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Opiniones de RACV Royal Pines Resort Gold Coast

5 out of 5
RACV Royal Pines Resort Gold Coast
Ross Street, Benowa, QLD

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 844 de 1156 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 234 de 1156 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 1156 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 1156 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 9 de 1156 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

9.2/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sachin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really good stay
Se hospedó 5 noches en abril de 2024
Respuesta de Team RPR, el 30 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

Catherine

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic resort, great onsite restaurants. A place where you dont need to leave site for anything unless you want a mall etc.
Se hospedó 3 noches en abril de 2024
Respuesta de DM, el 29 abr. 2024
Dear Catherine Thanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. We do look forward to seeing you again. Kind Regards RACV Royal Pines

8/10 Bueno

Rijo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Not updated bathrooms Tiles are old,requirement of bath tub, small bathrooms compared to the room
Se hospedó 4 noches en abril de 2024
Respuesta de DM, el 28 abr. 2024
Dear RijoThanks so much for your rating of our property. We do appreciate your feedback. We hope to see you again soon Kind Regards RACV Royal Pines

8/10 Bueno

Shaun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Ok
Se hospedó 1 noche en abril de 2024
Respuesta de DM, el 29 abr. 2024
Dear Shaun Thanks so much for your rating of our property. We hope to see you again soon. Kind Regards RACV Royal Pines

10/10 Excelente

Lauren

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful resort, wonderful for families.
Se hospedó 3 noches en abril de 2024
Respuesta de Team RPR, el 27 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

Nadin, Hamilton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place and friendly stuff, we had breakfast there were nice verities each day Places for kids to play like the arcade, playground, the pool and splash zone I recommend with A :)
Se hospedó 6 noches en abril de 2024
Respuesta de Team RPR, el 27 abr. 2024
Thank you for the glowing review. We appreciate your support and hope to welcome you back in the near future. Warm Regards

8/10 Bueno

seret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Team RPR, el 27 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

Tingsen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
family friendly
Se hospedó 6 noches en abril de 2024
Respuesta de DM, el 26 abr. 2024
Thank you for your review.

10/10 Excelente

Xiaoyan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice resort for a weekend escape. We really enjoyed our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de DM, el 26 abr. 2024
Thank you for your kind words.

10/10 Excelente

Gwen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Stayed many’s has all you need for a break
Se hospedó 1 noche en abril de 2024
Respuesta de DM, el 22 abr. 2024
Thank you for staying with us. We look forward to your visit again.

10/10 Excelente

Robert

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for family and clean
Se hospedó 2 noches en abril de 2024
Respuesta de Team RPR, el 14 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

Guang, Killarney Heights

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2024
Respuesta de Team RPR, el 14 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

Shanenne

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Team RPR, el 14 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

Juan

Se hospedó 1 noche en abril de 2024
Respuesta de DM, el 29 abr. 2024
Dear Juan Thanks so much for your rating of our property. We hope to see you again soon. Kind Regards RACV Royal Pines

6/10 Aceptable

???

Viaje familiar
Le gustó: Limpieza y servicios
想像以上に良いホテルでした。間違えて工事中の部屋へ案内されましたが、すぐ別の部屋に変えてくれお詫びにワイン🍷を頂きました！！
Se hospedó 1 noche en abril de 2024
Respuesta de DM , el 9 abr. 2024
Dear ???Thanks so much for your rating of our property. We hope to see you again soon. Kind Regards RACV Royal Pines

10/10 Excelente

Liat

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 8 noches en marzo de 2024
Respuesta de DM, el 5 abr. 2024
Thank you for your valuable feedback.

10/10 Excelente

Kristina

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for families. Kids loved the pool but is quite cold when it's windy. Good area, quiet and easy to access. Room was nice and clean. We would stay again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Team RPR, el 4 abr. 2024
Thank you for your review. Warm Regards

8/10 Bueno

Roya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and perfect for golfers and families
Se hospedó 3 noches en marzo de 2024
Respuesta de Team RPR, el 3 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

Sima

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Traveled for Easter Holiday Loved it
Se hospedó 3 noches en marzo de 2024
Respuesta de Team RPR, el 3 abr. 2024
Thank you for your review. We hope you enjoyed your Easter break with us and look forward to welcoming you back again. Warm Regards

6/10 Aceptable

Rupna

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
We stayed here last year with our little one who loves the children's pool and was extremely to return again. Unfortunately this time we got a different room and the bathroom was dated and in need of work.The pool area, golf course and surroundings are pleasant. Also close to Coles which is handy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Team RPR, el 3 abr. 2024
Thank you for taking the time to leave a review. Thank you for your continued support and for choosing to come back and visit us again. We hope you had an enjoyable stay. Warm Regards

10/10 Excelente

Damun

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Team RPR , el 3 abr. 2024
Thank you for your review. Warm Regards

10/10 Excelente

mehul, charlestown

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and comfortable rooms, lots of options for kids- pool, waterpark, games room , Easter bunny ! Beautiful location too . Love the breakfast !
Se hospedó 3 noches en marzo de 2024
Respuesta de DM, el 1 abr. 2024
Dear Mehul Thanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. Happy Easter! We do look forward to seeing you again. Kind Regards RACV Royal Pines

10/10 Excelente

Rajni

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had an amazing stay during the Easter weekend. My 4 year old had a blast in the pool area, the food was great except the breakfast buffet could be a bit better but no complaints. Like maybe a live omlette station as I found the scrambled eggs too soft for my liking. All in all 5 star rating from me and definitely will come back. The Easter egg hunt and free arcade games were icing on the cake.
Se hospedó 2 noches en marzo de 2024
Respuesta de DM , el 31 mar. 2024
Dear Ranji Thanks for choosing to stay at RACV Royal Pines Its great to hear you had a fantastic time and enjoyed your experience while staying with us. Happy Easter! We do look forward to seeing you again. Kind Regards RACV Royal Pines

10/10 Excelente

leidy

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Absolutedly lover our stay here! Room was beautiful and spacious. We had an amazing view and the facilities were great. Would definitely come back in the future!
Se hospedó 1 noche en marzo de 2024
Respuesta de DM, el 31 mar. 2024
Dear LeidyThanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de DM, el 31 mar. 2024
Thank you for your review. Kind Regards RACV Royal Pines

10/10 Excelente

Alison

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We found our rooms very comfortable and enjoyed 4 dining venues. We highly recommend Royal Pines resort.
Se hospedó 2 noches en marzo de 2024
Respuesta de DM, el 27 mar. 2024
Dear AlisonThanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Sally

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a great property. I live on the Gold Coast and have never stayed here before now. It doesn’t look that flash from the outside but inside is lovely. Modern, fresh, clean rooms. Wide open spaces. I highly recommend! I will def stay here again as opposed to overpriced room elsewhere on the Gold Coast. Loads of parking spaces too.
Se hospedó 1 noche en marzo de 2024
Respuesta de The Team RACV Royal Pines Resort, el 13 mar. 2024
Dear Sally, Thank you so much for your recent review of our resort, we are delighted to hear you thoroughly enjoyed your experience.We strive to impress on all levels here at RACV Royal Pines Resort with a team willing to go above and beyond to create memorable stays for all our guests. We look forward to welcoming you back in the future. Warm Regards,The Team @ RACV Royal Pines Resort

10/10 Excelente

Taj, Hamilton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Honestly 10/10, cant complain. It was lovely.
Se hospedó 1 noche en marzo de 2024
Respuesta de The team RACV Royal Pines Resort, el 10 mar. 2024
Dear Taj, Thanks so much for your feedback from your recent stay at RACV Royal Pines Resort. It’s great to hear you enjoyed your stay and the experience. It is feedback like yours that makes us proud on what our property can achieve and deliver to our amazing guests. We look forward to welcoming you back in the future. Warm Regards,The team @ RACV Royal Pines Resort

10/10 Excelente

Nelson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de The team RACV Royal Pines Resort, el 10 mar. 2024
Dear Nelson, Thanks so much for your feedback from your recent stay at RACV Royal Pines Resort. It’s great to hear you enjoyed your stay and the experience. It is feedback like yours that makes us proud on what our property can achieve and deliver to our amazing guests. We look forward to welcoming you back in the future. Warm Regards,The team @ RACV Royal Pines Resort

8/10 Bueno

Kafer,

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de RACV Royal Pines, el 30 mar. 2024
Thank you for your feedback.Kind Regards

8/10 Bueno

Carol

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Lovely property, but some things need updating. No usb charging in the room, don’t feel you shouldnt need a power plug in this day & age. the elevator from the Carpark isn’t working ( long term ) so you need to get the golf buggy ride up to reception or climb 4 flights of stairs. Great location & amazing views from the room & Staff were friendly & helpful. Would I return? No
Se hospedó 1 noche en marzo de 2024
Respuesta de Team RPR, el 10 mar. 2024
Dear Carol, Thank you for choosing to stay with us and for taking the time to leave a review of the property. Unfortunately, we are waiting on a replacement part for that lift which is taking longer than expected to arrive. In the meantime, we are trying our best to manage that situation and assist our guest via the golf buggies. Whilst we respect your decision not to return, we hope you enjoyed your time with us. Warm Regards

10/10 Excelente

Stuart, MacKay Harbor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great amenities
Se hospedó 1 noche en marzo de 2024
Respuesta de Team RPR, el 10 mar. 2024
Thank you for your review. Warm Regards

10/10 Excelente

David, Southport

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
You feel like you an away from everything staying here, even though it’s only 15 mins from home. This is our second weekend stay here and will definitely do it again. So much for the kids to do.
Se hospedó 1 noche en marzo de 2024
Respuesta de Team RPR, el 10 mar. 2024
Dear David, Thank you for choosing to stay with us and for taking the time to leave a positive review. It is always pleasing to receive such positive feedback, especially when it is from repeat guest. Thank you for your continued support, we look forward to welcoming you back again for another enjoyable stay with the family. Warm Regards

10/10 Excelente

Adrian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very happy with this accommodation
Se hospedó 1 noche en febrero de 2024
Respuesta de DM , el 25 feb. 2024
Dear Adrian Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de DM , el 25 feb. 2024
Dear Michael Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Andrea

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and great staff nothing was a problem
Se hospedó 2 noches en febrero de 2024
Respuesta de Team RPR, el 23 feb. 2024
Thank you for staying with us and for taking the time to leave a review. We hope to welcome you back in the near future. Warm Regards

10/10 Excelente

Renee

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and peaceful
Se hospedó 1 noche en febrero de 2024
Respuesta de DM , el 15 feb. 2024
Dear Renee Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Perry

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great for kids! Arcade machines was free and pool area was excellent. Adults got to chill by the pool and lounge.
Se hospedó 1 noche en febrero de 2024
Respuesta de DM , el 11 feb. 2024
Dear Perry Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Samyuktha, Maidstone

Se hospedó 4 noches en febrero de 2024
Respuesta de DM , el 21 mar. 2024
Dear Samyuktha Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

8/10 Bueno

Derek

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property looks great after the refurbishment. Food options for room service were fine. Only down side is the lady taking reservations that sounds like she’s in a terrible mood. I spoke to two different ladies. One was extremely professional and the other sounded like she just got out of bed and you were bothering her. I extended my stay many times, but left the property due chatting to this unpleasant lady and felt like I was continuing to bother her by extending.
Se hospedó 2 noches en enero de 2024
Respuesta de Team RPR, el 7 feb. 2024
Hello DerekWe appreciate you letting us know about your experience and highlighting the areas of disappointment, we will be sure to pass on this feedback to the relevant departments to improve these areas.Again, thank you for your review & we welcome the opportunity to create a better experience for you the next time you choose to stay with us

10/10 Excelente

Rajnish

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast needs to improve ;)
Se hospedó 4 noches en febrero de 2024
Respuesta de DM , el 5 feb. 2024
Dear RajnishThanks so much for your rating of our property. We will ensure your feedback is communicated. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Xiang

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
great stay
Se hospedó 2 noches en febrero de 2024
Respuesta de Team RPR, el 5 feb. 2024
Hello XiangThank you

8/10 Bueno

EIKI

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoy good staying.
Se hospedó 5 noches en enero de 2024
Respuesta de Team RPR, el 5 feb. 2024
Hello ElkiThanks for the review

10/10 Excelente

Karin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet, clean, lovely restaurants and views
Se hospedó 2 noches en febrero de 2024
Respuesta de Team RPR, el 5 feb. 2024
Hello KarinThank you for your response

8/10 Bueno

Timothy

Se hospedó 1 noche en febrero de 2024
Respuesta de DM, el 21 mar. 2024
Dear Timothy Thanks so much for your rating of our property. We hope to see you again soon Kind Regards RACV Royal Pines

10/10 Excelente

Kate

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, quick room service and clean updated room.
Se hospedó 1 noche en febrero de 2024
Respuesta de Team RPR, el 3 feb. 2024
Thank you for the review Kate. We look forward to welcoming you back in the future. Warm Regards

8/10 Bueno

Zeljka

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
RACV was great overall. The beds were very comfortable, the amenities were great especially for kids. The breakfast buffet was average.
Se hospedó 5 noches en enero de 2024
Respuesta de Team RPR, el 30 ene. 2024
Thank you for the review. Warm Regards

8/10 Bueno

Gwen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and relaxing .
Se hospedó 1 noche en enero de 2024
Respuesta de Team RPR, el 30 ene. 2024
Thank you for the review. Warm Regards

2/10 Terrible

WEILUN

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Terrible hotel with bunch of broken amenities. Bugs everywhere in the room.
Se hospedó 1 noche en enero de 2024
Respuesta de Team RPR, el 28 ene. 2024
Hello WeilunWe appreciate you letting us know about your experience and highlighting the areas of disappointment, we will be sure to pass on this feedback to the relevant departments to improve these areas.Again, thank you for your review & we welcome the opportunity to create a better experience for you the next time you choose to stay with us.

10/10 Excelente

Emma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Team RPR, el 29 ene. 2024
Thank you