2/10 Terrible
Kris K.
19 jun. 2025
No le gustó: Limpieza
Mold, dust, and BROKEN
Do NOT rent this house. On top of all the issues, they're not willing to make it right. 1. I had rented a 3 bedroom beach house but upon arrival received push back from the agency(vacasa) on access to the downstairs bedroom. 2. Upon being finally given access to the room, we found that out had been flooded at some point as the room smelled of paint and MOLD. There was mold growing in between the floor planks. I have photos. 3. The front door would not close unless deadbolted and also had no shades which sucks due to the doors facing the afternoon sun and that everyone down the road can see inside the living room where I had to have 2 kids sleep... because we couldn't use the other bedroom. 3. Pool access advertised from May - Sept...it was closed. 4. The dryer didn't work. 5. No hot water(we tried) in the kitchen at all. 6. Caked on dust on everything. All pictures and decorations were disgusting. 7. Icing on the cake...when we stripped the beds, there were stains of God only knows what all over the mattress covers and pillows. The complete lack of any resemblance of sanitary out the window. After weeks of communication trying to get a partial refund of about 30%, the "local team" informed me they were only going to approve 15 a day. What a joke. I have asked to be contacted by the property owners or whoever is actually liable for this property in case anyone in our party ended up sick due to mold exposure. (No I didn't allow anyone to stay downstairs).
Kris K.
Se hospedó 2 noches en mayo de 2025