Foster Vacations from MXN$22,024

Beau secteur, chambre confortable

This was my second time staying at Hotel Birks in Montreal. I travel regularly to Montreal to visit my son who is in college. This is one of the finest hotels in the city and is conveniently located in the heart of Montreal. The good news is that I found my stay on this visit for the most part exceptional with some unusual caveats. First when we arrived, I was offered an upgrade. Customary for VIP Hotel bookings, however considering I was traveling with my daughter the upgrade that I was offered only had one king bed a pull-out sofa bed and a single vanity, whereas the room I had already booked was larger, had two queen beds and a double vanity and it was on a higher floor with a better view of the cathedral. After seeing both rooms we decided to stay with the original booking, but this extended the check in process by at least 30 minutes. We weren't offered any additional amenities. In addition, once checked in we weren't offered any assistance with our bags which I found to be unusual. Another unusual aspect of our stay was the curt tone of the hosts in the restaurant. On my previous visit I was never questioned when sitting at the bar as to whether or not I was a guest of the hotel. This happened several times to both me and my daughter and quite honestly made us feel uncomfortable. Management should address how employees of the hotel approach patrons. Overall service, room and experience was great. Will come again.

I really enjoyed this hotel. My husband was not particularly happy with the renovation mess down our hallway but it didn’t bother me. The pool area was great and my kids enjoyed it, the temperature was not very refreshing on those super hot days however. The restaurant staff was exceptional and the gluten free options were very much appreciated. Our room was basic but nice and clean. Overall it was a very nice stay but I feel the value was questionable. $350 is a lot for a very basic room.

The smell of flowers? Was very strong throughout the hotel. My bolt lock was broken otherwise a good hotel.

Great lobby bar and central location