Alberca al aire libre, sombrillas en la alberca y camastros

Opiniones de Blubay Apartments by ST Hotels

3.5 out of 5
Blubay Apartments by ST Hotels
67, Fleet Street, Gzira, Malta

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 123 de 518 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 199 de 518 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 109 de 518 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 55 de 518 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 32 de 518 opiniones" "

7.8/10

Limpieza

7.4/10

Servicio y personal

7.0/10

Servicios

7.2/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Monica

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Limpieza horrible Estuvimos 7 noches y no limpiaron el baño ni una sola vez.Como mucho cambian las toallas y pasan un poco el suelo.No hay menaje para poder cocinar.Un desastre en general.No merece la pena.
Se hospedó 7 noches en abril de 2024
Respuesta de ST Hotels Management Team, el 2 may. 2024
Dear Monica,Thank you for staying with us and sharing your feedback.We sincerely apologize for the inconvenience caused, and that your stay with us did not meet expectations. We understand that our performance may sometimes not reach the expected level, however we take the opportunity from this situation to learn from our shortcomings and improve our future performance. Your comments will be addressed right away. Kind Regards from,ST HOTELS MALTA

8/10 Bueno

oscar

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
La ventana veía a un cubo de luz, nada agradable. Pero había otras que daban a la calle
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Aitziber Zabala

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Falta de mantenimiento
Se hospedó 7 noches en agosto de 2023
Respuesta de Kind Regards from, ST HOTELS MALTA, el 9 oct. 2023
Dear Aitziber,It has been an honour having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to make sure that the above-mentioned issues will not happen again. Kind Regards from, ST HOTELS MALTA

10/10 Excelente

Vanesa

Se hospedó 1 noche en junio de 2023

10/10 Excelente

MARIA FRANCIA

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Un buen apartamento con buenas vistas
Se hospedó 4 noches en diciembre de 2022
Respuesta de ST HOTELS MALTA, el 6 ene. 2023
Dear It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcome you again.Best Regards from, ST HOTELS MALTA

10/10 Excelente

Luis Manuel

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2022
Respuesta de ST HOTELS MALTA, el 18 nov. 2022
Dear It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcome you again.Best Regards from,

8/10 Bueno

Nuria

Le gustó: Limpieza y comodidad de las habitaciones
Todo correcto, excepto la ducha que se salía. El desayuno por 7 euros bastante recomendable, es en otro edificio en primera línea de playa.
Se hospedó 2 noches en mayo de 2022
Respuesta de ST HOTELS MALTA, el 18 may. 2022
Dear It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. It was a pleasure having you as one of our guests and we look forward to welcome you again. Best Regards from,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 6 noches en agosto de 2021

8/10 Bueno

Iñaki

Le gustó: Comodidad de las habitaciones
Muy recomendable para tu estancia en Malta
En general, el apartamento estaba muy bien, era amplio y cómodo. La piscina, aunque pequeña, para un remojón rápido estaba bien y su situación es muy buena (a 13min andando del ferry que va a Valeta) Como punto a mejorar: que añadan gel y estropajo para lavar los platos y vasos.
Se hospedó 4 noches en agosto de 2020
Respuesta de ST Hotels Malta , el 9 oct. 2020
Dear Guest, Thank you so much for your review. We are delighted to know that the Hotel location has exceeded all your expectations. We sincerely apologize for the inconvenience caused because of issues that you have highlighted within your feedback. Please be assured that issues highlighted by you have been addressed with the concerned team and adequate corrective measures will be taken to avoid re occurrence in the future. It was a pleasure having you as one of our guests and look forward to welcome you again in the nearest future.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Apartamento cómodo en Malta
Es un apartamento muy espacioso y luminoso pero con múltiples cortes de luz. Estuvimos cuatro noches y los hubo en las dos primeras. El personal fue muy atento y amable en todo momento. La piscina está bien para refrescarse pero está en otro edificio.
Se hospedó 4 noches en agosto de 2020
Respuesta de ST Hotels Malta , el 9 oct. 2020
Dear Guest, Thank you so much for your review. We are delighted to know that the Hotel location has exceeded all your expectations. We sincerely apologize for the inconvenience caused because of issues that you have highlighted within your feedback. Please be assured that issues highlighted by you have been addressed with the concerned team and adequate corrective measures will be taken to avoid re occurrence in the future. It was a pleasure having you as one of our guests and look forward to welcome you again in the nearest future.

10/10 Excelente

Rosalia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo perfecto
Se adaptaron a nuestras necesidades de familia y estuvimos estupendamente. Lo recomiendo
Se hospedó 3 noches en febrero de 2020
Respuesta de Guest Relations Manager, el 11 mar. 2020
Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the Apartment Facilities has exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in the nearest future at Blubay Apartments by ST Hotels, Malta.

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena localización, cerca del paseo marítimo, apartamento limpio, tranquilo y muy espacioso
Se hospedó 3 noches en octubre de 2019
Respuesta de Guest Relation Manager, el 12 nov. 2019
Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the Apartment location and facilities has exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in the nearest future at Blubay Apartments by ST Hotels, Malta.

10/10 Excelente

Alejandro García Flores

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
HELPFUL SERVICE
THEY WERE VERY FAST SOLVING A LITTLE PROBLEM WE HAVE. VERY HELPFUL AND WE ENJOY A LOT. THNKS TO THE STAFF
Se hospedó 6 noches en septiembre de 2019
Respuesta de Guest Relations Manager, el 18 sept. 2019
Dear Alejandro, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the Apartment services has exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in the near future at Blubay Apartments by ST Hotels, Malta.

4/10 Malo

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Estancia en Blubay Gzira
El alojamiento esta bien, la limpiadora hace su servicio por encima. Hay dias que nos dejaban las sabanas encima de la cama y nos la teniamos que hacer nosotros. Muchas CUCARACHAS en el portal. Todas las noches estaban en frente del ascensor
Se hospedó 7 noches en agosto de 2019
Respuesta de Guest Relations Manager, el 16 ago. 2019
Dear Guest, Thank you so much for your good review. We hope that you had a nice stay and that you liked the hotel's central location. We do apologize for the inconvenience caused in regards to your feedback. We will work with our team to improve our services on these regards. It was a pleasure having you as one of our guests and look forward to welcome you again in the near future.

2/10 Terrible

Ana

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 6 noches en agosto de 2019
Respuesta de Guest Relations Manager, el 16 ago. 2019
Dear Guest, Thanks for staying with us and sharing your feedback. We sincerely apologies for the inconvenience caused because of issues that you have highlighted within your feedback. Your opinion is of utmost important to us. Kindly indicate to us how we can improve our services to you. Please be assured that issues highlighted by you have been addressed with the concerned team and adequate corrective measures will be taken to avoid re occurrence in the future. Please do give us another opportunity as we are confident you will have a brilliant stay with us in future. I do hope that you have the occasion to visit us again and we assure you of comfortable stay with our best services.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La ubicación y la calidad para el precio que tenía.
Se hospedó 2 noches en julio de 2019
Respuesta de Guest Relations Manager, el 19 jul. 2019
Dear Guest, At the outset I would like to Thank You for taking a time out and reviewing us. We are delighted to know that the apartment has mat and exceeded all your expectations. The feedback from esteemed guests like yourself always encourages us to make our guests experiences more memorable. We value your feedback and look forward to welcome you back in the near future at Blubay Apartments by ST Hotels, Malta.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2018
Respuesta de Guest Relations Manager, el 18 ene. 2019
Thank you so much for review. I am pleased that you had a very lovely stay with us. It was a pleasure having you as one of our guests and look forward to welcome you again in the near future.

8/10 Bueno

Juan Carlos

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Excelente ubicación de los apartamentos Blubay
El apartamento está ubicado en Gzira (muy cerca de la capital La Valeta) y dispone de muchas comodidades, a destacar los dos baños. Es muy amplio y tiene vistas a la bahía. El acceso es bueno, aunque el ascensor es un poco estrecho. Está bien equipado de utensilios de cocina, pero no dispone de lavavajillas ni estropajos; sin embargo, durante nuestra estancia nos fregaron los platos usados durante el día anterior. La WIFI es muy mejorable, puesto que no es de buena calidad; la señal no llegaba a los dormitorios.
Se hospedó 4 noches en diciembre de 2018
Respuesta de Guest Relations Manager, el 18 ene. 2019
Thank you so much for your review. I am pleased that you had a very lovely stay with us. We do apologise for the inconvenience caused due to services. Please note that we have logged your stated issues in order to be tackled accordingly. It was a pleasure having you as one of our guests and look forward to welcome you again in the near future.

10/10 Excelente

Alfonso

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo estubo bien
Se hospedó 2 noches en diciembre de 2018
Respuesta de Guest Relations Manager, el 11 dic. 2018
Many thanks for the high score, we really appreciate it. We hope you had a relaxing holiday. We hope you found the location to be a positive aspect. It has everything you’ll need during your holiday, with its numerous bus routes, amazing restaurants, useful shops and even exciting ferry excursions. All while having a breathtaking harbour view of Valletta. Thank you for your custom, we look forward to hosting you again in future.

8/10 Bueno

Mireia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
el apartamento era espaciosos pero no tenia luz natural en las zonas comunes. Las bases de las camas eran muy viejas y no tenian colchas, solo sabanas o edredones nordicos. Ademas nos cambiaron a un edificio sin recepción a 5 min del que yo reserve, expresamente por localización... No se, una lastima porque podria ser de 10 si cuidaran un poco mas los detalles.
Se hospedó 7 noches en noviembre de 2018
Respuesta de Guest Relations Manager, el 28 nov. 2018
Thank you for your high rating, we hope you overall enjoyed your stay. In regards to the building, unfortunately Expedia makes it difficult for us to explain that we are a group of apartment complexes within the Gzira/Sliema area. However hopefully this will be more obvious when our new website goes live. Thank you for visiting, we look forward to hosting you again in the future.

10/10 Excelente

MARIA TERESA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción para visitar Malta
Una gran experiencia, apartamento muy amplio, cómodo y limpio.
Se hospedó 4 noches en octubre de 2018
Respuesta de Guest Relations Manager, el 22 oct. 2018
It’s great to know you enjoyed your trip to our charming island, many thanks for the perfect rating. Did you get the chance to explore our beautiful location? It has everything you’ll need during your holiday, with its numerous bus routes, amazing restaurants, useful shops and even exciting ferry excursions. All while having a breathtaking harbour view of Valletta. Thank you for choosing Blubay Apartments, we hope to host you again in the future.

10/10 Excelente

julia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
convenient and comfortable
The apartment was very spacious with two bedrooms, a bath, a living room and a kitchen. It was in a great area, convenient to everything. The balcony looked out to the sea and Valletta so it was beautiful day and night. The staff at the Bayview, about two doors down the street was very helpful and Claire, the concierge for the trips was especially good.
Se hospedó 3 noches en octubre de 2018
Respuesta de Guest Relations Manager, el 15 oct. 2018
We’re pleased to know you enjoyed your stay. Thank you for the 5 star rating. It's great to know that you found the staff to be very helpful at our sister Hotel Bayview, we take customer service very seriously, as such we would hope for this to always be the case. We look forward to accommodating you to an even greater experience next time, thank you for travelling with us.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Limpieza y trato 0
El apartamento ok pero lo que es el servicio de limpieza fatal. no limpiaban nada, ni hacer camas ni toallas limpias. teniamos que ir todos los dias a que nos limpiaran y nos trajaran toallas limpias. nos decias que lo sentian y que mandarian alguien, hasta la segunda vez que nos quejamos no fueron. un desastre el sevicio.
Se hospedó 7 noches en abril de 2018
Respuesta de Guest Relations Manager, el 26 abr. 2018
Thank you for your comments, they are very valuable to us, in ensuring our services are of a high standard all round. We apologize for the inconvenience caused, we clearly did not meet your standards this time. Your comments have been forwarded to the appropriate departments, to ensure this does not happen again. Thank you for visiting, we hope your next visit is a more pleasant one.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
Bien comunicado
El hotel es nuevo y tiene una pequeña piscina. Está cerca del paseo marítimo y de la parada de autobús Ponsonby. Limpieza bien, en el baño se echa de menos algún mueble para poner los artículos de baño. El wifi no funciona muy bien. Casi todas las habitaciones dan a un patio interior con poca luz que da al pasillo de acceso a las habitacIones por lo que tienes que tener las cortinas opacas corridas para poder tener intimidad y La Luz encendida todo el día, parece un zulo.
Respuesta de ST Hotels, el 10 abr. 2018
Dear Guest, Thank you for your feedback and for your high rating. I am glad that you liked the apartment and our location which is close to all amenities and places of interest. I apologize for any inconvenience caused during your stay and look forward to offering another pleasant stay. The Management

6/10 Aceptable

Cliente verificado

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Buenas vistas, pobre servicio y floja instalación
Mi comentario es sobre el apartamento de dos dormitories con vistas al mar número 7810. Está en el número 154 del paseo marítimo, encima del restaurante Anciova, a 250 metros de la recepción donde hacer el check-in y donde alguien te acompaña al piso. Es un apartamento muy amplio con unas estupendas vistas al mar (solo desde el salon) desde una séptima planta. Los muebles son muy sencillos y tiene platos y vasos bastante viejos. La iluminación es un poco pobre, incluso había alguna bombilla fundida. Tiene dos baños. Uno dentro de un dormitorio, otro en el pasillo. Cada uno con su calentador, pero llega una intensidad de agua muy baja. El aparato de aire acondicionado de uno de los dos dormitorios no calentaba. Pedimos que lo arreglarán en la recepción pero no vino nadie en los cinco días. Había otro aparato en el salon y otro en el otro dormitorio. Limpian cada día si quieres. Nosotros pedimos que no lo hicieran, pero, a pesar de ello, llamaron a la puerta varios días, incluso uno a las 8 de la mañana. Tienen el carro de la limpieza justo en la puerta del piso prácticamente todo el tiempo al ser el ultimo piso del ascensor. En definitiva, un sitio con buenas vistas, buena ubicación, pero no muy lujoso y con un servicio al cliente bastante mejorable.
Se hospedó 5 noches en noviembre de 2017

8/10 Bueno

MARIO

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2017
Dear Guest, Thank you for staying at Blubay Apartments and for giving us a 4-star rating, We hope to host you again in the near future. Sincerely, ST Hotels

6/10 Aceptable

cristina, M

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
buena ubicación.
Cerca a zona comercial, parada de bus, salidas a lugares de interés, restaurantes.
Se hospedó 4 noches en junio de 2017

8/10 Bueno

Natalia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

4/10 Malo

Felip, Me ico

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel con muy mal aspecto
El hotel que yo buscaba es el blubay y nunca lo encontré. Anduve como media hora caminando sin encontrarlo hasta que alguien me dijo se trataba del bayview. El servicio deficiente y pésimo el internet.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Mónica, RR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Apartamentos muy centrico, grande y cómodo.
El único inconveniente es que si eres muy alto vas a tener muy complicada la ducha jeje

6/10 Aceptable

Antonio, PL

No le gustó: Limpieza y comodidad de las habitaciones
Adecuado solo a precio reducido
Positivo: Intalaciones sencillas pero correctas. Hubicación bastante buena. Negativo: Con frecuencia se llena y te derivan a un inmueble del hotel Bayview cercano con condiciones similares sin recepción que no es lo que has contratado. Las habitaciones son correctas pero no se parecen a las fotos ni en estetica ni en tamaño; son mucho mas pequeñas. Es habitual que olviden de cambiar toallas o te dejen solo dos de las cuatro que tendrían que dejar. Aire acondicionado que gotea en la almoada. Conclusion: Recomendable solo por un precio inferior a los 50 Eur por noche en habitacion doble.

4/10 Malo

Susana

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel poco higiénico
Añadir que la habitación que nos a tocado hay un abismo tanto de presencia como de limpieza a la foto que vimos al hacer la reserva (6dias de estancia y ni un día han cambiado las sabanas y las toallas cada dos días) el servicio pésimo por no contar que llegamos un día al hotel y estaba todo el edifico sin electricidad. No teníamos acceso al edificio, ni habitación, ni ascensor. En fin...

2/10 Terrible

Carlos

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se fue la luz casi 2 horas
Personal de recepcion desagradable, sin saber tratar a los clientes

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
Aceptable
El hotel es aceptable cumple con los servicios necesarios

4/10 Malo

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
CUIDADO CON LOS CAMBIOS DE ÚLTIMA HORA
Nos quisieron cambiar el apartamento por otro mucho peor que no era el de las fotos.

2/10 Terrible

Elena

No le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Pascale

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Location of the apartment was good, as was the self catering option and the staff were friendly enough, but the images on the site are not representative of the property itself and quite misleading. The whole block is very tired and not in great condition. Our beds were like campbeds pushed together, blankets with marks on them and curtains that didn't actually close properly so let the light in. Our balcony door didn't lock properly and was actually left open by housekeeping which was very frustrating. In the bathroom there is a fixed showerhead and the 'free toileteries' is a container of soap that wasn't replaced. The kitchenette was not fully equipped enough to be adequate for true self catering and the units were poorly fitted and broken, meaning the fridge often didn't fully close without us realising. Noise was the worst issue, the walls are paper thin and every door is a heavy fire door that people let slam all hours of the night so don't expect a decent nights sleep. Aircon isn't brilliant and the wifi is very sketchy, we complained at reception when it dropped up and they did said an engineer to fix it in fairness. Fine for youth hostel stays and stag dos but at 7 months pregnant this was not the best option for us, I was not comfy, would definitely not recommend it for the money and wouldn't stay again. The pictures on the site are there to fool people.
Se hospedó 5 noches en mayo de 2024
Respuesta de ST Hotels Management Team, el 13 may. 2024
Dear Pascale,We are truly disappointed to learn of the challenges you encountered during your recent stay with us. Please accept our sincerest apologies for any inconvenience or discomfort you experienced. Your feedback is incredibly important to us as it allows us to identify areas for improvement and take corrective action.Rest assured, we take your concerns very seriously and will be conducting a thorough review of the issues you've raised with our team. We are committed to addressing these shortcomings promptly to ensure that future guests do not experience similar difficulties.We value your patronage and hope that you will consider giving us another opportunity to exceed your expectations. Please feel free to reach out to us if you would like to discuss your experience further or if there is anything else we can do to make amends.Thank you for bringing these matters to our attention, and we sincerely hope to have the chance to welcome you back for a much-improved stay.Warm regards,ST HOTELS MALTA

8/10 Bueno

FRANCESCA

Le gustó: Limpieza y servicios
Camera molto piccola ma attrezzata dell essenziale.nel monolocale non esiste uno stendino, balcone quasi inesistente. Tutta la struttura, se pure non moderna, era veramente veramente pulita e profumata. Detersivo piatti , spugna e sapone corpo presenti. Mancavano carta o strofinacci per asciugare piatti , pentole, cucina E’ Situata a due passi dal lungomare , ad 1 km da Laballuta, ad 1 km dal centro commerciale, in una zona interna poco turistica ma non pericolosa. Il personale non parla Italiano come invece dichiarato. Apprezzata e utilizzata zona piscina. Cambiano i teli lasciati sul pavimento. Il cambio teli a me veniva fatto nel pomeriggio. Se rientrate prima del cambio e volete ridocciarvi c’è’ il rischio di non avere un telo pulito.
Se hospedó 6 noches en mayo de 2024
Respuesta de ST Hotels Management Team, el 10 may. 2024
Dear Francesca,Thank you for taking the time to share your feedback following your recent stay at our hotel. We genuinely appreciate your insights and thoughts.We're glad to hear that you had an overall positive experience during your time with us. However, we also note your comments regarding areas where we could improve. Your feedback is invaluable to us as it helps us identify areas for enhancement and ensure that we continue to deliver the best possible service to our guests.Rest assured, we will consider your suggestions and work diligently to address any issues you encounter. Our goal is to consistently provide a comfortable and enjoyable stay for all our guests, and your feedback is instrumental in helping us achieve this.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made based on your feedback.Kind Regards from, ST HOTELS MALTA

8/10 Bueno

P.

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The apartment building was fairly close by the Hotel reception and easily found. Unfortunately, the lock of the building front door was damaged and couldn't close, so anyone could enter the building at anytime. I've reported this at the reception, so hopefully this will be repaired soon. The 5 person apartment itself was fairly spacious and well cleaned. The living room had a large table with 5 wooden chairs and a 2 person couch. Each room offered plenty of power sockets. The kitchen appliances worked well, but utensils and cutlery were lacking. To our pleasant surprise, there were two separate bathrooms. The showers were very comfortable, with clean towels, soap / shampoo and toiletpaper. The television was unplugged, because its Schuko plug doesn't fit into Maltese sockets. The WiFi coverage was decent, although internet speeds were just enough for basic web and messaging. The beds were clean and comfortable, but could use some extra blankets. There was plenty of closet storage space, with a small desk and mirror. Outside the bedrooms was a long and quite narrow balcony, behind double-glassed sliding doors. These doors sufficiently isolated outside temperatures and street noise, to enjoy a quiet night rest. During our stay, there was a one-time power failure which was resolved within the hour. Cleaning and towels were available daily, with friendly staff. In general, we were quite happy with all facilities and amenities offered and would gladly return for another stay.
Se hospedó 7 noches en abril de 2024
Respuesta de ST Hotels Management Team, el 30 abr. 2024
Dear Guest,We are sincerely grateful for your wonderful review! Your kind words about your recent stay bring us great joy and serve as a tremendous encouragement to our team.It's truly rewarding to know that you found our amenities and service to your liking. We take great pride in providing a comfortable and memorable experience for our guests, and we're thrilled that our efforts made a positive impact on your stay.Your feedback means the world to us, and we can't wait to have the pleasure of hosting you again soon. Please do not hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Kind Regards from, ST HOTELS MALTA

6/10 Aceptable

Paul

Viaje en pareja
Le gustó: Condiciones de la propiedad
Sauber bei der Anreise, danach weniger gründliche und unregelmäßige Reinigung. Kurze Stromausfälle wegen Bauarbeiten nicht vorab kommuniziert. Gutes Appartment, aber keine Adapter für die bereitgestellten Elektrogeräte vorhanden. Alle zwei Tage mal ein Insekt im Badezimmer.
Se hospedó 9 noches en abril de 2024
Respuesta de ST Hotels Management Team, el 29 abr. 2024
Dear Paul,It has been an honor having you as our hotel guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to make sure that the above-mentioned issues will not happen again. If there is anything else you would like to discuss or if there are further details you'd like to provide, please feel free to contact our customer relations team directly.Kind Regards from, ST HOTELS MALTA

6/10 Aceptable

Sandro

Le gustó: Limpieza y condiciones de la propiedad
They own a few properties and they moved me around. It would have been fine but I arrived late at night. Then they were doing a shift change so made me wait (again fine) then they realized they put me in a different property and made me walk over but told me I’d get free breakfast. Got to the new place and then no breakfast…just kinda annoying that they just change and it wasn’t in the same location.
Se hospedó 1 noche en febrero de 2024
Respuesta de ST Hotels Management Team, el 19 abr. 2024
Dear Sandro,Thank you for taking the time to share your experience with us. We truly value your feedback, as it helps us understand areas where we can improve to better serve our guests.We apologize for any inconvenience you may have encountered during your visit. Please know that we take your concerns seriously and will address them promptly with our team to ensure that similar issues do not occur in the future.Despite the challenges you faced, we are grateful that you chose to stay with us and appreciate your overall rating. We hope that you will consider giving us another opportunity to exceed your expectations during your next visit.Thank you once again for your feedback, and we look forward to welcoming you back soon.Warm regards,ST HOTELS MALTA

8/10 Bueno

Ann

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We stayed for five days and had an amazing time! if I were to look for anything negative to say, it might be that the fire alarm was set off due to our cooking, so homekeeping came to ask us to open a window. Otherwise our stay was great, the roofterrace is pretty, the staff is friendly and the beds are perfekt.
Se hospedó 5 noches en marzo de 2024
Respuesta de ST Hotels Management Team, el 19 abr. 2024
Dear Ann,Thank you for your positive review! We're thrilled to hear that you had a great stay with us. Providing a clean and comfortable environment is always our priority, and we're glad that it met your expectations. Our team strives to offer helpful and friendly service to all our guests. We appreciate your feedback on the booking process, and we're pleased that you enjoyed your stay. We hope to have the opportunity to welcome you back again in the future!Best Regards,ST HOTELS MALTA

6/10 Aceptable

luca domenico

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de ST Hotels Management Team, el 19 abr. 2024
Dear Luca DomenicoWe appreciate your feedback. We're sorry your stay didn't meet expectations. Your comments are valuable, and we apologize for any inconvenience. Please let us know if you'd like to discuss this further.Kind Regards from,ST HOTELS MALTA

6/10 Aceptable

Simon Pierre TENDA

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Noise only
Se hospedó 6 noches en febrero de 2024
Respuesta de ST Hotels Management Team, el 8 mar. 2024
Dear Simon,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

8/10 Bueno

Holger

Le gustó: Limpieza y condiciones de la propiedad
Gutes Preis-/Leistungsverhältnis, eigene Küchenzeile, freundliches Personal
Se hospedó 3 noches en febrero de 2024
Respuesta de ST Hotels Management Team, el 19 abr. 2024
Dear Holger,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our hotel. Your satisfaction is our top priority, and we're grateful for your recognition. We can't wait to host you again on your next visit!Best Regards,ST HOTELS MALTA

6/10 Aceptable

Lorena Eduarda Lara de

No le gustó: Servicios
Die Unterkunft ist okay für den Preis allerdings waren die Betten alte Metalbetten wie im Gefängnis trotzdessen hab ich ganz gut geschlafen. Das Bad hatte einen sehr unangenehmen Geruch und sehr viel Kalk. Zimmer sehr hellhörig, habe jegliche Stuhlschiebung und sonstiges gehört. Der Pool auf dem Bild ist nicht im Hotel selbst sondern ein Restaurant am Wasser, aber man muss selbst als Hotelgast 20 Euro dafür zahlen.
Se hospedó 2 noches en enero de 2024
Respuesta de ST Hotels Management Team, el 8 mar. 2024
Dear Lorena,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

6/10 Aceptable

Killian

Viaje en grupo
Le gustó: Limpieza y comodidad de las habitaciones
Not amazing but decent
Very clean, cleaner very friendly. Couple of things broken in the appartment and outside very loud in the morning. Paid for late checkout but someone came at 11am to ask us to leave uninformed that we had late checkout
Se hospedó 3 noches en enero de 2024
Respuesta de ST Hotels Management Team, el 8 mar. 2024
Dear Killian,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are happy that you enjoyed your stay with us. We assure you that your comments will be followed up with the respective departments, and we will be doing our utmost to learn from this feedback with a view of improving our performance.We thank you once again for choosing to stay at our Hotel. Best Regards, ST HOTELS MALTA

10/10 Excelente

Priscilla

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
It was amazing Nice hospitality from the housekeeping team I would recommend Near all amenities
Se hospedó 17 noches en diciembre de 2023
Respuesta de ST Hotels Management Team, el 8 mar. 2024
Dear Priscilla,Thank you for staying at our Hotel,It has been an honor having you as our guest and your positive feedback is the best token of appreciation we could hope for. We are delighted that you enjoyed your stay with us!We take this opportunity to thank you for being part of our esteemed clientele and we look forward to welcoming you again in the near future.Best Regards, ST HOTELS MALTA

8/10 Bueno

Cliente verificado

Se hospedó 15 noches en diciembre de 2023