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Opiniones de The Bell Motel

3 out of 5
The Bell Motel
65 High Street, Hitchin, England

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 5 de 24 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 24 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 6 de 24 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 24 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 24 opiniones" "

6.4/10

Limpieza

7.0/10

Servicio y personal

4.6/10

Servicios

6.0/10

Condiciones de la propiedad

Opiniones

2/10 Terrible

ERIC

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
What a con
What a con someone took £60 from my account for a place that had been boarded up for about 6 months. Luckily I found somewhere else to stay.
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Tim

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
First and last stay.
Not because there was anything wrong but because the buisiness is closing down on 29/2/2020. The sign says for redevelopment don’t know what is replacing it
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Carl

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really friendly staff, the complex is starting to get a little tired but is still adequate for my needs.
Se hospedó 2 noches en febrero de 2020

4/10 Malo

Michael

Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
Did not get any breakfast nobody there I was not very happy about this and expect a refund
Se hospedó 1 noche en diciembre de 2019

10/10 Excelente

Beth

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All of the staff were friendly and polite and could not have done more for us The stay was very good value for money plenty of parking and convenient
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Marc

Le gustó: Comodidad de las habitaciones
So so
The first room was incredibly warm. The toilet didn't really flush. There was no light in the bathroom. I asked for another room and got one immediately. That one was nicer, cleaner and a bit bigger, but the shower didn't work that well. The staff was friendly and helpful.
Se hospedó 1 noche en octubre de 2019

6/10 Aceptable

Kevin

Se hospedó 2 noches en octubre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
No working light in the bathroom. Bathroom window broken. Toilet cistern needed fixing as was constantly filling up. TV remote dead. Some/most of the fixtures had seen better days. Staff friendly enough though.
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicios
Ok for one night. No luxuries. No wifi in rooms so not so good.
Se hospedó 1 noche en septiembre de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
The property itself is very tired. The staff on check in were very friendly. I tried numerous times to contact the motel beforehand and did find this very difficult. They didn't respond to an Expedia message or an email. The room did need a deep clean and new carpets, they were threadbare and even missing in places. All that aside the bed was super comfortable and the area was quiet
Se hospedó 3 noches en julio de 2019

2/10 Terrible

Cliente verificado

No le gustó: Limpieza
When getting into the room, it was dirty I asked to be moved to another room where the bedding was also dirty, when asked to change they just removed. In the end me and my son made other arrangements to sleep at a different location
Se hospedó 1 noche en julio de 2019

6/10 Aceptable

Patrick

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en julio de 2019

2/10 Terrible

Adrian

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fraud companys
I have arrived at this hotel but they invoke reasons like they are overbooked and they are not able to offer me an accommodation, but now when I am trying to get my money back they are refusing to pay it and they are trying to pass the responsibility to the platform that I use it to pay which is Hotels.com. I am convinced now that both parties are frauding people and I will go further with this case because innocent people have to suffer.
Se hospedó 1 noche en junio de 2019

4/10 Malo

Cliente verificado

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The window catches in room 8 were broken, the shower turned off after about 20 seconds and would not come back on, and there was a damp musty smell throughout
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is a basic lodge type accomodation attached to the local pub & chip shop. The staff are very friendly, the amenities are basic and a little dated but adequate for overnight business stay & breakfast at an extra £4.95 is freshly cooked. Overall more of a working motel than a leisure hotel.
Se hospedó 1 noche en febrero de 2019

2/10 Terrible

chris

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Dont do it!...sleep on the street instead
Omg...what a hovel. Cold.damp.mouldy.dirty. You arrive and see a row of potentially decent looking chalets. You walk in the pub to check in. A little dated. Bar one side. Door to the other side takes you directly into the chip shop..which seems to be the hotels idea of evening meal. So off to the room. Carpet in the hallway had chunks cut out presumably due to damp judgung by the smell. But it was ok a large scabby rug covered the gaps. The blind in the bathroom had more green stuff growing on it than the sea floor. The bed had no headboard so you could see the grime from previous sleepers heads. It had half a valance and signs of mould that had been cleaned off the side of the divan. The front door had been freshly painted tho...to cover the mould. Carpet was filthy throughout. Bathroom mouldy ceiling and tiles. Id booked for 2 nights and if it wasnt so late id have not stayed 1. I stayed 1 night and never returned. Honestly dont bother even looking. It wasnt even cheap either..its not like the condition is reflected in the price. Ive re read my review before posting...and i feel im still being kind.
Se hospedó 2 noches en enero de 2019

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Staff were lovely but seriously this place is in urgent need of an update - black mould in bathroom and on back of main door and windows. Smelt if damp and room was freezing when we arrived. Towel rail held together with black tape and not working. Rooms as cheap as this are for a readon and i think the above explains why. Habing said that the beds we ckean and comfortable ss were the towels. Nehlectef and shabby is my iversll opinion.
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice clean room. Very comfortable and just what I needed to break my travels. Staff helpful and nice pub ti wind down.
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

Paul

Le gustó: Limpieza y comodidad de las habitaciones
Bell Motel
It's fairly basic accommodation round the back of the pub. The room was clean, the TV a nice size and the bed was comfortable. The area is very nice. The shower was probably the worst I've had, like being spat at every two seconds!
Se hospedó 2 noches en agosto de 2018

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A place to lay your head that’s it‼️
Water taps and shower VERY NOISY ‼️😩😩😩Staff unhelpful 😒😒No air conditioner or electric fan😩 room was very hot. Old and delapidated facilities.
Se hospedó 1 noche en julio de 2018

10/10 Excelente

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very practical for business stay with a really good breakfast
Se hospedó 1 noche en julio de 2018

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worth a stay
Great place great food although a chip shop in a pub was a bit strange but it worked food fab
Se hospedó 1 noche en junio de 2018

8/10 Bueno

Carl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Basic but very practical, great breakfast reasonably clean.
Se hospedó 1 noche en mayo de 2018