The benefits of the apartment were close to Disneyland, pool, new construction, handsome decor.
The following review is not of Rafael but of the management company. Rafael is kind and responsive. I wish we could have only communicated with him..
1, There were stains on the carpet in the master bathroom and on the couch.
2. The pull out bed it had clearly not been cleaned underneath. Also was very uncomfortable! We could feel every coil. It is misleading to say you could sleep comfortably on it!
3. The kitchen was not well stocked. There were only 3 teaspoons!
4. The bathtubs were very slow to drain, especially the one in the main bedroom. We needed to wait about 15 minutes for it to drain The water literally went over my feet. I had to stand in dirty soapy water! It was fortunate no one slipped!
6. The ceiling fan in the master bedroom makes a terrible noise when is use!
7 The worst part were the constant, double emails (one from Rafael and Management) and some were long and needed my focus and energy. I was supposed to be on vacation at Disneyland enjoying my family but felt overwhelmed and stressed from all the emails. I feel angry even now. Yes, generally it’s a nice apartment needing some cleaning. However, you interfered from my family fun and that is execusable.