry you didn't have a pleasant experience whenstaying with us. We strive to make sure each guest has a memorable experience and we didn'tdo that for you. I will share your comments with our housekeeping staff so we can improve. Ihope you'll give us another chance in the future.

6/10 Aceptable

Anquinette

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Pulled covers back and there were roaches in our bed. My boyfriend had one crawling on him!
Se hospedó 2 noches en diciembre de 2023
Respuesta de dee, el 24 feb. 2024
My deepest apologies, I regret that your stay did not live up to our usual expectations. Restassured the issues you experienced have been addressed with my team to better prevent fromhappening to future guests.

4/10 Malo

Gena

Se hospedó 1 noche en febrero de 2024
Respuesta de dee, el 12 feb. 2024
Thank you for the opportunity to respond to your concerns. We are very sorry to hear that yourstay at the hotel was not up to par. We will share your review with our room attendant staff toensure improvements are made. We very much appreciate your business and thank you forstaying with us.

8/10 Bueno

Christopher

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good!
Good enough room for a night. Comfortable and clean. Would stay again.
Se hospedó 1 noche en enero de 2024
Respuesta de Ritu Kapoor, el 1 feb. 2024
I am glad to hear that you find a great value in our hotel. We strive to give great service and clean comfortable rooms at a great value. Thank you for sharing your experience. The staff loves to hear when they receive positive feedback. We hope to see you soon at Rodeway Inn Florence KY.

8/10 Bueno

Emily

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Ritu Kapoor, el 1 feb. 2024
We are happy to hear that you have enjoyed your recent stay at Rodeway Inn Florence KY. Thank you for staying and taking the time to post a review. We hope to see you again on your next visit to the Northern KY area.

4/10 Malo

Nakita

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ritu Kapoor, el 1 feb. 2024
We would like to offer our sincerest apologies for the issues you encountered during your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Comodidad de las habitaciones
Might be our last stay.
Basic stay heat barely worked so my family was freezing! People being loud all nogh5 long seemingly on their phones just stabdibg out our door even past 12am!
Se hospedó 1 noche en enero de 2024
Respuesta de Ritu Kapoor, el 2 feb. 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedbackwith my staff and we are working to correct your concerns. Please come back and visit us whenyou are in the area and give us another chance to "WOW' you.

6/10 Aceptable

Dena

No le gustó: Condiciones de la propiedad
For the price point you definitely get what you pay for. It’s not the worst place I’ve ever stayed in or messiest but there were a few things I wish were different. The room was extremely drafty perhaps due to it being a storm upon a rival but the window also leaked so badly I had to place a towel in the window to make sure it didn’t go everywhere. The sink drained very slowly as did the shower but again. The price is what you get. The front desk staff were super friendly and helpful and nice however the housekeeping staff was extremely rude and demanded to see every single towel in the room before replacing the one that was stopping the leak in the window.
Se hospedó 2 noches en enero de 2024
Respuesta de Ritu Kapoor, el 2 feb. 2024
Thank you for taking the time to write a review of your stay. The issues you described are trulyregrettable. We sincerely apologize for any inconvenience caused to you. Rest assured we willdo everything we can to make the necessary improvements

10/10 Excelente

Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Rodeway inn Florence
The staff was very helpful and polite. Anything you asked for within reason they would accommodate. Also it was very reasonably priced
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ritu Kapoor, el 2 feb. 2024
I am glad to hear that you find a great value in our hotel. We strive to give greatservice and clean comfortable rooms at a great value. Thank you for sharing yourexperience. The staff loves to hear when they receive positive feedback. Wehope to see you soon at Rodeway Inn Florence KY.

4/10 Malo

Nicholas

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bottom of the barrel
Se hospedó 4 noches en diciembre de 2023
Respuesta de Ritu Kapoor, el 2 feb. 2024
Thank you for taking the time to let us know how we are doing. I have shared your feedbackwith my staff and we are working to correct your concerns. Please come back and visit us whenyou are in the area and give us another chance to "WOW' you.

8/10 Bueno

Alicia

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

SUNIL

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and lot of restaurants near by at walkable distance. Wi-Fi works great and price is the best in town. Nice clean rooms and friendly staff.
Se hospedó 1 noche en enero de 2024
Respuesta de Ritu Kapoor, el 2 feb. 2024
Thank you for taking the time to post a review of your stay with Rodeway InnFlorence KY. We are happy to see you enjoyed your stay with us and we hope tosee you again on your next trip to Northern KY.

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ritu Kapoor, el 1 feb. 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

6/10 Aceptable

Gary

Se hospedó 1 noche en diciembre de 2023
Respuesta de Ritu Kapoor, el 2 feb. 2024
We are happy to hear that you enjoyed your stay with us at Rodeway InnFlorence KY. We truly want all of our guests to find comfort at our hotel. Thankyou for staying with us and thank you for taking the time to let us know how yourstay was. We hope that when you are in the Northern KY area you will stay withus again.

8/10 Bueno

Benito

Le gustó: Limpieza y servicio y personal
Very kind staff and manager. Patient and straightforward with checking in. Jai Sri Krishna, Jai Sri Ram, Jai Prabhupada
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ritu Kapoor, el 2 feb. 2024
I am glad to hear that you find a great value in our hotel. We strive to give greatservice and clean comfortable rooms at a great value. Thank you for sharing yourexperience. The staff loves to hear when they receive positive feedback. Wehope to see you soon at Rodeway Inn Florence KYHare krishna....hari bol

10/10 Excelente

Mikhail

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ritu Kapoor, el 2 feb. 2024
I appreciate you taking the time to tell us about your experience. Yoursatisfaction and continued trust are our top priorities. I look forward to showingyou that we are continuously working hard to make sure each visit meets yourexpectations and our high standards

10/10 Excelente

jennifer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
outstanding property. my kids love the breakfast and management is very friendly.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

riley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
love this place, front desk staff was very professional, they had breakfast in morning with waffles. will be back soon
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
rooms are clean and definitely bug free, close by to many restaurants. free breakfast in morning which is a plus point
Se hospedó 1 noche en noviembre de 2023

2/10 Terrible

Rufino

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rude staff
Se hospedó 7 noches en noviembre de 2023

2/10 Terrible

Shreyash

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lots of cockroaches!!!!!
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Abid Salman

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst place I have ever stayed in. Cockroaches in the bathroom, water clogs in the bathroom sink. Rusted microwave oven will do the job but looks disgusting. Holes in the bedsheet may be because of cigarette ashes.
Se hospedó 2 noches en noviembre de 2023