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Opiniones de Pomeroy Hotel & Conference Centre Grande Prairie

3 out of 5
Pomeroy Hotel & Conference Centre Grande Prairie
11633 100th Street, Grande Prairie, AB

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 519 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 304 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 107 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 1001 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Its close to the mall and has lots of parking to choose from, awesome staff and food services that they offer.
Se hospedó 3 noches en mayo de 2024
Respuesta de Zarah, el 21 may. 2024
Dear Paul,Thank you so much for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you found our staff to be friendly and enjoyed our amenities. Thank you again for your kind words and we look forward to welcoming you back soon!Warmest Regards,Zarah

10/10 Excelente

Lorne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wife and myself were here for our 5-year anniversary. Staff heard this and surprised us with bringing up a cake and card. Very attentive staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Zarah, el 19 may. 2024
Dear Lorne,Thank you for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are thrilled to hear that you appreciate our staff and enjoyed our simple yet thoughtful present to you. Thank you again for your kind words and Happy Anniversary from all of us!Warmest Regards,Zarah

10/10 Excelente

Arlene, Summerland

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Zarah, el 20 may. 2024
Dear Arlene,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 Excelente

Bonnie, Amherst

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The young lady working on the front desk was wonderful! If you ever get to meet Bhumika you will know it. She is a caring person who goes above and beyond. Thank you Bhumika.
Se hospedó 3 noches en mayo de 2024
Respuesta de Zarah, el 21 may. 2024
Dear Bonnie,Thank you so much for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us and thrilled that you had a wonderful encounter with Bhumika. We work really hard to give our guests the finest experience possible, so this is truly rewarding to hear. We’ll definitely let her know and it will surely make her day! Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards,Zarah

6/10 Aceptable

Archi

Viaje de negocios
Nothing
Se hospedó 2 noches en mayo de 2024
Respuesta de Zarah, el 18 may. 2024
Dear Archi,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah

10/10 Excelente

Brian

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic place to stay great food just a great experience
Se hospedó 1 noche en mayo de 2024
Respuesta de Zarah, el 13 may. 2024
Dear Brian,Thank you for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 Excelente

Natalie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, safe and the service was great. I highly recommend this hotel
Se hospedó 3 noches en mayo de 2024
Respuesta de Zarah, el 11 may. 2024
Dear Natalie,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are pleased to hear that you felt safe during your stay and found our service great. Thank you also for highlighting the cleanliness of our hotel. We look forward to welcoming you back soon!Warmest Regards,Zarah

8/10 Bueno

Justin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The restaurant “The Office” was so good and the server was so polite and nice. I had the pork tenderloin and the cherry Demi glaze was so good, and to top it off I had the Rum Carrot Cake for dessert it was fantastic
Se hospedó 1 noche en mayo de 2024
Respuesta de Zarah, el 9 may. 2024
Dear Justin,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you enjoyed dining at The Office restaurant and found our staff to be friendly. If there is anything we can do to make your next visit 5/5, please let us know!Warmest Regards,Zarah

10/10 Excelente

Willie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Zarah, el 9 may. 2024
Dear Willie,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 Excelente

Chelsea

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast buffet was really good! Huge selection and was delicious.
Se hospedó 2 noches en mayo de 2024
Respuesta de Zarah, el 7 may. 2024
Dear Chelsea,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you enjoyed our breakfast. Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards,Zarah

10/10 Excelente

Jeff

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay once again. Great location. Will be back for sure.
Se hospedó 2 noches en mayo de 2024
Respuesta de Zarah, el 7 may. 2024
Dear Jeff,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

8/10 Bueno

Cherice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I’ve stayed here on numerous occasions and has NEVER disappointed!! Thanks for staying consistent and a great place to stay!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Zarah, el 7 may. 2024
Dear Cherice,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah

10/10 Excelente

Abhishek

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I recently stayed at the Pomeroy Hotel for three nights, and I must say, I loved every bit of it! From the comfortable rooms to the excellent service and amenities, my experience was fantastic. The staff were friendly and attentive, making sure I had everything I needed throughout my stay. Overall, it was a delightful experience, and I would highly recommend this hotel to others.
Se hospedó 4 noches en abril de 2024
Respuesta de Zarah, el 30 abr. 2024
Dear Abhishek,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you found our staff to be friendly and enjoyed our amenities. Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards, Zarah

10/10 Excelente

Graham

Se hospedó 1 noche en abril de 2024
Respuesta de Zarah, el 19 may. 2024
Dear Graham,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 Excelente

Lisa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good stay fairly quiet, stayed on the executive floor. They have extra amenities in the lounge. It was a good stay. We will stay again.
Se hospedó 2 noches en abril de 2024
Respuesta de Zarah, el 29 abr. 2024
Dear Lisa,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

6/10 Aceptable

Vincent

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Zarah, el 29 abr. 2024
Dear Vincent,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah

10/10 Excelente

Shannon

Se hospedó 1 noche en abril de 2024
Respuesta de Zarah, el 15 may. 2024
Dear Shannon,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

6/10 Aceptable

Levi

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Staff on check in was not friendly. Other than that facility was very good
Se hospedó 2 noches en abril de 2024
Respuesta de Zarah, el 21 abr. 2024
Dear Levi, Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future!It is unfortunate to hear that our front-desk staff was not welcoming. I will reach out to our front-desk supervisor about your concern and make sure our staff has continuous coaching on how to deliver the best possible customer service. We hope you will consider staying with us again, allowing us another chance to deliver on a more satisfying experience. Warmest Regards,Zarah

6/10 Aceptable

ShawnaLee, High Level

Viaje en grupo
Room smelled like it had been smoked in.
Se hospedó 3 noches en abril de 2024
Respuesta de Zarah, el 16 abr. 2024
Dear Shawna Lee,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. We’re sorry your experience didn’t match your expectations. I will raise your concern to our upper management right away! We hope to make your next visit 5/5. Warmest Regards, Zarah

10/10 Excelente

Jodi

Se hospedó 1 noche en abril de 2024
Respuesta de Zarah, el 7 may. 2024
Dear Jodi,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 Excelente

Dean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Dean, el 11 abr. 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

10/10 Excelente

Sherry

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel staff were extremely helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Tayler, el 11 abr. 2024
Dear Sherry,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

10/10 Excelente

Cory

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, Beautiful property, delicious breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de Tayler, el 11 abr. 2024
Dear Cory,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

10/10 Excelente

kennie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Tayler, el 11 abr. 2024
Dear Kennie,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

8/10 Bueno

Cory Tait

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Central location
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Cory,Thank you so much for reviewing our hotel on Expedia and sharing your feedback. We are happy that you enjoyed the location and had a good stay. We hope to see you again shall you be visiting the area.Sincerely,Nicole SullivanGeneral Manager

10/10 Excelente

Richa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was surprisingly nice on the inside and the rooms were clean and comfortable. Breakfast offerings were lovely!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 8 abr. 2024
Dear Richa,We are so delighted you had a great stay with us and appreciate you taking the time to share your feedback. It is great to know the breakfast was so great and the rooms were clean! We hope to see you again shall you be visiting the area,Sincerely,Nicole SullivanGeneral Manager

10/10 Excelente

Don

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en abril de 2024
Respuesta de Tayler, el 6 abr. 2024
Dear Don,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

8/10 Bueno

Echo

Viaje en pareja
No le gustó: Limpieza
The only issue was the room had dirty towels in the bathroom from a previous stay, so was unsure about the room actually being clean. Also there was no tv remote.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tayler, el 6 abr. 2024
Dear Echo,Thank you for your honest feedback! It is deeply unfortunate to hear about your experience with your stay. I hope that once you reached out to front des, they were able to assist with any issues. I will be following up with housekeeping to ensure there is no repeat incident. We hope to see you in the future!Thank you,Tayler

10/10 Excelente

Nitsie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is right next to the mall and centrally located. Free buffet breakfast was good each morning we stayed. It had a vast selection to choose from. Clean rooms, mattress could use replacing was the only criticism my husband had. We would stay again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Ashley, el 5 abr. 2024
Hello Nitsie,Thank you so much for providing us your feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We are glad to see you had an enjoyable stay and enjoyed our breakfast!We hope you see you again in the near future!

10/10 Excelente

shane

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Ashley, el 5 abr. 2024
Hello Shane,Short and to the point! I love to see that you had a great stay with us, and we hope to welcome you again if you shall return to Grande Prairie.Thank you,

6/10 Aceptable

Trevor

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
It was alright, found some old blood stains on the comforter and on the wall. With some crums hidden behind the tables
Se hospedó 3 noches en marzo de 2024
Respuesta de Ashley, el 5 abr. 2024
Hello Trevor,Thank you for providing your feedback for your recent stay at the Pomeroy Hotel. I do apologize that the cleanliness of your room did not met your expectations, and ours at that! I will discuss this with our housekeeping manager straight away.We do hope on your next visit to Grande Prairie you will reconsider staying with us again to make up for this stay.Thank you,

8/10 Bueno

Lee Anne

Viaje en pareja
Staff is wonderful
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Lee Anne, Thank you so much for the great review and acknowledging how wonderful the staff are. I will be sure to share this with them!Sincerely,Nicole SullivanGeneral Manager

10/10 Excelente

Rowena

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I most always choose this hotel while overnighting on G.P. Although this past time i arrived late at night and i found the front desk lady to be somewhat rude while i was checking in.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Rowena,Thank you so much for the great review and we re delighted you had a great stay. My apologies for the night staff coming across rude and I will be sure to address this with the team. We appreciate all feedback from our guests. Have a wonderful week.Sincerely,Nicole SullivanGeneral Manager

10/10 Excelente

Cody

Se hospedó 1 noche en marzo de 2024
Respuesta de Zarah, el 20 abr. 2024
Dear Cody,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 Excelente

J

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was nice a quiet. I had a good sleep.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear J,Thank you so much for the perfect review! We are so happy to know you enjoyed your stay and that you had a great night sleep. We look forward to seeing you again when visiting the city.Sincerely,Nicole SullivanGeneral Manager

10/10 Excelente

Colin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room beside busy noisy road..
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Colin,Thank you for the great rating on your recent stay. I am very sorry that the road noise was so loud for you. We do always have ear plugs at the Front Desk shall you ever have any issues in the future! Thank you again!Sincerely,Nicole SullivanGeneral Manager

10/10 Excelente

MAGGIE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Maggie,Thank you for the awesome review! So happy to know your stay was great! SincerelyNicole SullivanGeneral Manager

10/10 Excelente

Zak

Se hospedó 1 noche en marzo de 2024
Respuesta de Zarah, el 17 abr. 2024
Dear Zak,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon! Warmest Regards, Zarah

10/10 Excelente

Jack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 3 abr. 2024
Dear Jack,Thank you for the amazing review! So happy to know your stay was a 5/5! We look forward to seeing you again on your next visit!Sincerely,Nicole SullivanGeneral Manager

10/10 Excelente

Francis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful and clean room, friendly staff, excellent restaurant. We will definitely return here on our next visit to Grande Prairie.
Se hospedó 2 noches en marzo de 2024
Respuesta de Tayler, el 27 mar. 2024
Dear Francis,Thank you for choosing the Pomeroy Hotel! I am delighted to see that you enjoyed your stay with us and we cannot wait to welcome you back again.

6/10 Aceptable

Jami Lyn

Se hospedó 2 noches en marzo de 2024
Respuesta de Tayler, el 28 mar. 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next stay 5/5 please let us know!Warmest Regards,

8/10 Bueno

Christa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The nice things are restaurants in the hotel, soaker tub, being right by the mall and close to Timmy’s and McDs. The things that were not great were the hot tub was broken and I had to remove the microwave from the cabinet to use it because it was not plugged in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Tayler, el 26 mar. 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time. I do apologize that we did not have Hot Tub functioning during your stay. Warmest Regards,

4/10 Malo

James

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The bathroom was poorly designed and small and tight to be in awkward to get in shower because of vanity space between, toilet and vanity tight aswell. Bed was extremely hard. aswell they had hot tub and sauna both closed with no notification when we booked and that was the reason why we chose this hotel was for those two things.
Se hospedó 1 noche en marzo de 2024
Respuesta de Ashley , el 25 mar. 2024
Dear James,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. From your feedback I can see we have some improving to do! I do apologize that your stay did not meet your expectations. I will discuss with our maintenance team on replacing the mattress in the room. As well as discussing with our team on giving out adequate notice if one of our facilities are to be closed due to maintenance issues.My apologies again, and I hope for your next stay in Grande Prairie you will consider us again.Thank you,

10/10 Excelente

fabiola

Se hospedó 3 noches en marzo de 2024
Respuesta de Zarah, el 14 abr. 2024
Dear Fabiola,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,Zarah

8/10 Bueno

Ira

Le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Tayler, el 27 mar. 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,Tayler

8/10 Bueno

Clint

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff were extremely helpful and pleasant.
Se hospedó 9 noches en marzo de 2024
Respuesta de Tayler, el 22 mar. 2024
Dear Clint,Thank you for choosing the Pomeroy Hotel! We greatly appreciate your feedback and hope to make your next stay 5/5! Please reach out to us for any questions or concerns.

10/10 Excelente

Linda

Le gustó: Limpieza y condiciones de la propiedad
Excellent
Se hospedó 1 noche en marzo de 2024
Respuesta de Tayler, el 22 mar. 2024
Dear Linda,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. I am delighted to see that you enjoyed your stay and hope to see you again soon.

10/10 Excelente

Yifei

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is just perfect
Se hospedó 1 noche en marzo de 2024
Respuesta de Tayler, el 18 mar. 2024
Dear Yifei,Thank you for the absolutely lovely review. I am thrilled to hear that you enjoyed your stay and we cannot wait to welcome you back next time.

4/10 Malo

Lori

Se hospedó 2 noches en marzo de 2024
Respuesta de Tayler, el 10 abr. 2024
Dear Lori,Thank you for providing feedback on your stay at the Pomeroy Hotel. It is deeply unfortunate to hear that you had a less than pleasant experience at the hotel we would like to hear more detail in order to continue to better our service for the future. Please reach out to us at your convenience. We hope to see you again!

10/10 Excelente

terri

Le gustó: Limpieza y servicio y personal
Rooms were smaller than expected and lounge area in need of upgrade. Lounge furniture was old, dirty and in need of replacing. Beds were comfortable.
Se hospedó 3 noches en marzo de 2024
Respuesta de Tayler, el 17 mar. 2024
Dear Terri,Thank you so much for the feedback on your stay at the Pomeroy Hotel! I am thrilled to let you know that the Premium floor upgrade will be in the works in the near future. Otherwise, I am delighted to hear that you enjoyed your stay, and we cannot wait to welcome you back for any future visits to Grande Prairie.