The house itself is nice and in a great location. Great Lake access and private dock. However, the house was extremely dirty and unclean upon arrival. My group and I spent the first two hours cleaning dust and cobwebs from the whole house, as well as grime and grease from the kitchen. The house also had an exorbitant amount of flies and a musty/old food smell indicating lack of cleaning and past cigarette smoking indoors, even though their were non-smoking signs everywhere. When we messaged the property managers on the first day to let them know, we received what seemed to be concern for the state of the property but with a bit of snark. They stated they would stop by but seeing as we had already cleaned as much as we could, and we were a group of women in our late twenties and early thirties, we weren’t super comfortable with the idea of an unknown person coming to our vacation house in a remote area. Upon checkout and messaging the managers again to discuss some kind of potential conversation about compensation for the cleaning fee we had to pay, I regrettably received a very unkind and rude message from Les saying that he simply “did not believe me” and that we were wrong to expect compensation. I am sorry to say this was a very unpleasant experience and will never book through the “Lake Gaston Rentals” again. The company also email requests “only 5 stars” and weeds out poor reviews. This is a very biased and poor representation of their quality.