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Opiniones de Aegean Apartments

4 out of 5
Aegean Apartments
30 Laycock Street, Surfers Paradise, QLD

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 173 de 458 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 164 de 458 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 69 de 458 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 27 de 458 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 458 opiniones" "

7.6/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

7.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Joseph

Le gustó: Limpieza, servicios, condiciones de la propiedad
10/10
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Lynnette

Viaje en pareja
Le gustó: Limpieza
Great size, good internet service , comfy bed, pillows terrible made sleeping difficult, lovely bathroom, age of the property was evident as the windows and sliding doors are eroding and wind whistled all throughout the indoors were difficult to close. We also had parking but were not able to use at all as first they forgot to leave map of space the next day there was a bollard in the spot and was not given a key till next day then the key to the bollard wouldn’t work and each time there were no staff to correct the issue. The unit was in a good area with nice views and the staff did attempt to fix our issues
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Taghlat

Se hospedó 7 noches en enero de 2024

8/10 Bueno

Mandeep

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
We were moved from one property to other for better experience.Unfortunately there was same issue.we spent our whole time in moving and packing.it wasn’t very relaxing holidays for us.we have two young kids and was too much hassle.It wasn’t apartment people fault.I will be very careful with booking in future.i sent my email through ton 26/1/2024.But no one has contacted me so far.

6/10 Aceptable

Louise

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza y servicios
Our stay was enjoyable and easy location to shops, restaurants and beach. Apartment view was breathtaking and large roomy space with all that we needed. Unfortunately having no air con in the bedrooms made it unbearable and hard to sleep for our entire trip. Other than this, it was a great place
Se hospedó 3 noches en enero de 2024

6/10 Aceptable

Corinne

Viaje familiar
Pros- views, spacious, quiet, pools Cons- outdated, room falling apart in some places, overpriced for what you get
Se hospedó 7 noches en enero de 2024

6/10 Aceptable

Siba

Viaje familiar con niños
Le gustó: Limpieza y servicios
I liked the ocean view I won’t forget the lovely views
Se hospedó 8 noches en enero de 2024

8/10 Bueno

Victoria

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023

8/10 Bueno

tatsuya

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
価値のあるアパートメントホテル
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Damian

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Allison

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing views and couldn’t ask for any better. Apartment was great but annoyingly didn’t have any fitted sheets.
Se hospedó 7 noches en octubre de 2023

10/10 Excelente

Belinda

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Easy stay
Easy in and out, especially as we came and went out of hours. The reception staff were amazing, extremely friendly and welcoming
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Dennis

Le gustó: Limpieza y condiciones de la propiedad
Loved our stay and definitely will come again
Se hospedó 7 noches en octubre de 2023

2/10 Terrible

Jenny

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
The place has a great location and offers a nice view, but is completely filthy and run-down, overpriced for what it offers, the ceiling is peeling and some mould marks, I doubt they do any clean up between rentals and only rely on the cleaning done by the guests. The toilet smelling like wee as soon as we walked into the apartment, we informed about it and only the toilet and stains from the wardrobe walls and floor were cleaned. I didn't dare to use the toaster, vacuum or pots as they were disgustingly dirty, the fidge and cupboard were the toaster and microwave are have a very bad smell and were dirty as well as around and the stove full of food stains (lack of cleaning) and the cupboard on top of he stove sticky with grasse stains, everything super dusty. When I booked the place it stated housekeeping as included, but when I checked in was told there's no housekeeping and if I wanted it arranged would cost extra. Towels and bedsheets not changed once during almost a week stay. We had a few cold days and when the blankets were needed they had stains of all types from food to blood, I'm sure if a UV light is used this place would be closed for business. I don't recommend it, the only positive is the location, but not even accesible friendly.

4/10 Malo

Tuija

Viaje familiar
No le gustó: Comodidad de las habitaciones
Disappointing service and outdated room
Our holiday apartment was on second floor, very noisy. Garbage truck and maintenance vehicles woke us up before 5 am, the building’s aircon units were making noises all night. The apartment needs desperately updating, all furniture is outdated, the carpet is disgusting and smells of cigarette (non smoking room!). The customer service was also disappointing as when I expressed my concerns about the above, no one responded to my email or returned my call. Wouldn’t recommend this place to families.
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

kristie

Se hospedó 3 noches en septiembre de 2023
Respuesta de Aegean, el 21 sept. 2023
Hi Kristie,We are so happy that you enjoyed your stay with us here at The Agean Apartments and look forward to seeing you again in the future for your next holiday.Kind regards,Aegean

10/10 Excelente

Rodney

Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff were excellent
Se hospedó 5 noches en julio de 2023

6/10 Aceptable

Shyam

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en julio de 2023

6/10 Aceptable

Rebecca

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Great location dirty apartment not the amount of beds requested and paid for. Arrived just after 4pm on a Thursday and was told nothing could be done until Friday about extra bed as office was closed. Also did not have enough towels for 5 guests.
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Michelle

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 8 noches en julio de 2023

8/10 Bueno

Hayden

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location and price. Heated pool was great for the kids in winter. Rooms were a bit outdated.
Se hospedó 2 noches en junio de 2023

6/10 Aceptable

Tia

Viaje en pareja
No le gustó: Condiciones de la propiedad
The property needs an upgrade . I booked out two bedroom ocean view apartment which required maintenance . Aircon in the lounge and bedroom wasn’t working , very important for me as I don’t like the cold. Their wasn’t a tv in the main room and tv wasn’t smart.Ceilings looked like it was falling apartment.Did request for another room, request not granted. On a positive, views where amazing.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 7 noches en mayo de 2023

10/10 Excelente

Christopher

Viaje familiar con niños
Le gustó: Limpieza y servicios
Good Value for Money, great Views from our Ocean View Apartment. The location is in the heart of Surfers easy walk to Cavill Ave and even closer to Beach. Lovely Pools/ indoor and outdoor. Huge Two Bedroom Apartment a little dated and unloved but no big issue, had everything you need for a Good Holiday. Will be back again.
Se hospedó 5 noches en abril de 2023

8/10 Bueno

Alan

Le gustó: Limpieza
Great location
The Aegean Apts are 2 blocks off the beach and near the center. Great location. Can walk everywhere. Reception was friendly and helpful. We had to wait for our accommodation to be cleaned a bit longer than actually needed. The apt itself 6a was spacious and well situated. You had glimpses of the ocean and beautiful breezes. The condition of the apt is a bit run down. The carpet was tattered and ripped. The kitchen equipment was okay but sparse. No sharp knives. The pillows were very hard as was the bed . There is a washer dryer which was a plus We would book the Aegean again but probably opt for a different apt.
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

Kristina

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Melanie

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Liked the choice of pools. Didn't like having to pay extra for tennis racquets. Apartment was clean and had a large balcony overlooking the ocean. Didn't like the dumpsters and bins beside the entrance of the carpark lifts, the smell can get quite offensive during the summer. Staff were very friendly and accommodating.
Se hospedó 6 noches en enero de 2023

10/10 Excelente

Roger

Le gustó: Servicios y condiciones de la propiedad

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Comodidad de las habitaciones
Older apartment but spacious and amazing view from 20A. Room not ready until 3:15
Se hospedó 3 noches en enero de 2023

10/10 Excelente

Nithiakalyaani

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was great, surpassed my expectations. Small things like the towel hanger almost fell off, a few lights not working properly but these were minor. We managed. The best place to stay.
Se hospedó 5 noches en octubre de 2022

10/10 Excelente

Hans Kristoffer

Le gustó: Limpieza, servicios, condiciones de la propiedad
We stayed in a lovely two bedroom superior ocean view apartment. It had nice furnishings, was clean and everything was in working order. Overall a very nice apartment.
Se hospedó 5 noches en septiembre de 2022

6/10 Aceptable

Ta

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza
Has nice view, big space. Have all kitchen needs, fairly clean, indoor pool/spa. close to everything. Though the spa only worked on our first day. laundry washing machine and dryer wasn't working, alarm went off twice during our 3 nights stay. Turns out it was false alarm but here was no easy access to emergency chart or instruction. Didn't know where we were supposed to go to get to emergency point. Not so much recourses for tourists. Couldn't get more towel for free.
Se hospedó 3 noches en agosto de 2022

4/10 Malo

Rebecca

No le gustó: Servicios y condiciones de la propiedad
The room was not worth what we paid for it. It was the worst room I have ever stayed in. Dusty, old and ripped curtains. Dining chairs seat fabric ripped. Bathrooms really outdated with cracked tiles and pipes that sounded like they were going bang their way out through the walls. So dirty and dusty behind the bathroom door when you close it. The sheets were the roughest, scratchiest sheets I’ve ever felt. Could hear the elevator being used in the bedroom late into the night and early in the morning. I would not recommend this place.
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Tania

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We arrived early to the hotel, check in was quick and easy and we were given our keys immediately even though it was 11.30am. The apartment we stayed in was big and comfortable and clean.
Se hospedó 4 noches en julio de 2022

10/10 Excelente

Janne, Kangaroo Point

Se hospedó 1 noche en julio de 2022

8/10 Bueno

Kylie

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
Stayed only one night, got a special on Wotif in a high occupancy period so wasn’t expecting too much. The room was beautiful though, plenty of room. Everything clean and the view was fantastic.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Brian

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en junio de 2022

8/10 Bueno

Sharon

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Our apartment view was spectacular.
Se hospedó 9 noches en mayo de 2022
Respuesta de Front Office, el 23 jun. 2022
Thank you Sharon for your review. We hope you will come and visit us again one day soon. Best Wishes

6/10 Aceptable

MICHAEL

Viaje en pareja
Le gustó: Servicios
Room was very old and noisy
Se hospedó 3 noches en mayo de 2022
Respuesta de Front Office, el 24 may. 2022
HI Michael..Thank you for your feedback. Yes the building is an older style building, however the good side is that the apartments are bit at 140sqm. Perfect for families. Best Wishes Front Office

6/10 Aceptable

Stuart, sydney

A few tips to understand this accommodation. This accommodation is largely surrounded by other higher buildings that really obstruct an ocean view you might be thinking of. It's more of an ocean sneak peek. If you want ocean views ensure you get floor 22 and up or you'll be looking at "surf residency" apartments the whole trip. We were on floor 9 and spent the weekend looking at other facing balconies. The apartments appear individually owned (after seeing our friends apartment on another floor), so you may get unrenovated and dated, or the one we had was nice with no carpet and tiling in 9B - good kitchen. There was no air conditioning in the bedroom, just a fan. Having stayed before, I called to ask for a nice room and was told we have a nicely renovated one. But as far as the height and view.. it was just ok. The upside is the price and location of course. But if you are hoping for that money morning view over the ocean with a coffee this may not be the best place.
Se hospedó 3 noches en marzo de 2022
Respuesta de Front Office, el 24 may. 2022
HI Stuart.. We appreciate your feedback. Many thanks Front Office

8/10 Bueno

Vanessa

Viaje en pareja
Le gustó: Servicios
Our room was a two bedroom apartment. Very spacious, fantastic views, all the amenities in it you could need for an extended stay eg. washer dryer microwave cutlery crockery pots pans big kitchen. Great shower. Bed was big and comfy. Great balcony with table and chairs. Rooms are dated and carpet is well worn in spots. Not real clean. I dropped something and it went under the couch, so we tilted it back to retrieve it and there was a biscuit and some other stuff under it. We left it there. It smelt musty in the apartment. A/C units were filthy and filters had not been cleaned. We didn’t use them. All in all it was ok.
Se hospedó 3 noches en febrero de 2022
Respuesta de Management, el 11 mar. 2022
Hi Vanessa, thank you so much for your review. we are thrilled you enjoyed your holiday and love our property as much as we do. We are sorry you found some issues within the apartment, we wish you had advised us when you were here as we would have fixed this instantly. We take particular attention to keeping our property to a good standard. We have brought this to the attention to our cleaning team and advised them that this is not acceptable and have advised that this is an official warning. Thank you so much for advising us as we take this matter seriously. We hope to see you again on your next visit to the Gold Coast and we can show you that this was a once off and not a regular happening

4/10 Malo

Yvonne

Viaje familiar
Le gustó: Servicios
Very disappointed with the room, was not great and couldn't even sit on balcony as only two chairs for a 6 person room. Location was good but won't stay there again.
Se hospedó 5 noches en diciembre de 2021
Respuesta de Front Office, el 8 mar. 2022
HI Yvonne, thank you for taking the time to write your review. Yes, we agree location is awesome, and the views are great.

10/10 Excelente

kaye valerie, Brisbane

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Lovely helpful staff. We were in 30c, great view of ocean including New Years Eve fireworks. Easy walk to shops, restaurants and beach. Unit was great with everything you needed and very clean. The only problem was shower was ran hot and cold in single room bathroom and bit of flooding in double bed bathroom. Highly recommend Aegean and will return.
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great value for money. Great place for a family stay. Room facilities weren’t first class, however it is reflected in the price. Would highly recommend this hotel to anyone looking for a budget holiday.
Se hospedó 3 noches en julio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great for a family holiday, close to everything and has everything to enjoy your stay. We will go again
Se hospedó 3 noches en julio de 2021

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good location - enjoyed the very large three bedroom apartment. The indoor heated pool was a bonus
Se hospedó 5 noches en mayo de 2021
Respuesta de Carlie, el 17 jun. 2021
Thanks for your review. We are glad you enjoyed your stay with us and we hope to see you another time you visit the beautiful Gold Coast!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great place to stay. Very handy to everything had a great view from our apartment.
Se hospedó 5 noches en abril de 2021
Respuesta de Carlie, el 28 may. 2021
Thanks so much for your 5/5 review! We are so glad you enjoyed your stay with us. We hope to see you again the next time you visit the beautiful Gold Coast!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza
The apartments were old but still somewhat nice. The reception staff were friendly and helpful. They need to either find new cleaning staff or have a walk through with the old ones as the cleaning job on our room was terrible. Floors were dirty - food and hair still on them, mirrors were dirty, stove top was dirty, the balcony floor was disgusting. I swear all they did was spray some air fresher throughout the apartment. we had one rubbish bag for the whole 3nights we stayed. We are a family of 3 and I don’t know about them but I take our inside rubbish out every night. We were 15minutes early for check in and were told that our room wasn’t “ready” yet. As soon as 2pm hit they let us in..
Se hospedó 3 noches en marzo de 2021

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great view , very large appartment with fantastic balcony. Slightly dated but still very happy with our stay .
Se hospedó 4 noches en febrero de 2021

2/10 Terrible

Cliente verificado

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
The property was very dirty, also charged to stay in a room with faeces on the floor. Manager was very rude and did not care
Se hospedó 4 noches en enero de 2021