Recepción

Opiniones de Chateau Bedford, Trademark Collection by Wyndham

4 out of 5
Chateau Bedford, Trademark Collection by Wyndham
133 Kearney Lake Rd, Halifax, NS

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 1018 de 1596 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 415 de 1596 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 1596 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 35 de 1596 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 30 de 1596 opiniones" "

9.2/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Adriana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en octubre de 2023
Respuesta de AM, el 6 nov. 2023
Thank you for the lovely score Adriana. We hope to see you again soon.

10/10 Excelente

Emiliano

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendable
Atención fantástica. Todo correcto. Superó nuestras expectativas
Se hospedó 2 noches en febrero de 2023
Respuesta de AM, el 3 mar. 2023
Thank you for taking the time to review your stay with us Emiliano. I'm glad to hear that we exceeded your expectations. We can't wait to welcome you back.

10/10 Excelente

Jose Antonio

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
todo estuvo muy bien
Respuesta de AM, el 20 ene. 2023
Thank you for taking the time to review your stay with us Jose. I'm glad to hear that you had a good stay and we hope to see you again soon.

6/10 Aceptable

Linda

Viaje en pareja
Le gustó: Limpieza y servicio y personal
A little outside downtown Halifax but less expensive than downtown hotels.
Se hospedó 2 noches en mayo de 2024
Respuesta de AM, el 23 may. 2024
Thank you for taking the time to review your stay with us Linda. A lot of our guests enjoy being outside the chaos of downtown Halifax but still being a short drive away. I'm glad you found our pricing reasonable for your needs. We hope to welcome you back another time.

10/10 Excelente

venny

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very welcoming and friendly
Se hospedó 2 noches en mayo de 2024
Respuesta de AM, el 23 may. 2024
Thank you for the lovely score Venny. We definitely appreciate the kind words and hope that you would return in the future.

10/10 Excelente

Charlene

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and nice property with breakfast included. Beds were comfortable.
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 21 may. 2024
Thank you for taking the time to review your stay with us Charlene. We appreciate all the lovely comments and are happy that you enjoyed your stay with us. We look forward to hopefully welcoming you back another time.

10/10 Excelente

Jingxing

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 21 may. 2024
Thank you for the lovely score Jingxing. We hope to welcome you back again soon.

8/10 Bueno

Melanie

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Safe in the room, but when called the desk they said no access to it and pretty much hung up. Lobby washrooms early morning women’s had no Kleenex and men’s had no toilet paper. Yes, the guy in the desk took care of asap, but it makes you wonder how often they’re cleaned and restocked.
Se hospedó 2 noches en mayo de 2024
Respuesta de AM, el 21 may. 2024
Thank you for taking the time to review your stay with us Melanie. I am very sorry to hear about your experience during your recent stay. Had your safe been locked upon your entry into the room the front desk staff definitely have access to the tools required to get that open and working for you. So I will definitely be following up with them. As for the public washrooms they are maintained and cleaned several times a day so I am unsure as to why certain items had not been re stocked... but I definitely appreciate you brining this to my attention. Hopefully we will be able to welcome you back to the hotel another time.

10/10 Excelente

Anila, Brampton

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was spacious for 4 and very comfortable breakfast was very good Staff are friendly and accommodative Choice of fast food nearby though some close early
Se hospedó 2 noches en abril de 2024
Respuesta de AM, el 21 may. 2024
Thank you for taking the time to review your stay with us Anila. Thank you for all the lovely comments and we are so happy that you had such a great stay. We look forward to welcoming you back another time.

8/10 Bueno

Darcy

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great room staff and breakfeast our room smelled like wet dog only bad thing maybe a steam cleaning .Rugs arent great for hotels.
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 21 may. 2024
Thank you for taking the time to review your stay with us Darcy. We definitely appreciate the kind words. I am a little taken aback about the smell in the room. All of our gust rooms undergo inspection by our Housekeeping Manager prior to check in. So for this not to have been brought to our attention is concerning. We will be following up with your feedback and taking a look at this particular room. Hope to welcome you back another time.

10/10 Excelente

NJ

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff were very helpful polite and friendly It was a good location and affordable. Also the breakfast was good.
Se hospedó 2 noches en mayo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for taking the time to review your stay with us NJ. We also appreciate all the lovely feedback and are so happy that you had such a great stay. We look forward to welcoming you back.

10/10 Excelente

Melissa

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to get to destinations from the property. Good breakfast, pool, free parking.
Se hospedó 4 noches en mayo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for taking the time to review your stay with us Melissa. We appreciate all the lovely feedback and are happy that the hotel was well located for you. We hope to welcome you back another time.

10/10 Excelente

Christina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 21 may. 2024
Thank you for the lovely score Christina. We hope to welcome you back again soon.

10/10 Excelente

Darlene

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, excellent breakfast!
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the wonderful review Darlene. So glad to hear you got to enjoy the breakfast. We hope to see you back again soon.

10/10 Excelente

Shane

No
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the lovely score Shane. We hope to see you back again soon.

10/10 Excelente

Courtney, Calgary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 2 noches en mayo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the lovely score Courtney. We hope to see you back again soon.

2/10 Terrible

Sally

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
When we arrived at 5 after a long drive our room was not ready. We waited over half an hour to get in our room.
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 14 may. 2024
Hello Sally. I had actually responded to some other feedback you had left giving you a brief explanation of why there was a delay in being able to get you checked in. I did also reach out to you and wasn't able to make contact. I did also do a discount on your bill for a larger sum than you had asked the front desk agent for.

10/10 Excelente

Jessica

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reasonable price, great parking and really clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the wonderful score and lovely feedback Jessica. We are so happy you had a great stay and we can't wait to welcome you back.

6/10 Aceptable

Danny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Hotel is ok, Friendly staff
Se hospedó 4 noches en mayo de 2024
Respuesta de AM, el 14 may. 2024
I'm sorry to hear that the hotel did not live up to expectations Danny. We do however appreciate the acknowledgement of the friendly staff. We hope to see you back another time.

10/10 Excelente

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed how easy everything was, parking, the room was great.
Se hospedó 3 noches en abril de 2024
Respuesta de AM, el 14 may. 2024
Thank you for taking the time to write a lovely review Donna. We are so happy you enjoyed your stay with us and we hope to welcome you back again soon.

10/10 Excelente

Roxana Karina

Se hospedó 5 noches en marzo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the lovely score Roxana. We hope to see you back again soon.

10/10 Excelente

Colleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 3 noches en abril de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the lovely score Colleen. We hope to welcome you back again soon.

10/10 Excelente

Colleen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay
Se hospedó 2 noches en mayo de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the lovely score Colleen. We hope to welcome you back again soon.

10/10 Excelente

Jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick check in!
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the lovely score Jennifer. We hope to welcome you back again soon.

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed the morning breakfast
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the lovely score Nancy and we are so happy to hear that you enjoyed the breakfast. Hopefully we get to welcome you back again soon.

10/10 Excelente

Hendrik

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient and friendly staff.
Se hospedó 5 noches en abril de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the lovely score Hendrik and thank you for the kind words. We hope to see you back again soon.

10/10 Excelente

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable, clean and convenient place to stay. We stay here often and are never disappointed. The included breakfast is excellent!
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 4 may. 2024
Thank you for taking the time to review your stay with us Monica and thank you for all of your kind words and continued loyalty. We can't wait to see you again.

10/10 Excelente

Patrick

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent. Dog-friendly section. Easy access and spacious parking lot. Complete warm breakfast. Friendly staff. Adequate pricing. Would definitely stay again.
Se hospedó 3 noches en abril de 2024
Respuesta de AM, el 4 may. 2024
Thank you for taking the time to review your stay with us Patrick. We are hope happy that we were able to provide wonderful accommodation to you and your furry family member. I'm also glad to hear that you got to indulge in the complimentary breakfast as well. We look forward to welcoming you back again soon.

6/10 Aceptable

Daniel

Viaje familiar con niños
All right!
Se hospedó 1 noche en marzo de 2024
Respuesta de AM, el 4 may. 2024
Thank you for taking the time to review your stay with us Daniel. Hopefully if you choose to return we can provide you with a 5 star experience.

10/10 Excelente

daniel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Shopping, dinning.
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the wonderful score Daniel. We hope to welcome you back again soon.

10/10 Excelente

Jay

Viaje familiar
Le gustó: Servicios
Bery friendly
Se hospedó 1 noche en mayo de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the lovely score Jay. We hope to welcome you back again soon.

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Pool was out of service and we were never notified of this before our arrival. We booked a hotel that specifically had a pool so this was disappointing. The fitness centre was locked and the lights were out during listed operating hours which was very strange.
Se hospedó 2 noches en abril de 2024
Respuesta de AM, el 14 may. 2024
Hello Matthew. I know that we did try and reach out to each guest we had arriving to notify them about the pool closure. When brining up your specific booking I can see a note on file that we did try calling the phone number attached to your booking and weren't able to get a hold of you and did leave a voicemail.Also, the lights in the fitness room are on a motion sensor so they are only on when guests are in the room making use of it. The room does require a specific keycard to access which you would receive at the front desk.Hopefully you would return another time.

8/10 Bueno

Shari

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location
Se hospedó 2 noches en abril de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the lovely score Shari. We hope to welcome you back again soon.

10/10 Excelente

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the lovely score Kathy. We hope to welcome you back again soon.

10/10 Excelente

Bansi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice
Se hospedó 2 noches en abril de 2024
Respuesta de AM, el 4 may. 2024
Thank you for the wonderful score Bansi. We hope to see you again soon.

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, cleanliness and even better staff and customer service
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 4 may. 2024
Thank you for taking the time to review your stay with us Nancy. We appreciate all the lovely feedback and hope that we can welcome you back again soon.

4/10 Malo

karen

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Customer service and friendly service is important to me! When I checked in the girl was not friendly, my husband and I stay here every time we come to Halifax, which is a lot. We have always received excellent customer service. She didn’t even tell us about breakfast, what time is was . No welcoming when I got there. We knew the information, but that is not the point.
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 28 abr. 2024
Thank you for taking the time to review your stay with us Karen. I am so sorry to hear about your experience this weekend. I know that we do have a brand new staff member who is only on her 4th day with us and I believe she was just starting to attempt doing check ins this weekend. This feedback is extremely helpful and definitely points out areas that may need more focus than others. We definitely appreciate your loyalty and hope to welcome you back another time.

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Checkin was very easy, room was clean !
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 28 abr. 2024
Thank you for taking the time to review your stay with us Jennifer. Thank you for all of your feedback and we are glad you had a great stay. We hope to see you back again soon.

10/10 Excelente

Doreen

Viaje familiar
Le gustó: Servicios
Just an overall great experience!
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 28 abr. 2024
Thank you for taking the time to review your stay with us Doreen. We are so happy to hear you had such a great stay and we look forward to welcoming you back again soon.

10/10 Excelente

mansorah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great experience
Se hospedó 3 noches en diciembre de 2023
Respuesta de AM, el 28 abr. 2024
Thank you for taking the time to review your stay with us Mansorah. We are so happy to hear you had a great experience and we hope to welcome you back again soon.

10/10 Excelente

Evelyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Thank You , for the pleasant stay
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 28 abr. 2024
Thank you for taking the time to review your stay with us Evelyn. We are so happy to hear that you had a pleasant stay and we look forward to welcoming you back another time.

10/10 Excelente

Loretta, Garlands Crossing

Viaje de negocios, Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stay here all the time and have yet to have a bad experience.
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 28 abr. 2024
Thank you for taking the time to review your stay with us Loretta... and thank you for your continued loyalty. We look forward to the next time we can welcome you back.

8/10 Bueno

Stella

Se hospedó 2 noches en abril de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the lovely score Stella. We hope to welcome you back again soon.

10/10 Excelente

Milan

Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 14 may. 2024
Thank you for the lovely score Milan. We hope to see you again soon.

6/10 Aceptable

DASIK

Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 21 abr. 2024
Looking at your score I am assuming your stay with us did not live up to expectations Dasik. I hope we have the chance to welcome you back in the future and provide you with a superior experience.

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 21 abr. 2024
Thank you for the lovely score Paul. We hope to welcome you back again soon.

10/10 Excelente

Maia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Well-maintained and clean.
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 21 abr. 2024
Thank you for the lovely score Maia. We hope to welcome you back again soon.

10/10 Excelente

Jason

Le gustó: Limpieza y servicio y personal
Nothing
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 21 abr. 2024
Thank you for the lovely score Jason. We hope to welcome you back again soon.

10/10 Excelente

Shayne

Le gustó: Condiciones de la propiedad
Location
Se hospedó 1 noche en abril de 2024
Respuesta de AM, el 15 abr. 2024
Thank you for the lovely score Shayne. We hope to welcome you back again soon.

10/10 Excelente

Andre

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and Quiet
Se hospedó 4 noches en abril de 2024
Respuesta de AM, el 8 abr. 2024
Thank you for taking the time to review your stay with us Andre. We can't wait to welcome you back.