Two Bedroom Ocean-View Apartment | Caja de seguridad en la habitación y decoración personalizada
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Opiniones de Xanadu Main Beach Resort

4.5 out of 5
Xanadu Main Beach Resort
59 Pacific Street, Main Beach, QLD

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 673 de 870 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 167 de 870 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 870 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 870 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 870 opiniones" "

9.6/10

Limpieza

9.0/10

Servicio y personal

9.4/10

Servicios

9.2/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Fook Loan

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Manager, el 5 abr. 2024
thank you. We appreciate your review.

10/10 Excelente

KAZUYUKI

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
とても良いコンドミニアムでした。しかし、設備の老朽化は、否めません。シャワーの水が弱い、全体的な古さを感じます。まあそれを味と思えば良いですが。 でも立地が良くてよかったです。
Se hospedó 21 noches en febrero de 2024
Respuesta de Manager, el 12 mar. 2024
Thank you for taking the time to prove a review on your recent stay. We will be sure to address your feedback with the unit owner.

10/10 Excelente

Joy

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
My second stay here, loved it! Apartment was perfect, view was amazing and had a brilliant week holiday. Highly recommend.
Se hospedó 7 noches en febrero de 2024
Respuesta de Manager, el 1 mar. 2024
Thank you very much for your review and recommendation. We look forward to welcoming you back again soon!

8/10 Bueno

Stanislavs

Le gustó: Limpieza, servicios, condiciones de la propiedad
Great beachfront property, in quiet neighbourhood but very close to Surfers Paradise and Seaworld, in good condition with great facilities onsite.
Se hospedó 7 noches en febrero de 2024
Respuesta de Manager, el 19 feb. 2024
Thank you. We appreciate you taking the time to provide feedback on your recent stay.

10/10 Excelente

Mahsa, Sydney

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
The apartment is very spacious and have all the facilities needed. It was squeaky clean. The reception downstairs were very helpful and friendly. Beach is walking distance from the apartment and shops and restaurants also in walking distance.
Se hospedó 5 noches en enero de 2024
Respuesta de Manager, el 31 ene. 2024
Such wonderful feedback, Thank you very much for taking to the time review your recent stay with Xanadu Main Beach Resort.

6/10 Aceptable

Janelle

Le gustó: Limpieza y comodidad de las habitaciones
WILL NEVER STAY HERE AGAIN
We have stayed here four times. Our previous visits were without problem. After checkout we received a call accusing us of using the second bedroom in our apartment, advising that we would be charged for cleaning. We did not use that room. Left us feeling uncomfortable with our visit. Something went wrong from their end and we were blamed. After two phone conversations with the managers I felt that they still did not believe us but would cover the cleaning cost. There was no apology or concession that they may have been in the wrong. We are very disappointed and will not stay here again. If you book one bedroom make sure that the second bedroom is locked or has been checked clean.
Se hospedó 14 noches en diciembre de 2023
Respuesta de Manager, el 2 ene. 2024
Review is noted.

10/10 Excelente

CAROL

Le gustó: Limpieza y comodidad de las habitaciones
fabulous views and friendly staff
The staff is wonderful, the suites are large with big decks and well fitted out. We stayed in 2 different units both with fabulous views and enjoyed the pools as we have in our previous stays. For us the location is perfect - our favorite beach, Tedder Street and a quieter residential area. This trip in particular we appreciated the management helping us to extend and then change again our stay. We look forward to our future return. The staff always had a smile ready - one of our favorite places.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Manager, el 16 dic. 2023
Thank you very much for the wonderful feedback. We look forward to welcoming you back!!

10/10 Excelente

John

Le gustó: Limpieza y comodidad de las habitaciones
Just the best, love staying here
Se hospedó 4 noches en noviembre de 2023
Respuesta de Manager, el 8 dic. 2023
10 out of 10 thank you very much for the wonderful feedback

10/10 Excelente

Gregory

Se hospedó 3 noches en octubre de 2023
Respuesta de Manager, el 2 ene. 2024
Thank you?

10/10 Excelente

Nancy

Le gustó: Limpieza y condiciones de la propiedad
We were on the 11th floor, the balcony and bedroom views of Main Beach and surrounds were terrific. The apartment was very light and spacious ( much larger in square footage than many of the others we checked out) the bathroom was large with a nice deep bath, and the kitchen had everything you could want ( except a proper coffee machine - plungers are so nineties!) 😉. The aircon worked well, the bed was comfortable, there was loads of wardrobe space, we cooked our own meals some nights and used the provided washing machine and dryer, so really, a home away from home! Didn’t get time to use the pool and spa, but it looked inviting. It was up the relatively quiet and peaceful end of Surfers, a stroll to the beach, and there were many nice eateries in Tedder Street. Free WiFi and personal, undercover parking space makes it a real Xanadu! 👍
Se hospedó 7 noches en noviembre de 2023
Respuesta de Manager, el 23 nov. 2023
thank you very much for taking the time to provide such wonderful feedback on your recent stay. We appreciate your 5 star review!!

10/10 Excelente

Charmaine

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Fantastic views, just what we were wanting. Great unit. Definitely will book again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Manager, el 19 nov. 2023
Thank you!! we look forward to welcoming you back again soon

8/10 Bueno

Kwan Wing

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
nice view, the facilities are cool, but overview the property a bit old and bathroom has no ventilation
Se hospedó 4 noches en octubre de 2023
Respuesta de Manager, el 30 oct. 2023
Thank you for your feedback.

10/10 Excelente

Angus

Le gustó: Limpieza y condiciones de la propiedad
Great view and location.
Se hospedó 7 noches en octubre de 2023
Respuesta de Manager, el 23 oct. 2023
Thank you for the 5 stars!! We appreciate your feedback

10/10 Excelente

Tim

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Great spot for a weekend or extended holiday
Se hospedó 9 noches en octubre de 2023
Respuesta de Manager, el 23 oct. 2023
5 our of 5 thank you!! We appreciate your feedback

10/10 Excelente

Lesley

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
We had a lovely apartment with gorgeous views. This resort is clean and comfortable with excellent facilities. I would highly recommend staying here as it is in a lovely safe area, close to lovely shops, cafes and restaurants
Se hospedó 7 noches en octubre de 2023
Respuesta de Manager, el 21 oct. 2023
5 stars, thank you! We appreciate your great feedback.

10/10 Excelente

kaitlin

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Fantastic accommodation, gorgeous view, easy parking! We will be back!
Se hospedó 5 noches en octubre de 2023
Respuesta de Manager, el 17 oct. 2023
Thank you very much for your 5 star review. We appreciate your feedback.

10/10 Excelente

Jeffrey

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
View, pool and beach.
Se hospedó 7 noches en octubre de 2023
Respuesta de Manager, el 16 oct. 2023
Your feedback and greatly appreciated.

10/10 Excelente

Christopher

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great position and value for money. Rooms are getting a bit older but still awesome. Pools were used everyday and it’s great having the choice of in and outdoor pools. Will stay again Chris
Se hospedó 6 noches en octubre de 2023
Respuesta de Manager, el 16 oct. 2023
Thank you very much for the feedback

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicios, condiciones de la propiedad
It was so peaceful and relaxing with magnificent views of the ocean, wildlife and the Broadwater.
Se hospedó 7 noches en octubre de 2023
Respuesta de Manager, el 13 oct. 2023
Thank you very much for your 5 star review. We value your feedback, and look forward to welcoming you back.

8/10 Bueno

Sophie

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Really pleased with the size of this apartment it suited us really well. The bed was rather uncomfortable and the furniture was worn, could do with replacing the sofa, the lamps, the old drawers in the wardrobes. Little bit disappointed with the cleanliensss, lots of cobwebs, random marks and stains, old chewing gum left on a shelf in one of the wardrobes. Unpleasant smell to the place too. But aside from that, the view was amazing, it was overall a very pleasant stay.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Manager, el 12 oct. 2023
Thank you for your feedback. We are also extremely disappointed that you experienced such issues during your recent stay. This is not the level of service that we work very hard to achieve. We can assure you these issues have been fixed.

10/10 Excelente

John

Le gustó: Limpieza, servicios, condiciones de la propiedad
This is an excellent rental apartment close to the beach in a beautiful quiet area.
Se hospedó 8 noches en septiembre de 2023
Respuesta de Manager, el 20 sept. 2023
We appreciate your 5 star review and wonderful feedback.

8/10 Bueno

Bron

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Enjoyed our stay and really liked the position of Xanadu. The room was very clean and the view was amazing. Staff were friendly and service was great.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 4 sept. 2023
Thank you very much for the wonderful feedback

8/10 Bueno

Merlin

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Our stay at Xanadu was good. The two apartment we rented was clean and well maintained. The only issue I saw was the bathrooms had no exhaust, which was a bit strange, a hot shower would fog all the mirror and leave the place stuffy.
Se hospedó 3 noches en agosto de 2023
Respuesta de Manager, el 20 ago. 2023
Thank you for your feedback. Some of our apartments have windows in the bathrooms, hence they do not have an exhaust system.

10/10 Excelente

John

Le gustó: Limpieza y comodidad de las habitaciones
Amazing loved it
Se hospedó 3 noches en agosto de 2023
Respuesta de Manager, el 11 ago. 2023
Thank you for your amazing feedback and 10 out of 10 review.

10/10 Excelente

Caroline

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Wonderful
Appartment was very nice with beautiful views of the ocean.
Se hospedó 5 noches en julio de 2023
Respuesta de Manager, el 11 ago. 2023
10 out of 10, Thank you. We appreciate your feedback.

8/10 Bueno

Ellen

Viaje familiar
Le gustó: Servicios
It is a nice property that is quiet and most neighbors are retiree condo owners. It isn’t as must of a hotel as a condo type hotel which was fine. The apartments are very spacious with nice big kitchens.
Se hospedó 13 noches en julio de 2023
Respuesta de Manager, el 4 ago. 2023
Thank you for you feedback. As we have self contained, 2 bedroom apartments, we do not offer as many services as a hotel with just hotel rooms.

10/10 Excelente

Suzanne

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice balcony with ocean view and large living areas. Enjoyed the separate bath and shower as well.
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 24 jul. 2023
Your feedback is greatly appreciated, thank you

10/10 Excelente

Bernard

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The apartment is clean and has great beach view.
Se hospedó 5 noches en julio de 2023
Respuesta de Manager, el 13 jul. 2023
thank you very much for the 5 star review and great feedback

8/10 Bueno

Seung

Le gustó: Servicios
If you are looking for spacious accommodation, this is probably a right accommodation. I love the space. It is over 20 years old but the condition is reasonable okay. The shower is small leak while taking shower. Generally, I was happy to stay there.
Se hospedó 7 noches en junio de 2023
Respuesta de Manager, el 27 jun. 2023
Thank you for your feedback. We now now fixed the shower leak.

10/10 Excelente

Prahlad

Se hospedó 6 noches en junio de 2023
Respuesta de Manager, el 24 jul. 2023
5 out of 5 Thank you!

10/10 Excelente

ahmed

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Superb to say the least. Really really clean. Very family oriented and didnt see any angry faces or young crowds. Well done to the lovely staff
Se hospedó 3 noches en junio de 2023
Respuesta de Manager, el 21 jun. 2023
Thank you very much for your 5 star review.

4/10 Malo

Naomi, Wheaton

Viaje familiar
Great location. Spacious apartment. 1990s deco (dated). Poor management: when there is vacancy in the building, they shouldn't rent an apartment to a paying customer on a floor undergoing renovation just 2 apartments away! Listening to the jack hammer going all day was simply awful. Very disappointed with our stay.
Se hospedó 2 noches en mayo de 2023
Respuesta de Manager, el 2 jun. 2023
We note your feedback. Unfortunately a private unit in the complex had some upgrade works happening over the few days you were here. We apologize for the inconvenience caused.

8/10 Bueno

Peter

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Although just a little dated bathroom All good great view clean comfortable rooms Best bed and Pillows I’ve experienced for years, will be buying pillows.
Se hospedó 6 noches en mayo de 2023
Respuesta de Manager, el 1 jun. 2023
Thank you we appreciate your feedback.

10/10 Excelente

Margot

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent stay for 3 nights. Unit was very spacious & well appointed on the 24th floor with spectacular views. Couldn’t fault it at all. Would highly recommend a stay here & wouldn’t hesitate in returning again. Within walking distance to beach & restaurants at the top end of the Gold Coast.
Se hospedó 3 noches en mayo de 2023
Respuesta de Manager, el 23 may. 2023
thank you very much for the 5 star review, and wonderful feedback.

10/10 Excelente

Paul

Le gustó: Limpieza y condiciones de la propiedad
Lovely views from a spacious unit.
Se hospedó 5 noches en mayo de 2023
Respuesta de Manager, el 21 may. 2023
Thank you. Your 5 star review is greatly appreciated!

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We just loved the space Xanadu units have. The views are amazing. The unit we were in was starting to look tired. So hoping nxt time it maybe updated. Such a fantastic area to stay in. Thank you Grace and team.
Se hospedó 14 noches en mayo de 2023
Respuesta de Manager, el 21 may. 2023
5 stars thank you!!! We appreciate your feedback and will definitely look into the necessary upgrades for the unit you stayed in. We look forward to welcoming you back.

10/10 Excelente

Ritu

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean, well equipped and gorgeous views! Staff were super friendly and professional too. Definitely recommend staying here
Se hospedó 5 noches en abril de 2023
Respuesta de Manager, el 16 may. 2023
Thank you very much for your 5 star review and wonderful feedback on the cleanliness of the apartment and friendly staff.

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Amazing views, the apartment was so spacious and comfortable. Also, loved the area, easy stroll to the beach and local coffee shops.
Se hospedó 2 noches en mayo de 2023
Respuesta de Manager, el 19 nov. 2023
thank you very much for the 5 star review.

10/10 Excelente

Marius

Le gustó: Limpieza y condiciones de la propiedad
Ideal location for families with kids. Close to the beach and only short travel to all theme parks, surfers paradise etc
Se hospedó 8 noches en mayo de 2023
Respuesta de Manager, el 14 may. 2023
Thank you very much for your 5 star review and wonderful feedback on your recent stay

10/10 Excelente

Andrew

Le gustó: Limpieza y comodidad de las habitaciones
Fabulous
Fabulous apartment overlooking the sea. Very spacious with all the amenities including indoor & outdoor shared pools, gym & tennis courts. Location is also good, only 10 mins walk to tram, situation inbetween Southport & Surfers Paradise.
Se hospedó 6 noches en mayo de 2023
Respuesta de Manager, el 12 may. 2023
Your fabulous review and wonderful feedback is appreciated. Thank you!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 5 noches en mayo de 2023
Respuesta de Manager, el 12 may. 2023
thank you for your review and 10 out of 10 score.

10/10 Excelente

Suzanne

Le gustó: Limpieza y comodidad de las habitaciones
loved it
Se hospedó 7 noches en abril de 2023
Respuesta de Manager, el 9 may. 2023
thank you!

10/10 Excelente

Brigitte, Kentville

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Just an amazing place on the Gold Coast. Exceptional Pacific Ocean and beach views, comfortable and well-equipped apartments, close to excellent restaurants and the upscale vibe of Tedder Avenue in Main Beach, an easy walk from the beach or public transit - absolutely nothing to ask for. And very reasonably priced on top of everything else .Superb!
Se hospedó 7 noches en marzo de 2023
Respuesta de Manager, el 8 may. 2023
We appreciate the time you have taken to provide such great feedback on your recent stay at Xanadu. YOur 5 star review is what we work very hard to achieve, thank you!

8/10 Bueno

Janet

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
3.9% amex surcharge will be applied
Se hospedó 8 noches en abril de 2023
Respuesta de Manager, el 5 may. 2023
We appreciate your feedback. We do offer payment by Visa and Mastercard at a letter processing fee. We do apologize that you were not informed of the higher processing fee when using Amex.

10/10 Excelente

Michelle

Viaje familiar con niños
Le gustó: Limpieza y condiciones de la propiedad
Absolutely beautiful! The apartment has uninterrupted ocean views which was stunning.
Se hospedó 5 noches en abril de 2023
Respuesta de Manager, el 25 abr. 2023
5 stars thank you!! We appreciate your wonderful feedback

8/10 Bueno

NORIKO

Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
建物が、古かった
Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 25 abr. 2023
We note your feedback

10/10 Excelente

Lynne

Se hospedó 10 noches en marzo de 2023
Respuesta de Manager, el 3 abr. 2023
10 out of 10, we appreciate your feedback

10/10 Excelente

Carl

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great property in a very convenient location.
Se hospedó 8 noches en enero de 2023
Respuesta de Manager, el 23 mar. 2023
We appreciate your 5 star review and great feedback. Thank you!

10/10 Excelente

Jackie

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location and swimming pool was amazing! The whole complex was very clean, tidy and quite
Se hospedó 6 noches en marzo de 2023
Respuesta de Manager, el 22 mar. 2023
thank you we appreciate your feedback and 5 star review

10/10 Excelente

Simon

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Apartment was very spacious and clean, staff are really helpful and nice. The pools are clean and well kept. We booked a sea view which was amazing watching the dolphins every morning from our balcony
Se hospedó 14 noches en marzo de 2023
Respuesta de Manager, el 16 mar. 2023
Thank you very much for such wonderful feedback and the 5 star review.