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Opiniones de Holiday Inn Express Hotel & Suites NORTH FREMONT, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites NORTH FREMONT, an IHG Hotel
1501 Hospitality Ct, Fremont, OH

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 284 de 498 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 131 de 498 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 44 de 498 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 498 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 498 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

MARIA

Amplia habitación. Parking gratuito. Desayuno correcto, típico de hotel americano de estas cadenas, con platos, cubiertos y demás en plástico, que no son de mi gusto pero es lo que hay por allí.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Carolyn, el 22 nov. 2018
Thank you for staying with us. We appreciate your feedback. Please stay again, the next time you are in this area.

6/10 Aceptable

Mark

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Everything was pretty good however the first floor was being renovated so the pool and the dining area were not open. The breakfast was lacking because it was done in the lobby area. It surprised me that I still had to pay full rate. I was on a trip with my son and the swimming pool and waffles/pancakes were a part of our staying there.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Rachel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Portia was super sweet and kind and helpful
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Andrea

Viaje de negocios, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very nice and the hotel is newly renovated.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice place to stay.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Rob

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

4/10 Malo

Kelly

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was not very clean. Stains on bed and chairs. Lobby was run down.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Room is brand newly remodeled..plunger on sink does not work, it is in closed position, you cant run water because sink fills up and you cant empty the water. I was finally able to get fingernail under the side and lift it up, it wasnt even attached. Pool and hot tub are closed for remodeling (we were not told this when we reserved room with YOUR site), we were told by the hotel we could go across the parking lot to Hampton Inn and use theirs, then walk back with wet hair in 33 degree cold....had we known this we would have just stayed at Hampton Inn.. We are staying in this area for my husband to have abdominal surgery at Cleveland Clinic, we thought he could just relax in smaller town and de-stress before the surgery...NOPE...on the plus side, the room is beautiful, bed is super comfortable, they included a little box of candy hearts in the coffee pot area (very nice touch), the chairs are soft and comfortable to sit in, temp in room is great
Plunger is broken, can't open sink drain, I was able stick fingernail under and lift up out of sink, it wasn't even attached, see pic further on down
Nice touch, they supply coffee pods, and added box of candy hearts for valentines day
Eco friendly
They supply hand soap and lotion
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Free breakfast.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Robert

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Rob

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023

6/10 Aceptable

Timothy Wayne

Viaje de negocios
Everything was as expected. Nothing was bad or excessively good.

6/10 Aceptable

Daniel

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Family Visits
I get that it’s being remodeled. The bathrooms really need it, and the carpet needs to be removed. Maybe when those are done, it will be better. The maid came really early, or not at all. Most folks on vacation to see family don’t even leave the room until noon/1. So a late maid service option would be nice. Given our schedule, we never had maid service. Had to get our own towels/tissues/etc.
Se hospedó 3 noches en noviembre de 2023

4/10 Malo

Tami

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The hotel was very nice and the staff were great. My room was very dirty. Sheets were dirty and had blood on them. The bathroom was dirty. Dust under the sink and holder for toilet paper was horrible. Not happy with Expedia either. I put in the date I needed and your system change the date. Cost me extra to fix your error. Same hotel and date happened to another person. His reservation was changed like mine was. He booked a day later than me.
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Dustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay, considering the remodeling
The hotel was nice. But there's a lot of remodeling going on. I wish they would have disclosed this information, prior to booking the room. I would still give this a 4.0, because other than the remodeling, the hotel stay was very pleasant.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

BIRGIT

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Wait until construction completed to go here!
Unit was clean altho overheard another customer saying that his suite was not cleaned prior to his check-in.. Bed not made, towels on floor. We needed more than one towel each, requested more and never received. Then prior to 9 am the construction started on the 3rd floor. Not minimal noise but room vibrating so that I couldn't concentrate on my work noise. For almost $200 a night, one would expect a little more. Maybe don't rent the rooms directly underneath the renovation? Obviously others had complained because the manager said he didn't want to hear it and didn't want to argue about it. Concerning the towels requested all we got was that this wasn't night shift so they weren't responsible. All in all, disappointed in the staff and their responses. Usually stay at this brand hotel without complaints, now reconsidering.
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Peter

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Maryann

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Kyle

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Dirty
Shower was dirty Food was left in the fridge before me Wifi was not working
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Oscar, El Monte

Viaje de negocios
No le gustó: Servicio y personal
The hotel did not have orange juice for breakfast, they didn't clean the room every day, the door of my room did not lock properly, they didn't have coffee ready in the afternoon, and the hotel manager did not address the guests' issues.
Se hospedó 5 noches en octubre de 2023

4/10 Malo

Tara

No le gustó: Limpieza y condiciones de la propiedad
The shower had mold & mildew in it and smelled, a broken lamp, the gym & equipment looked as though it had never been touched with nearly any towels left but a huge pile of dirty ones, the pool had a layer of film on it. For what we paid… it was a shame.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Flor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, easy parking
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Paul

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Dirty mirrors. Moldy bathtub and shower curtain.
Se hospedó 1 noche en septiembre de 2023

2/10 Terrible

Edward

Viaje de negocios
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Bobbie

No le gustó: Condiciones de la propiedad
Black mold in showers not clean
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

James

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our room had mold on the bathroom ceiling and around the tub. Carpet was filthy also. Place is a dump.
Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Ted

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jerry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Tanya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent hotel
It was nice. My only complaint is that the bathroom shower needed updating. There was also mold on the shower ceiling.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick and easy check in, front desm staff were professional and kind
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Adrian

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Johnny

Le gustó: Comodidad de las habitaciones
People make a difference
Place needs some updating. Bath tubs need new caulking in the corners. There’s no need to have soap grime and calcium build up in the corners. It just looks nasty. My room had no couch chair in the room. I guess they expected us to sit on the floors in the room. When I asked a worker where did the couch chair go. He said we are updating and some rooms have them and others don’t, and I asked to have a couch he acted very lazy. There was another worker named Amy that heard me and was able to go to management and have the other workers bring a chair. Amy was taken care of as well. Thank you. The breakfast was great. The ladies in the kitchen were excellent. They made sure everything was stocked and nothing ran out. Thank you. Front desk staff was kind of hit or miss. You had to go find them because the bell wasn’t loud enough, but majority of the time they were in front smoking.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Yasmin

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Lori

Viaje familiar
Le gustó: Condiciones de la propiedad
Ok
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Michaelene

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable bed and pillows.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Jill

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Family trip
Room was missing main chair or small couch. Bathroom floor dirty, mold in shower and mold on ceiling. Bathrooms need updated and cleaned. Something must have been wrong with the pool, the color looked terrible. The breakfast was good and those breakfast ladies were very friendly! So was the gentleman that checked us in at night.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Eric

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Laurie

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Average
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Dawn

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dirty, loud, poor service
This was just an overall bad experience. I don’t leave many reviews, but this stunk. My family traveled all day and arrived very tired at 9:40pm. I stood in the lobby ringing a bell for service for 8 minutes before a girl finally came. Another guest came in part way through and said he had waited 5 min for the front desk to answer his call. I got checked in, went and got my family and all our luggage up to our room- we enter to find coffee stains in the sink, toothpaste splatter on the mirror, hair, etc. Just gross. There was an inch of dust. Honestly. I would find another place.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023

4/10 Malo

Craig

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Smelly bathroom
Hotel needs some updating. Our room had a bad odor in the bathroom. Check in person was very helpful and attentive.
Se hospedó 1 noche en junio de 2023

2/10 Terrible

Andrew

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
I have stayed at IHG hotels for many years. I have stayed that this particular hotel each time we travel to the Toledo area (in 8 years probably 3 or 4 times), so this is not a new adventure. However, when you (now) charge prices akin to the Hilton. I expect to find no hair in the shower or sink, and certainly coffee stains in the sink. This tells me that the room is not cleaned. We were moved immediately to a room on the ground floor, which I had requested (and after being told there were none left). Whilst this room was better. The decor was tired. The built in shelving (over the bath) had been broken out, which left holes. Overall, a crying shame, for what used to be a good hotel, and a good brand. I’d be unlikely to use it again, would not recommend it, and would think carefully before using any of the chain.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Tadd

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really appreciate the quietness of the facility. Also the quick check in and out process.
Se hospedó 1 noche en junio de 2023

4/10 Malo

Nicole C

Viaje familiar
No le gustó: Limpieza
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Anthony

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Leonard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023