Hi, David, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback. To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out, it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest arrives. Our housekeeping staff does its best to clear the snow from common areas but occasionally runs out of time. We apologize for the inconvenience this has caused. We hope to have the opportunity to better impress you in the future!

Hi, Katie. Thank you for your valuable feedback. We appreciate your positive comments about our home, and we are glad that you enjoyed your stay. We apologize for any noise disruptions you encountered during your stay. Please know we strive to provide every guest with a relaxing stay and while surrounding noise is often out of our control, we always make an effort to remedy noise complaints when notified. Again, we apologize for the impact this had on your visit, and we appreciate this feedback as a means to continually improve. We hope to host you again soon.

Stephen, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and the homeowner to make improvements to this home. It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced. We hope to have the opportunity to better impress you in the future!

We apologize for any misunderstanding regarding this listing. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help.

Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. The dishwasher and heater have been checked and are now working well. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.

Steve, thank you for sharing your experience, we're pleased you loved our home and its location! That said, we want to clarify that the hot tub is not an amenity of this home and we apologize for any miscommunication. We hope the compensation you received helped alleviate some of your disappointment and that we have the opportunity to host you again.

Heather, we sincerely apologize for your disappointment due to the hot tub not working during your stay. It is always our goal for guests to be able to use all the amenities our homes offer and we are sorry this was not the case. We hope the compensation you received helped alleviate some of your frustration. We hope to have the opportunity to better impress you in the future.

Richard, thank you for sharing your review! We're glad you enjoyed your stay and thought our home was spacious and the beds were comfy. To clarify, our home does not have cable but it has two smart TVs that have streaming capabilities and we apologize for any inconvenience. We're sorry for the issues you encountered with the hot tub and have shared your comments with the local manager. We enjoyed having you as our guest and we hope to host you again.

Rachael, thank you for staying with us! We're so pleased you liked our home and had a nice visit. It's great to know you'd come back-- we'd love to have you. That said, we apologize for any cleanliness details that were missed and for the issue you experienced with the hot tub and have shared your comments with the local manager. We appreciate your feedback and we look forward to hosting you again.

Cindy, thank you for staying with us and sharing your experience! It's great to know you enjoyed our home and all the fun things the area has to offer. We're sorry about the hole that was in the front yard and since your stay, it has been addressed. We truly enjoyed having you as our guest and we hope to host you again soon.

Margie, we're glad to know that you loved our home but are sorry that its location was not to your liking. Additionally, we apologize for any cleanliness issues with the downstairs carpet and want to note that since your stay, it has been professionally cleaned. We enjoyed having you as our guest and we hope to host you again.

Ross, thank you for sharing your experience with us, we're pleased you enjoyed our home and its great location! That said, we're sorry that the hot tub was not working and for the muddy conditions you experienced outside. We appreciate your feedback as we view it as an opportunity to improve. We enjoyed having you as our guest and we hope to host you again.

Thank you for your feedback. We will be sure to bring your comments about the noise to the attention of the local staff and the owner. We appreciate your comments and helping us improve for our future guests. We do hope that we get another chance in the future to host you!

We are happy that you loved this home. Thank you for your feedback! The manager will address Vacasa standards with the housekeeping staff to be sure that the property is ready for future guests. We hope we can host you again soon!

We appreciate receiving such a thorough review and having the opportunity to address any guest concerns. We have cleaned out the light fixtures, taken care of the trash, repaired the dishwasher rack, rearranged the games, checked for exposed nails, and ensured enough wood is left for each reservation to make one or two fires. The microwave is still working, the home is st to 67 degrees, and the WiFi password is listed correctly. We do hope to see you again!