My apologies that we failed to clean your room upon request and will address with the staff and we do not turn our boilers off, but experienced a failure and repairs we made the same day as soon as we were able to dispatch a repair company. Again, our sincere apologies for the issues and assure you they will be addressed

Thanks for the 8 out of 10 rating, Estefania! Let us know what we can do to get to that 10 rating.

Muchas gracias por tomarse el tiempo para revisar nuestro hotel. Estamos todos emocionados experimentado un valor tal y tuvo tiempo para relajarse con nosotros. Esperamos con interés o servirle de nuevo pronto!

Jennifer: the staff was facing a crazy busy day doing as good as we could with short staff and many check-in rooms all at the same time. I am thankful for the staff we have and yes it van be stressful at times.

Rodney: Thanks and hurry back soon.

Donna: Thanks so much and hurry back soon.

Jennifer: We hope to serve you again soon.

Thanks so much and we hope to serve you again soon.

KristiThanks for your feedback. The beds are equipped with a blanket comforter between the two top sheets and I apologize if that was not warm enough for you. We do thank you for your business and hope to serve you again.

Thomas: Thanks for the great rating and hurry back soon.

Thanks and hurry back soon.

Rosemarie: We look forward to your next visit and stay well.

Thanks so much and hurry back soon.

Sorry we failed expectations and would appreciate feedback on areas needing improvements. We do thank you for your business.

Thanks for your business and hurry back soon

Sorry we failed to provide an excellent stay and would welcome additional frmeedback to help us improve for the future.

Thanks so much and hurry back soon.

Danielle Sorry we failed expectations and will address with the housekeeping staff for immediate correct measures. Again, our apologies. We do thank you for your business.

Crystal, thanks so much and glad you enjoyed your stay and great facilities. We look forward to serving you again.

Thank you for your business and please hurry back soon.

Our apologies for failing to get you the requested King room. Unfortunately, we had several Kings that stayed over causing this issue. Again, our apologies for this and hope you will try us again.

Kip: Thanks so much and hurry back soon.

Thank you for the rating and we welcome additional feedback on where improvements are needed to provide an excellent stay. We do thank you for your business.

Thanks so much and hurry backbsoon.

Thanks so much. We appreciate your business and pleased you enjoyed your stay and our great location. Please hurry back soon.

Thanks so much for the great review and pleased you enjoyed your stay and our great location. We look forward to the opportunity to serve you again.

Thanks so much for the rating and hurry back soon.

Thanks so much for the rating and comments, please hurry back soon.

Thanks so much for the rating and comments, please hurry back soon.

Patricia: Thanks so much for the review and feedback. WE hope to serve you again soon and wish you a great Holiday Season.

Hello Jon, Thank you for taking time out your day to complete a survey regarding your recent stay with us. I would like to know what were some of the factors that caused us to earn this score from your experience? I look forward to hearing back from you. Thank you!

Thanks so much and hurry back soon.

Jason: Thanks for the feedback and sincere apologies for the treatment you received in our restaurant and will address with the management staff. We do thank you for your business and hope to serve you again soon.

Thanks so much and hurry back soon.

Thanks so much and hurry back soon.

Caroline:Thank you for your feedback and our exterior signage points to both entrances and once in the Hotel there is directional signage as mentioned. we are short staffed and during late hours as your arrived, there is normally only one agent on the desk and I will make sure they understand to give our guests the utmost attention upon check in and good directions to all outlets and elevators as well. We do thank you for your business.

we thank you and hope to serve you again soon.

Thanks for the feedback and will address with housekeeping. Thank you for your business.

Thanks so much and please hurry back soon

THanks so much for the great rating and hurry back soon.

Thanks for the great rating and hurry back soon.

Thanks and hurry back soon

Thanks much and we appreciate your business

NIcole:Thanks so much or the review and hurry back soon.

Thank you for your feedback and complimentary coffee is provided in your room and we do offer a stay for breakfast rate that gives breakfast at a deep discount. Courtyard has never offered free microwaved breakfast but fresh cooked breakfast at a reasonable price. We thank you for your business.

Thanks so much and please hurry back soon.

Thanks so much for the great rating and hurry back soon.

Thanks much for the great rating and we hope to serve you again soon.

Laura: Thanks and hurry back soon.