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Opiniones de Aloft Fort Lauderdale Airport

3 out of 5
Aloft Fort Lauderdale Airport
501 SE 24th Street, Fort Lauderdale, FL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 134 de 192 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 25 de 192 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 192 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 192 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 192 opiniones" "

9.6/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.6/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

paulina

Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 7 may. 2024
Thank you for your perfect rating! We're thrilled to hear that your experience was up to your expectations. If you have any suggestions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

10/10 Excelente

Denise

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel and the staff was great. Hard to get to and lots of traffic around that area. I was on the 11th floor and I could hear all the road noise. My flight was delayed and they stop serving food at 10:00pm. They have a place where you can buy snacks though. Great place for just a night or 2.
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for your feedback and for sharing your experience with us. We're pleased to hear that you found our hotel very nice and our staff great. We apologize for the inconvenience caused by the traffic noise and the difficulty in accessing our location.We understand how frustrating it can be when flights are delayed and food service options are limited. We appreciate your understanding and are glad you found our snack options helpful. Your comments are valuable, and we will use them to improve our services. We hope to welcome you back for another stay in the future.

10/10 Excelente

Angela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was amazing
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for the perfect 10/10 rating! We're delighted to hear that everything was amazing. We look forward to welcoming you back for another fantastic stay!

10/10 Excelente

Eligio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location...a bit noisy though!
Se hospedó 2 noches en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for the perfect rating of 10/10! We're glad you enjoyed our great location. We apologize for any noise disturbance you experienced and appreciate your feedback. We look forward to welcoming you back soon!

10/10 Excelente

Loreley

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good!
Se hospedó 2 noches en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for the perfect 10/10 rating! We're thrilled to hear that everything was good. We look forward to welcoming you back for another great stay!

8/10 Bueno

Knine

Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Jeff

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good 👍 times
Se hospedó 2 noches en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for the perfect rating of 10/10! We're glad to hear you had a good time . If you have any feedback or comments, please feel free to share. We look forward to welcoming you back!

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and friendly
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for your perfect rating of 10/10! We appreciate your support and are delighted that you had a great experience. If you have any feedback in the future, please feel free to share. We look forward to welcoming you back!

8/10 Bueno

Melissa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Property is clean, and check in was pretty good. It is unconceivable to have a hotel with tons of smoke free signs and allow a GROUP of over 10 individuals to openly smoke marihuana in the rooftop pool area. The smell was so intense, that we left immediately and were unable to enjoy the pool area. In addition they brought their own speaker with inappropriate music. It is disrespectful for family with children who just had to stepped out including the adults. The individuals not only smoked marihuana, they took their own bottle of alcohol and food in a pot. Management missing in action. It was GHETTO HOOD on the rooftop. So disappointed.
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for your feedback and for rating us 8/10. We appreciate your positive comments about the cleanliness of our property and your check-in experience.We sincerely apologize for the disruptive behavior you encountered at our rooftop pool area. This is not the experience we strive to provide for our guests, and we take your concerns very seriously. Our hotel has a strict no-smoking policy, and we do not tolerate any activities that compromise the comfort and safety of our guests.We will address this issue immediately with our management team to ensure stricter enforcement of our policies and to prevent such incidents from happening in the future. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Thank you for bringing this to our attention.

6/10 Aceptable

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 28 may. 2024
Thank you for taking the time to provide a rating. We value your feedback and are committed to improving our services. If you have any specific comments or suggestions, please feel free to share them with us. We hope to have the opportunity to serve you better in the future.

10/10 Excelente

Spencer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 25 may. 2024
Thank you so much for your 10/10 rating! We're thrilled to hear that you enjoyed your stay at our beautiful hotel. Your positive feedback means the world to us, and we look forward to welcoming you back to Aloft Ft. Lauderdale soon.

10/10 Excelente

Jennifer.

Le gustó: Servicios
The rooms were nice and clean, and the beds were very comfortable
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 23 may. 2024
Thank you for your fantastic 10/10 rating! We're thrilled to hear that you found our rooms nice and clean, and that the beds were very comfortable.We look forward to welcoming you back for another excellent stay.

10/10 Excelente

Carolyn

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de James L., el 21 may. 2024
Thank you for your perfect 10/10 rating! We're thrilled to hear that you had an excellent experience with us.We look forward to welcoming you back soon.

4/10 Malo

Ludowick

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 21 may. 2024
Thank you for taking the time to rate your recent stay with us. We notice that you rated your experience as 4/10, and we are sorry to hear that your stay did not meet your expectations.We value your feedback and would appreciate it if you could share any specific issues or concerns you encountered during your stay. Your input is crucial in helping us improve our services and provide a better experience for all our guests.Please feel free to contact me directly if there is anything we can do to address your concerns or if you would like to discuss your stay in more detail.Thank you for your time, and we hope to have the opportunity to better serve you in the future.

10/10 Excelente

Keyshonn, Nassau

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome
Se hospedó 3 noches en mayo de 2024
Respuesta de James L., el 16 may. 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome stay with us and rated your experience 10/10. Your kind words mean a lot to our team, and we're delighted that we could make your visit memorable.We look forward to welcoming you back to Aloft Ft. Lauderdale soon!

4/10 Malo

Lane

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Lots of housekeeping issues.
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 16 may. 2024
Thank you for taking the time to share your feedback. I am truly sorry to hear about the housekeeping issues you encountered during your stay. This is certainly not the standard we strive to maintain, and I apologize for the inconvenience this caused you.Your comments are very important to us, and we will address these concerns with our housekeeping team immediately to ensure improvements are made.

10/10 Excelente

Kettelene

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love love loved this hotel! Definitely my go to stay for Fort Lauderdale now. Parking is $35 a night but it’s valet so that was amazing! The views in the lobby were so beautiful and clean rooms! Staff was very kind and informative. I love the mini waters they make available to guest! I didn’t get to experience the pool but it’s rooftop and kinda small but still a beautiful area.
Se hospedó 2 noches en mayo de 2024
Respuesta de James L., el 14 may. 2024
Thank you so much for your glowing review! We are thrilled to hear that you had such a wonderful stay with us and that we are now your go-to hotel in Fort Lauderdale.We’re glad you appreciated our valet parking service and found the lobby views beautiful and the rooms clean. It’s fantastic to know that our staff’s kindness and helpfulness stood out to you and that you enjoyed the complimentary mini waters.We hope you'll have the opportunity to experience our rooftop pool on your next visit. Thank you again for your kind words, and we look forward to welcoming you back soon!

10/10 Excelente

Carol

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in. Adorable hotel
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 14 may. 2024
Thank you for your wonderful review and the perfect 10/10 rating! We're thrilled to hear that you found the check-in process smooth and our hotel adorable. It’s always our goal to provide a welcoming and enjoyable experience right from the moment our guests arrive.Your feedback is greatly appreciated, and we look forward to welcoming you back soon for another delightful stay with us.

10/10 Excelente

Jenna

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So contemporary, clean, and gorgeous!
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 13 may. 2024
Thank you for your wonderful feedback! We're thrilled to hear that you found our property contemporary, clean, and gorgeous. Your satisfaction is our priority, and we're delighted that you enjoyed your stay with us. We hope to welcome you back for another fantastic experience in the future!

8/10 Bueno

Vladislav

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 14 may. 2024
Thank you for taking the time to rate your experience with us. We're pleased to see you gave us an 8/10!While we are glad you had a positive experience, we always strive for excellence and would love to know how we can make your next stay even better. If you have any specific feedback or suggestions, please feel free to share them with us.We look forward to welcoming you back and providing an even more enjoyable stay.

10/10 Excelente

Kanesha

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was a nice experience but available parking options should be offered besides having to pay $35 for valet.
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 13 may. 2024
Thank you for your valuable feedback! We're pleased to hear that you had a nice experience overall. We appreciate your suggestion regarding parking options, and we'll definitely take it into consideration for improving our services. Offering more convenient parking alternatives is something we'll look into to enhance the guest experience. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an even better stay in the future!

10/10 Excelente

Taneasha

Le gustó: Servicios y condiciones de la propiedad
Everything was great
Se hospedó 2 noches en mayo de 2024
Respuesta de James L., el 13 may. 2024
Thank you for your glowing review! We're thrilled to hear that everything met your expectations during your stay. Your satisfaction is our top priority, and we're delighted to have provided you with a great experience. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Excelente

ibel, buenos aires

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice brand new hotel
Se hospedó 2 noches en mayo de 2024
Respuesta de James L., el 13 may. 2024
We're thrilled to hear that you enjoyed your stay at our brand new hotel! Thank you for the fantastic rating. We strive to provide top-notch accommodations and service to all our guests, and we're delighted that we could meet your expectations. We hope to have the pleasure of welcoming you back soon for another wonderful experience!

10/10 Excelente

Michelle

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 13 may. 2024
Thank you for the perfect rating! We're delighted to hear that you had such a positive experience during your stay. If you ever have any feedback or suggestions in the future, please don't hesitate to let us know. We're always here to ensure your stay is exceptional. We hope to have the pleasure of welcoming you back again soon!

10/10 Excelente

Alison

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean with friendly staff. Perfect for catching a early morning flight out of FFL
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 13 may. 2024
We're thrilled to hear that you found our property clean and our staff friendly! It's fantastic to know that our location was convenient for your early morning flight out of FFL. Thank you for taking the time to share your experience, and we look forward to hosting you again in the future!

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 9 may. 2024
Thank you so much for your perfect rating and kind words! We are thrilled to hear that you had a great experience at our hotel. Our team strives to provide exceptional service, and it’s rewarding to know that we met your expectations.We look forward to welcoming you back soon for another wonderful stay. If there’s anything we can do to make your next visit even better, please let us know.Warm regards,

10/10 Excelente

Christina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient to airport and Dining options for a quick stay
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 8 may. 2024
Thank you for your excellent review and for sharing your experience! We are thrilled to hear that our location near the airport and nearby dining options added convenience to your quick stay. It’s great to know that these aspects of our hotel made your visit more enjoyable.We look forward to welcoming you back to Aloft Ft. Lauderdale the next time your travels bring you to our area. If there's anything we can do to make your next stay even better, please let us know.

10/10 Excelente

Orlanda

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is absolutely breathtaking! I have to give a huge shoutout to Mimi who checked me in and made sure everything for my birthday went smoothly, she even went as far as recommending me to a beautiful spot for birthday dinner with impeccable view. I also want to give a shoutout to Brandon (what an amazing bartender) made me feel like I was right at home . The drinks were tasty and the conversations even better . Thanks to these lovely two staffs (Mimi and Brandon) you’ve gained a customer that plans on revisiting the Aloft soon again . Hope you two continue to get all the recognization you so deserve.
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 4 may. 2024
Thank you so much for your glowing review and perfect rating! We're thrilled to hear that your birthday celebration at the Aloft was such a memorable experience. It's fantastic to know that Mimi and Brandon went above and beyond to make your stay special, from ensuring a smooth check-in to providing great dining recommendations and excellent service at the bar.We'll definitely pass along your kind words and recognition to both Mimi and Brandon—they truly deserve it! We're so happy that you're planning to return, and we look forward to welcoming you back soon for another exceptional visit.Thank you again for sharing your experience, and for choosing to celebrate your special day with us!

10/10 Excelente

Martha

Viaje familiar
Le gustó: Condiciones de la propiedad
All is very good
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 2 may. 2024
Thank you so much for your wonderful review and perfect score! We are thrilled to know that you had a great experience at Aloft Ft. Lauderdale. Our team is dedicated to ensuring that every aspect of your stay is enjoyable, and it's rewarding to hear that we met your expectations.We look forward to welcoming you back soon for another fantastic experience. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excelente

Brandi Jo

Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 23 may. 2024
Thank you for your perfect 10/10 rating! We're delighted to know that you had an excellent experience with us.We look forward to welcoming you back soon.

8/10 Bueno

Ihuoma

Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 23 may. 2024
Thank you for taking the time to rate your recent stay with us. We appreciate your positive rating of 8/10.While we're pleased that you had a good experience, we always strive for excellence. If you have any specific feedback or suggestions on how we can improve, please feel free to share them with us.We look forward to welcoming you back and providing an even better experience on your next visit.

10/10 Excelente

Dorene

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very clean and quiet and staff was very helpful
Se hospedó 1 noche en mayo de 2024
Respuesta de James L., el 2 may. 2024
Thank you for your excellent review and for highlighting what made your stay at Aloft Ft. Lauderdale so special! We are delighted to hear that you found our hotel clean and quiet and that our staff was able to assist you effectively. It’s always encouraging to know that our efforts to provide a comfortable and welcoming environment are appreciated.We look forward to hosting you again soon and continue to provide you with exceptional service. If there’s anything more we can do for your next visit, please feel free to reach out.

10/10 Excelente

Nick

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 2 may. 2024
Thank you for your perfect rating! We're thrilled to hear that your experience was up to your expectations. If you have any suggestions or need further assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back soon!

6/10 Aceptable

Mark

No le gustó: Servicios
Air conditioner was an issue.
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 29 abr. 2024
Thank you for sharing your feedback and rating your stay with us. We apologize for the issues you experienced with the air conditioner. Ensuring a comfortable room temperature is essential for a pleasant stay, and it's clear we fell short in providing this for you.We are addressing this matter with our maintenance team to prevent similar issues in the future and ensure all our air conditioning units are in excellent working condition. Your comfort is a top priority for us, and we appreciate you bringing this to our attention.We hope to have another opportunity to host you and provide a more comfortable and enjoyable experience.

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice room, great view, very clean, convenient location between airport and cruise docks fair price
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 29 abr. 2024
Thank you so much for your excellent review and for giving us a perfect score of 10/10! We're delighted to hear that you enjoyed the quality of your room, the view, and our convenient location between the airport and cruise docks.It’s also great to know that you found our pricing fair and our premises very clean. We strive to provide exceptional value and comfort to all our guests, and your feedback affirms our efforts.We appreciate your kind words and are thrilled that you had a positive experience with us. We look forward to welcoming you back on your next trip, whether you're flying in or setting sail.

10/10 Excelente

Andre Luiz

Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 20 may. 2024
Thank you for your perfect 10/10 rating! We're thrilled to know that you had a great experience with us.We look forward to welcoming you back soon.

10/10 Excelente

William Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 29 abr. 2024
Thank you for taking the time to rate your experience at our hotel. We're thrilled to see a perfect score of 10/10!It's wonderful to know that you were fully satisfied with your stay. We strive to provide exceptional service and a memorable experience for all our guests, and your rating affirms our efforts.We look forward to the opportunity to welcome you back soon. If there is anything specific you enjoyed or would like to see on your next visit, please feel free to share.Thank you once again for choosing our hotel, and for your excellent rating.

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 29 abr. 2024
Thank you for taking the time to rate your experience at our hotel. We're thrilled to see a perfect score of 10/10!It's wonderful to know that you were fully satisfied with your stay. We strive to provide exceptional service and a memorable experience for all our guests, and your rating affirms our efforts.We look forward to the opportunity to welcome you back soon. If there is anything specific you enjoyed or would like to see on your next visit, please feel free to share.Thank you once again for choosing our hotel, and for your excellent rating.

10/10 Excelente

david, florence

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New hotel has some growing, but they are trying and very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 29 abr. 2024
Thank you so much for taking the time to provide feedback on your recent stay at our hotel. We are delighted to receive a 10/10 rating from you!We appreciate your understanding as we continue to grow and improve our services. It's great to know that our efforts to provide a welcoming and friendly environment are resonating with our guests. Your encouragement and kind words mean a lot to us.We are committed to enhancing our hotel experience further and hope to delight you even more on your next visit. If there's anything specific you'd like to see us improve or add, please don't hesitate to let us know.Thank you once again for choosing to stay with us. We look forward to welcoming you back soon!

10/10 Excelente

Dejeanna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room was comfortable, shower amazing and bartender Brandon was 10/10
Se hospedó 2 noches en abril de 2024
Respuesta de James L., el 22 abr. 2024
Thank you for your fantastic review! We're thrilled to hear that your room was comfortable, the shower met your expectations, and that Brandon provided exceptional service at the bar. We'll make sure to pass along your compliments to him. We look forward to welcoming you back soon for another great experience!

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 21 abr. 2024
Thank you so much for the perfect rating! We truly appreciate your feedback and are thrilled that you had an excellent experience with us. If there's anything else we can do for you or if you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excelente

MICAELA

Michelle was amazing at helping me. The place is spotless and the atmosphere is great
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 21 abr. 2024
We're thrilled to hear that Michelle provided you with amazing assistance during your stay! It's wonderful to know that her efforts contributed to making your experience even more enjoyable. Additionally, we're glad you found the place spotless and appreciated the great atmosphere. We'll be sure to pass along your kind words to Michelle and the rest of our team. If there's anything else you need or if you have any further feedback, please feel free to reach out. We're here to ensure your stay continues to exceed expectations!

10/10 Excelente

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent, room was clean and really nice
Se hospedó 1 noche en abril de 2024
Respuesta de James .L, el 21 abr. 2024
We're delighted that you found your room to be clean and comfortable! Maintaining a high standard of cleanliness and providing a welcoming atmosphere are top priorities for us. If there's anything specific you loved about your room or if there's anything we can do to improve your experience even further, please don't hesitate to share. We're here to make sure every aspect of your stay is top-notch!

10/10 Excelente

Randy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Only a few months old. Beautiful property and I have never had a view as good in our room.
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 21 abr. 2024
That's fantastic to hear! We're thrilled to know you're enjoying your stay and that the property and its views have left such a positive impression on you. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We're here to ensure your time with us is nothing short of exceptional!

10/10 Excelente

David, Fort Lauderdale

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Absolutely great check in, fast and efficient
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 15 abr. 2024
Fantastic to hear that your check-in experience was smooth and efficient! Providing a seamless arrival process is a priority for us, and we're delighted to hear that we met your expectations. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We're here to ensure your visit is nothing short of excellent from start to finish.

10/10 Excelente

Ralph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were disappointed that we could not get cable tv to work. We checked in at 12:30 am, front desk suggested unplugging the tv and reconnecting and it still did not work. We were too exhausted to take it any further. In the morning it worked fine. This was a really nice property in a good location with friendly and helpful staff.
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 15 abr. 2024
Thank you for providing feedback on your experience. It's regrettable that you encountered issues with the cable TV upon check-in, especially after a late arrival. It's great to hear that the staff was friendly and helpful despite the inconvenience. Your comments will be shared with the team to ensure smoother experiences for future guests. We appreciate your understanding and hope to welcome you back for a seamless stay in the future.

2/10 Terrible

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and convenient, very clean
Se hospedó 1 noche en abril de 2024
Respuesta de Osmey, el 13 abr. 2024
Thank you for your feedback on your recent stay, although it looks we did not meet your expectations. Could you please reach us to inform what you scored us 1 on a scale of 10. We truly appreciate all of our guests feedback in order to provide an excellence service.

10/10 Excelente

Holly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great pool, nice rooms
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 13 abr. 2024
Thank you for your feedback! We are thrilled to hear that you enjoyed the pool and found the rooms to be nice. Your rating of 10/10 is greatly appreciated. We aim to provide exceptional amenities and a comfortable stay for our guests. If there is anything else we can do to enhance your experience, please let us know. We look forward to welcoming you back in the future!

10/10 Excelente

Helaina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de James L., el 13 abr. 2024
Thank you for your feedback! We greatly appreciate your rating of 10/10. We strive to provide excellent service and are pleased to hear that we have met your expectations. If you have any further comments or suggestions, please feel free to share them with us.

10/10 Excelente

Mara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was brand new with beautiful lobby. Rooms were unique, clean and hotel was very quiet. Only 5 minutes to the airport. Location was 10 minutes to Las Olas Blvd with tons of shopping and restaurants. Staff was great and friendly. Not many options for food at the hotel For breakfast but plenty to grab and go.
Se hospedó 2 noches en abril de 2024
Respuesta de James L., el 9 abr. 2024
Thank you so much for your glowing review and the perfect score! We're thrilled to hear that our brand new property, with its beautiful lobby and uniquely designed, clean rooms, contributed to a wonderful stay. It’s great to know the quiet atmosphere provided a relaxing environment and that our proximity to the airport and Las Olas Boulevard, with its abundance of shopping and dining options, was convenient for your needs.We truly appreciate your kind words about our staff. Creating a welcoming and friendly atmosphere is something we prioritize, and it's fantastic to hear that our team made a positive impact on your experience.We take note of your feedback regarding the limited options for food at the hotel for breakfast. While we're glad you found our grab-and-go selections sufficient, we understand the importance of providing a variety of dining choices to start the day right. We'll consider how we can enhance our breakfast offerings in the future to provide a more diverse range of options that cater to our guests' preferences.Thank you again for choosing to stay with us and for sharing your experiences. We look forward to the opportunity to welcome you back in the future, hopefully with even more to offer for your dining and overall stay enjoyment!