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Opiniones de Super 8 by Wyndham Hannibal

2 out of 5
Super 8 by Wyndham Hannibal
120 Huckleberry Heights Dr, Hannibal, MO

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 233 de 1001 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 343 de 1001 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 239 de 1001 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 108 de 1001 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 78 de 1001 opiniones" "

7.4/10

Limpieza

7.8/10

Servicio y personal

6.6/10

Servicios

7.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Carol

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
It was fine for a one night stay but felt a bit run down.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 3 may. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that our hotel met your needs for a one-night stay. We apologize for any areas where we may have fallen short in terms of appearance. Your comments are important to us, and we will take them into consideration as we strive to improve our facilities for future guests. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience.Sincerely, Hotel Manager

2/10 Terrible

Thomas L

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
Room smelled. No screen on window Mattress was blood and something else gross stained. Horrible condition. Kid at fro t desk was very courteous and proffesional. The onl good thing
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 30 abr. 2024
Dear Guest,We apologize for the unsatisfactory experience you encountered during your stay. Your feedback is deeply concerning, and we take it seriously. We will investigate the issues you mentioned and take immediate action to address them. Thank you for acknowledging the courteous and professional service provided by our front desk staff. We will use your comments to improve our overall guest experience. Please accept our sincerest apologies for any inconvenience caused.Sincerely, Hotel Manager

10/10 Excelente

Rosalie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Kind and friendly check in.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 27 abr. 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you had a kind and friendly check-in experience. Providing excellent service is our top priority, and we're glad we could make your stay memorable from the start. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

6/10 Aceptable

Jeff

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 27 abr. 2024
Dear Guest,Thank you for your feedback. We regret that your experience did not meet your expectations. If there are specific areas where we can improve, please don't hesitate to let us know. We value your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

4/10 Malo

Ethan

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 23 abr. 2024
Dear Ethan,Thank you for sharing your feedback with us on Expedia. We value your input and would like to learn more about your experience to improve in areas where we fell short. Your satisfaction is important to us, and we strive to provide a comfortable stay for all our guests. Please feel free to contact us directly with any specific feedback or suggestions you may have.Sincerely,Hotel Manager

10/10 Excelente

Kristen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
For years this has been our go-to place. We are glad it is still here and hope they never leave. Everything was so clean, quiet, and everyone was super nice and helpful. The price was also great! Thank you for accommodating my husband this time in particular as it was a sad and stressful time but your warmth and kindness made it easier on him and made me feel good that he could rest easily and safely even for judt one night. Please don't ever change! Your fans from room 323. Ps I am so happy the black and white picture of the bridge is still in the room!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 20 abr. 2024
Dear Guest,Thank you so much for your heartfelt review! We're truly honored to be your go-to place and are delighted that you had such a positive experience during your recent stay. Your kind words about our cleanliness, quiet atmosphere, and friendly staff mean a lot to us. We're glad we could provide comfort during a difficult time for you and your husband. Rest assured, we have no plans to change, and we'll continue to strive to maintain the same level of service and amenities that you've come to appreciate. We're thrilled to have you as our fans and look forward to welcoming you back to room 323 in the future!Sincerely, Hotel Manager

10/10 Excelente

Marissa

Le gustó: Servicio y personal
Front desk gentleman was super nice!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 20 abr. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a pleasant experience with our front desk staff. Providing excellent service to our guests is our top priority, and we're glad we could make your stay enjoyable. We appreciate your review and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

8/10 Bueno

Jonathan

Le gustó: Limpieza
I liked the proximity to the main highway (Ave. of the Saints) and the room was what I was expecting. The front desk staff was very courteous and welcoming. The breakfast wasn't much, but it was included. The surrounding area around the property looked run down and a little unsafe.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 17 abr. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you appreciated our convenient location and that our room met your expectations. We're also pleased to hear that you found our front desk staff courteous and welcoming. We apologize if the breakfast didn't fully meet your expectations, but we're glad it was included in your stay. Regarding your concerns about the surrounding area, we take guest safety seriously and will look into ways to address this issue. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for another great stay in the future.Sincerely, Hotel Manager

6/10 Aceptable

ALLAN

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 9 abr. 2024
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience. If there are any specific areas where we can improve and earn a higher rating next time, please feel free to share your suggestions with us. We value your input and hope to provide you with a better experience during your next stay.Sincerely, Hotel Manager

8/10 Bueno

Tita

Manager was helpful, Location is close to Louge’s Restaurant. Your entrance to hotel entrance :parking is not too convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Guest,Thank you for your review. We're pleased to hear that our manager was helpful during your stay and that you appreciated the proximity to Louge's Restaurant. We apologize for any inconvenience caused by the parking situation. Your feedback is valuable, and we will look into ways to improve the convenience of our parking for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for another great stay.Sincerely, Hotel Manager

8/10 Bueno

SUSAN

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
It was fine.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Guest,Thank you for your review. We're glad to hear that your stay was satisfactory overall. If there are any areas where we can improve to make your next visit even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excelente

Lisa, Warner Robins

Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Great price for one night, and the pizza delivery was fast and delicious:)
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you found our hotel to be a great value for one night and that you enjoyed the fast and delicious pizza delivery service. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Sarah

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable rooms, and easy drive to dining options. Staff was very friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager , el 23 mar. 2024
Dear Sarah,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our rooms very comfortable and enjoyed the convenience of the dining options nearby. It's also wonderful to know that our staff provided friendly service during your stay. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Sincerely, Hotel Manager

10/10 Excelente

John

Good place
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 22 mar. 2024
Dear Guest,Thank you for your positive feedback! We're glad to hear that you had a good experience during your stay with us. Providing a comfortable and enjoyable stay for our guests is our priority, and we're delighted that we succeeded during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

4/10 Malo

Diana

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
We did not get the room that we asked for. The clerk would not tell us the amount paid for the room, and it turns out that there is a difference between the room we got and the room for which we had paid. We were not told the wifi password. There was no kleenex in the room. On the plus side, it is clean, comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 9 mar. 2024
Dear Guest,Thank you for sharing your feedback. We apologize for the issues you encountered during your stay. We will address these concerns with our team to ensure a more seamless experience for our guests in the future. We're glad you found the room clean and comfortable, and we hope to have the opportunity to welcome you back for a better experience.Sincerely, Hotel Manager

10/10 Excelente

Garold d

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not the easiest access to parking but otheerwise, fine.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 9 mar. 2024
Dear Guest,Thank you for your review. We're pleased to hear that you had a satisfactory experience overall. We appreciate your feedback regarding parking access and will consider it for future improvements. We hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Jeanette

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 22 mar. 2024
Dear Guest,We're sorry to hear that your experience fell short of your expectations. Your satisfaction is important to us, and we would like to learn more about any specific issues or concerns you may have encountered during your stay so that we can address them accordingly. Please feel free to reach out to us directly to discuss your feedback further. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager

6/10 Aceptable

Richard

No le gustó: Servicios y condiciones de la propiedad
You get what you pay for.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 28 feb. 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your perspective. While we aim to provide value for our guests, we regret that your experience may not have fully met your expectations. Your comments are valuable to us, and we will use them to continuously improve our services. If there are any specific areas you feel we could enhance, please feel free to share them with us.Sincerely, Hotel Manager

10/10 Excelente

Nova

Viaje en pareja
They were very helpful even carrying out suitcase in for us
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 29 ene. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that our team was very helpful, even assisting with your suitcase. If you have any additional comments or suggestions, feel free to share. We appreciate your choice and look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager

10/10 Excelente

Peter

Le gustó: Condiciones de la propiedad
This is a super 8. And, I love it! The room is 5 star perfect!
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 18 ene. 2024
Dear Guest,Thank you for taking the time to give us a perfect 5-star rating on Expedia! We appreciate your positive feedback and are thrilled to know that you love your stay at our Super 8. It's especially rewarding to hear that you found the room to be 5-star perfect. If there are specific aspects that stood out to you or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Excelente

John

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 17 ene. 2024
Dear Guest,Thank you for your perfect 10 out of 10 rating on Hotels.com! We are thrilled to know that you had an excellent experience during your stay. If you have any specific feedback or highlights you'd like to share, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future.Sincerely, Hotel Manager

6/10 Aceptable

Adrian

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Motel was so/so.
The sidewalk into the motel is on a slop. We had 4-6 inches of snow last night / this morning. No one shoveled the walk the whole time we were there. The bathroom could use a deep clean. There were a lot of short hairs on my daughter’s sheets when she pulled back the blanket. Breakfast was waffles, cold cereal, or a cold blueberry muffin.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 10 ene. 2024
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we take it seriously as we continuously strive to improve our services. We apologize for the oversight in snow removal and cleanliness issues you encountered. Rest assured, we will address these matters promptly to ensure a better experience for future guests.Sincerely, Hotel Manager

6/10 Aceptable

Yogesh

Viaje en grupo, Viaje familiar
Le gustó: Condiciones de la propiedad
Poor Breakfast
NO options other than Waffles. Poor breakfast options
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager, el 10 ene. 2024
Dear Guest,Thank you for bringing your concern about breakfast options to our attention. We apologize for any inconvenience and appreciate your feedback. Providing a satisfying and varied breakfast experience is important to us, and we'll review our offerings to ensure a better selection for our guests.Sincerely, Hotel Manager

10/10 Excelente

Pervez

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 10 ene. 2024
Dear Guest,Thank you for your perfect 10 out of 10 rating on Hotels.com! We're thrilled to receive such positive feedback. If there's anything specific you enjoyed about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager

2/10 Terrible

Bert

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2023
Respuesta de Hotel Manager, el 10 ene. 2024
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we would appreciate more details about the issues you encountered during your stay. If you could provide additional information, it would help us address and rectify the specific concerns you had. We take guest feedback seriously and use it to make improvements for future guests.Sincerely, Hotel Manager

10/10 Excelente

Robin

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 13 ene. 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a positive experience during your stay. If there are specific aspects you enjoyed or any suggestions you have for us to enhance our services further, please feel free to let us know. We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay.Sincerely, Hotel Manager

8/10 Bueno

Patrick J

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy to find and quiet
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 20 dic. 2023
Dear Guest,Thank you for sharing your positive feedback. We're glad to hear that you found our hotel easy to find and enjoyed a quiet stay. Your comfort and satisfaction are our top priorities. If there are any specific aspects of your stay that stood out and contributed to your positive experience, we'd love to hear more. We appreciate your choice to stay with us and look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager

6/10 Aceptable

James, lino lakes

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 30 nov. 2023
Dear Guest, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

6/10 Aceptable

Alexander

Viaje con mascota
Probably the worst motel I have stayed at in several years . Rooms and showers were filthy. Shower curtain was a garden for MRSA
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 28 nov. 2023
Dear Guest,We are deeply sorry to hear about your disappointing experience during your recent stay. Your feedback regarding the cleanliness issues, especially with the rooms and showers, is concerning and not reflective of our standards. Please accept our sincere apologies for the inconvenience you faced. We take this matter seriously and will address it immediately to ensure improvements. Your input is valuable, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

4/10 Malo

Richard

No le gustó: Condiciones de la propiedad
The sloped entrance walkway was covered with snow when I left. There was peeling paint on the bathroom ceiling and water stains on the living area ceiling.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 30 nov. 2023
Dear Guest,We appreciate you bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced. Snow-covered walkways and maintenance concerns are not reflective of our usual standards. We will address these matters promptly, including clearing walkways during inclement weather and attending to the cosmetic issues you mentioned. Your feedback is valuable, and we appreciate your understanding. Sincerely, Hotel Manager

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 14 dic. 2023
Dear Guest,Thank you for sharing your positive feedback following your recent stay. We are thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your kind words. If there are any specific aspects you particularly enjoyed or any suggestions for improvement, please feel free to let us know. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
Rooms need renovated
It was welcoming when walking in, had me thinking this was going to be a decent stay. The check in area looked newly renovated and newer carpet leading to the rooms. The staff was very friendly and the parking is convenient. Now for our room. The room was not newly renovated as the check in area made you think. The sheets and towels had brown stains and blue pen marks all over them, the shower did not look cleaned, there was quite a bit of dusk and short hairs all over the tub. The thing that really got me was the mold on the complimentary lotion they provide.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 21 nov. 2023
Dear Guest,Thank you for sharing your experience, and we appreciate your positive remarks about the welcoming atmosphere, friendly staff, and convenient parking. However, we sincerely apologize for the cleanliness issues you encountered in your room. This is not up to our standards, and we're committed to addressing these issues promptly. Your feedback is valuable, and we'll work to ensure a more consistent and enjoyable experience for our guests. Please feel free to reach out directly if you would like to discuss your stay further.Sincerely, Hotel Manager

8/10 Bueno

Lori

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 13 dic. 2023
Dear Guest, Thank you for choosing our hotel and giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. We look forward to seeing you again!!! Sincerely, Hotel Manager

4/10 Malo

Cliente verificado

No le gustó: Limpieza y comodidad de las habitaciones
Not the greatest
Hotel itself was clean. The room was swept and the bathroom was clean. The sheets were clean but the top cover was disgusting. The extra blankets were dirty as well. No channel guide or any local guides or hotel info in the room. Breakfast was waffles, a choice of three cereals, and a plastic cup of fruit. I will not stay there again.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager., el 17 nov. 2023
Dear Guest,Thank you for taking the time to your comments about our hotel. We are glad you like our hotel's cleanliness. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure you that we will work on it and that improvement can be seen during your next stay.Sincerely, Hotel Manager

8/10 Bueno

Jackie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was close
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager, el 14 nov. 2023
Dear Jackie,Thank you for your recent stay at our hotel. Your comments are very important in helping us improve our services and facilities. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excelente

Matthew, Paducah

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hillside Parking
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 14 nov. 2023
Dear Matthew,Thank you for your visit. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to welcoming you again soon.Sincerely, Hotel Manager

6/10 Aceptable

Deann

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 6 dic. 2023
Dear Guest, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 Bueno

James

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 11 nov. 2023
Dear Guest,Thank you for your rating on Hotels.com. We appreciate your feedback. If there are specific areas where we can improve and earn a higher rating in the future, please feel free to share your insights. Your input is valuable, and we hope to have the opportunity to enhance your experience in the future.Sincerely, Hotel Manager

10/10 Excelente

Cheryl

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Good for money
Great check in!! So friendly! Room was mostly clean except for hairs in sink.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 6 nov. 2023
Dear Guest,We appreciate your positive feedback about the friendly check-in experience. However, we apologize for the cleanliness issue in the room. Your comments are valuable, and we will address the concern to ensure a more consistent experience for our guests. We look forward to hosting you again.Sincerely,Hotel Manager

10/10 Excelente

Terry

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager, el 23 nov. 2023
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

2/10 Terrible

Avery

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
lady at the front desk didn’t even try helping us. extremely rude and unprofessional. even super 8 is 10x better. wouldn’t recommend I’d rather stay in my car.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 20 nov. 2023
Dear Guest,We sincerely apologize for the unpleasant experience you had at our front desk. Your feedback is concerning, and we take it seriously. We strive to provide excellent service, and it's disheartening to hear that we fell short during your visit. We will address this issue with our team to ensure a more positive and professional experience for our guests. We appreciate your feedback, and we hope to have the opportunity to make amends during any future stays.Sincerely, Hotel Manager

8/10 Bueno

Shirl

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
it was close to the road fairly cheap.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 31 oct. 2023
Dear Guest,Thank you for sharing your thoughts. We're pleased to know that you found our hotel to be conveniently located and reasonably priced. We value your feedback and hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

8/10 Bueno

Diane

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
It was very comfortable and served it’s purpose for my one night stopover however there was a bar of soap in the shower from the previous party - that was gross
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 27 oct. 2023
Dear Guest,Thank you for your feedback, and we're glad to hear that your stay was comfortable and served its purpose for your one-night stopover. However, we deeply apologize for the oversight of leaving a bar of soap from a previous guest in the shower. This is certainly not the standard we aim to uphold, and we'll ensure that our housekeeping team pays closer attention to such details in the future. Your comments are appreciated, and we hope to provide you with an even better experience on your next visit.Sincerely,Hotel Manager

10/10 Excelente

Theresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Place
Great place. Can always count of consistent great service and quality :)
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 25 oct. 2023
Dear Guest,Thank you for your kind words and positive feedback! We are thrilled to know that you have consistently experienced great service and quality during your stays with us. Providing a high standard of service is important to us, and your satisfaction is our top priority. Your ongoing support and loyalty are greatly appreciated, and we look forward to welcoming you back for another excellent stay. Sincerely,Hotel Manager

2/10 Terrible

Emily

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Filthiest hotel I have ever seen. Trash under beds, urine on the toilet and mystery brown smears on wall and floor. Just digusting. Hotel smelled like smoke even though it was non smoking. They said they were having trouble with cleaning staff. Hopefully they get better help.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 23 oct. 2023
Dear Guest,We sincerely apologize for the deplorable condition you encountered during your stay. This does not meet the cleanliness and comfort standards we aim to provide to our guests. Your comments are taken seriously, and we will work diligently to address these issues, improve our cleaning services, and ensure a higher level of cleanliness in the future. We appreciate your feedback, and we hope to have the opportunity to regain your trust with a significantly improved stay in the future.Sincerely,Hotel Manager

6/10 Aceptable

Shelley

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Get what you pay for
I just need a place for one night. The bed was comfy, you can hear everything in your room. The room smelled musty, flooring was coming up it needed painted and updated on everything. It was just ok for me, I probably wouldn’t stay again, I would pay more for something nicer.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 16 oct. 2023
Dear Guest,Thank you for sharing your feedback regarding your stay. We appreciate your comments and insights. We're pleased to hear that the bed was comfortable, but we're sorry to learn about the issues you experienced, such as noise, a musty smell, flooring concerns, and the need for updates. Your feedback is invaluable, and we will address these concerns to ensure a better experience for future guests. We understand your preference for something nicer, and we appreciate your input. If you have any further comments or suggestions, please feel free to reach out.Sincerely,Hotel Manager

4/10 Malo

Dianna

Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Extremely low lighting in rooms
Someone removed all of the incandescent lights and replaced with led bulbs in half of the fixtures with led bulbs. Someone needs to use a light meter and add additional led bulbs.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 16 oct. 2023
Dear Guest,Thank you for your feedback and for providing a rating. We appreciate your comments and the specific feedback about the lighting in the rooms. We apologize for any inconvenience caused by the lighting. We will certainly investigate the issue and consider improving the lighting in the rooms to ensure a more comfortable and well-lit environment for our guests. Your feedback is valuable, and we are committed to making necessary improvements. If you have any more suggestions or comments, please don't hesitate to reach out.Sincerely,Hotel Manager

8/10 Bueno

Linda

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 4 nov. 2023
Dear Guest,Thank you for taking the time to leave a 4 out of 5 review of your recent stay. We appreciate your feedback and are pleased to see that you had a positive experience. Your comments are valuable to us, and we look forward to providing you with an even better experience in the future.Sincerely,Hotel Manager

10/10 Excelente

Jeffrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Manager, el 16 oct. 2023
Dear Guest,Thank you for your perfect 10 out of 10 rating. We're thrilled to see that you had an excellent experience during your stay. Your positive feedback is greatly appreciated, and we hope to have the pleasure of serving you again in the future. If you ever have more to share about your stay or if there's anything we can do to make your next visit even more exceptional, please don't hesitate to reach out.Sincerely,Hotel Manager

8/10 Bueno

Cyle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Manager, el 16 oct. 2023
Dear Guest,Thank you for your feedback and for providing a 4 out of 5 rating. We appreciate your input, and we would like to know if there are any specific comments or areas where we can improve to earn that extra point. Your feedback is valuable to us, and we are committed to providing the best possible experience for our guests. Sincerely,Hotel Manager