Sala de estar en el lobby

Opiniones de Fredericton Inn

3 out of 5
Fredericton Inn
1315 Regent St, Fredericton, NB

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 406 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 316 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 161 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 43 de 1006 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

7.6/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

José

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
It very gratefull
Se hospedó 7 noches en agosto de 2023
Respuesta de General Manager, el 8 sept. 2023
Hello Jose;Thank you for visiting our hotel, we look forward to your next visit.

10/10 Excelente

Tania

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent service
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Laura

Viaje familiar
Having no fridge in the room when staying a couple days is a pain
Se hospedó 1 noche en mayo de 2024

4/10 Malo

corinne

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
We booked 2 rooms, one wasn’t ready for an hour. We also requested adjoining or close, the second room was not close. The wifi didn’t work, would connect for a minute or two and then disconnect. The pool was closed for repairs which was the main reason we chose the location. What was quoted online didn’t match when i hit book. No continental breakfast. Signage was poor, hard to find things. Jets in the bathtub didn’t work.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 3 may. 2024
Good day Corinne;Our sincere apologies that your visit was not an enjoyable one. We will be following up with our team concerning the items you have mentioned and strive to provide a high quality stay for all of our guest. We hope that you will try our hotel again.

6/10 Aceptable

Lawrence

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y servicio y personal
The staff was fantastic! The issue I had was the heat and air conditioning units were extremely noisy. All the best!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 3 may. 2024
Good day Lawrence;Thank you very much for the kind words about our friendly staff. We share you helpful feedback about the heat and sir units with our maintenance team. We look forward to your next visit.

6/10 Aceptable

Myrna

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I imagine it was super in its hay day, and it is good now. However the room needs some renovations. The carpet has what looks like burns in it, but the most disturbing was the mattress on the bed. The side of the mattress was open and it looked like pieces of foam rubber had been stuffed in. There was also a strange sour smell.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 3 may. 2024
Hello Myma;Thank you for being our guest and sharing your helpful feedback with us. Our apologies regarding the bed in your room, we will have our maintenance team look into this right way. We do have some upgrades happening at our hotel this year and we hope to have you return to enjoy them.

10/10 Excelente

Raymond

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No comment great place 👍
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Hello Raymond;Thank you very much for being our guest, we look forward to your next visit.

8/10 Bueno

Benjamin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Good day Benjamin;Thank you for choosing our hotel, we hope to see you again soon.

10/10 Excelente

Carol, Hillandale

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was in the tower which was a section that was newly renovated. The room was perfect. I loved the no carpets and it had a microwave and fridge. It had an adjustable fan (white noise that was great.). The room and personnel was top notch
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 29 abr. 2024
Hello Carol;Thank you very much for the excellent review, we are excited to have you stay with us again soon.

6/10 Aceptable

Lynne

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Good day Lynne;Thank you for sharing your feedback with us, we hope to have you stay with us again soon.

10/10 Excelente

Colette

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place and close to mall and restaurants
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Good day Colette;Thank you very much for your review, we look forward to your next visit.

6/10 Aceptable

Tanya

Le gustó: Limpieza y servicio y personal
-
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 25 abr. 2024
Hello Tanya;Thank you for choosing our hotel, we hope to have you stay with us again soon.

10/10 Excelente

Cynthia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was very quiet the first night. The second evening therr were a bunch of children playing hockey in the hallway hitting others doors and it was very loud
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Good day Cynthia;Thank you very much for your review. Our apologies that your your second night was not as quiet as your first. We hope to have you stay with us again soon.

6/10 Aceptable

Keith, Kentville

No le gustó: Limpieza y condiciones de la propiedad
Older room with old furniture. We were nervous sitting in the chairs.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Hello Keith;Thank you for visiting our hotel, we will have our maintenance team look at the chairs you have mentioned.We do have some exciting upgrades happening at our property this year and look forward to your return.

8/10 Bueno

Luc

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The gentleman at the front desk was extremely friendly and courteous.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Hello Luc;Thank you for the kind words regarding our front desk staff member. We look forward to your return.

8/10 Bueno

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We have stayed in this hotel twice because of its price, location, and convenience. We love being right next to the Regent Mall and close to the Trans-Canada Highway. We also like being close but not too close to downtown. The rooms seem to be recently renovated and are very clean. The staff is also friendly and helpful . This past time we stayed, we noted that the bed was very hard. But it was manageable. The toilet in room 207 runs on and off all the time. But we will probably continue to choose the Fredericton Inn because of the many positives.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Hello Timothy;Thank you very much for your review, we are excited to have you stay with us again soon.

8/10 Bueno

Raylanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 22 abr. 2024
Good day Raylanda;Thank you for being our guest, we hope to see you again soon.

4/10 Malo

Nicole

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza
The main area of the hotel was very clean, but my room (260) was not very clean, very stained carpet, debris left on the carpet. Garbage cans, recycling bins had garbage in them (abc gum and candy bar wrapping). I slept with my clothes on with no blankets as I felt the bed had not been fully changed as there was a smell of cologne in the bed. I got in late and was leaving early the next AM so didn't have the energy to get another room.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 17 abr. 2024
Hello Nicole,Thank you for taking the time to share your feedback with us. I am truly sorry that you experienced these issues during your stay. This is certainly not the experience we like to provide to our guests. I can assure you that we hold ourselves to high standards, it is unfortunate that we failed to provide that high quality stay for you. We will be following up with our housekeeping department and strive to provide a better experience for our guests.

4/10 Malo

Geraldine

No le gustó: Limpieza y condiciones de la propiedad
In refurb. Reception showed massive signs of wear. Noisy in the morning, with drilling in main area. Our room was quiet but had black mould and severe condensation problem at the windows so I complained. One staff was very competent and changed our room but the others seemed not to understand. The new room was much better but had long black hair on floor or bathroom, shelf and toilet were not fixed straight. The pillows were horrible. The place needs a lot more care and attention.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 17 abr. 2024
Hello Geraldine;Thank you very much for sharing your valuable feedback with us. Our apologies that your stay was not a comfortable one. we will be following up with both our housekeeping and front desk teams. We do have some great updates coming to our property this year and look forward to your return.

8/10 Bueno

Jingya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall it was a good experience. The only negative was the slow internet.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 17 abr. 2024
Good day Jingya;Thank you very much for being our guest, our apologies that the internet connection was slow during your visit. We look forward to your next visit to Fredericton.

8/10 Bueno

Chelsea

Le gustó: Servicio y personal y servicios
Fairly good stay for the price. Nothing fancy but check-in was easy and the staff were friendly and helpful. Had a good breakfast in the restaurant. Would stay again!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 16 abr. 2024
Hello Chelsea;Thank you for being our guest, we look forward to your return.

6/10 Aceptable

adrian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
the beds where very comfortable and easy location to shopping and eating out.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 15 abr. 2024
Good day adrian;Thank you for sharing with us that your bed was comfortable and that our location worked well during your stay. We hope to have you stay with us again soon.

10/10 Excelente

ada

Viaje en pareja
Le gustó: Servicios
Everything was in one place. Never had to leave the building
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 15 abr. 2024
Good day ada;Thank you very much for choosing our hotel, we are very happy that you enjoyed your stay. We look forward to your return.

10/10 Excelente

Kimberley

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Booking through Expedia was cheaper than booking directly with the hotel, and all was smooth. The staff seemed to go the extra length to ensure we were happy and well informed about the property. Our key card stopped working (twice), but they ran a new key care up to our room so we didn’t have to go back down again. We appreciated that. They also gave us breakfast vouchers when they found out we were parents staying with our team (the team got breakfast vouchers). The room was clean and beds were VERY comfortable. The bathroom was a bit dated, but very clean and everything worked, so it was no issue. The pool and hot tub area were a bonus that the kids enjoyed. I would stay here again.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 15 abr. 2024
Hello Kimberley;Thank you very much for your excellent review, we are excited to have you stay with us again soon.

4/10 Malo

Julie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I appreciated the location of this property as it was close to medical facilities and other areas of interest. However, the furniture and overall condition of the rooms was terrible. I booked a deluxe room and was really disappointed. I voiced my concern and was kindly switched to another room in much better condition. A big shout out to Sean who went above and beyond to ensure that my stay was comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 15 abr. 2024
Hello Julie;Thank you for being our guest and sharing your feed back with us. We will share your kind words with Sean about his excellent service. We do have some exciting upgrades coming to our property this year, we hope to have you stay with us again soon.

8/10 Bueno

Alex

Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 3 may. 2024
Hello Alex;Thank you for being our guest, we look forward to your return.

6/10 Aceptable

Brynna

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
I love staying at this hotel but I was a bit disappointed with the bath room while I was there. The room they gave me had a dirty tub and when I tried to shower the shower head was caked in hard water build up and it made the water spray all over and was just not a good experience for a 3 day stay. Other then that I enjoyed my stay
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 12 abr. 2024
Hello Brynna;Our apologies that the bathroom in your guest room was not cleaned to the high standard we pride ourselves on. Thank you very much for sharing your valuable feedback with us, we will follow up with our maintenance and housekeeping teams.

8/10 Bueno

Raed

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal y servicios
Staff was amazing and helpful. The bathroom was really old it needs renovating. The drains were almost stumped and the bathtub and toilet seat were flaking and peeling. The kids enjoyed the pool and we enjoyed the hot tub!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Hello Raed;Thank you very much for the very kind words about our hardworking staff. Our maintenance team will be informed of your helpful feedback regarding the bathroom. We look forward to your next stay.

6/10 Aceptable

KATHY

Viaje familiar
No le gustó: Servicio y personal
We were there for 2 nights we put sign out first do not disturb as we were getting ready for the day after we left we turned to please clean room we were gone for hours and when we returned no one had even given us clean towels we called front desk wanting some towels we then went out and still when we came back still no towels and had to call again needless to say never cleaned room but after 2nd call did bring towels
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 11 abr. 2024
Good day Kathy;Our apologies that your service experience was not at the high standard that our hotel is known for. We will share your concerns with our housekeeping and front desk teams and strive to provide a better experience.

4/10 Malo

Andrew

It’s old out of Date. Room I stayed in was non Smoking. It reeked of smoke. Shower had scum around it and there was ext to no water flow.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Good day Andrew;Our apologies that your stay was not a comfortable one, we will review your concerns with our housekeeping and maintenance teams. We hope that you will try our hotel again.

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very well appointed rooms!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Hello Sharon;Thank you for choosing our hotel, we hope to have you stay with us again soon.

8/10 Bueno

Greg

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bathtub would fill with water during a shower and would slowly drain. There would be water up to our ankles.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Hello Greg;Thank you for sharing your feedback with us, we will have our maintenance department look into the bath tub drainage in the room you stayed in. We look forward to your next visit.

10/10 Excelente

Locklin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Hello Locklin;Thank you for choosing our hotel, we look forward to your return.

4/10 Malo

richard

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
Lots of noise late in the night. Floor in the room dirty old sheets
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Hello Richard;Thank you very much for sharing your feedback with us, our apologies that your stay was not a comfortable one.We hope that you will try our hotel again.

8/10 Bueno

Mike

Decent place. Didn’t go to the pool. Ice machine is broken
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Hello Mike;Thank you for choosing our hotel, we will have our maintenance team look into the ice machine. We hope to have you stay with us again soon.

6/10 Aceptable

Jen

Viaje en pareja
The bathrooms had mold in them and the shower curtain was old stained and torn. I had to downgrade my room as well because they messed up our reservation and couldn’t put us side by side in the rooms we originally booked . We called to confirm that the rooms were side by side right after we booked and was told yes they were . But we’re not.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Hello Jen;Thank you for sharing your concerns with us, we will review your feedback with our housekeeping and maintenance teams. We hope that you will try our hotel again.

2/10 Terrible

Donna

Viaje con mascota, Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
After traveling for 13 hours we were very exhausted and needed a good rest. Unfortunately, this was not the case. We had a family who was in a domestic dispute across the hall from us. Starting around 11pm and going past 12am. Yelling and slamming doors. Screaming about drugs and cops. Kids crying and running up and down the hallway. Looked like several occupants that were in the building were sketchy. After actually spending the night.....we checked out with a late checkout needing the extra rest. Talbot, who checked us out, was very professional, and after hearing our experience reduced our payments on the 2 rooms. Would I stay here ever again, NO.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 5 abr. 2024
Hello Donna;We are very sorry to hear that your stay was a difficult one. Our apologies for for experience you had during your visit, we will review your concerns with our management team.

8/10 Bueno

Denise, kingsley

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 25 abr. 2024
Hello Denise;Thank you for being our guest and sharing your feedback with us.

10/10 Excelente

Denise, kingsley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Good day Denise;Thank you very much for the great review and being our our guest.

4/10 Malo

Sly

Viaje en pareja
No le gustó: Limpieza
The management should stay at there own hotel just to see and hear what the maids do while leaving the dead bolts on and slamming the doors all day long. Its really annoying. Kids yelling and running through the halls at night also annoying.
Se hospedó 6 noches en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Good day Sly;Our apologies that your stay was not a restful one, we appreciate you sharing your feedback with us. We hope to have you try our hotel again.

10/10 Excelente

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Convenient location, clean small room, only inconvenience was i had to go ask for a fridge and microwave
Se hospedó 1 noche en abril de 2024
Respuesta de General manager, el 3 abr. 2024
Good day Anthony;Thank you very much for your review, we hope to see you again soon.

10/10 Excelente

jean, Québec

Le gustó: Servicio y personal y condiciones de la propiedad
Tapis dans la chambre pas tres propre
Se hospedó 1 noche en marzo de 2024
Respuesta de General manager, el 3 abr. 2024
Hello Jane;Thank you very much for choosing our hotel and for your helpful feedback.

8/10 Bueno

Shelley

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dining opportunities were appreciates. Didnt like kids running in the halls after 10 at night and it would have been nice for the pool area to be available for adults only before 10.
Se hospedó 2 noches en marzo de 2024
Respuesta de General manager, el 1 abr. 2024
Hello Shelley;Thank you for visiting out hotel, our apologies for the noise in the hallway and thank you for your suggestion regarding the pool.

8/10 Bueno

Jamie

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 22 abr. 2024
Good day Jamie;Thank you for choosing our hotel, we hope to have you stay with us again soon.

10/10 Excelente

Jay

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Met my expectations
Se hospedó 1 noche en marzo de 2024
Respuesta de General manager, el 1 abr. 2024
Hello Jay;Thank you very much for the excellent review, we look forward to your return.

8/10 Bueno

Melissa

Le gustó: Limpieza y servicio y personal
It was nice but just needs some updates.
Se hospedó 1 noche en marzo de 2024
Respuesta de General manager, el 1 abr. 2024
Hello Melissa;Thank you for your review, we appreciate your feedback. We do have some exciting upgrades planned for our property this year.

8/10 Bueno

Marie-Sephora

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 22 abr. 2024
Hello Marie-Sephora;Thank you for being our guest, we look forward to your next stay.

6/10 Aceptable

Will

Le gustó: Servicio y personal
Its conveniently located in the city, needs updating!
Se hospedó 1 noche en marzo de 2024
Respuesta de General manager, el 1 abr. 2024
Hello Will;We are very happy that our location was convenient during your visit. We do have upgrades coming to our property this year, we look forward to your return.

2/10 Terrible

Denise, kingsley

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de General manager, el 1 abr. 2024
Hello Denise;Our apologies that your stay was not an enjoyable one.

10/10 Excelente

Michelle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean and staff were friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de General manager, el 25 mar. 2024
Hi Michelle;Thank you very much for choosing our hotel and your wonderful review, we are excited for your next stay.