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Opiniones de Residence Inn by Marriott Hattiesburg

3 out of 5
Residence Inn by Marriott Hattiesburg
116 Grand Dr, Hattiesburg, MS

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 291 de 431 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 90 de 431 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 30 de 431 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 6 de 431 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 431 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yolanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo bien. Solamente la cobija del sillón cama podría ser mejor estaba muy percudida ya. Desayuno bien y buena atención de la señorita.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

miguel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2019

10/10 Excelente

Paul

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Helga

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
comfortable, clean, friendly and helpful stuff, safe area but you do need a car to get around
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Selina

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Not only was the room clean and stocked but every staff member was so polite and helpful.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Steven

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Super nice staff. Clean, large room. Great location.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Penne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really liked the firepit outside.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Warren K. Rogers,

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice room, good layout, good bed, quiet
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Deborah

Le gustó: Limpieza
Very clean and beautiful
Se hospedó 1 noche en abril de 2024

10/10 Excelente

LaNae, Tacoma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en abril de 2024

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is very convenient to Southern Miss, restaurants, shopping, etc.

8/10 Bueno

Tabetha

Se hospedó 3 noches en febrero de 2024

2/10 Terrible

Whitney

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Charles

Se hospedó 2 noches en enero de 2024

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Place
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Colleen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We always enjoy staying at a Residence Inn. Such a warm and inviting room.
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Cynthia

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sheneka

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Fred Spence, General Manager, el 12 ene. 2024
Sheneka, Thank you for your recent review of your experience at our hotel. We are so happy you enjoyed your time with us here, and we look forward to hosting you in the future.

10/10 Excelente

Kimberly

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tracey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was excellent except the free breakfast. It was bad.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would stay again
Service was great, as is the location. Stayed here previously & will stay again next time we’re in Hattiesburg
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Pamela

Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 3 ene. 2024
Thank you Pamela for your recent review. I hope we get to see you again soon!

10/10 Excelente

Andrea

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Property was clean and room was very comfortable and for our party of 6. The staff (front desk, breakfast) were extremely nice and helpful at all times. We only stayed one night passing through but would definitely stay again!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Shakyra

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Neha, Irving

Le gustó: Limpieza y servicio y personal
Good
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager, el 12 dic. 2023
Thank you for your recent response about your experience at our hotel. If you have a moment, give us some suggestions on what would have made this stay a 10/10! I would love your feedback.I'll bet letting my staff know just how much they are appreciated by you!We hope to welcome you again soon!

10/10 Excelente

Daniel

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome!
Excellent stay. Clean, modern, friendly helpful staff.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Fred Spence, General Manager, el 27 nov. 2023
Daniel, Thank you for your review of your experience with us. I am elated to hear that you enjoyed your time with us, and that my staff was able to provide you with excellent service. We all hope to welcome you to again soon!

10/10 Excelente

Gwendolyn

Se hospedó 1 noche en noviembre de 2023
Respuesta de Fred Spence, General Manager, el 27 nov. 2023
Thank you Gwendolyn for your feedback! We hope to welcome you again soon.

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Fred Spence, General Manager, el 7 nov. 2023
Gregory, Thank you for your recent feedback about your stay at our hotel. I will be sharing with my staff just how much they are appreciated!

10/10 Excelente

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We've stayed here before and have always been extremely pleased! Staff there is wonderful!
Se hospedó 1 noche en octubre de 2023
Respuesta de Fred Spence, el 24 oct. 2023
Thank you Keith for your review of your experience at our hotel. I am so pleased to hear you enjoyed the service you received with us.We hope to welcome you to Hattiesburg again soon!

8/10 Bueno

Khoa

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Fred Spence, el 24 oct. 2023
Thank you for your response. I will be sharing this with my team.

10/10 Excelente

Steve

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Excellent accomodations. Friendly staff. First time stay in Hattiesburg. Will definitely book again if travel takes me back to Mississippi.
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 18 oct. 2023
Thank you Steve for your feedback about your recent stay at our hotel. I am so glad to hear that you enjoyed the friendly service you received with us, and will be sharing this great news with my amazing staff.We hope to see you next time you come to Hattiesburg!

8/10 Bueno

Lawrence

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Great stay overall
Nice property. Comfort bed and quiet area. The complimentary breakfast was a nice surprise. Staff were exceptionally friendly and helpful. The only drawback was a dirty kitchen floor and evidence of a prior dog ‘accident’.
Se hospedó 2 noches en octubre de 2023
Respuesta de General Manager, el 9 oct. 2023
Thank you for your recent review of your stay at our property. I am so elated to hear you enjoyed the staff and my breakfast. I will make sure to let my team know how much you appreciated them.I will also notify management about the experience you had in the kitchen, it's not our standard and I will ensure this is an isolated incident.

10/10 Excelente

Nina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff
Se hospedó 3 noches en septiembre de 2023
Respuesta de Fred Spence, General Manager, el 2 oct. 2023
Nina,Thank you for taking the time to share feedback about your experience at our hotel.I am so happy to hear kind words on my staff. They are all truly superstars! I'll be letting them know just how much they are appreciated by you.We hope to welcome you to Hattiesburg again soon!

10/10 Excelente

Scott

Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 18 sept. 2023
Thank you Scott for your recent review about your experience at our hotel. We hope to welcome you again soon. Thanks,

6/10 Aceptable

Michael

Le gustó: Comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Not what I was expecting based on reviews.
Had to wait 10 minutes for someone to come to front desk to check in. Appears they are under staffed. Had to go to front desk to get a tv control that worked. Bath room was in need of work. Shower rod pulling away from wall and tub spout pulled away from wall and loose.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No complaints except couch sleeper not comfortable and blanket smelled so bad we couldn’t use it.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Fred Spence, el 5 sept. 2023
Thank you Barbara for your recent response. I will be sharing your review with my team to ensure we do not have these issues in the future.We hope to welcome you again soon.

10/10 Excelente

Matt

Le gustó: Limpieza y condiciones de la propiedad
Great
Se hospedó 1 noche en septiembre de 2023
Respuesta de General Manager, el 18 sept. 2023
Thank you Matt for your most recent review of your stay at our hotel.We hope to welcome you again soon.

8/10 Bueno

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was clean and nice. Only negative was being on the first floor next to the exit door where people were constantly going in and out starting at 4 am. The door slams shut was loud.
Se hospedó 1 noche en agosto de 2023
Respuesta de Fred Spence, General Manager, el 21 ago. 2023
Donald, Thank you for your review about your recent experience at our hotel. I am so happy to hear that you enjoyed your accommodations!I will be looking into this issue with the door that was near your room to see if there is anything we can do about the noise.We hope to welcome you again soon!

10/10 Excelente

Gabriele

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The guy at the check in was excellent, very nice and helpful. Would stay here again
Se hospedó 1 noche en agosto de 2023
Respuesta de Fred Spence, General Manager, el 8 ago. 2023
Gabriele, Thank you for your recent feedback. We are so happy to hear you enjoyed it at our hotel, and I'll be letting my staff just how much they are appreciated by you.We hope to welcome you again soon,

4/10 Malo

Marilyn

Viaje familiar
The front desk was rude to my family. We had 3 rooms and checked in with 5 kids after traveling all day. We were there about 10 minutes when they started calling with noise complaints. Listen …. I know my grandkids are loud. But we were still getting settled in our rooms and they were excited to see cousins. Apparently a lady below was trying to sleep at 5:00 pm. I think they could have given us some grace since we just arrived. The hotel was nice and clean. The breakfast staff was very good. But we won’t go back.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Melvin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommended!
Se hospedó 2 noches en julio de 2023

10/10 Excelente

Rajesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager, el 1 ago. 2023
Thank you Rajesh for your feedback about your recent stay at our hotel.We hope to welcome you again soon.

10/10 Excelente

Kirk

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean, easy, convenient
Room was nice, check in was easy, and breakfast was good. Trash was still in trash cans when we arrived. One under cabinet door was broken. No pancakes at breakfast. No real issues and was nice stay would do it again.
Se hospedó 1 noche en julio de 2023

2/10 Terrible

Michael

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Be Sure they don't charge your room twice
The front desk charged me $380 dollars for the room and incidentals after i already paid online on hotels.com. i went to the front desk to let them know i was double charged and they said they'd get it taken care of and i still never received my refund. Also, room 106 door lock needs to be fixed, takes 2 minutes to wiggle the handle around to get it to open.
Se hospedó 2 noches en junio de 2023
Respuesta de General Manager, el 3 jul. 2023
Michael,I am sorry to hear about what happened with your account during this recent stay.I have checked what we have on file and have made sure this authorization was released back to your account. Depending on your banking institution you should see this hold dropped within 5 business days.Thank you for taking the time to share some feedback about your stay.

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice clean property. We would definitely stay again if we are in the area. The only thing I felt needed upgrading was the continental breakfast. There were few options and the food was ok. There wasn’t really a vegetarian option except cereal.
Se hospedó 1 noche en junio de 2023
Respuesta de General Manager, el 3 jul. 2023
Kimberly,thank you for your recent review of our hotel.I am so happy to hear that you enjoyed yourself with us.I will definitely be sharing this review with my staff to make sure we have enough accommodations in our breakfast area.We hope to welcome you again soon,

10/10 Excelente

Peggy

Se hospedó 1 noche en junio de 2023
Respuesta de Fred, el 3 jul. 2023
Thank you Peggy for your recent review of our hotel!We hope to welcome you again soon!

10/10 Excelente

Joseph

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice place with nice service
Very nice service. Door in suite was broken, but it was fine for us.
Se hospedó 1 noche en junio de 2023