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Opiniones de Super 8 by Wyndham Fredericksburg

2 out of 5
Super 8 by Wyndham Fredericksburg
514 E Main St, Fredericksburg, TX

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 144 de 453 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 121 de 453 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 78 de 453 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 453 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 54 de 453 opiniones" "

6.8/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

6.4/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alberto

Viaje familiar
Le gustó: Servicios
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 4 abr. 2024
Thank you for your four out of five rating! We are pleased you chose to stay with us and your stay was good!

6/10 Aceptable

LOURDES

Viaje en pareja
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
Baño y regadera muy sucios! El cuarto bueno por el precio almohadas y colchón cómodas.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Michalak Owner, el 4 feb. 2024
Thank you for your feedback.

10/10 Excelente

Alexis

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Michalak General Manager, el 19 ene. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Yaser

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2023
Respuesta de Dan Michalak General Manager, el 29 may. 2023
Thank you for your very valued rating!

10/10 Excelente

José

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Service is great, they are very friendly. Bed is very comfortable, room is clean
Se hospedó 2 noches en abril de 2023
Respuesta de Dan Michalak General Manager, el 12 abr. 2023
Thank you for your kind words. We will share your comments with our staff, who I am sure will be encouraged by your remarks. Thank you for choosing to stay with us.

8/10 Bueno

Gerardo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bien ubicado, buena atencion, la limpieza muy bien. Area de oportunidad es que en las habitaciones al llegar huelen mucho a humedad a encerrada, desagradable
Se hospedó 1 noche en marzo de 2023
Respuesta de Dan Michalak General Manager, el 9 abr. 2023
Thank you for taking the time to tell us about your stay. Thank you for choosing to stay with us.

10/10 Excelente

Colby

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly and property clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Daniel Michalak Owner, el 16 may. 2024
Thank you for taking the time to tell us about your stay. We are overjoyed to hear that you enjoyed your stay with us. You feedback is very valued and appreciated and we will share your comments with our staff. We look forward to seeing you again.

8/10 Bueno

THOMAS

Limited breakfast, but good service.
Se hospedó 2 noches en mayo de 2024
Respuesta de Daniel Michalak Owner, el 15 may. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Rhaenyr

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
There were bed bugs in the bed
Se hospedó 2 noches en mayo de 2024
Respuesta de Daniel Michalak Owner, el 13 may. 2024
Thank you for taking the time to tell us about your experience. We do have a full time pest control service. We haven't had any reports of anything but, we will have him check it out. Thank you for your very valued feedback.

8/10 Bueno

Clotilde

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Daniel Michalak Owner, el 13 may. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Brandon

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Daniel Michalak Owner, el 13 may. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Right on the strip
Se hospedó 1 noche en mayo de 2024
Respuesta de Daniel Michalak Owner, el 9 may. 2024
Thank you for your awesome rating! We are pleased you enjoyed your stay. We love being located right on Main Street, it's close to everything! Thank you again for staying with us and hope to see you back soon.

2/10 Terrible

David

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The place was dirty. Found bugs through put the room.soda stains on a/c unit opened up the ice bucket and knats flew.. Disgusting room
Se hospedó 1 noche en mayo de 2024
Respuesta de Daniel Michalak Owner, el 6 may. 2024
Thank you for taking the time to tell us about your stay. We will share your comments with our housekeeping team.

10/10 Excelente

Robert

Was very understanding to refund money when had to cancel. Maurine was very accommodating.
Se hospedó 3 noches en abril de 2024
Respuesta de Daniel Michalak Owner, el 6 may. 2024
Thank you for taking the time to tell us about your experience. We are pleased to hear Maureen was able to help you with your reservation.

10/10 Excelente

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
close to downtown
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 1 may. 2024
Thank you for your five out of five rating!

10/10 Excelente

sharon

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
there was no skid proof mat in bathtub
Se hospedó 4 noches en abril de 2024
Respuesta de Daniel Michalak Owner, el 28 abr. 2024
Thank you for taking the time to tell us about your experience. We are pleased to hear that you had a good stay. We will mention your request for the skid proof mat to our owners. Our tubs have never actually required to have them. Thank you gain for taking the time to tell us about your stay.

10/10 Excelente

Fred

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Maureen (not sure on the spelling) at the front desk is awesome. She made sure our stay was perfect.
Se hospedó 4 noches en abril de 2024
Respuesta de Jennie Weber General Manager , el 22 abr. 2024
Thank you for taking the time to give our Maureen a shout out! We are overjoyed she made your stay perfect! Please come back and visit us again soon!

10/10 Excelente

Geoffrey

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Price was right
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 18 abr. 2024
We are pleased you had a great stay and the price was right. And, thank you for choosing to stay with us.

8/10 Bueno

Christine

Viaje con mascota
Na
Se hospedó 3 noches en abril de 2024
Respuesta de Daniel Michalak Owner, el 17 abr. 2024
Thank you for your four out of five rating!

6/10 Aceptable

Doris

Viaje familiar
Too high for the room. Need to improve breakfast and provide snacks
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel Michalak Owner, el 17 abr. 2024
Thank you for your feedback. We are sorry you feel our rate was too high. However, we are one of the affordable budget hotels in Fredericksburg. As, Fredericksburg is an area that has higher hotel rates. Our breakfast, does offer waffles, Jimmy Dean breakfast sandwiches, sausage pancake on a stick, as well as juice, coffee and fresh fruit. We do offer snacks available to purchase in the motel lobby. Thank you again for choosing to stay with us.

8/10 Bueno

elizabeth

Viaje en pareja
The staff was friendly, efficient and went out of their way to be helpful and friendly
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 15 abr. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

roy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful staff. Great breakfast. Centrally located.
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 14 abr. 2024
Thank you for taking t he time to tell us about your stay. We are pleased you found our staff very helpful and had a great breakfast. We are centrally located right on the Main Street, close to shopping and restaurants. Thank you again for choosing to stay with us and we are pleased you enjoyed your stay!

8/10 Bueno

Jose

Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 1 may. 2024
Thank you for taking the time to rate our property.

2/10 Terrible

Andrea

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel is very run down and didn’t appear to be very clean. We didn’t even shower here because the tub appeared so grimy and worn down. The vinyl flooring had cracks, broken lamp shades, needs to be painted, etc. We went on a very busy weekend and this was our only option, and even though the location is right off the Main Street and convenient to several things, I would have rather stayed somewhere else and drove a lot further as the condition of the place made it hard to relax and get a good nights sleep.
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 8 abr. 2024
Thank you for taking the time to tell us about your stay. We are pleased you shared your concerns with us. We are in the process of resurfacing the tubs and many other areas of the hotel. We are already receiving some great feedback from other guests. We hope to have all these updates in all of the rooms soon!

10/10 Excelente

Raquel

Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 28 abr. 2024
Thank you for your five out of five rating!

6/10 Aceptable

Mildred

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is good But what i dont like is I havent check out but when I go out ang return to the room I can no longer open it.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 7 abr. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and happy you found our staff good. We are sorry about the room keys. They do deactivate after check out for security purposes. We hope to see you back again soon.

10/10 Excelente

Cynthia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff I accidentally left my purse and right away they called me to let me know 🙌
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel Michalak Owner, el 7 abr. 2024
We overjoyed the staff was able to return your purse back to you safely! We love that the staff went the extra mile to make sure it was returned. Thank you again for choosing to stay with us and hope to see you back again real soon!

8/10 Bueno

John, Maple Grove

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On main street with many attractions.
Se hospedó 9 noches en marzo de 2024
Respuesta de Daniel Michalak Owner, el 3 abr. 2024
We are so pleased you chose to stay with us and, the location was perfect for Main Street and it's attractions. We love our little town. The Main Street where we are located is the center of everything. Thank you for choosing to stay with us and sharing your positive experience.

6/10 Aceptable

Nathan

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Bathroom and floors looked like they had not been cleaned in quite awhile
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 28 mar. 2024
Thank you for taking the time to tell us about your stay. We are sorry about the issues you mentioned. We will look into them and, speak with the housekeeper who cleaned your room because floors get cleaned daily. We have ordered some new mop styles, maybe this will help. Thank you again for taking the time to express your concerns.

4/10 Malo

Brooke

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
The shower faucet was running when we checked in. Both knobs were turned as far off as they could be. I'm sure the cleaning staff or another customer had told the hotel before, but they booked the room anyway. We could not get the water to turn off the entire time. I told the lady up front when we checked out, but she didn't seem to care. If this happens, a hotel should NOT book the damaged room until repairs can be made. The running water made for a long night.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 28 mar. 2024
Thank you taking the time to make us aware of the faucet. We will get our maintenance staff to take a look at it. Sometimes believe it or not housekeepers usually don't say a word about issues or other guests. So we will speak with the last housekeeper who cleaned the room to see why it was not reported. Thank you so much for your concerns.

6/10 Aceptable

Jack

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Worn, I had to wash my feet after being barefoot in the room, flooring separating, just very worn. Breakfast area to small and crowded when used. Bed was comfortable and staff friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel Michalak Owner, el 25 mar. 2024
Thank you for taking the time to tell us about your stay. We have been updating the rooms and had recently added new flooring. Our installers we had last let us down because we are now in the process of redoing the floors again. We are very sorry about the breakfast, it can get a little cramped in the lobby area where breakfast is located. We are pleased the bed was comfortable and the staff was friendly. Thank you for choosing to stay with us.

10/10 Excelente

John, Maple Grove

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
On main street where there are shopping and dining options. Room was clean with plenty of space.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 24 mar. 2024
Thank you for taking the time to tell us about your experience. We are pleased to hear that you got to enjoy the shopping and dining experience on Main. And, found your room clean and plenty of space! Please come back and see us again soon!

8/10 Bueno

Elizabeth

Le gustó: Servicio y personal
Great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 24 mar. 2024
Thank you for your four out of five rating!

8/10 Bueno

Carrell

Se hospedó 3 noches en abril de 2023
Respuesta de Daniel Michalak Owner, el 14 abr. 2024
Thank you for your four out of five rating!

4/10 Malo

Exie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Hotel location is good for walking around the town. Floors were very dirty, bathroom had hair on the floor from previous guests. Lamp beside the bed was sticky and dirty. Bed blankets and towels were clean and spotless.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 20 mar. 2024
Thank you for taking the time to tell us about your stay. We are pleased you found our hotel to be a good location and in walking distance of the town. We will share your comments about the room issues you mentioned with our housekeeping staff. But, pleased you found the bed and towels to be clean and spotless. Thank you for choosing to stay with us.

2/10 Terrible

pat

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I did not check in and told the manager I was not going to stay. She wanted to charge me for a nights stay for two rooms. I protest and will not pay for one dollar for this unsatisfactory property. Very unprofessional and did not have my reservation as I had booked it. I reserved two rooms and only one room was showing on the ccmputer. Then I was told they would charge me their rate for the other room. The manager at the desk was coughing all over me as she told me this and apparently had forgotten to put in her dentures so was hard to understand. I will not pay for any charges involved with this Super 8 by Wynfom.
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel Michalak Owner, el 18 mar. 2024
Thank you for taking the time to tell us about your experience. We are very sorry about the confusion with your booking. Upon looking at your reservation, you originally booked through a third party. We have no way of knowing how many rooms you book through them and have no control over those reservations. They come directly to us through the third party site. This was out of our control and no fault of the property since we did not book them for you. We are very sorry for your experience with your third party booking. And, we are not sure what putting down the desk clerk or dentures had to do with your booking. Once again we are very sorry for the third party booking error.

8/10 Bueno

Benny

Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Very quiet place. Mattresses awful at least in my room , need to be replaced.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 17 mar. 2024
Thank you for taking the time to tell us about your stay. We are pleased you had a quiet stay. We will send our staff into the room you stayed to check out the mattress issue. Thank you for bringing that to our attention. We hope to see you again!

10/10 Excelente

Katrionna

Le gustó: Limpieza, servicio y personal, servicios
You get what you pay for with the rooms, I’d still say it’s a decent budget friendly option for a stay. The staff were nice, overall I had a lovely experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 17 mar. 2024
We are pleased you had a lovely experience at our hotel. And, yes we are a budget friendly hotel and we try to bring a friendly experience to our guests. Thank you again for staying with us and hope to see you back again soon.

10/10 Excelente

Stefanie

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza y servicio y personal
Great staff with excellent recommendations for restaurants. Bed comfortable and the room was clean. Good for a night’s stay but a bit expensive for what the hotel is, older and worn around the edges.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner, el 17 mar. 2024
Thank you for taking the time to tell us about your stay. We are pleased to hear that you enjoyed your stay. We are over joyed you found our staff great and excellent recommendations for restaurants. And, also, bed comfortable and the room was clean. We love to hear about your good night's stay!

4/10 Malo

BenPaul

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
No maid service in three days. Bathroom was nasty and in need of cleaning or updating.
Se hospedó 3 noches en marzo de 2024
Respuesta de Daniel Michalak Owner, el 17 mar. 2024
Thank you so much for bringing this issue to our attention. We will surely get with our housekeeping staff to resolve this issue. We are not sure why your room was not serviced. But, be advised we will resolve this issue.

4/10 Malo

steve

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Staff was ok room needed updating 122 had bed bugs called them fauset came off on sink hole in bathroom door limited bfast
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel Michalak Owner, el 11 mar. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We will get our pest control into the room you stayed to see if there is an issue that may need to be addressed. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Malo

Andrea

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
The chair in the entrance of our room was dirty and had a q-tip on it from a previous guest! The floor was so disgusting in the bathroom that I couldn’t walk barefoot. The grout and floor boards were brown but should have been cream. There was sticky spots on the entertainment stand that was never cleaned. Giant gaps between the floor boards and baseboards collecting god knows what. The shower was so poorly maintained (and had poor previous repairs done) we didnt shower there. Pay a bit more to stay somewhere else.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel Michalak Owner , el 4 mar. 2024
Thank you for taking the time to tell us about your stay. We will address your concerns with our housekeeping and maintenance teams. Than you for bringing these issues to our attention. It is through reviews such as yours, we can improve where needed.

10/10 Excelente

Larry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice place to stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel Michalak General Manager, el 29 feb. 2024
Thank you for your five out of five rating.

8/10 Bueno

Robert

The rooms are old and have dilapidated bathrooms
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel Michalak Owner, el 25 feb. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

dawn

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very gross. Mold and rust among other things
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel Michalak Owner, el 19 feb. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Alexander

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel Michalak Owner, el 19 feb. 2024
Thank you for your five out of five rating!

2/10 Terrible

Jeremy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Unacceptable
The room was not cleaned, sheets were dirty and dirty towels still in bathroom. Office chair was old, torn and tattered and in no condition to be in a hotel room. Will not be back there and don’t recommend this hotel to anyone.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennie Weber General Manager, el 5 feb. 2024
Thank you for taking the time to tell us about your issues. Thank you for bringing this to our attention. We will share your concerns with our housekeeping and maintenance team. Thank you again!

10/10 Excelente

Mayela

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value
Se hospedó 1 noche en diciembre de 2023
Respuesta de Daniel Michalak General Manger , el 30 ene. 2024
Thank you for your positive feedback! We are pleased you enjoyed your stay and value.

2/10 Terrible

Teri

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Eww
Our room was gross. I’d put money on it that the floors weren’t swept prior to our arrival. There was mold on the floors in the bathroom and in the tub. We had one sheet on the bed no blanket or anything else. The floors was lifting and had cracks and missing pieces. The door had a gap all the way around it. All in all it was a gross mess.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel Michalak General Manger , el 30 ene. 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Fredericksburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear about your issues. We will share your concerns with our owners. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Dianne

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I checked in a room 103 January 19th to walk in to have a roach on pillow which i haves pictures. Andas the night continued more roaches were crawing all over my bags. I had a booking for 2 nights i only stayed 1 night called the front desk to tell them i was night stay 2nd night. Never again.
Se hospedó 2 noches en enero de 2024
Respuesta de Daniel Michalak Owner, el 24 ene. 2024
Thank you for bringing this to our attention. We do have a regular pest control service. We will get them in there to investigate, as to if we may have an issue or not. Thank you so much again for letting us know.