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Opiniones de The Ashton Hotel

4 out of 5
The Ashton Hotel
610 Main St, Fort Worth, TX

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 655 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 218 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 73 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 34 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 1002 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

ANTONIO DAVID

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel en edificio historico.
Justo en el centro de Fort Worth, ideal para convenciones en el Fort Worth Convention Center. Ubicado en un edificio histórico.
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Stuart

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is a lovely old building in a perfectly convenient location in downtown Fort Worth. Sundance Square is in easy walking distance as are various public transport options such as the bus to The Stockyards and the train to Dallas. Our room on the 6th floor was lovely with a nice comfortable bed. All the staff we encountered were helpful and friendly. The only issue we encountered was that they charged the stay on the credit card I had used to secure the booking, rather than the card I had presented at check in, which cost us an unexpected foreign exchange fee.
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Roger

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the old time feel and the mix of retro in the decor. Bed was super comfortable and room was decorated in the same mix of retro and antique that was refreshing. When you do catch a glimpse of the original facade of the structure you are impressed all the more. Convenient and a short walk to a lot of restaurants and other things to do. I would put this hotel in the hidden gem category.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Emily

Le gustó: Limpieza y servicios
.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jacqueline

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy checkin and great room
Se hospedó 1 noche en abril de 2024

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff. Well furnished historic hotel.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love the old history of the building and would definitely stay again
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Daniel

Le gustó: Limpieza, servicio y personal, servicios
It was a nice historic building that was beautiful, however, it needs a new renovation since the 90s when it was last undertaken. Network news (especially Fox News) should not be playing in the lobby. How are we supposed to have a restful visit?
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Debbie

Viaje familiar
Le gustó: Servicio y personal
We liked that it’s convenient to nice restaurants and walkable downtown. It does need a complete remodel though. Would love to go back when they update the rooms.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

JAIME, San Antonio

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Servicios
This is a older hotel with a lot of charm, but not a lot of amenities. Valet parking sucks....$45 per night, insane.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Eric

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Jana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonable price. Clean. Helpful staff. Keys weren't available so staff had to let us in. Later we had to use an app to open our room. That was unusual. We could hear noise and music from the street level, even though we were on the fourth floor.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Melissa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
The room and bathroom were very clean. The bed was comfortable. I liked the whirlpool bathtub, but it was hard to figure out how to keep it from turning back on and the drain wouldn’t stay open to drain the water. I wish the hotel had a downstairs bar. There are a couple of chairs near the elevator that really should be thrown out because they’re filthy. The staff was very friendly and courteous. Great location.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Ryan

Super cool spot
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

niclaire

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hello Niclaire , el 18 feb. 2024
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Marla

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff makes the stay the best
Se hospedó 1 noche en febrero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

8/10 Bueno

Donald

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza
Stained sheets, no soap in bathroom. Area around hotel was pleasant
Se hospedó 1 noche en febrero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 Excelente

Bobby Ray Clark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Chantallie Rivera

10/10 Excelente

Preston

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Chantallie Rivera

10/10 Excelente

Jeff

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Had my doubts with a bit of a dated lobby, but the staff was great and rooms were much better than expected. Clean, quiet and spacious.
Se hospedó 2 noches en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

8/10 Bueno

Donita

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 Excelente

Grant

Se hospedó 1 noche en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 Excelente

Samuel

Se hospedó 1 noche en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 Excelente

Doris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
In heart of Sundance Square so valet parking a must. But close to all the action, restaurants, entertainment. Very nice restored hotel. Would go back.
Se hospedó 1 noche en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

4/10 Malo

Donald

Le gustó: Limpieza
No le gustó: Servicio y personal
Terrible parking and valet service.
Parking and valet service. We had early flights I asked the desk the night before to have my vehicle ready to pick-up at 6 am was told no problem and thank me for planning ahead. At 6am no one was aware that the vehicle needed to be ready. The person at the desk told me know left any message about our vehicle. So we waited 40 minutes asking repeatedly what the problem was, no reasonable answer when the valet showed with the car it was the wrong car!! Another 30 minutes lasted we have our car and a missed flight. Totally unacceptable and overshadowed an otherwise enjoyable stay in Ft Worth.
Se hospedó 2 noches en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 Excelente

Cristina

Se hospedó 1 noche en enero de 2024
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Kelley

Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 18 feb. 2024
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Chantallie Rivera

10/10 Excelente

Lester

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic place. I can’t wait to stay there again.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Chantallie Rivera, el 6 ene. 2024
Hello Lester,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

4/10 Malo

jason

Not great.
No restaurant. No room service. No spa. No pool. No hot tub. Had to ask for robes. Not sure how this is a four star hotel other than the great location.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Chantallie Rivera, el 6 ene. 2024
Hello Jason,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

4/10 Malo

Frank

Se hospedó 2 noches en diciembre de 2023
Respuesta de Chantallie Rivera, el 18 feb. 2024
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 Excelente

DAVELYN, Graford

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
outstanding customer service!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Chantallie Rivera, el 21 dic. 2023
Hello Davelyn,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

6/10 Aceptable

shaumika

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
We had an issue with the room there was no remote and the heater wasn’t working. The staff switched us to another room fairly quickly. Also, your made to do Valet parking $$ however there short staff and use staffing from the Hilton so you will need to wait a considerable amount of time for your vehicle if you don’t call ahead. We waited 30 mins to just get our car after check out.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 21 dic. 2023
Hello Shaumika,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 Excelente

Micah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 21 dic. 2023
Hello Micah,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

James

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is an older boutique hotel with limited services but beautifully done rooms. the room i was in needed some repairs to the furnishings.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Chantallie Rivera, el 14 dic. 2023
Hello James,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 Excelente

Randle

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 14 dic. 2023
Hello Randle,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Natasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff. Room was clean and comfortable.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Natasha,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Kari

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super cute! Perfect downtown location. The bed was SO comfy and the pillows were super fluffy and soft! Would stay here again for sure!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Kari,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Ellen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Loved it!
Great downtown location. Friendly staff and clean comfortable rooms.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Ellen,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

6/10 Aceptable

Robert

Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 6 ene. 2024
Hello Robert,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 Excelente

Kathy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Kathy,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Deanna

Se hospedó 2 noches en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Deanna,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Deborah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantallie Rivera, el 10 dic. 2023
Hello Deborah,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

8/10 Bueno

Yvonne

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Could not get room to warm up
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Yvonne,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful historic hotel. Very quiet. Everything in walking distance.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Stephanie,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

8/10 Bueno

Joe

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Joe,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

6/10 Aceptable

Melody

No le gustó: Servicio y personal y servicios
Property very dated. Dark and not a good vibe. Desk staff not welcoming at all. Very unprepared. Ordered a special service and was not in room as requested. Just a disappointment from fond memories.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Melody,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

8/10 Bueno

William

Se hospedó 2 noches en noviembre de 2023
Respuesta de Chantallie Rivera, el 21 dic. 2023
Hello William,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 Excelente

Billy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Billy,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 Excelente

Jie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Chantallie Rivera, el 9 dic. 2023
Hello Jie,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team