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Opiniones de Hampton Inn Gulf Shores

2.5 out of 5
Hampton Inn Gulf Shores
1701 Gulf Shores Parkway, Gulf Shores, AL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 491 de 810 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 223 de 810 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 46 de 810 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 810 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 27 de 810 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Dora

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Breakfast and stay was great. No complaints
Se hospedó 4 noches en junio de 2022
Respuesta de Leah, el 22 jun. 2022
Thank you so much!

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en abril de 2021
Respuesta de Leah, el 2 jun. 2021
Thank you!

10/10 Excelente

Kristy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 3 may. 2024
Dear Kristy, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn Gulf Shores. We look forward to your return and wish you all the best with your future travels.Warm Regards,Brian TimmGeneral Manager

10/10 Excelente

Minikai

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 24 abr. 2024
Dear Minikai, Thank you for the wonderful rating for Hampton Inn Gulf Shores. We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Charles, Batesville

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was super clean, and the staff was very friendly. I felt comfortable and safe staying here.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager, el 23 abr. 2024
Dear Charles, We sincerely appreciate your generous feedback about your stay at Hampton Inn Gulf Shores. It's fantastic to see that you found our property immaculate and felt comfortable and safe during your stay. Providing a clean and welcoming environment for our guests is our top priority, and we're pleased that our friendly staff contributed to your enjoyable experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another fulfilling visit in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

angie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was construction at the time so the entrance and exit was horrible but obviously that isn't the property's fault. Everything else was nice and staff was friendly. Room was clean.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Angie, We are delighted you had a pleasant stay at Hampton Inn Gulf Shores. We are glad you found everything else to your liking. Our friendly staff works hard to ensure a comfortable experience, and we are thrilled you appreciated the cleanliness of your room. Thank you for your positive feedback, and we hope to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Bruce, Thank you for choosing Hampton Inn Gulf Shores. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Charlotte

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, el 10 abr. 2024
Dear Charlotte, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to read that you had an enjoyable stay at Hampton Inn Gulf Shores. It was our pleasure to host your stay, and we look forward to your next visit.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Louise

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, comfortable, great breakfast, great hospitality
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 2 abr. 2024
Dear Louise, We are thrilled to read that you had a positive experience at Hampton Inn Gulf Shores. Thank you for appreciating our cleanliness, comfortable accommodations, and delicious breakfast options. We strive for great hospitality. We hope to welcome you back soon for another wonderful visit.Warm Regards, Brian TimmGeneral Manager

2/10 Terrible

Mark

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Mark, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Warm Regards, Brian TimmGeneral Manager

4/10 Malo

Doris

Le gustó: Condiciones de la propiedad
I was given room 402 and when we opened the door it was a couple in the bed.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 1 abr. 2024
Dear Doris, We sincerely apologize for the unsettling experience you encountered upon entering your room. This situation is unacceptable and does not reflect our standards of service. We value your feedback and hope to have the opportunity to restore your trust on a future visit. Thank you for bringing this matter to our attention. We hope to have the opportunity to make your next stay with us outstanding in every respect.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Rachel

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager, el 29 mar. 2024
Dear Rachel, Thank you for choosing Hampton Inn Gulf Shores. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Curtis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de General Manager, el 26 mar. 2024
Dear Curtis, Thank you for your kind rating! We are glad you had such a positive experience at Hampton Inn Gulf Shores, and we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Richard

Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager, el 5 abr. 2024
Dear Richard, Thank you for choosing Hampton Inn Gulf Shores. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Christopher

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was construction nearby but otherwise no issues. And that isn’t the hotel’s problem.
Se hospedó 3 noches en enero de 2024
Respuesta de General Manager, el 6 mar. 2024
Dear Christopher, Thank you for reviewing your Hampton Inn Gulf Shores stay. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. Thank you for being so understanding about the construction nearby. We appreciate your patronage and hope that we will host you again in the future.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Daniel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room had an offensive smell to it. Don't know if it was the AC or cleaning agents.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager, el 26 feb. 2024
Dear Daniel, Thank you for rating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 4 feb. 2024
Dear Mary, It is wonderful to know you enjoyed everything about your time at Hampton Inn Gulf Shores and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 1 feb. 2024
Dear Paul, Thank you for the generous rating for Hampton Inn Gulf Shores! We're delighted to have provided you with an excellent visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Carol

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet!
Se hospedó 1 noche en enero de 2024
Respuesta de General Manager, el 25 ene. 2024
Dear Carol, We appreciate your kind words about your recent stay at Hampton Inn Gulf Shores. It warms our hearts to know that you found the environment clean and quiet. Ensuring our guests have a comfortable and peaceful experience is of utmost importance to us. Your thoughtful feedback is genuinely valued, and we look forward to the pleasure of hosting you again for another wonderful stay.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Jeff

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de General Manager, el 21 ene. 2024
Dear Jeff, We are delighted you enjoyed your time with us here at Hampton Inn Gulf Shores. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Anne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and comfortable.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 17 ene. 2024
Dear Anne, Thank you for sharing your generous feedback! We're delighted to read that you loved our immaculate and comfortable accommodations. Providing a welcoming and pleasant environment is our priority. We appreciate your kind words and look forward to hosting you again soon at Hampton Inn Gulf Shores!Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Updated property in a great location! Short drive to Orange Beach and Gulf Shores State park. A couple good restaurants in walking distance and a nice dog park. Hotel is newer/updated so easily able to charge all devices and nice rooms.
Se hospedó 4 noches en enero de 2024
Respuesta de General Manager, el 17 ene. 2024
Dear Jennifer, We're thrilled to read you enjoyed your stay at Hampton Inn Gulf Shores! Your appreciation for our updated property, convenient location, and modern amenities means a lot to us. It's wonderful to know you found the nearby attractions and dining options enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay!Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Rebecca

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay. Location was good.
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 15 ene. 2024
Dear Rebecca, We're thrilled to hear about your great stay at Hampton Inn Gulf Shores! Thank you for highlighting the favorable location. Your positive feedback is appreciated, and we look forward to welcoming you back for another wonderful experience at our hotel in the future. Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

June

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was very nice
Se hospedó 2 noches en enero de 2024
Respuesta de General Manager, el 13 ene. 2024
Dear June, We are happy you chose Hampton Inn Gulf Shores for your recent visit to our area. Thank you for sharing how much you enjoyed your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Deanca

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de General Manager, el 6 ene. 2024
Dear Deanca, Thanks for the kind rating! We are delighted your time at Hampton Inn Gulf Shores was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Sergio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good experience overall.
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 31 dic. 2023
Dear Sergio, Thank you for sharing your positive experience at Hampton Inn Gulf Shores. We're delighted to hear you had a good stay with us. Our team strives to provide excellent service, and it's rewarding to know we met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable visit in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 10 dic. 2023
Dear Guest, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a seamless stay at Hampton Inn Gulf Shores. We look forward to your return and wish you all the best with your future travels.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

P

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear P, We appreciate you taking the time to leave your kind rating for Hampton Inn Gulf Shores. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to have the pleasure of hosting you again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Liana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was clean
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 28 nov. 2023
Dear Liana, We appreciate you being our guest at Hampton Inn Gulf Shores and sharing your review! Maintaining an immaculate and relaxing environment is our priority, so we are thrilled you enjoyed a clean stay. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back for another satisfying experience.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Diane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had a wonderful stay. The hotel was very clean, our room was exceptional. The breakfast was delicious and the staff was very friendly. We will definitely stay there again.
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 21 nov. 2023
Dear Diane, We're thrilled you had a satisfying stay at Hampton Inn Gulf Shores! Thank you for highlighting our clean facilities, exceptional rooms, delicious breakfast, and friendly staff. It's fantastic to know you plan to stay with us again. Your positive experience is our priority, and we look forward to welcoming you back for another fulfilling visit in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager, el 18 nov. 2023
Dear James, We are pleased to receive your generous Hampton Inn Gulf Shores rating. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

jamie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
soccer trip
Overall the Hotel was great, but my room was NOT. We walked into a sticky floor, broken toliet paper holder and mildew on the bathroom ceiling. Again, over all the place was great. Great firepit area, staff very friendly, breakfast was good.
Se hospedó 2 noches en noviembre de 2023
Respuesta de General Manager, el 11 nov. 2023
Dear jamie, We're glad you enjoyed your overall stay at Hampton Inn Gulf Shores. We appreciate your kind feedback regarding our firepit area, friendly staff, and good breakfast. However, we're sorry to read about the issues you encountered in your room. Your feedback is valuable, and we'll address these concerns to ensure that all our guests enjoy a comfortable and pleasant experience in the future. We hope to welcome you back for an even better stay next time.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 30 oct. 2023
Dear Gary, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn Gulf Shores.Warm Regards, Brian TimmGeneral Manager

2/10 Terrible

Jeremy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you like hearing every door open and shut and every loud noise from every room then this is the place for you. Walls and floors seem to be paper thin. Beds are not comfortable at all.
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 20 oct. 2023
Dear Jeremy, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced due to noise disturbances and the discomfort of our beds. Your feedback is invaluable, and it helps us identify areas for improvement. We understand that a peaceful and comfortable stay is essential, and we are committed to addressing these issues to ensure a better experience for our guests moving forward. We genuinely appreciate your understanding and hope that you'll give us another chance to provide you with a more restful and enjoyable stay in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 13 oct. 2023
Dear Susan, We appreciate you choosing Hampton Inn Gulf Shores for your stay, and we're pleased that you had a great experience overall. It was a pleasure accommodating you, and we hope to see you again soon.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Felissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gulf shores
Room was fantastic except I booked a king room and got queen beds.
Se hospedó 1 noche en octubre de 2023
Respuesta de General Manager, el 8 oct. 2023
Dear Felissa, Thank you for choosing Hampton Inn Gulf Shores. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Warm Regards,Brian TimmGeneral Manager

10/10 Excelente

michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic
Everyone was so nice ,breakfast was delicious, room was clean. We didn't want to leave
Se hospedó 3 noches en octubre de 2023
Respuesta de General Manager, el 6 oct. 2023
Dear Michael, Thank you for choosing Hampton Inn Gulf Shores and for posting your review. We are delighted to know how much you loved our breakfast, friendly service, and amenities. We strive for excellence, so your feedback is incredibly excellent to read. We value your business and hope to have the privilege of hosting you again.Warm Regards,Brian TimmGeneral Manager

10/10 Excelente

Leslie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 4 oct. 2023
Dear Leslie, Thank you for the perfect rating. We are glad you had a wonderful time at Hampton Inn Gulf Shores. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warm Regards,Brian TimmGeneral Manager

2/10 Terrible

Melvin

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Rude receptionist
Booked a king was given a double queen and charged for it for the upgrade then was given attitude from receptionist when asked for my king room overall the receptionist was rude and mean.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 4 oct. 2023
Dear Melvin, Thank you for your recent visit and your feedback. Please accept our sincerest apologies for the behavior you experienced from our front desk staff member. Your comments have been addressed appropriately, and we are taking measures to ensure this is not repeated. We appreciate your business and hope you will consider staying with us again so we can provide you with the hospitality you should have experienced on this visit. We look forward to welcoming you back to our hotel.Warm Regards,Brian TimmGeneral Manager

10/10 Excelente

george

Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 21 oct. 2023
Dear George, It is a pleasure to know that you enjoyed everything about your time with us at Hampton Inn Gulf Shores. We strive to provide a seamless stay for every guest, and we are thrilled to see your excellent rating. It was our pleasure accommodating you, and we hope to see you again soon.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Michelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 27 sept. 2023
Dear Michelle, We appreciate your gracious rating about your stay at Hampton Inn Gulf Shores. It means a lot for us to learn that we met your expectations. Thank you for being our guest, and we look forward to a future visit.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Angel

Le gustó: Limpieza y servicio y personal
This place had a welcoming smell upon walking in!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 25 sept. 2023
Dear Angel, We're delighted that you found our Hampton Inn Gulf Shores welcoming from the moment you stepped inside. Creating a pleasant and inviting atmosphere is important to us, and we're glad it made a positive impression on your stay. Thank you for sharing your experience, and we look forward to welcoming you again in the future.Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location
Good location for business and 5 minutes from the beach. Really nice staff. Hotel is showing its age and a bit out of style. Great breakfast and good fitness room.
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 24 sept. 2023
Dear Robert, We appreciate your kind words about Hampton Inn Gulf Shores! It is gratifying to read our convenient location, friendly staff, delicious breakfast, and well-equipped fitness room set us apart and made your visit exceptional. We're constantly working to improve our facilities, and we hope to welcome you back for an even better experience in the future. Thank you for choosing to stay with us!Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 21 sept. 2023
Dear Amanda, Thank you for rating your experience at Hampton Inn Gulf Shores. It is always our goal to provide a fulfilling experience for each guest, and we are glad to see we accomplished this while you were here. We loved hosting your visit and hope to be your hotel of choice whenever you return to the area.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

GLORIA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and the staff were very efficient
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 11 sept. 2023
Dear GLORIA, Thank you for being our guest at Hampton Inn Gulf Shores and posting your generous remarks. We continually work to ensure our guests with a relaxing experience for our guest, so we are pleased we made that happen for you with our clean rooms and impeccable service. It was a pleasure accommodating you, and we look forward to welcoming you again soon for another fulfilling stay.Warm Regards, Brian TimmGeneral Manager

2/10 Terrible

Damiane

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Dishonest and Poor managment and apparently poorly trained.
Se hospedó 2 noches en septiembre de 2023
Respuesta de General Manager, el 27 oct. 2023
Dear Damiane, We regret to hear about your disappointment and the impression you had during your stay. Our goal is to provide the best service possible, and we apologize if we fell short of your expectations. We value your feedback and will take it into consideration to enhance the guest experience. We hope you will give us another opportunity to gain your trust in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excelente

Jeremiah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 22 ago. 2023
Dear Jeremiah, We appreciate you taking the time to rate your outstanding experience with us at Hampton Inn Gulf Shores. It is a great pleasure to know you enjoyed all aspects of our hotel. Thank you for being our guest; we hope that we will have a chance to serve you again in the future. Warm Regards, Brian TimmGeneral Manager

8/10 Bueno

lucio

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de General Manager, el 22 ago. 2023
Dear lucio, Thank you for choosing Hampton Inn Gulf Shores for your recent visit to the Gulf Shores area. We continuously strive to provide a fulfilling stay for our guests, and we are thrilled you enjoyed your time with us. We hope to have you back soon for another exceptional experience.Warm Regards, Brian TimmGeneral Manager

2/10 Terrible

Allisa

Viaje en pareja
No le gustó: Servicio y personal y servicios
Front desk staff was rude, blood and ants all over the counter at front desk
Se hospedó 1 noche en agosto de 2023
Respuesta de General Manager, el 18 ago. 2023
Dear Allisa, Thank you for taking the time to review your experience. We strive to provide a fulfilling visit for every guest. Therefore, we regret your experience was anything other than exceptional. Please accept our sincere apologies for the demeanor of our staff. We are discussing your concerns with the appropriate individuals to ensure that we are continually delivering the outstanding hospitality our guests deserve. We hope you will allow us another opportunity to welcome you back and demonstrate our commitment to providing impeccable services.Warm Regards, Brian TimmGeneral Manager

6/10 Aceptable

Sharon

Viaje familiar
The property was very dated and need some upgrades . I also dont understand why they dont clean rooms daily
Se hospedó 3 noches en agosto de 2023
Respuesta de General Manager, el 15 ago. 2023
Dear Sharon, Thank you for visiting us and sharing your valuable feedback. We are sorry your stay did not live up to your expectations or ours. We agree our hotel is starting to show its age, and we are having the same discussions with our Brand leaders for improvement. In the meantime, our housekeeping staff is committed to keeping our facilities clean and well-maintained at all times. Therefore, we deeply regret this was not your impression. We appreciate your review and hope you will return for a much-improved experience next time.Warm Regards, Brian TimmGeneral Manager