Área de parrilladas y picnic

Opiniones de Residence Inn by Marriott Gaithersburg Washingtonian Center

3 out of 5
Residence Inn by Marriott Gaithersburg Washingtonian Center
9721 Washingtonian Blvd, Gaithersburg, MD

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 192 de 338 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 87 de 338 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 338 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 338 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 338 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.6/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Nestor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo excelente
Se hospedó 5 noches en mayo de 2023
Respuesta de ZAhmed, el 7 jun. 2023
Dear Nestor,Thank you for providing the positive feedback.

10/10 Excelente

Fredy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena la atención
Se hospedó 1 noche en noviembre de 2021
Respuesta de Brittanae R., el 20 dic. 2021
Thank you for staying with us!

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un paseo agradable
Excelente hotel
Se hospedó 1 noche en marzo de 2019
Respuesta de Le'Chelle, el 29 abr. 2019
Thank you, Daniel, for your feedback! Please do return and I would love to introduce you to my amazing team.

8/10 Bueno

A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
recomendable ...
Muy bueno para estancias prolongadas; cómodo y bien ubicado peto sin grandes pretensiones ... ideal para familias ...
Se hospedó 8 noches en mayo de 2018

10/10 Excelente

Abhilash

Viaje familiar con niños
Le gustó: Servicios
Very nice place to stay. The room was fully stocked with the utensils needed in the kitchen and complimentary grocery shopping was also offered. Hotel stall was very friendly and breakfast was good. There is target close by and a good play area for kids nearby.
Se hospedó 4 noches en abril de 2024
Respuesta de Residence Inn Gaithersburg Management Team, el 29 abr. 2024
Abhilash,Thank you for sharing your feedback with us and for being a valued Marriott Bonvoy member.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Residence Inn Gaithersburg.We look forward to welcoming you back soon. Respectfully,

8/10 Bueno

Michele

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Residence Inn Gaithersburg Team, el 29 abr. 2024
Michele,Thank you for sharing your feedback with us and for being a valued Marriott Bonvoy member.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Residence Inn Gaithersburg.We look forward to welcoming you back soon.Respectfully,

10/10 Excelente

Tara

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a great stay.
Se hospedó 1 noche en abril de 2024
Respuesta de Residence Inn Gaithersburg , el 14 abr. 2024
Tara, Thank you for sharing your feedback with us.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Residence Inn Gaithersburg.We look forward to welcoming you back soon.

6/10 Aceptable

Wendy

No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Brittanae R., el 11 abr. 2024
Hi Wendy,Thank you for your feedback. We look forward to seeing you again soon.

8/10 Bueno

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel met our need. It was a very pleasant stay.
Se hospedó 7 noches en febrero de 2024
Respuesta de Residence Inn Gaithersburg , el 28 mar. 2024
Dear Stephanie,Thank you for sharing your feedback with us.We are dedicated to make each guest’s stay unique and memorable. We are pleased that you have enjoyed your stay at the Residence Inn Gaithersburg.We look forward to welcoming you back soon.

10/10 Excelente

Ronald Lee III

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en enero de 2024
Respuesta de Brittanae R., el 22 ene. 2024
Thank you for your feedback Ronald! We look forward to seeing you soon :)

2/10 Terrible

Lisa

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Mice - don’t stay here!
First, let me say that the staff at the front desk were all very polite and accommodating. The issues that I had were with the hotel itself. I stayed for four nights as I have recently relocated to the area. The television was broken in the bedroom of my suite; there was trash piled up in the hallways every night; and there were also people hanging out around the doors smoking, cursing, and essentially just loitering. I had to change rooms twice due to broken door locks. On my last night there, there was a mouse in my room!! The desk clerk was very nice. She apologized and moved me to a different building. While that building was clean and free of bags of trash in the hallways, the bed was itchy! I left there at 2:30am in my pajamas. I went and checked into the Marriott instead. It was one of the worst hotel stays that I’ve ever had. I am Marriott brand loyal, because I know what I’m going to get - USUALLY. But not this time, this place should be closed, fumigated, renovated, and turned back into a Residence Inn, because right now it’s functioning more like a cheap motel. I really hate to leave bad reviews, but my experience was really awful. I wouldn’t advise staying here.
Se hospedó 4 noches en enero de 2024
Respuesta de Brittanae R., el 22 ene. 2024
Dear Lisa,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping department and leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

4/10 Malo

Amy

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Tv screen had big scratches all over it house keeping really domt check to see if you need anything day by day several employees that work the front desk were very rude terrible customer service not friendly at all
Se hospedó 1 noche en enero de 2024
Respuesta de Brittanae R., el 13 ene. 2024
Hi Amy, Thank you for taking the time to let us know about your experience while staying with us. Your experience of Residence Inn Gaithersburg is below our standard. You extend your reservation daily and our housekeeping staff and front desk always asks if you would like service and you decline. We are always here to assist you, if there is anything I could do for you to make your stay better please stop by the desk Ill be more than happy to help.

10/10 Excelente

Knycoe

Se hospedó 2 noches en enero de 2024
Respuesta de Brittanae R., el 13 ene. 2024
Hi Knycoe, On behalf of the entire hotel team, I want to thank you for sharing your feedback!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!

2/10 Terrible

Diana

Viaje familiar
No le gustó: Servicio y personal y servicios
Uncomfortable rooms with limited towels, toiletries, and light fixtures -- too much light with some and not enough with others. Bathroom faucet was splattering all over the place. Do not recommend. Over $600 for 3 nights.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Brittanae R., el 13 ene. 2024
Hi Diana,Thank you for sharing your feedback!

6/10 Aceptable

michael

Le gustó: Servicio y personal
A poor room layout puts the HVAC ducts 2 feet from the bed. Very loud cycling on and off during the night.
Se hospedó 4 noches en diciembre de 2023
Respuesta de ZAhmed, el 28 dic. 2023
Dear Michael, thank you so much for staying with us and provding the feedback in regards to the AC placement. It has been shared with the appropriate Managers for review.

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Great hotel - a bit outdated/ needs some upgrades and maintenance
Se hospedó 28 noches en noviembre de 2023
Respuesta de ZAhmed, el 28 dic. 2023
Dear Mario, thank you so much for letting us know that you enjoyed your stay with us at Residence Inn Gaithersburg.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 14 noches en noviembre de 2023
Respuesta de Zahmed, el 28 dic. 2023
Dear Michael, thank you letting us know that you had a great stay with us at Residence Inn Gaithersburg.

8/10 Bueno

Javier

Se hospedó 2 noches en noviembre de 2023
Respuesta de ZAhmed, el 28 dic. 2023
Dear Javier, thank you for your feedback.

8/10 Bueno

Shoghik, Bikfaya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Everything was ok bit the heating system is ver noisy
Se hospedó 9 noches en noviembre de 2023
Respuesta de ZAhmed, el 29 nov. 2023
Dear Shighik, Thank you for letting us know about the heating system noise. Your feedback already shared with Chief Engineer to address the issue immediately.Thank you

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
a pleasant stay
Se hospedó 1 noche en noviembre de 2023
Respuesta de ZAhmed, el 9 nov. 2023
Dear Michael, We are gad to hear that you had a pleasant and enjoyable stay with us at Residence Inn Gaithersburg.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great- recommend
We like it here. Everyone has been friendly and accommodating. We kept extending our stay and we would stay here again.
Se hospedó 7 noches en octubre de 2023
Respuesta de ZAhmed, el 6 nov. 2023
Thank you so much for letting us know that you had a great stay with us!

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good area
Se hospedó 1 noche en octubre de 2023
Respuesta de ZAhmed, el 29 oct. 2023
Dear Mario, Thank you for letting us know that you had a great stay.

10/10 Excelente

Muriel

Se hospedó 7 noches en octubre de 2023
Respuesta de ZAhmed, el 29 oct. 2023
Dear Muriel, we are glad to hear that you had a great stay with us at Residence Inn Gaithersburg.

10/10 Excelente

Hayya

Se hospedó 3 noches en octubre de 2023
Respuesta de ZAhmed, el 6 nov. 2023
Dear Hayya, We are glad to hear that you had a great stay with us.

8/10 Bueno

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de ZAhmed, el 12 oct. 2023
Dear Kathy, Thank you for letting us know that you enjoyed your stay. We look forward to your next visit.

8/10 Bueno

Amira

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I had a very nice and comfortable stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de ZAhmed, el 2 oct. 2023
Dear Amira, Thank you for letting us know that you enjoyed your stay and we look forward to seeing you again.

8/10 Bueno

Gilberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 15 noches en septiembre de 2023
Respuesta de ZAhmed, el 21 sept. 2023
Dear Gilberto, Thank you so much for letting us know that you enjoyed your stay.

10/10 Excelente

Wounded

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 12 noches en agosto de 2023
Respuesta de ZAhmed, el 19 sept. 2023
Thank you so much for letting us know that you had a great stay with us at Residence Inn Gaithersburg.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
I was woken up my banging against the wall at 8 am due to maintenance working outside my room directly against the wall of the bedroom.
Se hospedó 1 noche en septiembre de 2023
Respuesta de ZAhmed, el 19 sept. 2023
Dear Anonymous, I can't imagine what you must have felt so early in the morning hearing the noise. Please accept my sincere apology for any inconvenience this may have caused.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Like Having My Own Apartment
Very nice room and hotel. Excellent staff and services. Good breakfast included each morning. Great location. Wonderful experience. Felt very comfortable, like it was my own apartment.
Se hospedó 7 noches en agosto de 2023
Respuesta de ZAhmed, el 19 sept. 2023
We are glad to hear that you loved our hotel and the location. Hope to see you soon again!

8/10 Bueno

Charlotte

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed the stay, amnesties were as advertised and it was comfortable enough.
Se hospedó 5 noches en agosto de 2023
Respuesta de ZAhmed, el 19 sept. 2023
Dear Charlotte, Thank you for letting us know that you enjoyed your stay. We look forward to seeing you again.

8/10 Bueno

Charlotte

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property provided the right amenities that I needed to make my stay a good one.
Se hospedó 4 noches en agosto de 2023
Respuesta de ZAhmed, el 19 sept. 2023
Thank you so much for letting us know that you enjoyed your stay.

8/10 Bueno

Vuong

Viaje familiar
Le gustó: Comodidad de las habitaciones
Comfortable and very adequate lodging option
Very convenient location next to major highways. The room is spacious and has excellent floor plan. The hallway and elevators are not clean however, and the smell of cooking from other rooms can drift into your room. The room cleanliness is adequate and average. Breakfast is adequate with a good selection of fresh fruits and yogurt. The outdoor sitting area is a plus. Overall, this is very comfortable, adequate and fairly priced option for an extended stay in Wash DC. The metro station is 1.5 miles from the hotel.
Se hospedó 3 noches en julio de 2023
Respuesta de ZA, el 2 ago. 2023
Dear Vuong,Thank you so much for providing the detailed review. Your feedback has been shared with the team to make necessary adjustments to improve the quality of public area cleanliness. We sincerely hope that you will keep Residence Inn a part of your future travel planning.

8/10 Bueno

Anna

Se hospedó 7 noches en julio de 2023

10/10 Excelente

Phillip M

Se hospedó 1 noche en julio de 2023
Respuesta de ZA, el 21 jul. 2023
Dear Phillip M,We are glad to hear that your stay at Residence Inn was fantastic! We look forward to seeing you again.

10/10 Excelente

YEONJOONG

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good breakfast
Se hospedó 14 noches en julio de 2023
Respuesta de ZA, el 20 jul. 2023
Dear Yeonjoong, Thank you for letting us know that you had a great stay at Residence Inn Gaithersburg and you loved our breakfast. We hope to see you soon again.

8/10 Bueno

John

Se hospedó 4 noches en junio de 2023
Respuesta de ZA, el 5 jul. 2023
Dear John, Thank you so much for letting us know that you enjoyed your stay with us at Residence Inn Gaithersburg. We look forward to your next visit.

10/10 Excelente

Sophia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We could not have had a more pleasant stay! The staff was so welcoming and kind, and the breakfast was always so delicious. I would definitely stay here again!
Se hospedó 6 noches en junio de 2023
Respuesta de ZA, el 5 jul. 2023
Dear Sophia, Thank you so much for sharing your great experience at Residence Inn Gaithersburg. We look forward to your next visit.

6/10 Aceptable

Raquel

No le gustó: Limpieza
Not so clean, but great location.
Se hospedó 2 noches en junio de 2023
Respuesta de ZA, el 27 jun. 2023
Dear Raquel, Thank you for providing the valuable feedback. We are glad to hear that you loved the location.

8/10 Bueno

Julian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en junio de 2023
Respuesta de ZA, el 27 jun. 2023
Dear Julian,Thank you for staying with us and we look forward to see you again.

10/10 Excelente

Christine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location. Great pool. Loved our stay.
Se hospedó 12 noches en junio de 2023
Respuesta de ZA, el 27 jun. 2023
Dear Christine, We are glad to hear that you had a great stay with us. We hope to see you again whenever your travels bring you to the area.

10/10 Excelente

Ricardo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice very good very friendly people specially the breakfast area, excellent customer service
Se hospedó 7 noches en junio de 2023
Respuesta de ZA, el 27 jun. 2023
Dear Ricardo, we are glad to hear that you enjoyed the breakfast and loved the customer service provided by our Team.

8/10 Bueno

Chilene

Se hospedó 5 noches en junio de 2023
Respuesta de ZA, el 14 jun. 2023
Dear Chilene, Thank you so much for taking the time to let us know that you had a great stay with us. We look forwarding to seeing you again in the near future,

8/10 Bueno

Antigou

Le gustó: Limpieza
All went well, except the cleaning is behind sometime.
Se hospedó 7 noches en junio de 2023
Respuesta de ZA, el 12 jun. 2023
Dear Antigou, Thank you so much for taking the time to provide feedback. We have shared your comments with the Executive housekeeper to make necessary adjustments to the cleaning Schedule.

10/10 Excelente

Brooke

Se hospedó 1 noche en junio de 2023
Respuesta de ZA, el 27 jun. 2023
Dear Brooke, thank you for letting us know that you enjoyed your stay.

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great stay!!!
Se hospedó 3 noches en mayo de 2023
Respuesta de ZAhmed, el 7 jun. 2023
Dear William, Thank you so much for sharing the positive feedback, We hope to see you again.

2/10 Terrible

Amy

Se hospedó 10 noches en mayo de 2023
Respuesta de ZA, el 27 jun. 2023
Dear Amy, we are sorry to hear that we were not able to provide you the great service every Marriott guest expects and deserves.

6/10 Aceptable

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Pool doesnt open until memorial day and it should be plainly and ststed on multiple locations. Staff was very friendly, excellent customer service, great breakfast, rooms are well appointed
Se hospedó 1 noche en mayo de 2023
Respuesta de Residence Inn Gaithersburg, el 22 may. 2023
Hi Kelly,Thank you for your feedback!Outdoor pools are open on Memorial Day in Montgomery County.

10/10 Excelente

Ramses

Se hospedó 6 noches en mayo de 2023
Respuesta de ZAhmed, el 7 jun. 2023
Dear Ramses, We are delighted to hear that you had an awesome stay with us.

8/10 Bueno

Alison

Se hospedó 6 noches en mayo de 2023
Respuesta de ZAhmed, el 7 jun. 2023
Dear Alison, we are glad to hear that you enjoyed your stay. We hope to see you in the near future.