41-47 Dong Du Street, District 1, Ho Chi Minh City
Opiniones
8.2
Muy bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 135 de 422 opiniones" "
10 - Excelente
135
Puntuación de 8, es decir, Bueno. Basada en 207 de 422 opiniones" "
8 - Bueno
207
Puntuación de 6, es decir, Aceptable. Basada en 59 de 422 opiniones" "
6 - Aceptable
59
Puntuación de 4, es decir, Malo. Basada en 14 de 422 opiniones" "
4 - Malo
14
Puntuación de 2, es decir, Terrible. Basada en 7 de 422 opiniones" "
2 - Terrible
7
8.4/10
Limpieza
8.2/10
Servicio y personal
7.4/10
Servicios
8.0/10
Condiciones de la propiedad
8.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
NALINTIP
15 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
NALINTIP
Se hospedó 2 noches en febrero de 2024
8/10 Bueno
Toshiyuki
Viaje en grupo
24 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
繁華街から多少遠いが静かでいいロケーションです。
Toshiyuki
Se hospedó 3 noches en enero de 2024
10/10 Excelente
MASAMI
Viaje en pareja
19 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Helpful staff.Changed my noisy room for another one quieter.Good breakfast buffet
LILIANE
Se hospedó 3 noches en diciembre de 2023
8/10 Bueno
TETSUYA
Viaje de negocios
6 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ボイラーが小さいのか、お湯が出なくなる事があります。他には文句はありません。
TETSUYA
Se hospedó 1 noche en noviembre de 2023
8/10 Bueno
JAEWOOK
Viaje de negocios
5 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
JAEWOOK
Se hospedó 6 noches en septiembre de 2023
10/10 Excelente
Randy
19 sept. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Randy
Se hospedó 2 noches en septiembre de 2023
10/10 Excelente
MASANOBU
14 sept. 2023
MASANOBU
Se hospedó 2 noches en septiembre de 2023
4/10 Malo
Randy
10 sept. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
I have stayed here many times and normally it's an excellent stay. They messed up my room reservation and I received a terrible room with no balcony. Nothing to view or have a smoke if needed. I always ask for a balcony and this should be a matter of record at this point. I requested a balcony when I booked the room. This stay was disappointing.
Randy
Se hospedó 1 noche en septiembre de 2023
8/10 Bueno
Akiko
Viaje familiar
19 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en junio de 2023
10/10 Excelente
Yoshitaka
Viaje de negocios
12 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Yoshitaka
Se hospedó 2 noches en mayo de 2023
6/10 Aceptable
Kohei
14 abr. 2023
Kohei
Se hospedó 4 noches en abril de 2023
8/10 Bueno
Cliente verificado
Viaje de negocios
13 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 5 noches en abril de 2023
10/10 Excelente
Mitsugu
Viaje de negocios
4 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
リーズナブルかつ立地も最高のホテルです。
ホーチミンの宿はここで決まりかな。
Mitsugu
Se hospedó 1 noche en abril de 2023
8/10 Bueno
Ryotaro
Viaje de negocios
17 mar. 2023
Le gustó: Limpieza y servicio y personal
ドンコイ通りに近く、買い物によいところです。
Ryotaro
Se hospedó 1 noche en marzo de 2023
10/10 Excelente
Donna
Viaje familiar
3 feb. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved this hotel and even booked it a few times within the month we were there because it was clean, reasonably priced, and the location is prime. Would recommend to my family and friends.
Donna
Se hospedó 2 noches en enero de 2023
8/10 Bueno
Kohei
13 ene. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Kohei
Se hospedó 3 noches en enero de 2023
10/10 Excelente
Azmi
Viaje en grupo
8 ene. 2023
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Asa muslim traveller, the grand mosque is just a door steps and also halal saigon restaurent just beside the hotel. If want to go to shoping ben thant market and malaysia street about 2km. Easy to get grab. Breakfast if not cheaper better dont take because only eggs, bread, fruits and cerial. Other is non halal. Better bring your own food coz food is very expensive.
Azmi
10/10 Excelente
ATAKU
26 dic. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
WEN CHENG
Se hospedó 2 noches en septiembre de 2022
10/10 Excelente
LI WEI
22 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
LI WEI
Se hospedó 1 noche en agosto de 2022
10/10 Excelente
Jim Jim
11 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great location. Simple and no frills hotel which meets all the basic needs of a traveller. Will definitely stay here again.
Jim Jim
Se hospedó 1 noche en agosto de 2022
10/10 Excelente
Atsushi
15 jul. 2022
Atsushi
Se hospedó 1 noche en julio de 2022
Respuesta de Dao Nguyen, General Manager, el 19 jul. 2022
Dear Atsushi,
Thank you so much for choosing to to stay with Saigon Hotel and rating us for the excellent services on Hotels.com! We much appreciate your kindness.
We look forward to welcoming you again here in the near future!
With kind regards,
10/10 Excelente
Chih Yuan
Viaje de negocios
27 jun. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Chih Yuan
Se hospedó 1 noche en junio de 2022
Respuesta de Dao Nguyen, General Manager, el 8 jul. 2022
Dear Chih Yuan,
Thank you so much for choosing Saigon Hotel in your recent stay and taking time to rate us on Expedia. We much appreciate your kindness!
I believe you had a wonderful time and stay during the previous trip and we are looking forward to seeing you again soon!
Please keep safe and stay healthy!
With best regards,
Dao Nguyen
General Manager
8/10 Bueno
LI WEI
27 jun. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
LI WEI
Se hospedó 1 noche en junio de 2022
Respuesta de Dao Nguyen, General Manager, el 8 jul. 2022
Dear LI WEI,
Thanks again for rating us on the Expedia. I notice that your level of satisfaction has been dropped down a little bit. I would love to hear directly from you if there would be opportunities for us to improve and serve you much better in the coming time.
With best regards,
Dao Nguyen
General Manager
10/10 Excelente
LI WEI
24 may. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
LI WEI
Se hospedó 1 noche en mayo de 2022
Respuesta de Dao Nguyen, General Manager, el 8 jul. 2022
Dear LI WEI,
Thank you so much for your rating of our Saigon Hotel on Expedia. We are looking forward to seeing you again very soon in the near future!
Please keep safe and stay healthy!
With best regards,
Dao Nguyen
General Manager
10/10 Excelente
Cliente verificado
29 feb. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cliente verificado
Se hospedó 2 noches en febrero de 2020
Respuesta de Dao Nguyen, General Manager, el 9 mar. 2020
Dear valued Guest,
Thank you for sharing your positive rating of our hotel. Excellent feedback from our guests is what drives our motivation for keeping the service improved.
I hope you will consider staying with us again.
With Best regards,
Dao Nguyen
General Manager
8/10 Bueno
Cliente verificado
24 feb. 2020
Le gustó: Limpieza, servicio y personal, servicios
Cliente verificado
Se hospedó 2 noches en febrero de 2020
Respuesta de Dao Nguyen, General Manager, el 25 feb. 2020
Dear valued guest,
Thank you for staying with us at Saigon Hotel and sending your rating. We appreciate it!
Looking forward to welcoming you here again in the near future.
With Best regards,
Dao Nguyen
General Manager
Respuesta de Dao Nguyen - General Manager, el 18 feb. 2020
Dear valued guest,
Thank you for sharing your feedback. I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the music in the guest room’s corridor at night time. Your comments have helped us improve our guest experience and we have adjusted the timing to better suit all guests. We hope you will consider staying with us again. Please do let us know to arrange a quieter room for you upon your checking-in on next visit.
With Best regards,
Dao Nguyen
General Manager
8/10 Bueno
Cliente verificado
25 ene. 2020
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 2 noches en enero de 2020
Respuesta de Dao Nguyen General Manager, el 31 ene. 2020
Dear valued guest,
Thank you so much for choosing Saigon Hotel. We are pleased to learn that you had a satisfied experience from your stay with us recently!
We look forward to seeing you soon in your next visit.
With Best regards,
Dao Nguyen
General Manager
10/10 Excelente
Cliente verificado
Viaje familiar
10 ene. 2020
Le gustó: Limpieza, servicio y personal, servicios
今回窓が無い部屋でしたがやはり次回は窓がある部屋にしたいです。
Cliente verificado
Se hospedó 5 noches en diciembre de 2019
Respuesta de Dao Nguyen General Manager, el 31 ene. 2020
Dear valued guest,
Thank you so much for choosing Saigon Hotel. We are pleased to learn that you enjoyed all aspects of the facilities and services we provided in your stay with us recently!
We look forward to seeing you soon in your next visit.
With Best regards,
Dao Nguyen
General Manager
8/10 Bueno
Cliente verificado
Viaje en grupo
8 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 4 noches en diciembre de 2019
Respuesta de Dao Nguyen - General Manager, el 8 ene. 2020
Dear valued guest,
Thank you so much for choosing Saigon Hotel and taking time to rate us. It's our great pleasure to learn that you have had quite good experience in your recent stay. However, I’d appreciate if you can give us more details on your stay as it will definitely help us look exactly at what's working well and where could be done better to assure your next visit the most comfortable one.
We do look forward to welcoming you back in the near future!
With Best regards,
Dao Nguyen
General Manager
10/10 Excelente
taro
3 ene. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Dao Nguyen General Manager, el 31 ene. 2020
Dear Taro,
Thank you so much for choosing Saigon Hotel. We are pleased to learn that you enjoyed all aspects of the facilities and services we provided in your stay with us recently!
We look forward to seeing you soon in your next visit.
With Best regards,
Dao Nguyen
General Manager
10/10 Excelente
RYOTA
Viaje de negocios
24 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
RYOTA
Se hospedó 1 noche en diciembre de 2019
Respuesta de Dao Nguyen General Manager, el 31 ene. 2020
Dear RYOTA,
Thank you so much for choosing Saigon Hotel. We are pleased to learn that you fully satisfied with your stay with us recently!
We look forward to seeing you soon in your next visit.
With Best regards,
Dao Nguyen
General Manager
6/10 Aceptable
Cliente verificado
Viaje en pareja
21 dic. 2019
窓が無い部屋は良くない
Cliente verificado
Se hospedó 3 noches en diciembre de 2019
Respuesta de Dao Nguyen - General Manager, el 30 dic. 2019
Dear valued guest,
Thank you so much for choosing Saigon Hotel and taking time to write your feedback.
I am very sorry that you didn't really satisfy with the room. I wish we had known your opinion while you had been staying with us so that we could have done a better arrangement to ensure your stay the most comfortable one.
I hope this didn’t affect your impression of the hotel and I look forward you your return soon.
Best Regards,
Dao Nguyen
General Manager
8/10 Bueno
Cliente verificado
7 dic. 2019
Cliente verificado
Se hospedó 4 noches en noviembre de 2019
Respuesta de Dao Nguyen - General Manager, el 9 dic. 2019
Dear valued guest,
Thank you for choosing Saigon Hotel for your recent stay and taking time to rate us. We appreciate it very much!
We hope to see you again on your next visit to Ho Chi Minh City.
With Best regards,
Dao Nguyen
General Manager
10/10 Excelente
Cliente verificado
Viaje de negocios
6 dic. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 2 noches en noviembre de 2019
Respuesta de Dao Nguyen - General Manager, el 6 dic. 2019
Dear valued guest,
Thank you for staying with Saigon Hotel and taking time to rate us with the highest score. We appreciate it very much!
We hope to welcome you again on your next visit in Ho Chi Minh City.
With Best regards,
Dao Nguyen
General Manager
8/10 Bueno
Carrie
Viaje de negocios
1 dic. 2019
Le gustó: Servicio y personal y comodidad de las habitaciones
decent hotel
Nice and helpful hotel staff. Dated room that needed some TLC including a slightly moldy bathroom. Room facing the street was a bit loud at night. But somehow it was my best night's sleep on the trip so I can't complain too much.
Carrie
Se hospedó 2 noches en noviembre de 2019
Respuesta de Dao Nguyen - General Manager, el 2 dic. 2019
Dear Mrs. Carrier Wade Lynn,
Thank you for staying with our Saigon Hotel and taking time to write your feedback. We much appreciate that!
I would like to convey our sincere gratitude for your words of appreciation on our hotel service and staff which encourage us to work even harder to consistently delight our guests.
I sincerely regret that we didn’t fully met your expectation during your stay. However, please be rest assured that your comment will be properly addressed by the Management Team to better satisfy our valued in-house guests in the future.
I hope we can welcome you to the hotel once again.
With Best regards,
Dao Nguyen
General Manager
6/10 Aceptable
TOYOHARU
Viaje de negocios
30 nov. 2019
TOYOHARU
Se hospedó 14 noches en noviembre de 2019
Respuesta de Dao Nguyen - General Manager, el 6 dic. 2019
Dear valued guest,
Thank you for choosing Saigon Hotel on your recent stay and rating us. We appreciate it very much!
We hope to welcome you again on your next visit in Ho Chi Minh City.
With Best regards,
Dao Nguyen
General Manager
10/10 Excelente
Re
Viaje en grupo
28 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
朝ごはんが充実していて、特にフォーとプリンが美味しかったです。
Re
Se hospedó 4 noches en noviembre de 2019
Respuesta de Dao Nguyen - General Manager, el 1 dic. 2019
Dear Re,
Thank you so much for your review. We would love to share with you that we have recently upgraded the breakfast buffet for guest rooms aiming to provide guests a full energy breakfast for them to successfully start their days. As you have rightly mentioned, the “Pho” (Vietnamese beef noodle) and pudding are the most favorite specialty here and it’s also my favorite too. We love to create local authentic experiences for our guests so that they will have a memorable stay. We also trust that you have great experiences with other aspects of the hotel service during your stay.
We hope to welcome you back in very soon future.
With Best regards,
Dao Nguyen
General Manager
Respuesta de Dao Nguyen - General Manager, el 2 dic. 2019
Dear Valued Guest,
Thank you so much for your feedback. I was concerned to learn of the service shortfall experienced, in particular the unexpected and unsatisfactory service from the transferred hotel. I appreciate you have brought this to my attention and I have seriously discussed within our management team. I am confident that this unexpected issue you experienced will be addressed and also rectified for the future so that it will not happen to any other guests.
Once again, I do apologize for the inconvenience happened to you on your recent visit and we do hope you will have the opportunity to return in near future.
We look forward to seeing you again on your next visit to Ho Chi Minh City.
With Best regards,
Dao Nguyen
General Manager
10/10 Excelente
IN SU
Viaje de negocios
20 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
IN SU
Se hospedó 3 noches en noviembre de 2019
Respuesta de Shelly Ton - Front Office Manager, el 23 nov. 2019
Dear valued guest,
Thank you very much for rating us following your recent stay at the Saigon hotel.
It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests.
Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay.
Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future.
Yours sincerely,
8/10 Bueno
Cliente verificado
10 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
中心部にあり、立地がよい。部屋は静かだった。
Cliente verificado
Se hospedó 1 noche en noviembre de 2019
Respuesta de Shelly Ton - Front Office Manager, el 23 nov. 2019
Dear valued guest,
Thank you very much for your feedback relating to your recent stay at the Saigon hotel.
It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests.
Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay.
Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future.
Yours sincerely,
10/10 Excelente
Cliente verificado
Viaje en grupo
2 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Shelly Ton - Front Office Manager, el 6 nov. 2019
Dear valued guest,
Warmest greetings from Saigon Hotel and thank you so much for choosing us as your recent stay! We could not be happier to learn that you have found your stay with us to be relaxing and unforgettable, with the efficient and warm services provided by our team. The Saigon hotel takes pride in providing exceptional service to make our honored guests feel at home, we will treasure this recognition and continue to exceed our guests expectation. Your kind words have been sharing among our colleagues which definitely made up their day. It was our pleasure hosting you and we would be delighted to welcome you back to Saigon hotel soon again.
Warmest regards,
8/10 Bueno
Serguey, 東京
Viaje de negocios, Viaje en pareja
2 nov. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Serguey
Se hospedó 1 noche en octubre de 2019
Respuesta de Shelly Ton - Front Office Manager, el 8 nov. 2019
Dear valued guest,
Thank you very much for your feedback relating to your recent stay at the Saigon hotel.
It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests.
Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay.
Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future.
Yours sincerely,
6/10 Aceptable
JONGJU
30 oct. 2019
시설에 비하여 방 가격이 비싼 느낌 비수기 숙박 추천
JONGJU
Se hospedó 2 noches en octubre de 2019
Respuesta de Shelly Ton - Front Office Manager, el 1 nov. 2019
Dear Mr. Jongju Ko,
Thank you very much for staying with Saigon hotel and we do appreciate for your precious time and effort on sharing your feedback with us.
We are trying to moderate our compared room rate to our competitors at other three star hotels in Ho Chi Minh city and providing our service quality standards that the guest deserve. Your valued feedback is highly appreciated and it will help us to continually improve the standard of facilities and services offered to our guests.
Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future.
Yours faithfully,
8/10 Bueno
Calvin
22 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
舒適安靜方便
地理位置近市中心,房間舒適安靜,如有停車場更好
Calvin
Se hospedó 1 noche en octubre de 2019
Respuesta de Jolie Lam - Asst.FOM, el 26 oct. 2019
Dear Mr. Calvin,
Thank you very much for your review and feedback relating to your recent stay at the Saigon hotel.
We are sorry to hear that we could not full fill your expectation concerning the parking lot.
Your valued comment has been shared and discussed in details by our management team for further improvement.
We are looking forward to welcoming you soon on your return.
Warmest regards,