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Opiniones de Best Western Mountainview Inn

2.5 out of 5
Best Western Mountainview Inn
1024 11th Street N, Golden, BC

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 399 de 989 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 416 de 989 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 121 de 989 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 31 de 989 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 989 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

IVAN A

Se hospedó 1 noche en junio de 2023
Respuesta de Guest Services, el 23 jun. 2023
Dear Ivana, thank you for the wonderful rating. We hope to see you again. Sincerely, Guest Services

10/10 Excelente

Mauricio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena limpieza y calidad en general de las habitaciones
Se hospedó 1 noche en julio de 2022
Respuesta de Dylan, el 29 jul. 2022
Dear Mauricio, thank you so much for your glowing review. We are happy to see you enjoyed your accommodations. We look forward to seeing you again. Kind Regards, Guest Services

8/10 Bueno

sergio, Barcelona

Le gustó: Limpieza y comodidad de las habitaciones
Good
Se hospedó 1 noche en agosto de 2019
Respuesta de Manager, el 10 ago. 2019
Thank You!!

8/10 Bueno

Peter

Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Manager, el 4 jul. 2019
Thank You for staying with us.

8/10 Bueno

Linda

Viaje en pareja, Viaje con mascota
Le gustó: Servicio y personal y servicios
Check in was excellent - fast and friendly!
Se hospedó 1 noche en abril de 2024
Respuesta de GS, el 29 abr. 2024
Dear Linda, thank you for your review. Looks like you had a great stay. Thank you for your feedback and we hope to see you again soon. Sincerely, GS

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was on excellent condition. The staff was friendly. Breakfast buffet was very good.
Se hospedó 1 noche en abril de 2024
Respuesta de GS, el 29 abr. 2024
Dear Don, thank you for the review of your most recent stay. Great to see you enjoyed the accommodations and amintities. Thank you again and we hope to see you again soon. Sincerely, GS

6/10 Aceptable

Ragaie

Viaje familiar
Le gustó: Limpieza y servicio y personal
Staff is very friendly and cooperative. Drainage system seems to be old. The W.C got clogged and they offered us to use another one in another room which was helpful for us. The pool is clean and the parking was completely empty. There was a floor under renovation during our stay.
Se hospedó 2 noches en abril de 2024
Respuesta de GS, el 13 abr. 2024
Dear Ragaie, thank you for sharing your most recent stay. We appreciate your feedback and hope to see you again soon. Sincerely, GS

6/10 Aceptable

Yoones

No le gustó: Servicio y personal
They knocked on the door at 8 am to do room service service which disrupted my sleep. Who does that at 8 am?! Asked them to come back later. They never did. The room missed a hair dryer. Had to wait a bit to get one after I asked for it. The breakfast was good though. And the room was clean. The mattresses were not as comfortable. Too soft.
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 6 abr. 2024
Dear Yoones, thank you for sharing your feedback. Sorry to hear that you were disturbed during your stay. This is not a practice we use and will be sure to review with the housekeeping staff. Thank you again for your feedback and we hope you will consider staying with us again. Sincerely, GS

10/10 Excelente

Stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 4 abr. 2024
Dear Stephen, thank you for completing a review of your recent stay. We value your feedback and hope to see you again soon. Sincerely, GS

10/10 Excelente

Shannon

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff, very clean property
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 2 abr. 2024
Dear Shannon, thank you for your feedback. We appreciate your business and hope to see you again soon. Sincerely, GS

10/10 Excelente

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very friendly and helpful!
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 1 abr. 2024
Dear Kathleen, thank you so much for your feedback. We will be sure to share with the staff and hope to see you again soon. Sincerely, GS

8/10 Bueno

Bert Vander

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lots of train noise, but what can you except in the mountains.
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 18 mar. 2024
Dear Bert, thank you for your feedback and for sharing your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Lisette

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nous avons très bien dormi. Propre et tranquille
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 18 mar. 2024
Dear Lisette, thank you for your feedback and for sharing your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Tsetan

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff are very nice. good breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 17 mar. 2024
Dear Tsetan, thank you for taking the time to share your most recent stay. We truly appreciate your feedback and hope to see you again soon. Sincerely, GS

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Easy to stay here
Se hospedó 3 noches en marzo de 2024
Respuesta de Guest Services, el 14 mar. 2024
Dear Michael, thank you for your feedback and continued support. We hope to see you again soon . Sincerely, GS

6/10 Aceptable

Devin

Se hospedó 1 noche en marzo de 2024
Respuesta de GS, el 31 mar. 2024
Dear Devin, thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden. Kind regards, GS

6/10 Aceptable

Robert

Viaje en grupo
Le gustó: Limpieza y servicios
Very average hotel, very expensive.
Se hospedó 1 noche en febrero de 2024
Respuesta de Reena & BW Mountainview Inn Team, el 29 feb. 2024
Thank you Robert for letting us host you during your recent stay in Golden. We look forward to showing our upcoming renovations to improve the property washrooms. We hope to have the opportunity to host you again in the future.

10/10 Excelente

Steven

Se hospedó 3 noches en febrero de 2024
Respuesta de GS, el 20 mar. 2024
Dear Steven, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

8/10 Bueno

Oleksandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Reena & BW Mountainview Inn Team, el 25 feb. 2024
Thank you for being our guest, and choosing BW Mountainview Inn during your trip to Golden. We loved provided a clean, comfortable large suite to unwind in, whilst starting your day with a fresh hot breakfast buffet. We look forward to seeing you again soon.

10/10 Excelente

Alexandra

Viaje de negocios, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great and easy checkin, breakfast was great options, other than a yappy little dog across the hall our stay was nice. Pillows are small though but we had 2 each.
Respuesta de Reena & the BW Team, el 23 feb. 2024
Thank you Alexandra for choosing us as your primary accomodation choice in Golden. It was a pleasure to offer you exceptional service, and great breakfast to start your day of travels. We loved having you, and look forward to seeing you again in the near future.

8/10 Bueno

Brandon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Reena & the BW Team, el 23 feb. 2024
Thank you Brandon for electing to stay with us as your primary accomodation choice in Golden! We're happy to have provided you with a great nights rest, and wonderful breakfast in the morning to commence your travels. We look forward to seeing you again soon.

10/10 Excelente

Krista

Se hospedó 1 noche en febrero de 2024
Respuesta de GS, el 20 mar. 2024
Dear Krista, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

6/10 Aceptable

Stéphane

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 23 ene. 2024
Dear Stephane, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again. Kind regards, GS

2/10 Terrible

Ariesh

Viaje con mascota, Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
When I was checking in that staff member was amazing and I was so pleased. Went down hill from there: The facility had a pool however there was a sign posted that the water was low temperate and we could not use it. In the morning when we went to eat breakfast the front desk clerk rudely told us that it was dine in only. I told the staff that we had a dog and he said not his problem. I asked if we could leave the dog alone in the room and he said no that is against the pet policy that I signed at check in. I asked could we then bring our dog to eat our included breakfast he said no. After a bit of back and forth he said only 1 person could take thier food back to the room. We were a group of 4 so one person had to eat alone in the room. I can understand that maybe some people take lots of food and maybe pack it for later. I even offered for him to see our plates and there wouldn’t be extra food taken.He kept saying because it was a hot breakfast we can’t take to our room. I had stayed at a best western 4 days before this trip and they had a much better hot breakfast and there was no rule of eating dine in only. Like I said I can understand the need for the rule but there was no need to be rude and if you are a pet friendly hotel you should have some ways around dine in only. Making family members eat breakfast seperate from each other and 1 person eating in the room alone is bad especially since it’s the start of a new year.
Se hospedó 1 noche en enero de 2024
Respuesta de Guest Services, el 23 ene. 2024
Thank you for your feedback.

8/10 Bueno

Pradip

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Guest Services, el 8 ene. 2024
Thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Erin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing staff, very friendly and helpful!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 7 ene. 2024
Dear Erin, thank you so much for your kind words. We hope you enjoyed your stay in Golden and hope to see you again soon. Sincerley. GS

8/10 Bueno

Michael

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place in Golden . Super dig friendly and accommodating, friendly staff.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Guest Services, el 1 ene. 2024
Dear Michael, thank you for your feedback and for taking the time to write a review. We hope to see you again soon. Sincerely, GS

6/10 Aceptable

TERRY

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Guest Services, el 1 ene. 2024
Dear Terry, thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Kind regards, GS

8/10 Bueno

Lindsay

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is excellent in very way. The Expedia platform didn’t properly book our required pet friendly option with them but the staff were flexible and able to remedy it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 31 dic. 2023
Dear Lindsay, thank for taking the time to share your feedback. Great to read our staff was able to remedy any concerns. We hope you had a great time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Excellent
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 22 dic. 2023
Dear Linda, thank you for your feedback. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Jim

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 22 dic. 2023
Dear Jim, thank you for your rating. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

ROGER

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 16 dic. 2023
Dear Roger,Thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

daron

Se hospedó 1 noche en diciembre de 2023
Respuesta de Guest Services, el 31 dic. 2023
Dear Daron, thank you for taking the time to rate your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

DAWN

Se hospedó 1 noche en noviembre de 2023
Respuesta de Guest Services, el 16 dic. 2023
Thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

8/10 Bueno

Timothy Mark

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 26 oct. 2023
Dear Timothy, Thank you for your feedback and for taking the time to score your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon. Sincerely, GS

10/10 Excelente

Kartikkumar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good Hotel with clean rooms and good staff. Nice breakfast too !!
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 14 oct. 2023
Dear Kartikumar, thank you for your feedback and sharing your review. We appreciate your business and hope to see you again soon. Sincerely, GS

8/10 Bueno

Eldon

Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 31 oct. 2023
Dear Eldon, thank for taking the time to score your most recent stay. We hope you enjoyed your time in Golden and hope to see you again soon.

10/10 Excelente

Keith, Edmonton

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely the best hotel I’ve stayed in at Golden. Highly recommend. Great value and extremely clean. The rooms have both a microwave and fridge.
Se hospedó 2 noches en octubre de 2023
Respuesta de Guest Services, el 11 oct. 2023
Dear Keith, thank you for taking the time to post a review of your recent stay. We are glad to see that you enjoyed the accommodations and we hope you had a wonderful experience. We appreciate your feedback, and look forward to seeing you again. Sincerely, GS

6/10 Aceptable

melvin

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
i found the property was in need of upgrading it was not modern at all i would not stay there again
Se hospedó 1 noche en octubre de 2023
Respuesta de GS, el 9 oct. 2023
Dear Melvin, thank you for your feedback. We hope you enjoyed your time in Golden

8/10 Bueno

Mary Lou

Viaje en pareja
The breakfast time needs to be extended to 10 am, as this is generally the expected time . Promptly at 9:30, the food was quickly removed, leaving some guests feeling very rushed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Reena & BW Mountainview Inn Team, el 8 oct. 2023
Thank you for choosing BW Mountainview as your primary accommodation choice in Golden. We shall certainly take your feedback into consideration as we want our guests to feel at ease in the morning whilst enjoying their complimentary hot breakfast on us. Safe travels, and we look forward to your return visit.

10/10 Excelente

roger

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 14 oct. 2023
Dear Roger, thank you for your feedback and sharing your review. We appreciate your business and hope to see you again soon. Sincerely, GS

8/10 Bueno

Jacki

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Friendly private area. Free cookies and tea, coffee and free breakfast. I am tall tho so the toilet was too short for me
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reena, el 5 oct. 2023
Thank you Jacki for your wonderful feedback regarding your most recent stay. We love to make personal touches such as welcome cookies. We're glad to hear the free breakfast made for a wonderful checkout after a good nights rest. We are really excited to be completing a bathroom renovation this upcoming year, and hope you'll be wowed by our ongoing effort to take feedback and provided superior experiences. Safe travels, we look forward to seeing you again soon.

6/10 Aceptable

John

Viaje en pareja
No le gustó: Servicios
The arm chair is filthy and floor is wet under tables along the wall. This place is used by heavy equipment operators of construction companies.
Se hospedó 1 noche en octubre de 2023
Respuesta de Guest Services, el 2 oct. 2023
Dear John, thank you for your feedback and we appreciate you taking the time. We will be sure to address with our cleaning staff. Sincerely, GS

8/10 Bueno

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice and friendly place to stay for the night.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Services, el 27 sept. 2023
Dear Susan, thank you for sharing a review of your recent stay. We appreciate your feedback and hope to see you again. Sincerely, GS

10/10 Excelente

Brian

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice pool. Friendly staff. Great breakfast options. Nice rooms and comfortable beds
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Services, el 27 oct. 2023
Dear Brian, thank you for your feedback and for taking the time to complete a review. Great to see you had a wonderful time and we hope to see you again soon. Sincerely, GS

8/10 Bueno

Brian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not a fan of pet's in hotel facilities.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Services, el 25 sept. 2023
Dear Brian, thank you for your feedback. We hope you enjoyed your time in Golden. Sincerely, GS

6/10 Aceptable

Kirk

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Services, el 27 oct. 2023
Dear Kirk, thank you for taking the time to score your most recent stay. We hope you enjoyed your time in Golden and hope to see you again. Sincerely, GS

8/10 Bueno

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en septiembre de 2023
Respuesta de GS, el 20 sept. 2023
Dear Donald, thank you for taking the time to review your recent stay. We hope you enjoyed your time in Golden and hope to see you again. Kind regards, GS

10/10 Excelente

Carla

Se hospedó 1 noche en septiembre de 2023
Respuesta de Reena & BW Mountainview Inn Team, el 8 oct. 2023
Thank you for your rating regarding your recent stay with us. We loved hosting you, and are pleased to hear you stay was exceptional! Wishing you safe travels, and we look forward to having you stay with us during your next visit to Golden.

8/10 Bueno

George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Guest Services, el 12 sept. 2023
Dear George, thank you for taking the time to rate your recent stay. We hope you enjoyed your time in Golden and hope to see you again. Sincerely, GS