Habitación, 1 cama King size, para no fumadores | Decoración personalizada y muebles diferentes

Opiniones de Super 8 by Wyndham Grinnell IA

2 out of 5
Super 8 by Wyndham Grinnell IA
2111 West St S, Grinnell, IA

Opiniones

6.0
Puntuación de 10, es decir, Excelente. Basada en 38 de 279 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 74 de 279 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 62 de 279 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 279 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 49 de 279 opiniones" "

6.2/10

Limpieza

7.0/10

Servicio y personal

6.4/10

Servicios

5.8/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Dain

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The hotel is a typical $80 a night hotel, staff were very nice and the room clean and quiet, the hotel is showing its age but for my stopover on my travels it was all i needed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 4 abr. 2024
Hello Dain, We are pleased to hear that you had a comfortable stay and enjoyed the service provided by our staff. Our team works hard to ensure a clean and quiet environment for all our guests. Thank you for your feedback on the condition of the hotel; we are continuously working to make improvements. We hope to welcome you back in the future.

4/10 Malo

Staci

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Refrigerator was very loud when it ran and the bed made a loud sound when anyone moved.
Se hospedó 1 noche en marzo de 2024
Respuesta de Manager, el 3 abr. 2024
Hello Staci, We appreciate your feedback and will share it with our team for future improvements. For any further assistance or feedback, please don't hesitate to contact our management team directly.

2/10 Terrible

Kristine

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was very dirty Uncle. I felt like I was going to get bugs. The pool wasn’t open and the refrigerator knocked in the room so loud that I had to unplug it through the night nobody was at the desk for assistance.
Se hospedó 1 noche en febrero de 2024
Respuesta de Manager, el 28 mar. 2024
Hello Kristine,We value your feedback and are sorry to hear about your experience. We strive to maintain high cleanliness standards and have procedures in place to address any issues promptly. We regret any inconvenience caused by the pool closure and the noise disturbance from the refrigerator. Rest assured, we have addressed these concerns with the relevant teams.

8/10 Bueno

Linda

Viaje familiar
Na
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 20 feb. 2024
Hello Linda,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We appreciate your business and hope to welcome you back again in the future.

4/10 Malo

Lori

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Housekeeping was at 8 am or not at all. Never had room cleaned or towels refreshed.
Se hospedó 3 noches en febrero de 2024
Respuesta de Manager, el 21 feb. 2024
Hello Lori, We appreciate your feedback and apologize this was your experience. It's important to us that all guests' needs are met promptly. For future visits, we recommend contacting our front desk for any housekeeping preferences to ensure a comfortable stay.

8/10 Bueno

Kathleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Manager, el 27 ene. 2024
Hello Kathleen,Thank you for staying with us! We hope you had a pleasant experience during your stay. If you have any feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and would love to hear how we can improve.

8/10 Bueno

Liz

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 4 oct. 2023
Hello Liz,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Bueno

HILLARY

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 1 oct. 2023
Hello HILLARY,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 Malo

Daniel

Viaje con mascota
No le gustó: Limpieza
Room had mode in the ceiling, carpet had wholes. Bed sheets had cigarette burns, and old blood stains two night at 3 am room above a lots of noise . The other thing it puts down dog friendly. I have stayed here before I’ve never been charged for keeping my dog in the room. This time I got charged $40. It would be nice that on the website and it would state that there is a fee for having dogs.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Manager, el 26 sept. 2023
Hello Daniel ,Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios
Property had a general need of maintenance. The rooms were very clean, but outside trim, and lounge chair in room were shabby.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 21 sept. 2023
Hello James ,Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Bueno

Timothy

Viaje en grupo, Viaje de negocios
Le gustó: Servicio y personal
Good enough for a one night stay driving cross country! Front desk lady, Jill, was lovely. Beds were comfortable. Breakfast wasn’t open on time, but if it’s just one person on staff 24 hrs, I don’t blame them.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Manager, el 18 sept. 2023
Hello Timothy,Thank you for your valuable opinion regarding our staff and also our breakfast. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellant staff.
Se hospedó 3 noches en agosto de 2023
Respuesta de Manager, el 25 ago. 2023
Hello Kimberly,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

2/10 Terrible

Ryan, Angola

No le gustó: Servicios
The walls are SUPER thin!! There is no monitoring of noise levels in the hallways.
Se hospedó 4 noches en agosto de 2023
Respuesta de Manager, el 26 ago. 2023
Hello Ryan, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.

8/10 Bueno

Katherine

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2023
Respuesta de Manager, el 18 ago. 2023
Hello Katherine,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Aceptable

Joyce

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The property is pretty run down. wasn’t the worst wasn’t the best.
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 13 ago. 2023
Hello Joyce,I sincerely apologize for the conditions of the hotel. We are currently working on fixing these issues. We appreciate your feedback and hope you give us another chance to turn this experience around. Thank you for staying with us and have a great day.

4/10 Malo

Randall

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
It smelled and was old and not clean they need to update it and replace the carpets and bedspreads. Wouldn’t stay again
Se hospedó 1 noche en agosto de 2023
Respuesta de Manager, el 9 ago. 2023
Hello Randall, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

4/10 Malo

Mary

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 1 ago. 2023
Hello Mary,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Terrible

Mikala

Viaje familiar, Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
The room was dirty, when I walked into the lobby it was very humid and hot. There was no water pressure in shower and took forever to heat up. My window leaked and the A/C unit was broke. I found another persons sock under the bed which means the rooms aren’t getting cleaned.
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 3 ago. 2023
Hello Mikala, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2/10 Terrible

Steven

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Manager, el 3 ago. 2023
Hello Steven, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Brenda

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Will never stay in this hotel again!Could not sleep cause of smell and people slamming doors all night.The motel stinks !It needs cleaned and updated.
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 19 jul. 2023
Hello Brenda,Thank you for your review and comments regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 Aceptable

DOUGLAS

Viaje de negocios
Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Manager, el 15 jul. 2023
Hello DOUGLAS,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bueno

Mary

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en junio de 2023
Respuesta de Manager, el 2 jul. 2023
Hello Mary,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 Aceptable

Chad

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Keep scrolling.
I just don't understand how in 2023 we still have hotel rooms that look like the bedding and paint are from 1970. Just a very below average hotel that is definitely not worth a $80/night. There was a dirty brown sock left behind the safe area so it wasn't in plain sight, but if anybody actually cleaned the room up after the prior stay they wouldn't have had to look too hard to see a sock and at the bare minimum pick the sock up and throw it away.
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 17 jun. 2023
Hello Chad,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Excelente

WENDY

Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 15 jun. 2023
Hello WENDY,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 Bueno

bryan

Viaje familiar
Le gustó: Limpieza y servicio y personal
The windows really needed cleaned and all trash cans were over flowing with trash.
Se hospedó 1 noche en junio de 2023
Respuesta de Manager, el 15 jun. 2023
Hello bryan,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 Excelente

Marcia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was good. My only issue is the Expedia link for direction took me to a different hotel. I had to call the property for directions.
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 25 may. 2023
Hello Marcia,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our property. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 Aceptable

Elizabeth

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Manager, el 18 may. 2023
Hello Elizabeth,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 Bueno

Anita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice Stay
This is a nice Super 8. Very clean, the bed was comfortable. The furniture in my room was beat up, but it served its purpose for me. I would stay there again.
Se hospedó 3 noches en mayo de 2023
Respuesta de Manager, el 8 may. 2023
Hello Anita,Thank you for your review and comments regarding our bed and your insights regarding our furniture. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Bueno

Christopher, Meridian

Se hospedó 3 noches en abril de 2023
Respuesta de Manager, el 23 may. 2023
Hello Christopher,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 Bueno

Kendall

Se hospedó 2 noches en abril de 2023
Respuesta de Manager, el 13 abr. 2023
Hello Kendall,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Bueno

Adam

Se hospedó 1 noche en abril de 2023
Respuesta de Manager, el 11 abr. 2023
Hello Adam,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excelente

Eugene

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2023
Respuesta de Manager, el 16 abr. 2023
Hello Eugene,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 Bueno

Paul

Se hospedó 1 noche en marzo de 2023
Respuesta de Manager, el 15 abr. 2023
Hello Paul,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Excelente

Wayne

Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 22 feb. 2023
Hello Wayne,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Bueno

Erin

Se hospedó 1 noche en enero de 2023
Respuesta de Manager, el 23 ene. 2023
Hello Erin,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Bueno

Eric

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2022
Respuesta de Manager, el 20 nov. 2022
Hello Eric,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
Service is always fantastic!
Se hospedó 1 noche en octubre de 2022
Respuesta de Manager, el 4 oct. 2022
Dear Guest,It means so much to have earned your business. We appreciate the feedback regarding our service. We are always looking for ways to improve upon the guest experience so thank you for sharing.

8/10 Bueno

Blake

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2022
Respuesta de Manager, el 28 sept. 2022
Hello Blake,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Aceptable

John

Viaje familiar con niños
No le gustó: Limpieza
The room had long curly black pubic type hair all over it. I wonder if they actually washed the bed sheets? 3 of the pillows, under the covers and on the hair dryer were these pubic type hair not just one but clumps of it. Made me feel very uneasy. The bathroom needed a paint job.
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 7 sept. 2022
Hello John, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good stay for the night easy decent breakfast
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 29 ago. 2022
Dear Guest, Thank you for taking the time to share your comments regarding our breakfast. Guest comments such as yours help us to continuously improve. Thank you for your business.

8/10 Bueno

Brad

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get to
Se hospedó 2 noches en agosto de 2022
Respuesta de Manager, el 16 ago. 2022
Hello Brad, On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

6/10 Aceptable

Sharon

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Super 8 could do better than this.
While the room was clean, the maintenance was lacking, a tile coming up from the floor in the bathroom, cracking paint on the wall in the bathroom and black stains on one of the bedspreads. Breakfast was so-so. The sausage gravy needed to be heated up in the microwave after I put it on my biscuit!!
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 16 ago. 2022
Hello Sharon, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had about room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel was showing its age, smelled badly of smoke in the no smoking room the ac unit in the room was not working even though it appeared to be.
Se hospedó 1 noche en agosto de 2022
Respuesta de Manager, el 15 ago. 2022
Hello Guest, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel,friendly staff.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 4 ago. 2022
Hello Julie, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

4/10 Malo

Ty

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The “free” breakfast was limited to a prepackaged muffin and stale coffee. The pool water was dirty and temperature was colder than expected. Could not shower in the room as there was a leak coming from the unit above and was leaking tile shards into the shower and all over the floor. The room was a designated non smoking room but the room smelled of stale cigarette smoke. I know this isn’t supposed to be fancy, but this hotel is at best half a star. The staff was unavailable most of the time and they overcharged me for a room that was supposed to be $97.59 with tax included. I wont be staying at this super 8 in Grinnell ever again.
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 2 ago. 2022
Hello Ty, We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. ,

8/10 Bueno

Bill

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 2 noches en julio de 2022
Respuesta de Manager, el 27 oct. 2022
Hello Bill,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 Excelente

Jonathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2022
Respuesta de Manager, el 27 jul. 2022
Hello Jonathan, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

6/10 Aceptable

Jenna

Viaje de negocios
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 24 jul. 2022
Hello Jenna, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

8/10 Bueno

David

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Checking was easy and the staff helpful. Good location
Se hospedó 1 noche en julio de 2022
Respuesta de Manager, el 5 jul. 2022
Hello David, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff and your comments about our location. We hope to see you again in the future. Thank you for your valuable business.

8/10 Bueno

Patricia

Viaje en pareja
Le gustó: Servicio y personal y servicios
Service good. Breakfast good. Comfortable beds. Table and two chairs, good.
Se hospedó 3 noches en junio de 2022
Respuesta de Manager, el 15 jun. 2022
Hello Patricia, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,