Terraza o patio

Opiniones de Courtyard by Marriott Grand Junction

3 out of 5
Courtyard by Marriott Grand Junction
765 Horizon Drive, Grand Junction, CO

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 541 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 247 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 121 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 39 de 1001 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agradable
Buen hotel sin embargo a pesar del precio pagado considero que era alto para no ofrecer desayuno y estacionamiento gratis
Se hospedó 1 noche en abril de 2021
Respuesta de SR, el 7 abr. 2021
Thank you for the review, we are glad that you enjoyed your stay!

6/10 Aceptable

Carlos

Viaje en grupo
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Le doy un 8 de 10
No hacen limpieza de cuarto por lo del covid , solo si te quedas mas de 5 dias. El desayuno es comprado, caro y feo. para eso Mejor salir a un restaurante
Se hospedó 2 noches en agosto de 2020
Respuesta de Sharah Russell, el 4 sept. 2020
Thank you for staying with us! We are offering stayover service once a week for long term stays currently for the safety of our staff and our guests. The less human interaction the better just for safety. We are sorry you didn't enjoy breakfast more during your stay.

10/10 Excelente

Javier

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 2 noches en julio de 2019
Respuesta de SharahRussell, el 7 ago. 2019
Thank you so much!

6/10 Aceptable

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was a king with a sleeper sofa. When using the sleeper sofa the room is so small you can’t walk from the bed around the sleeper sofa to get to the bathroom. We had to shift the furniture around to get enough space to get through. We have stayed at Bonvoy hotels for years & have never had this problem. Besides, this was probably the most we paid for a 1-night stay. I was very disappointed with our stay.
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 21 abr. 2024
I'm sorry for the space issues you had. We do have rooms with 2 queen beds available for reservations so that no sofa sleeper is needed. We hope we get to host you again. Thank you.

6/10 Aceptable

John

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Rooms are dated. Hair on the bathroom floor and in the tub. We didn’t complain as we’re not like that, but what pushes me over the edge is a stupid $10 fee that showed up on my visa for parking our car. Have you ever been to Grand Junction? Pure gouging!
Respuesta de SR, el 16 abr. 2024
Thank you for your feedback. We apologize if the parking fee was an inconvenience during your stay. We are among several hotels in this area that charge and we have done so since 2019 and we are the cheapest amongst the Marriott and Hilton hotels in this area. Many hotels, such as ours, choose to charge for parking regardless of location and we do have a very busy lot the majority of the year. We hope the remainder of your stay went well and we hope to host you again in the future!

6/10 Aceptable

Kristen

Viaje familiar
Le gustó: Limpieza
My hair dryer was broken, called down to front desk three time because they didn’t answer. Finally got ahold of someone who said they would check on if they had an extra and bring it up. I ask them to call me back either way so I wasn’t waiting up all night, never heard back. Pool was also the smallest hotel pool I have ever seen.
Se hospedó 2 noches en abril de 2024
Respuesta de SR, el 16 abr. 2024
Thank you for your feedback and for staying with us! I am so sorry there was lack of follow up on your guest issue. Our sincere apologies! We sure hope to host you again in the future!

2/10 Terrible

Juan

Viaje familiar
I didn’t stay at this hotel, I checked in and bathroom was dirty, it had used toilet paper and it smelled disgusting, it was really noisy, I left the property, didn’t spend 20 minutes there, I need a refund since I didn’t used your property
Se hospedó 2 noches en abril de 2024
Respuesta de SR, el 16 abr. 2024
Thank you for the feedback. Are you sure this was meant for our property? If so please reach out directly to the hotel so we can review because this is not something we were ever made aware of and if it was we will want more information so we can address it. Thank you!!

6/10 Aceptable

Holly

Viaje familiar
No le gustó: Servicio y personal y servicios
The receptionist, unfortunately, displayed a less-than-professional demeanor during my visit. Instead of providing a pleasant service, she made me rather uncomfortable in front of numerous others. As someone who reserved two rooms, I anticipated a certain degree of respect and consideration. Find a different place to stay.
Se hospedó 1 noche en abril de 2024
Respuesta de SR, el 16 abr. 2024
Thank you so much for the feedback! Great service is one of our top priorities and I am so sorry that we didn't meet expectations with your stay. I will be sure to share your feedback with the staff. We hope to host you again!

2/10 Terrible

Holly

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property certainly reflected its advanced age and, regrettably, the bedding resulted in an unpleasant skin reaction. I also came across a staff member whose manners were less than appropriate. Unfortunately, it fell short of the standards I usually associate with the Marriott brand. I would suggest reconsidering your options and looking for alternative accommodations.
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 14 abr. 2024
I'm sorry you didn't have the stay you expected. We hope you give us another chance to make your stay with us an excellent one.

10/10 Excelente

Scott

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We didn’t arrive until 1:40 AM but they were courteous and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 14 abr. 2024
Thank you for your great review! I'm happy to hear that our staff was so helpful

4/10 Malo

Lisa

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de AGM, el 6 abr. 2024
I am sorry your stay wasn't as great as we hope for. Please let us know how we can improve for future stays.

2/10 Terrible

Ronald

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Broken
Se hospedó 1 noche en abril de 2024
Respuesta de AGM, el 3 abr. 2024
I'm sorry you did not have a stay worth a rating of 5 out of 5. May I ask what we can do to improve guest stays?

10/10 Excelente

Briana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly. Clean rooms
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM, el 3 abr. 2024
Thank you for your great rating! We hope to host you again next time you are in Grand Junction.

10/10 Excelente

Kyle, Dallas

Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 21 abr. 2024
Thank you for your great rating! We hope to host you again in the future

10/10 Excelente

Nancy

Clean rooms polite staff. Big towels
Se hospedó 2 noches en marzo de 2024
Respuesta de AGM, el 3 abr. 2024
Thank you for your great rating! We hope to host you again next time you are in Grand Junction.

4/10 Malo

Bill

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Chintzy. $10 to park a car.Don't most people checking into a hotel in Grand Junction arrive by car? Just a hidden nuisance fee. Two people-two coffee 'pods'-one regular, one de-caf. Complementary hot water available in the lobby. Come on!!
Se hospedó 1 noche en marzo de 2024
Respuesta de SR, el 27 mar. 2024
Thank you for your feedback and for staying with us! We apologize if the parking fee was an inconvenience during your stay. It is listed on our website and it is included in confirmation email details upon booking, we are so sorry if it was not clear. All major branded hotels in our market charge for parking and we are actually the cheapest. We have unlimited complimentary coffee in all guest rooms and we are happy to provide more as needed but we are not allowed to have complimentary coffee in our lobby due to our Starbucks license in our restaurant. We hope to see you again soon!

8/10 Bueno

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We take issue with the $10 parking. It was a hidden cost and unnecessary.
Se hospedó 1 noche en marzo de 2024
Respuesta de SR, el 27 mar. 2024
Thank you for your feedback and for staying with us! We apologize if the parking fee was an inconvenience during your stay. It is listed on our website, all third party websites, and it is included in confirmation email details upon booking, we are so sorry if it was not clear. All major branded hotels in our market charge for parking and we are actually the cheapest. We hope to see you again soon!

10/10 Excelente

Justin

Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 29 mar. 2024
Thank you for your excellent rating! We hope to host you again on your next travels to Grand Junction.

10/10 Excelente

Trevor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de SR, el 27 mar. 2024
Thank you for the great 5 star review!

6/10 Aceptable

Justin

No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de SR, el 27 mar. 2024
Thank you so much for the review! We hope to host you again!

10/10 Excelente

Maricela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great clean location
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 17 mar. 2024
Thank you for your excellent rating! We hope to host you again on your next stay in Grand Junction.

6/10 Aceptable

Fang

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The king size mattress is too soft. It hurting the back.
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 20 mar. 2024
We are sorry that your stay wasn't better. We do have new beds arriving soon so on your next stay to Grand Junction, we hope to exceed your expectations and provide a better stay for you.

6/10 Aceptable

Brendan

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 13 mar. 2024
Thank you for your review. May I ask why you gave us a 3?

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Bar and Bistro were convienent and tasty
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 3 mar. 2024
Thank you for the 5 out of 5 rating! We hope to serve you again.

10/10 Excelente

David

Se hospedó 1 noche en marzo de 2024
Respuesta de AGM, el 23 mar. 2024
Thank you for the great review! We hope to host you again in the future!!

10/10 Excelente

James

Le gustó: Condiciones de la propiedad
Nice
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 1 mar. 2024
Thank you so much for your 5 out of 5 review! We hope to host you again in the near future!

10/10 Excelente

Keith

Viaje en grupo
Wonderful Bistro!
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 25 feb. 2024
Awesome! We appreciate the 5 stars!

10/10 Excelente

Candi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There is a bistro in lobby that serves sandwiches, hamburgers,and an assortment or food. It’s nice not having to drive to get a bite to eat. Staff is very nice.
Se hospedó 1 noche en febrero de 2024
Respuesta de AGM, el 25 feb. 2024
Thank you for the great 5 star review! Glad our food, hotel, and staff made your stay.

10/10 Excelente

Joe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de SR, el 20 feb. 2024
Awesome! So glad you enjoyed your stay!

10/10 Excelente

Alberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy check in. Friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de SR, el 20 feb. 2024
Thank you so much for the review and feedback! We appreciate it!

10/10 Excelente

Amber

Viaje familiar con niños
Le gustó: Limpieza y servicios
Nice hotel clean and friendly staff
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you so much for the feedback! We hope to host you again!

10/10 Excelente

Sybil, Russell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great rooms. Quiet. No issues
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Awesome! We appreciate the 5 stars!

10/10 Excelente

Greg

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I really enjoyed my stay. I stayed as part of the Rotary Youth Exchange weekend. The facility seems to be a great fit for the event. The location of my room, #102 would have been perfect during the week because I exercise every week day and it was very reasonably close to the workout room with a sound separation door between them
Se hospedó 2 noches en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you so much for your review and feedback! We are so glad you enjoyed the hotel. We love hosting your group each year!!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Find somewhere else.
Charged for parking. TV was old and remote barely working. No guide on the TV. No smart TV or USB plug ins. Room was 87 degrees and thermostat would not work. Had to manually set the wall heater. Finally opened the window. Fire alarm went off in the middle of the night. 11 degrees outside. No management present. No nothing.
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you so much for the feedback! We are sorry the stay didn’t go better. Luckily a lot of the things you mentioned are actually in the works but we apologize we didn't have them during your stay. Also our sincere apologies for the alarm issue. We had a pipe freeze and management came in as quickly as possible to try to resolve the issue but we understand it was a disturbance during your visit. We hope to have another opportunity to host you again in the future!

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you so much for staying with us and for your review and feedback!

10/10 Excelente

Helena K

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Awesome! We appreciate the 5 stars!

10/10 Excelente

Misty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you for the great 5 star review!

10/10 Excelente

Wren, Glenwood Springs

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you for the great 5 star review!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you so much for your review!

10/10 Excelente

Mauro

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de SR, el 5 feb. 2024
Thank you for the great 5 star review!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property and Rocky was fantastic at the counter.
Se hospedó 1 noche en diciembre de 2023
Respuesta de SR, el 5 feb. 2024
Thank you so much for the feedback! We hope to host you again!

10/10 Excelente

Susan

Viaje familiar con niños
Le gustó: Limpieza y servicios
Clean, friendly , convenient
Se hospedó 1 noche en diciembre de 2023
Respuesta de SR, el 5 feb. 2024
Thank you so much for your review and feedback! So happy you found us clean and friendly!!

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Definitely will stay again! Great staff, clean, great pool!
Se hospedó 1 noche en diciembre de 2023
Respuesta de SR, el 5 feb. 2024
Thank you so much for the feedback! We hope to host you again!

10/10 Excelente

marci

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just right
Loved that parking fee was waived. Had holiday treats out. Had a wrapping paper station. Friendly and quick check in.
Se hospedó 2 noches en diciembre de 2023
Respuesta de SR, el 5 feb. 2024
So happy we got to host you over the holidays! Thank you for the great feedback!

10/10 Excelente

Shannon

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de SR, el 5 feb. 2024
Thank you so much for your review!

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de SR, el 30 nov. 2023
So glad you enjoyed the hotel and your stay!

10/10 Excelente

Jere

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de SR, el 30 nov. 2023
Awesome!! Thanks for the 10 out of 10!

10/10 Excelente

Kenneth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de SR, el 30 nov. 2023
Thank you so much for the wonderful review!!

10/10 Excelente

Sean

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
great place to stay in grand junction
Se hospedó 3 noches en octubre de 2023
Respuesta de SR, el 7 nov. 2023
Awesome thank you so much! Appreciate the 5 stars!

10/10 Excelente

James

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and Convenient
Se hospedó 1 noche en octubre de 2023
Respuesta de SR, el 7 nov. 2023
Thank you for the great 5 star review! So glad you found us quiet and convenient for your stay!